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拉維斯 18 住宅酒店的評價

4 out of 5
拉維斯 18 住宅酒店

評價

8.6

優異

10 分評分，優異；111 則評價中有 52 則" "
8 分評分，不錯；111 則評價中有 43 則" "
6 分評分，一般；111 則評價中有 9 則" "
4 分評分，欠佳；111 則評價中有 5 則" "
2 分評分，很差；111 則評價中有 2 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

chien-hung

多人同遊
讚好：整潔度和客房舒適度
Helpful and friendly receptionist.
於 2021 年 4 月住了 1 晚
Thoa Huynh 於 2021年4月26日的回應
Thanks for your kind review. We’re happy to hear that you enjoyed your stay and hope to welcome you again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度和住宿狀況
非常舒適乾淨、設備齊全，適合家庭出遊。CP質高！
於 2019 年 12 月住了 4 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月6日的回應
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

6/10 一般

CHENG CHE

商務旅客
讚好：住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Thoa Huynh 於 2019年12月9日的回應
Dear Guest, we are sorry to know that your stay was not as expected. Can you provide us more details so that we can look into it and improve our services?

6/10 一般

CHENG CHE

商務旅客
讚好：住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Thoa Huynh 於 2019年12月9日的回應
Dear Guest, we are sorry to know that your stay was not as expected. Can you provide us more details so that we can look into it and improve our services?

8/10 不錯

CHIA-LI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Thoa Huynh 於 2019年12月9日的回應
Dear CHIA-LI, thanks so much for taking your time to review us. We look forward to welcoming you again.

6/10 一般

kunting

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
not clean enough
walked in find out long hair pretty much is everywhere. a pair of used contact stick on the shower wall, yellow disgusting phlegm on shower wall, all dried out. definitely need improvement.
於 2019 年 10 月住了 3 晚
Truc Le 於 2019年10月25日的回應
Dear kunting, We are so sorry that you had such experience during your stay. We will investigate and strengthen our room cleaning process to make sure all rooms are spotless every time. We hope to have a chance to serve you again. Regards.

10/10 優異

kunting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好
非常推薦CP質很高的飯店
於 2018 年 12 月住了 2 晚
Truc Le 於 2018年12月10日的回應
Dear Kunting, Thank you for your good words. We are glad that you enjoy your time with us. Looking forward to welcoming you back.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
cp值高,還會想在入住
於 2018 年 6 月住了 1 晚
Truc Le 於 2018年7月6日的回應
To our dearest guest, Thank you for your kind words. Please come back next time.

8/10 不錯

H (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務人員都很友善,樂於提供協助
飯店人員都很友善且樂於提供協助。房間提供的設施很充足,如洗衣機/烤箱/碗盤/餐具等,建議入住前須檢查器具是否齊備,因為本次入住時我們沒有檢查,退房時人員反映少了一雙筷子,需要賠償。但是我們入住期間僅使用桌面上的餐具(湯匙/叉子以及杯子),並未使用置於抽屜內的其他餐具,而筷子是放置在抽屜內,在人員反映遺失筷子前,我們都不知道有提供筷子。雖然經過說明後並未索取此費用,但難免有些疙瘩。整體來說住宿經驗是很好的。
於 2018 年 4 月住了 4 晚
Truc Le 於 2018年4月23日的回應
Dear our valued guest, Thank you for your feedback. We will address your concerns to our team and make sure that the issue will not happen anymore. We hope to have you back next time. Regards

10/10 優異

zhe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房间很好
没有包含早餐，这点不好。其他都还不错。房间非常大
Truc Le 於 2018年4月5日的回應
Dear Zhe, Thank you for your feedback. The breakfast is actually available at our newly opened no.18 Lounge at the lobby. We hope to have a chance to host you a breakfast next time you stay with us.

