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艾連花園酒店 II的評價

3 out of 5
艾連花園酒店 II
283/8 Pham Ngu Lao, Pham Ngu Lao Ward, District 1, Ho Chi Minh City

評價

7.8

不錯

10 分評分，優異；91 則評價中有 35 則" "
8 分評分，不錯；91 則評價中有 30 則" "
6 分評分，一般；91 則評價中有 11 則" "
4 分評分，欠佳；91 則評價中有 6 則" "
2 分評分，很差；91 則評價中有 9 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

6.4/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Po-Yen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

10/10 優異

YEN JUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
離范五老街非常近
飯店位於在鬧區中唯一的小缺點可能就是要爬樓梯。透過飯店叫計程車到胡志明機場還順便幫我們從芽莊機場接送到飯店非常的便宜！比用App程式校車還划算
於 2018 年 11 月住了 1 晚

8/10 不錯

CHUNCHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 4 晚

4/10 欠佳

Yun Chu

讚好：職員與服務
不滿：住宿狀況
於 2018 年 1 月住了 2 晚

8/10 不錯

KIN WAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended hotel for short stay
Except you need to take off your shoes when you get up into your room, others conditions are very nice.
於 2017 年 11 月住了 2 晚

8/10 不錯

YUNG LUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 10 月住了 1 晚

8/10 不錯

LU (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location
鄰近范五老街的小巷弄裡，交通方便但很安靜。 一開始冷氣打不開通知櫃台，很快就來幫我們查看並修好，隔天早上要搭車時還很熱心幫我們指引道路。 good staff! The room is big and clean. Though the hotel is near the main street, it is quiet at night.
於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel with convenient location
nice staff and service, convenient location, close to mainstreet and downtown
於 2017 年 8 月住了 5 晚

10/10 優異

thanh

讚好：設施服務
於 2023 年 12 月住了 22 晚

10/10 優異

Esmeralda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for the price
The location is good there is a lot of good restaurants around there.. There is not elevator for luggage
於 2023 年 12 月住了 2 晚

10/10 優異

Masayuki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel reception staffs are very kind. We got early checkin around 12 pm without any fee.
於 2023 年 11 月住了 2 晚

8/10 不錯

ALESSANDRO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Ailen Garden II Hotel 於 2023年11月3日的回應
Thank you for your positive review!

2/10 很差

Emmanuel

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Expedia merci d’abandonner cet hôtel
Expedia devrait arrêter leur collaboration avec cet hôtel. A l’arrivée à 17h l’hôtel est fermé, il faut essayer de joindre quelqu’un dont le téléphone ne répond pas. Bon courage si vous n’avez pas de carte sim vietnamienne. Vous réussirez peut etre. Ici une chambre vous attend (si vous avez demandé trois lits, vous en aurez deux, bref), mais surtout des cafards vous attendent dans la chambre. Bref j’ai dormi 3h. Cependant le monsieur qui s’est occupé de nous était très agréable. Bon courage si vous y allez.
於 2023 年 5 月住了 1 晚

10/10 優異

david

讚好：整潔度、職員與服務和住宿狀況
helpful host easy access to bui vien st
於 2023 年 3 月住了 4 晚
Ailen Garden II Hotel 於 2023年3月21日的回應
Thank you for taking the time to leave a review of your recent stay with us. We are glad to hear that you found our host to be helpful and that our location provided easy access to Bui Vien Street.Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are delighted that we were able to meet your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

2/10 很差

Quynh

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Terrible
於 2023 年 1 月住了 2 晚
Ailen Garden II Hotel 於 2023年3月21日的回應
Thank you for taking the time to leave a review of your recent stay with us. We are sorry to hear that your experience was not up to your expectations and that you found it to be terrible.We would appreciate it if you could provide us with more details about your stay so that we can investigate and address any issues that may have arisen. We take all feedback seriously and use it as an opportunity to improve our service.Please feel free to contact us directly so that we can discuss your concerns further and work towards a resolution.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.

8/10 不錯

jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

8/10 不錯

SURAPHON

於 2022 年 12 月住了 1 晚
Ailen Garden II Hotel 於 2022年12月23日的回應
Thank you for staying with us. We hope to see you again.

