Allurity Hotel 的評價

8/10 不錯

JESSICA

2023年11月16日

於 2023 年 11 月住了 1 晚

Guest services 於 2023年11月21日的回應

Hi Jessica,Thank you for staying with us at Allurity Hotel and thank you for your positive feedback. We hope we have achieved our goal in making your stay memorable by providing outstanding service. Looking forward to welcome you again soon. With much appreciation,Allurity Hotel

6/10 一般

tash

2024年5月6日

讚好：整潔度和職員與服務

於 2024 年 5 月住了 1 晚

8/10 不錯

Hean Joo

2024年4月29日

Good

於 2024 年 4 月住了 1 晚

8/10 不錯

Jarred

伴侶同遊

2024年4月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our stay at Allurity Hotel was perfect, with the location very convenient for accessing the best Hobart has to offer. More than anything else though, the front desk staff were amazing! We had a complex booking, and the staff went above and beyond to sort everything out for us, and made us feel welcome and supported. We couldn't have asked for better service.

6/10 一般

Imogen

2024年4月21日

於 2024 年 4 月住了 1 晚

2/10 很差

helen

家人同遊

2024年4月16日

不滿：整潔度、職員與服務和設施服務

My property was stolen by their staff and they refused to compensate me $ 285 for items stolen. The reception staff had agreed to hold my case in a secure area while I was away from the hotel. The manager Sarah contacted me and informed me they could not compensate me and insinuated that I was being dishonest about the claim.

於 2024 年 3 月住了 1 晚

6/10 一般

qiang

2024年4月6日

Room is so small.

於 2024 年 4 月住了 1 晚

8/10 不錯

Paul (Clive)

伴侶同遊

2024年3月7日

讚好：整潔度、職員與服務和設施服務

Stayed here twice in 15 days, different experiences. 1st stay room on 2nd floor very average 2nd stat 4th floor room great. We won't mention the power cut on the first stay( not hotels fault?) And fire alarm, clearing out the building second stay. Guest error!

於 2024 年 3 月住了 1 晚

10/10 優異

Tafadzwa

2024年3月6日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 1 月住了 1 晚

4/10 欠佳

Linda

伴侶同遊

2024年2月21日

不滿：職員與服務和住宿狀況

Nothing in the room Two teabags nothing that could make someone stay comfortable.It was the most expensive.

於 2024 年 2 月住了 1 晚

6/10 一般

Jon

2024年2月20日

於 2024 年 2 月住了 1 晚

10/10 優異

Mary

2024年2月20日

讚好：整潔度、職員與服務和住宿狀況

Quiet, clean and walkable

於 2024 年 2 月住了 5 晚

8/10 不錯

Nick

伴侶同遊

2024年2月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Room was clean updated bathroom and good location, great value would stay here again.

於 2024 年 2 月住了 2 晚

8/10 不錯

Philip

伴侶同遊

2024年2月15日

不滿：住宿狀況

The price was our main reason for staying here. The ensuite bathroom is fine and I liked the opening window and the CBD location. The air conditioner was set to 23 degrees and was locked at that minimum. Our electronic key mysteriously ceased to work, requiring a lat night phone call to rouse a staff member to re code our key. I didn’t take long to achieve this though.

於 2024 年 2 月住了 3 晚

8/10 不錯

Jean

2024年2月15日

Good place to stay. Would come again.

於 2024 年 2 月住了 1 晚

10/10 優異

Tony

2024年2月15日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 1 晚

8/10 不錯

Connie

2024年2月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 3 晚

6/10 一般

真實旅客

商務旅客

2024年2月13日

讚好：住宿狀況和客房舒適度

Took 20 minutes and 5 keys to enter room. Surely when first one didn't work it's then time to change computer. Your room air con is 23 degrees or not on. Bathroom is a 15cm step up and down; not good in darkened room. With exception of low level light from bedside, room lights are either on full or not. Check in chap didn’t take the hint i didn’t want to talk, it was more an interrogation than not. No microwave. Why? Date and time in lifts are wrong. If they are not correct why bother having them? TV would not connect to YouTube from 0700 to at least 0940, ie check out. No rails or hooks for towel in shower room.

於 2024 年 2 月住了 1 晚

10/10 優異

Thomas W

2024年2月12日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 2 晚

8/10 不錯

Bec

親子同遊

2024年2月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Room was good bit bigger fridge would be better and more pillows but other wise 2nd time we stayed here and have enjoyed it close to shopping and food places will stay again

於 2024 年 2 月住了 2 晚

10/10 優異

Ken

2024年2月11日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 2 晚

2/10 很差

真實旅客

家人同遊

2024年2月10日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Not worthy to book Allurity

It was a terrible decision to book the Allurity hotel. Room was very small & carpet was torn off. Smelly +++, terrible air conditioning & dirty room. Please book some where else.

