Dear Minghung,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
8/10 不錯
Lau
商務旅客
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Big room, tidy and convenient location
Lau
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月1日的回應
Dear Lau,We really appreciate you taking the time to share your positive experience with us. We look forward to having you stay with us on your next visit. Best Regards, Leon Dolle - General Manager
10/10 優異
YI MING
家人同遊
2023年7月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YI MING
於 2023 年 7 月住了 3 晚
General Manager 於 2023年8月1日的回應
Dear YI MING,Appreciate you taking the time to rate our hotel.Looking forward to welcoming you back on your next visit to our hotel.Warm regards,Leon Dolle - General Manager
10/10 優異
Chit Shing
2023年3月7日
Chit Shing
於 2023 年 3 月住了 2 晚
General Manager 於 2023年3月21日的回應
Thank you for your positive rating of our hotel.We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!Best regards,Leon Dolle - General Manager
10/10 優異
Lit Kwok
2023年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
As comfortable and sweet as home
Lit Kwok
於 2023 年 3 月住了 1 晚
General Manager 於 2023年3月7日的回應
Dear Lit Kwok,Thank you for your positive review of our hotel.Best Regards,Leon DolleGeneral Manager
10/10 優異
Lit Kwok
商務旅客
2022年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
隣近機場,價格合理,房間也整潔。再到越南也会首選这家酒店。
Lit Kwok
於 2022 年 10 月住了 1 晚
General Manager 於 2022年10月17日的回應
Dear Lit Kwok,We really appreciate you taking the time to share your positive experience with us. We look forward to having you stay with us on your next visit. Best Regards, Leon Dolle - General Manager
8/10 不錯
Joseph
商務旅客
2022年8月30日
讚好:整潔度、住宿狀況和客房舒適度
Joseph
於 2022 年 8 月住了 2 晚
General Manager 於 2022年9月19日的回應
Thank you for your positive review of our hotel.Best Regards,Leon DolleGeneral Manager
8/10 不錯
YEUNG
商務旅客
2020年1月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YEUNG
於 2020 年 1 月住了 1 晚
GM 於 2020年1月24日的回應
Thank you for your positive rating!
Best Regards,
Wayne Woods
General Manager
10/10 優異
KUOLI
家人同遊
2020年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good choice
I will stay in this hotel again when I go to HCM next time.
KUOLI
於 2019 年 12 月住了 1 晚
General Manager 於 2020年1月6日的回應
Dear KUOLI,
Thank you for sharing your feedback and look forward to having you stay with us in the near future.
Best regards,
Wayne Woods - General Manager
10/10 優異
ching-sheng
商務旅客
2020年1月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早餐豐盛接待親切離機場超近物超所值,值得推薦
ching-sheng
於 2019 年 12 月住了 1 晚
General Manager 於 2020年1月6日的回應
Dear ching-sheng,
Many thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Best regards,
Wayne Woods - General Manager
10/10 優異
Chuankai
商務旅客
2019年12月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適的飯店
Chuankai
於 2019 年 12 月住了 5 晚
General Manager 於 2019年12月23日的回應
Dear Chuankai,
Many thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Best regards,
Wayne Woods - General Manager
10/10 優異
Kuan Liang
商務旅客
2019年11月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kuan Liang
於 2019 年 11 月住了 1 晚
General Manager 於 2019年11月25日的回應
Dear Kuan Liang,
Thank you for your positive rating of our hotel.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
真實旅客
2019年10月31日
讚好:整潔度和職員與服務
真實旅客
於 2019 年 10 月住了 3 晚
General Manager 於 2019年11月1日的回應
Thank you for your positive rating of our hotel.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
真實旅客
2019年9月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 9 月住了 1 晚
General Manager 於 2019年9月12日的回應
Thank you for your positive rating of our hotel.
8/10 不錯
真實旅客
2019年9月2日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 8 月住了 2 晚
General Manager 於 2019年9月4日的回應
Appreciate you taking the time to rate our hotel.
Looking forward to welcoming you back on your next visit to our hotel.
Warm regards,
Wayne Woods
10/10 優異
TONY
2019年7月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good service
good service with nice breakfast
TONY
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月23日的回應
Dear Tony,
Many thanks for sharing your feedback and delighted you enjoyed the hotel and the service on offer.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Best regards,
Wayne Woods - General Manager
10/10 優異
真實旅客
2019年7月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 7 月住了 1 晚
General Manager 於 2019年7月15日的回應
Thank you for your positive rating of our hotel.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
Kei Fuk Allen
2019年6月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money
Check in was fast and friendly shame was short trip
Kei Fuk Allen
於 2019 年 6 月住了 1 晚
General Manager 於 2019年7月1日的回應
Dear Kei Fuk Allen,
Appreciate your feedback and delighted you enjoyed your stay with us.