2/10 很差

Stein

不滿：職員與服務
於 2022 年 11 月住了 2 晚

2/10 很差

真實旅客

於 2021 年 2 月住了 1 晚

2/10 很差

Anonymous

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2020 年 3 月住了 1 晚

10/10 優異

Merwyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location and value for money .
Value for money hotel. Had taken the family room which was very spacious. Excillent location. The hosts are very friendly and always eager to help. Would certainty recoment this place.
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 1 晚

8/10 不錯

Nhue

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok
於 2019 年 3 月住了 1 晚

2/10 很差

真實旅客

多人同遊
讚好：住宿狀況
不滿：職員與服務
This is the fourth or fifth time I’ve stayed at the Ailen Garden or Ailen Garden II, always through Expedia. Every time I stay there they adjust my room type. Sometimes it doesn’t inconvenience me. This time I ordered a triple twin, because it was my birthday, and I expected friends. They downgraded me to one double bed and put me on the 6th floor without an elevator. As I was going out I complained and said they needed to quit doing that, and that they needed to refund the difference in price. They said oh let’s move to the other hotel, we have a room like that there. I said no. I’m going out, and I wasn’t climbing their stairs to move my stuff. I wanted my money refunded back to the price of the room they gave me. On checkout the manager argued with me for a half an hour and finally agreed to refund the five bucks, but they haven’t yet done it. They always say, “Why you don’t call us, you stayed with us before?” However I like using Expedia and my USA credit card when I travel in Vietnam. Besides that their towels stink. I won’t stay there again.
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
An okay place.
An alright small place. Standard low-budget hotel. We had one of the upper top-floor rooms, which, as other guests point out, can be immensely hot! Fine bath-facilities and beds.
於 2019 年 3 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
エレベータ無いのに、５階だった。辛い。それに日ごとに部屋を変更させられた。これには閉口した。
於 2019 年 2 月住了 2 晚

10/10 優異

JOSELITO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place to stay!
Friendly staff. Great location. Great place if your on a budget and location is fantastic.
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Nice central hotel
Central 20 meters to the barstreet. No elevator
於 2019 年 1 月住了 1 晚

8/10 不錯

Sophie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Hotel is conveniently located, it's easy to walk to most places in the city and there's loads of restaurants and bars around. Staff there were incredibly friendly and made you feel welcome immediately. The room was basic but there's nothing to complain about. All in all very good hotel at a reasonable price.
於 2019 年 1 月住了 4 晚

8/10 不錯

wayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff great. A complimentary breakfast would be ni
The staff was outstanding. Vi and Mimi were so accomodating and always helpful. The hotel is in a great location and is good value.
於 2018 年 12 月住了 5 晚

8/10 不錯

Tomo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 3 晚

6/10 一般

真實旅客

不滿：住宿狀況
エレベーター無し
路地奥にある　日本で言うと6階の部屋でした　エレベーター無しはキツイ　バッグパッカー通りもすぐ　バス発着所が近いので選びました　エレベーター無しはーポイントですね　ホテルは値段なり
於 2018 年 10 月住了 1 晚

8/10 不錯

Joel

讚好：整潔度、職員與服務和住宿狀況
Not bad for a 2 star
We didn't expect much because it was a 2 star but we were on the top floor and it was so hot! We had A/C but it took a really long time to cool down the room every time. After the first day my wife actually wanted to leave and get another hotel. We stuck it out one more night and ended up checking out a 1 night early. The staff was very friendly and helpful though.
於 2018 年 10 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice get away
hotel was easy to find. check in was quick. room was spacious and clean. vicinity has nice food stalls, cafes, convenience shops and pubs. u can book tour trips easily at the hotel. cinema available 15 mins down the road.
於 2018 年 10 月住了 4 晚

2/10 很差

Jeetendra

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
What you see isn’t what you get, not recommend
Booked this hotel and got reallocated to the rooms above the hotel which is under a different name and 2 star and no way close to the advertised pictures. Not clean and would not recommend.
於 2018 年 7 月住了 1 晚

10/10 優異

Tuan Anh

Ok
Sehr nettes Personal. Leider ohne Aufzug.
於 2018 年 9 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic hotel
We stayed here for 5 nights, and couldn’t really fault it! It seems to be a family run hotel, and everyone we encountered were very friendly and helpful. What also helps is they appear to double up as a travel service so we ended up booking 2 separate tours (Co Chi Tunnels and Mekong Delta), both of which were superb. Both tours someone met you at the hotel which was even better. The room was clean and looked fairly new. Came with a fridge and a safe for keeping valuables in. Did notice some rubbish underneath the bed, which was the only downside to the room. There is no lift, so be prepared for a good workout if you’re on the top floor! Location was fantastic, just a 2 min walk from the main bars and restaurants. But be warned, this was hard to find!! Do not use google maps as it will tell you it’s 100 yards down the road. Best way to find it is to locate the Burger King, turn left out of it and there is a darkish alley where you’ll find the hotel. All in all, a great stay in a great location.
於 2018 年 8 月住了 5 晚