於 2024 年 2 月住了 1 晚

8/10 不錯

HOGIL

商務旅客

2024年2月8日

讚好：職員與服務和客房舒適度

출장으로 쓰기에는 좋으나 가족이 머물기에는 다소 부족한면이 많습니다

於 2024 年 2 月住了 2 晚

6/10 一般

Joy

家人同遊

2024年2月7日

讚好：職員與服務

Disappointed

Room was small, had the absolute bare necessities - bar soap 1” square - no other supplies. Uncomfortable bed and hard sheets. Additional charge for parking. Not a great experience. I cannot recommend

於 2024 年 2 月住了 2 晚

10/10 優異

Peter

2024年2月7日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Stopover

I was impressed with the room and the service from the staff. The two little chocolates in the room was a pleasant surprise.

於 2024 年 1 月住了 1 晚

8/10 不錯

James

2024年2月6日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 1 晚

10/10 優異

Gemma

2024年2月6日

讚好：整潔度和職員與服務

Great stay

於 2024 年 2 月住了 5 晚

10/10 優異

George J. McGovern

家人同遊

2024年2月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent staff and quiet

於 2024 年 1 月住了 2 晚

6/10 一般

Paul

2024年2月3日

讚好：整潔度和職員與服務

Booked in for a few nights as there was a special on. What they don't tell you is its extra for parking your car. $54 for 2 nights. I could have stayed at styles for that. 1 spoon in the room and nothing else. Clean and tidy but won't be staying here again

於 2024 年 1 月住了 2 晚

6/10 一般

John

2024年2月3日

讚好：整潔度、設施服務和住宿狀況

Really annoying no parking available so cost extra 21 dollars for overnight parking. Said free parking

於 2024 年 2 月住了 1 晚

10/10 優異

Tove

伴侶同遊

2024年2月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very helpful and service minded staff

於 2024 年 2 月住了 1 晚

8/10 不錯

CAM

2024年2月1日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This hotel is much better than the previous stay at this hotel and the customer service is great well done.

於 2024 年 1 月住了 7 晚

10/10 優異

Trent

商務旅客

2024年1月30日

讚好：整潔度、職員與服務和住宿狀況

Awesome place to stay

於 2024 年 1 月住了 1 晚

AH 於 2024年1月31日的回應

Hi Trent,Thank you for your review. We're so glad you enjoyed your stay with us!Kind Regards,Allurity Hotel

8/10 不錯

Beau

2024年1月29日

讚好：職員與服務、設施服務和住宿狀況

Room was nice and clean with a good view of the CBD. Bathroom light didn’t work and the coffee cups and spoons were a bit grubby but otherwise very happy. Thanks!

於 2024 年 1 月住了 1 晚

Guest Services 於 2024年1月30日的回應

Hi Beau,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

6/10 一般

真實旅客

多人同遊

2024年1月28日

讚好：整潔度、職員與服務和客房舒適度

不滿：住宿狀況

於 2024 年 1 月住了 1 晚

Guest Services 於 2024年1月30日的回應

Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

8/10 不錯

Lan

家人同遊

2024年1月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very convenient to walk to Elisabeth st mall,noisy on weekend as pub just opposite, Farm gate market just front of hotel on Sunday,staff very friendly and helping your stay more comfortable. I will stay hotel again next time

於 2024 年 1 月住了 5 晚

Guest Services 於 2024年1月30日的回應

Hi Lan, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

10/10 優異

Catherine

2024年1月24日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 1 月住了 7 晚

Guest Services 於 2024年1月30日的回應

Hi Catherine, Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

6/10 一般

Tran

親子同遊, 多人同遊

2024年1月23日

Room was tiny for quad share. Room service was slow. However, receptionist were great and location was convenient, close to most tourist attractions

於 2024 年 1 月住了 4 晚

AH 於 2024年1月24日的回應

Hi Tran,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our receptionists and the convenient location near tourist attractions. We apologize for any inconvenience caused by the room size and the slow room service. Your input is valuable, and we will work towards addressing these issues to ensure a more comfortable and efficient experience for our guests. We hope to have the opportunity to welcome you again and provide an improved stay in the future.Kind Regards,Allurity Hotel

10/10 優異

Robert

商務旅客

2024年1月23日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 1 月住了 1 晚

AH 於 2024年1月23日的回應

Hi Robert,Thank you so much for your kind review! We hope to see you again soon!Kind regards,Allurity Hotel

10/10 優異

greis nataly

家人同遊

2024年1月18日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice hotel

The beds are confortable. Location is great !!