Looking forward to welcoming you back on your next visit to our hotel.
Warm regards,
Wayne Woods - General Manager
10/10 優異
真實旅客
2019年6月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 6 月住了 1 晚
General Manager 於 2019年6月18日的回應
Thank you for your positive rating of our hotel.
8/10 不錯
hungping
2019年6月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hungping
於 2019 年 6 月住了 1 晚
General Manager 於 2019年6月18日的回應
Thank you for your positive rating of our hotel.
10/10 優異
真實旅客
2019年6月8日
真實旅客
於 2019 年 6 月住了 1 晚
General Manager 於 2019年6月11日的回應
Thank you for your positive rating of our hotel.
6/10 一般
Wan Yin Fian
2018年12月22日
Wan Yin Fian
於 2018 年 12 月住了 3 晚
General Manager 於 2019年1月3日的回應
Appreciate you taking the time to rate our hotel.
10/10 優異
Nai Fang
2018年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good hotel.
Nai Fang
於 2018 年 11 月住了 1 晚
General Manager 於 2018年11月26日的回應
We thank you for your feedback and look forward to having you stay with us in the near future.
Best Regards, Wayne Woods
8/10 不錯
Anson (TPE)
2018年11月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Near to the airport n nice staff for giving the information of the city. Will definitely come back in next visit at Ho Chi Minh City.
Anson
於 2018 年 10 月住了 2 晚
General Manager 於 2018年11月7日的回應
Dear Anson,
Thank you very much for your kind review.
We are glad that you had a comfortable stay with us and enjoyed your experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praise like yours and I will share your kind words to them.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods
8/10 不錯
真實旅客
2018年10月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 10 月住了 2 晚
General Manager 於 2018年10月29日的回應
Appreciate you taking the time to rate our hotel.
10/10 優異
CHUN FAI J
2018年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHUN FAI J
於 2018 年 7 月住了 2 晚
General Manager 於 2018年8月9日的回應
Thank you for your review and we are only getting better.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Best regards,
Wayne Woods
10/10 優異
真實旅客
2018年7月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything is nice except the tides of ...........
Everything is nice except the tides of the bathroom is to slippy , please improve it soon , very dangerous for guests !
真實旅客
於 2018 年 3 月住了 2 晚
GM 於 2018年7月31日的回應
Thank you for your valuable feedback, we supply no slip bathroom mats for our guests.
Best Regards,
Wayne Woods
General Manager
8/10 不錯
Joies
2018年5月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joies
於 2018 年 5 月住了 1 晚
General Manager 於 2018年6月12日的回應
Thank you for reviewing our hotel.
8/10 不錯
Joies
2018年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joies
於 2018 年 5 月住了 2 晚
General Manager 於 2018年6月12日的回應
Thank you for your reviewing our hotel.
10/10 優異
James
2018年5月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
James
於 2018 年 4 月住了 4 晚
General Manager 於 2018年6月12日的回應
Dear James,
Thank you for taking the time to review your stay.
Wishing you continued safe travels and we look forward to welcoming you back soon.
Kind regards,
Wayne Woods
Dear Valued Guest,
Thank you for taking the time to review your stay. We appreciate your constructive feedback very much with regards to lacking information provided to the guest up on arrival, we will be taking corrective actions to ensure should service issues do not occur again.
Once again, thank you for your time and feedback. We hope to welcome you back to the Eastin Grand Hotel Saigon soon and you will be able to see the improvements we have made.
Best regards,
Wayne Woods - General Manager
8/10 不錯
真實旅客
2017年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General is good. But no smile in front desk staff.
真實旅客
於 2017 年 12 月住了 2 晚
General Manager 於 2018年1月5日的回應
Dear Valued Guest,
Thank you very much for your review during your recent stay with us.
My sincere apologies for the very unpleasant stay you experienced during your most recent visit to Eastin Grand Saigon. I thank you for taking the time to provide us with you candid and valuable feedback, as it provides us with an opportunity to constantly improve.
I will be speaking with our Front Desk team to ensure they are maintaining the high standards service and will take the necessary disciplinary action to ensure such incidents do not re-occur.
Once again, thank you for your kind words on other elements of your stay.
Regards,
Wayne Woods General Manager
8/10 不錯
真實旅客
2017年12月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 12 月住了 1 晚
General Manager 於 2018年1月5日的回應
Thank you very much for your review.
8/10 不錯
Jemma (UK)
2017年11月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Experience
Staff and employees were professional, friendly, and attentive at all times. Good location, beautiful and cleanliness room .