10/10 優異

Sanz

Vietnam Baby!!
If you want to be in the thick of pubs and clubs then this is the perfect location . Staff friendly and spoke good English. Breakfast wasn’t provided and there is no smoking.
於 2018 年 8 月住了 2 晚
Thomas 於 2018年8月30日的回應
Thank you somuch fo good review

6/10 一般

Sungmin

讚好：整潔度和客房舒適度
於 2018 年 8 月住了 3 晚

10/10 優異

antonella (napoli)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Semplice efficiente ottima posizione
Ad un minuto dalla fermata del 109 autobus dello aereoporto, è nel cuore della vita di Saigon, si possono raggiungere a piedi tutti i luoghi da visitare della città. Pulito con cambio giornaliero degli asciugamani. Le stanze sono semplici ma hanno TV, bollitore, frigo e cassaforte. I gestori sono molto efficienti e lavorano anche come agenzia viaggi dando consigli giusti e si tengono in contatto durante il viaggio.
於 2018 年 7 月住了 3 晚
Mimi 於 2018年8月2日的回應
Dear Ms Antonella, Thank you so much for your review, Hope you have great time in Ha Long Bay , See see soon 1 day ! Regard! Mimi/Ms

10/10 優異

P C (Cramlington)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel in quiet, but ideal location
The hotel is down a side street, just off the main drag and only 100m away from Bui Vien (Walking Street). Staff are very friendly and helpful. We arrived early morning, hoping to be able to leave our bags until our room was ready, but they gave us a room straight away. The room was compact, as most Ho Chi Minh rooms are, but clean, with a nice pwerful shower and strong wifi signal. Everything was clean and housekeeping was reliable and efficient. This would be the first palce I'd look at, when visiting Ho Chi Minh City again.
於 2018 年 6 月住了 3 晚
Mimi 於 2018年8月2日的回應
Dear Sir/Madam, Thank you so much for your review , Great to hear that you will come back hotel again , Hope you have great time ! And see u soon Regards, Mimi/Ms

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay & centrally located
Well located in the main backpacker district. As it is on a smaller side road, the noise from the road wasn't an issue. Friendly staff who were helpful and also not pushy about tours. Rooms were decent size and clean.
於 2018 年 5 月住了 5 晚

10/10 優異

noemi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel!
Great stay at this hotel! The local area was exactly where we wanted to stay, and this hotel is just enough steps away to keep out of the noisiness! The service was great, and the staff is wonderful! We ended up staying an extra 4 nights! Comfortable rooms and clean amenities. Would definitely recommend this hotel to others!

8/10 不錯

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet hotel in a small alley near backpacker area / party street

6/10 一般

Noelle (Kuala Lumpur)

讚好：職員與服務
My stay at Ailen Garden Hotel as of April 2018
Overall my stay in this hotel was pleasant. Basic needs are met but I think they can still improve a lot on the room condition.
於 2018 年 4 月住了 3 晚

4/10 欠佳

真實旅客

不滿：住宿狀況
2泊のうち1泊目の予約がないと言われ別のホテルを紹介されました。追加料金は不要だったので良かったのですが チェックアウトするまで不安でいっぱいでした。
於 2018 年 4 月住了 2 晚

6/10 一般

真實旅客

讚好：客房舒適度
於 2018 年 3 月住了 1 晚

6/10 一般

nabisko (Malaysia)

讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
good location, close to the bus stop
Good hotel for back packers, coz they don't have lift. You have to carry your heavysuits case up to 5th floor. Stuffs are friendly and kind. But sometimes they are not reliable, so you have to recomfirm whatever you ask for them. Anyway I like this hotel.
於 2018 年 3 月住了 4 晚

10/10 優異

Antti

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location on the backpackers street but still calm and quiet so it’s easy to sleep. Wifi worked great. The room is clean and in good condition.
於 2018 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location and friendly, helpful staff. The room was clean and comfortable. Highly recommend.
於 2018 年 1 月住了 2 晚