10/10 優異

Michelle (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便的好飯店
雖然飯店的位置在巷子內，但是有UBER的幫忙，倒也不造成困擾，很物超所值的一間飯店，距離飯店的450公尺處，又有餐廳林立，絕對不會餓到肚子，如果有機會再來到胡志明市，我想我應該還是會在選擇這裡為落腳處。
於 2018 年 3 月住了 5 晚
Truc Le 於 2018年3月26日的回應
Dear Michelle, Thank you for your feedback. We will look into improving English for our restaurant employees. Warmest regards,

10/10 優異

HSIN YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒服安靜的休息空間
兩房一廳很適合家庭出遊，安靜舒適的環境，優質漂亮的設計，除了早餐簡單了一點，吹風機只有一個，其他都很棒！會想再入住的飯店。
於 2018 年 3 月住了 2 晚
Truc Le 於 2018年3月20日的回應
Dear Hsin Yi, Thank you for your compliment. We are happy to hear that you enjoyed your stay with us. Please come back next time

8/10 不錯

Charlotte (HONG KONG)

讚好：整潔度、職員與服務和住宿狀況
休閒好地方
房間光線充足，設備還好，酒店有洗衣服務提供，令客人不用過份累積污糟的衣服。在房間待一天也不用擔心悶或肚餓，因為房間提供了wifi、電視及煮食爐具。
於 2018 年 2 月住了 3 晚
Truc Le 於 2018年2月28日的回應
Dear Charlotte, thank you for your kind comment. Please let us know if you need anything during your stay so we can assist. Warmest regards.

8/10 不錯

I-chen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很不錯！除了浴室很容易積水要改善，其他都很好⋯飯店服務態度都很好喔！
於 2017 年 6 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
在進入房間之前就已經先把室內的空調燈光打開讓妳一進房就感受到舒適的環境，這樣的細節讓人覺得貼心。另外在未告知的情況下飯店人員注意到當天入住是我的生日，所以準備了蛋糕讓人非常的感動

10/10 優異

YUTING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and sweet hotel
This is a awesome hotel ,definitely will choose this hotel next time when I go to Ho Chinh Ming city. The staff there are so nice and the day I check in was my Bday ,they even prepared a surprising and delicious cake for me ,they are so sweet and the room is clean and comfortable. Recommend for all travelers!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and quiet hotel
Enjoy the stays!

8/10 不錯

Eva (Hong Kong)

讚好：職員與服務、住宿狀況和客房舒適度
鬧中取靜的酒店
新的公寓式酒店，部份區域還在裝修，房間熱水太燙，溫度不好控制，電視cable不好操作，餐桌上有一個盤子是使用過沒清乾淨。有洗衣機卻沒有曬衣的地方。 服務人員友善都很幫忙，房間空間也適中，有機會來還是會選擇住這裡。

10/10 優異

Daryl

多人同遊
讚好：整潔度、設施服務和住宿狀況
Good neighbourhood. Very safe and clean. Good for families with children. Fully equipped rooms. Enjoyable stay. In addition, Fly chicken nearby is good!
於 2024 年 4 月住了 4 晚
Lavis 18 Management 於 2024年4月12日的回應
Dear DarylWarmest greetings from Lavis 18 Residence ! It is truly a great pleasure to read your thoughtful review shared about your experience during your stay at our apartment. Thank you for rating all the areas experience at 5 stars score and our team will be surely happy to know how much enjoyable the stay was. We wish you and your family all the bests and please come back to visit us anytime in the future.Best wishes, Hotel Management BoardLavis 18 Residence

10/10 優異

Thu-Tam T.