Jemma
於 2017 年 10 月住了 1 晚
General Manager 於 2017年12月3日的回應
Dear Jemma,
We are delighted to know how much you enjoyed your experience, especially the service we delivered. Your feedback is extremely important to us as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally importantly attend to any issues they may experience during their stay.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
2/10 很差
SHIHYU
2017年10月5日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
SHIHYU
於 2017 年 9 月住了 1 晚
Dear SHIHYU,
Thank you for taking the time to review your stay. I am would greatly appreciate if you could share the details with me, in order for me to address the issue with my team.
I look forward to receive your valuable feedback.
Regards,
Wayne Woods - General Manager
10/10 優異
YU JUI
2017年10月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YU JUI
於 2017 年 9 月住了 2 晚
Dear YU JUI,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your kind review.
We are glad that you had a comfortable stay with us. We are delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
Dear Feng-Min,
Thank you very much for your kind review.
We are glad that you had a comfortable stay with us. We are delighted to know how much you enjoyed your experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praise like yours and I will share your kind words to them.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
8/10 不錯
Nai-Fang
2017年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nai-Fang
於 2017 年 9 月住了 2 晚
Dear Nai-Fang,
Thank you very much for your review. We're delighted to know how much you enjoyed your experience, especially the service we delivered.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Kind regards,
Wayne Woods - General Manager
10/10 優異
Yuxuan
2017年9月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente hotel
Very nice
Yuxuan
於 2017 年 9 月住了 1 晚
Dear Yuxuan,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your review. We're delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again and we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
10/10 優異
po kong
2017年8月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfect hotel.
po kong
於 2017 年 8 月住了 1 晚
Dear po kong,
Warm greetings from Eastin Grand Hotel Saigon.
We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon.
We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. At Eastin Grand Saigon we take great pride in being able to provide our guests with authentic and personalized service and we will certainly pass on your compliments to my team of fabulous associates.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
PAUL
2017年8月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PAUL
於 2017 年 8 月住了 1 晚
Dear Paul,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your kind review.
We are glad that you had a comfortable stay with us. We are delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again; we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
8/10 不錯
Chiuchu
2017年8月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨不錯
Chiuchu
於 2017 年 8 月住了 2 晚
Dear Chiuchu,
Warm greetings from Eastin Grand Hotel Saigon.
We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon.
We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
飛
2017年7月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值
服務好硬體設備也棒
飛
於 2017 年 7 月住了 1 晚
Dear 飛,
Warm greetings from Eastin Grand Hotel Saigon.
We're grateful for taking the time to post this review on your stay at the Eastin Grand Hotel Saigon.
We are delighted you enjoyed your stay in our hotel, staff and service exceeded your expectations. At Eastin Grand Saigon we take great pride in being able to provide our guests with authentic and personalized service and we will certainly pass on your compliments to my team of fabulous associates.
We look forward to welcoming you back to the Eastin Grand Hotel Saigon and providing you with another delightful experience!
Best regards,
Wayne Woods - General Manager
10/10 優異
Hui Fen
2017年7月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦的飯店
很棒的飯店,接駁車很方便
Hui Fen
於 2017 年 7 月住了 2 晚
Dear Hui Fen,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your review. We're delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again and we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
8/10 不錯
真實旅客
2017年6月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 6 月住了 2 晚
Dear Valued Guest,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your review. We're delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again and we look forward to welcoming you back very soon when your travels bring you to this lively city.
Kind regards,
Wayne Woods - General Manager
10/10 優異
KwanHan
2017年5月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GREAT Hotel for business!
Close to airport, 10mins travel time with free shuttle on schedule time. Excellent breakfast. Lots of choice and clean! Room is decent big and clean. Internet is fast. Very good choice for business traveler.
KwanHan
Dear KwanHan,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you for taking the time to review your stay.
We're glad to hear that you had an amazing stay and enjoyed the food as well as the services provided at the hotel’s restaurants and friendly staff. We hope we can welcome you back in the near future.
Kind regards,
Eastin Grand Hotel Saigon
10/10 優異
真實旅客
2017年3月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
Dear Valued Guest,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you very much for your review. We're delighted to know how much you enjoyed your experience, especially the service we delivered.
Many thanks again and we look forward to welcoming you back in the near future.
Kind regards,
Eastin Grand Hotel Saigon
8/10 不錯
真實旅客
2016年10月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
Dear Fuchang,
Warm greetings from Eastin Grand Hotel Saigon.
Thank you for sharing your experience during your recent stay in Saigon
We hope to welcome you back to the Eastin Grand Hotel Saigon soon and you will be able to see the improvements we have made.
Best regards,
Wayne Woods - General Manager