於 2024 年 1 月住了 3 晚

Allurity Hotel 於 2024年1月20日的回應

Hi Greis,Thank you for your kind review!Kind Regards,Allurity Hotel

8/10 不錯

Christine

2024年1月13日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 4 晚

Allurity 於 2024年1月15日的回應

Hi Christine,Thank you for your review! We hope to see you again soon!Kind regards,Allurity Hotel

4/10 欠佳

Alex

2024年1月13日

讚好：整潔度、職員與服務和住宿狀況

Cannot sleep though a single night. Too much noise from street

於 2024 年 1 月住了 4 晚

Allurity 於 2024年1月13日的回應

Hi Alex,We apologize for the inconvenience caused by the street noise during your stay. Your feedback is valuable, and we will explore ways to mitigate noise disturbances to ensure a more restful experience for our guests.Kind regards,Allurity Hotel

4/10 欠佳

Julie

家人同遊

2024年1月13日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

I booked a family room for the 4 of us. The room was too small for us and uncomfortable. The queen sized bed isn’t accessible from both sides and the one side that had a gap was about 20-30 cm from the wall. It was claustrophobic. The room periodically had an awful droning noise. I wouldn’t never recommend anyone to stay there. I was not at all pleased with the room and won’t stay there again.

於 2024 年 1 月住了 1 晚

Allurity Hotel 於 2024年1月15日的回應

Hi Julie,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address the issues you raised to improve our guests' experience. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Kind regards,Allurity Hotel

4/10 欠佳

Katie

親子同遊

2024年1月11日

讚好：職員與服務

不滿：整潔度和設施服務

The room was dirty (food and make up wipes in the cupboards) tiles in the bathroom where mouldy. Beds where clean and comfortable Walking distance to Hobart cbd and restaurants

於 2024 年 1 月住了 1 晚

Allurity 於 2024年1月13日的回應

Hi Katie,Thank you for sharing your feedback. We apologize for the cleanliness issues in your room and will address them with our housekeeping team to ensure a more thorough inspection. We appreciate your acknowledgment of the comfortable beds and convenient location, and we hope to have the opportunity to improve your overall experience in the future.Kind regards,Allurity Hotel

10/10 優異

Slava

2024年1月9日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The service is well. Thanks a lot for wine present!

於 2024 年 1 月住了 4 晚

Nicole 於 2024年1月9日的回應

Thank you for your kind review Slava! We are so glad that you enjoyed your stay and hope that you will choose to stay with us again.Warm regards,The Allurity Hotel Team

6/10 一般

Daniel

家人同遊

2024年1月8日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

於 2024 年 1 月住了 4 晚

Guest services 於 2024年1月11日的回應

Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

4/10 欠佳

Salman

家人同遊

2024年1月1日

不滿：住宿狀況

於 2023 年 12 月住了 5 晚

Guest services 於 2024年1月11日的回應

Hi ,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

10/10 優異

yueming

伴侶同遊

2024年1月1日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very relaxed and friendly ambience. Helpful staff. Enjoyable experience.

於 2023 年 12 月住了 7 晚

Guest Services 於 2024年1月11日的回應

Hi , Thank you for taking the time to leave a review. We are pleased that you enjoyed your stay with us. We hope to see you again in the future to provide you with an even better experience. Regards,Allurity Hotel

6/10 一般

Gwyniever Fryce

多人同遊

2023年12月30日

Room is okay.

於 2023 年 12 月住了 1 晚

Guest Services 於 2024年1月11日的回應

Hi ,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

6/10 一般

Kathy

伴侶同遊

2023年12月30日

讚好：整潔度和職員與服務

不滿：住宿狀況

The staff were friendly and helpful but the building is a bit shabby and needs an update. The showers did not have enough hot water, first shower was cool, the second was cold. The locations quite central and the pub over the road was great.

於 2023 年 12 月住了 2 晚

Guest services 於 2023年12月30日的回應

Hello Kathy,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are pleased that you liked our customer service. At the same time, we are sorry for inconvenience caused during your stay. Your feedback has been escalated to management and we will strive to make improvements accordingly. With much appreciation, Allurity Hotel

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