讚好：整潔度、設施服務和住宿狀況
Good location.
於 2024 年 2 月住了 2 晚
Lavis 18 Management 於 2024年2月22日的回應
Dear Mrs. Thu TamWarmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence

8/10 不錯

Soham

於 2023 年 12 月住了 6 晚
Lavis 18 Management 於 2024年2月17日的回應
Dear Mr./Ms. Soham. Greetings from Lavis 18 Residence ! Thank you for rating all the areas experience at 4 stars score and our team will be surely happy to know how much enjoyable the stay was. We wish you and your family all the bests and please come back to visit us anytime in the future.Best wishes, Hotel Management BoardLavis 18 Residence

8/10 不錯

SI HOON

於 2023 年 12 月住了 5 晚
Lavis 18 Management 於 2023年12月29日的回應
Dear Mr. Sung,Warmest greetings from Lavis 18 Residence ! It is truly a great pleasure to read your thoughtful review shared about your experience during your stay at our apartment. Thank you for rating all the areas experience at 5 stars score and our team will be surely happy to know how much enjoyable the stay was. We wish you and your family all the bests and please come back to visit us anytime in the future.Best wishes, Hotel Management BoardLavis 18 Residence

8/10 不錯

Georg

家人同遊
讚好：整潔度和客房舒適度
Bra plats att sova på
Trevligt och modernt hotell med bra taxiavstånd till de flesta sevärdheterna i staden. Rummet vi fick var stort men lite slitet. Framförallt badrummen kunde behöva en uppfräschning pga droppande kranar, etc. Rummet vi fick var avsett för 4 personer men köket innehöll bara porslin och bestick för 2 personer. I bokningen så ingick frukost, tyvärr var denna en stor besvikelse. Ett fåtal rätter att välja på, oerhört små portioner och allt utöver detta kostade extra. Taktiken blev att en person åt sig mätt på det som erbjöds till 4 personer, övriga åt frukost på ett närliggande kafé. Personalen för övrigt trevlig även om ambitionsnivån och språkkunskaperna varierade stort. Hotellet är ett bra alternativ om man vet förutsättningarna.
於 2023 年 10 月住了 3 晚
Hotel Management Board 於 2023年11月10日的回應
Dear Mr. Schwarz,Warmest greetings from Lavis 18 Residence ! Thank you so much for sharing us about your most recent experience at Lavis 18 Residence during your travelling in Saigon. It is always a pleasure to receive the guest’s feedback which tell us the very detailed descriptions to other travelers. Our team are delighted to hear that you have a most pleasant experience, and enjoyed a comfortable stay from check-in to check-out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our apartment.Thanks again for taking the time to write a review and we truly look forward to welcoming you, and more family travelers back to Lavis 18 Residence in the near future. Best wishes, Hotel Management BoardLavis 18 Residence

8/10 不錯

SHINYA

於 2023 年 9 月住了 15 晚
Hotel Management 於 2023年10月20日的回應
Dear Mr. Shinya,Warmest greetings from Lavis 18 Residence ! Thank you for rating all the areas experience at 4 stars score and our team will be surely happy to know how much enjoyable the stay was. We wish you and your family all the bests and please come back to visit us anytime in the future.Best wishes, Hotel Management BoardLavis 18 Residence

8/10 不錯

MASAHIKO

於 2023 年 4 月住了 6 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度和客房舒適度
Dont stay even for 1 night.
A very run down hotel not up to 4star standard. Location is a bit out of the way for sightseeing in the city. Room sizes are ok, I have to ask staff to change bedsheets again as they didnt change bedsheet after previous guest. The hotel needs a renovation asap.
於 2022 年 10 月住了 3 晚

10/10 優異

MASAHIKO

商務旅客
讚好：整潔度、設施服務和住宿狀況
街の中心から少し離れたとても落ち着いた雰囲気のところでした。 スタッフもとてもフレンドリーで気持ちの良い対応をしてくれました。 プールもとてもプライムベートが保たれてよかったです。（ただ、日差しもあまり入ってこないです)
於 2022 年 9 月住了 12 晚

8/10 不錯

Seung Joo

商務旅客
讚好：整潔度和客房舒適度
於 2020 年 12 月住了 1 晚
TH 於 2021年3月2日的回應
Thanks for taking you time to review us. We hope to welcome you back in the future!

