Very family friendly and our dog was made to feel very welcome with some simple adaptions to allow us to dine on the evening and morning. All staff were exceptionally friendly and helpful. Great value, we are repeat customers and will keep returning.
Lauren
2024 年 4 月入住 1 晚
10/10 超赞
KAY
与家人出行
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely grounds all be it raining.
Renovations are currently under way however furniture still a little tired in rooms.
The hotel overall is clean and welcoming, the staff are attentive and service was excellent.throughout.
The spa was lovely .
KAY
2024 年 4 月入住 3 晚
8/10 还可以
Jane
与家人出行
2024年02月27日
满意:清洁度、服务设施、住宿条件和设施
Nice hotel is beautiful location.
Jane
2024 年 2 月入住 1 晚
2/10 糟糕
Ross
与家人出行
2024年01月26日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ross
2024 年 1 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2024年01月15日
满意:清洁度、住宿条件和设施、客房舒适度
We booked as part of a small group for a special occasion and did all have a lovely time, great company and beautiful surroundings, very comfortable bedroom and lounge areas but some things could have been improved upon just by having additional staff on - the check in process was long and arduous, bar service was slow and at breakfast were met with long queues. I would have thought if the hotel knew how busy they were going to be there would have been additional staff to speed services along, one more on check in and at the bar and perhaps someone serving teas and coffees at breakfast would have made a lot of difference.
真实旅客
2024 年 1 月入住 1 晚
8/10 还可以
Garin
与家人出行
2024年01月15日
满意:住宿条件和设施
不满意:客房舒适度
Nice break
Lovely stay.
Unfortunately the Leisure facilities were at capacity so i didn't use them.
Room was basic and bed not very comfortable.
Money has been spent on bar, restaurant areas and the rest of the communal areas but the rooms could really do with a refurb in keeping with this hotel
Garin
2024 年 1 月入住 1 晚
10/10 超赞
Robert
与家人出行
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely breakfast
Robert
2024 年 1 月入住 2 晚
8/10 还可以
真实旅客
2024年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Slaley hall stay
Slaley hall is lovely. The spa pool etc is also really pleasant. I'd say that the room (and corridors) weren't warm. We tried altering air con but still chilly. We'd upgraded on arrival (for a fee) but didn't get all that was included despite asking. It wasn't a big issue but a bit annoying.
Dining in the bar was nicer than in the restaurant in terms of food, but the staff were all lovely wherever we were.
真实旅客
2024 年 1 月入住 2 晚
4/10 很差
Mark
2024年01月7日
满意:清洁度、住宿条件和设施、客房舒适度
Stayaway.com
Poor food poor restaurant serving no spa treatment
Mark
2024 年 1 月入住 3 晚
10/10 超赞
Andrea
2024年01月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a problem with the fan blowing out cold air . So on our way to the evening meal we told reception and on return the heating was fine .