8/10 不錯

Hanh tam

於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient with lots of food around. Nice property but mattress is a bit hard
於 2020 年 2 月住了 2 晚

10/10 優異

LEE

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

Nuo Xin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Jacky Son Doan DEPUTY HEAD OF FRONT OFFICE 於 2020年1月8日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have nothing to complain about this hotel. I definitely would like to stay there again. Thanks.
於 2019 年 12 月住了 5 晚
Doan Xuan Son - DEPUTY HEAD OF FRONT OFFICE 於 2020年1月6日的回應
Dear Mr/Ms.Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月6日的回應
Dear Ms. Karen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 不錯

Michinori

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月6日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 一般

真實旅客

於 2019 年 12 月住了 7 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月3日的回應
Dear Mr/Ms.Anonymous , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
nice people friendly staff perfect place good location
於 2019 年 12 月住了 11 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月2日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 12 月住了 5 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月3日的回應
Dear Mr/Ms. Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 不錯

JI YONG

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
숙박 후기
가성비가 괜찮은 숙소입니다. 근처에 로컬 반미 맛집이 있어요.
於 2019 年 12 月住了 1 晚
Jacky Son Doan DEPUTY HEAD OF FRONT OFFICE 於 2020年1月30日的回應
고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다.

10/10 優異

Kang-Yi

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Doan Xuan Son 於 2020年1月2日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 不錯

teh mariam

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Doan Xuan Son-DEPUTY HEAD OF FRONT OFFICE 於 2020年1月2日的回應
Dear Mr/Ms Teh Mariam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 不錯

ClarenceP (Singapore)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Firstly, the reception staff is most helpful and accommodating. The "concierge" was not so attentive though. The plants around the pools are crumbling compared to my initial visit about 2-3 years ago. The room was adequate but exposed to noises from the neighboring school, traffic, and other residents. However, noise disturbance is lesser on weekends and/or away outdoors during school hours. In a nutshell, I still recommend this property for the quaint surrounding and room but only for the right price.
於 2019 年 12 月住了 3 晚
Doan Xuan Son -DEPUTY HEAD OF FRONT OFFICE 於 2020年1月3日的回應
Dear Mr/ Ms. ClarenceP , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 不錯

Sang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Thoa Huynh 於 2019年12月9日的回應
Dear Sang, thanks so much for taking your time to review us. We look forward to welcoming you again.

8/10 不錯

真實旅客

讚好：整潔度和設施服務
於 2019 年 11 月住了 6 晚
Thoa Huynh 於 2019年12月9日的回應
Dear guest, thanks so much for taking your time to review us. We look forward to welcoming you again.

4/10 欠佳

davidson

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Thoa Huynh 於 2019年12月9日的回應
Dear Guest, we are sorry to know that your stay was not as expected. Can you provide us more details so that we can look into it and improve our services?

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Thoa Huynh 於 2019年11月12日的回應
Dear guest, thanks so much for taking your time to review us. We look forward to welcoming you again.

6/10 一般

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Thoa Huynh 於 2019年11月5日的回應
Dear Guest, we are sorry to know that your stay was not as expected. Can you provide us more details so that we can look into it and improve our services?

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 6 晚
Truc Le 於 2019年8月20日的回應
Dear Guest, Thank you so much for your rating. We hope to see you back next time. Regards

6/10 一般

YASUSHI

讚好：整潔度和客房舒適度
於 2019 年 7 月住了 2 晚
Truc Le 於 2019年7月22日的回應
Dear Yasushi, We are sorry to know that your stay was not as expected. Can you let us know more on the details so we can look into it? Regards.

10/10 優異

Maivy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
Truc Le 於 2019年7月16日的回應
Dear Maivy, Thank you for your review. We are so happy that you enjoyed your time with us. Hope to see you next time. Regards.