Dear Matthew,Thank you for your review and feedback. It is great to hear you found our great central location ideal for your stay in Hobart. I can see you booked the "Budget Studio, Separate Building, Stair Access Only" which does mention that there is stair access only, we do also send out an email at the time of booking to further explain what you have booked. Thanks you again and we hope to welcome you back to Quest Savoy in the future.Kind Regards,Lauren

Thank you for your feedback. We are glad you enjoyed your stay with us at Quest Savoy. Kind regards Management & Staff Quest Savoy

Dear Guest Thank you for your feedback. We are sorry you did not enjoy your experience at the Quest Savoy and we did not meet with your expectations. If we had known that the accommodation was not suitable for your stay we would have certainly offered some assistance to you. Kind regards Sally Moore Manager

Dear Siu, Thank you for your feedback. We are pleased to hear you enjoyed your stay with us, we hope to welcome you back to Quest Savoy in the future. Kind Regards, Lauren Front Office Supervisor

Dear Guest, Thank you for your positive review. We hope to welcome you back to Quest Savoy in the future. Kind Regards, Lauren

Dear Judy, Thank you your your feedback. We are pleased to hear that our location suited your stay in Hobart and that our staff showed great hospitality. We are sorry to learn that our sofa bed wasn't comfortable for you. Thank you again, we hope to welcome you back to Quest Savoy in the future. Kind Regards, Lauren Front Office

Dear Wai Hong We thank you very much for your very good feedback. We were very happy to read that you enjoyed your stay in Hobart and at the Quest Savoy Hotel. Our reception hours are directly related to the size of the property so we do try and communicate all that guests need to know during operational hours of 7am - 9pm daily. We look forward to welcoming you back to Hobart. Kind regards Sally Moore Front Office Manager

Dear Joanne, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform which has caused several delays. We greatly appreciate you taking the time to let us know how your stay with us was, we do have two different buildings with our Standard Studios and One Bedroom Apartments located in our annex building across from the main building they are more budget style which is reflected in the price, we have now made this very clear on our website to stop any future confusion. Thank you again. Kind Regards, Lauren Sowby Front Office Supervisor

Dear Anonymous, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform which has caused several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. Kind Regards, Lauren Sowby Front Office Supervisor

Dear Xiao Mo, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform which has caused several delays. We greatly appreciate you taking the time to let us know you enjoyed your stay with us and that you were able to make the most of our great central location. We hope to see you again. Kind Regards, Lauren Sowby Front Office Supervisor

Dear Guest, Thank you for your feedback and our apologies for the time it has taken for us to respond, we have recently upgraded our online feedback platform which has caused us several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. We look forward to welcoming you back to the Quest Savoy. Kind Regards, Sally Moore Front Office Manager

Dear Guest, Thank you for your feedback and our apologies for the time it has taken for us to respond, we have recently upgraded our online feedback platform which has caused us several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. We look forward to welcoming you back to the Quest Savoy. Kind Regards, Sally Moore Front Office Manager

Dear Guest, Thank you for your feedback and our apologies for the time it has taken for us to respond, we have recently upgraded our online feedback platform which has caused us several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. We look forward to welcoming you back to the Quest Savoy. Kind Regards, Sally Moore Front Office Manager

Dear Chilyu, Dear Guest, Thank you for your feedback and our apologies for the time it has taken for us to respond, we have recently upgraded our online feedback platform which has caused us several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. We look forward to welcoming you back to the Quest Savoy. Kind Regards, Sally Moore Front Office Manager

Hello Michael,We are pleased to hear you enjoyed your stay with us at Quest Savoy and do hope to see you back one day.Kind RegardsSueQuest Savoy

Dear Hussein,Thank you for your lovely positive feedback, I will pass your compliments on to Sue. I am pleased to hear you enjoyed your stay with us and we look forward to welcoming you back to Quest Savoy in the future,Kind Regards,LaurenQuest Savoy

Dear Ross,Thank you for your review and feedback. We are pleased to hear you enjoyed your apartment and our great central location. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear Jillian,Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed your stay with us and we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear Hussein,Thank you for your review and feedback it is welcomed. It is pleasing to hear your positive comments of staff interactions, I will pass this on to the team. We hope to welcome you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear David,Thank you for your 5 star review. It is lovely to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind Regards,LaurenQuest Savoy

Hello Malcolm,Thank you for staying with us at Quest Savoy, we are pleased to hear you enjoyed your stay and do hope to welcome you back on day in the future.Kind RegardsSueQuest Savoy

Dear Sarah,Thank you for your 5 star rating. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

Dear Gary,Thank you for your review and5 star rating. It is great to hear the budget accommodation met your expectations. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear Elizabeth, Thank you for your 5 star rating. We hope to welcome you back to Quest Savoy in the future. Kind Regards, Lauren Quest Savoy

Dear Doug,I'm sorry to learn you were disappointed with your stay and we did not meet your expectations. You booked our budget accommodation with stair access only, should you stay with us again I can suggest a Studio Superior in our main building might be more suitable.Thank you again.Kind Regards,LaurenQuest Savoy

Hello Linda,Thank you for staying with us at Quest Savoy and leaving a review. We are pleased you found the hotel to be in a good location and have taken note of your comments. Kind RegardsQuest Savoy Team

Hello Gina,We are pleased to read you enjoyed your stay with us at Quest Savoy, found the hotel to be in a great location and that our staff went above and beyond to ensure your stay was a comfortable and pleasant one.We look forward to welcoming you back one day in the future.Kind RegardsSueQuest Savoy

Hello Caitlin,Thank you for staying with us at Quest Savoy, we are pleased you enjoyed your stay and hope to welcome you back one day.Kind RegardsSueQuest Savoy

Dear Guest,We are sorry you did not completely enjoy your stay with us.As we do not have your name I am unsure if you booked our budget apartments or in our main building to be able to comment on your post. RegardsQuest Savoy

Hello Stanley,Thank you for staying with us at Quest Savoy, we are pleased to read you enjoyed your stay and do hope to welcome you back one day.Kind RegardsSueQuest Savoy

Hello Gregory,Thank you for staying with us at Quest Savoy and giving us 5/5, we are glad you enjoyed your stay and are happy campers.We do hope to welcome you back one day in the near future.Kind RegardsSueTeam LeaderReception

Hello Kate,Thank you for staying with us at Quest Savoy and giving us 5/5. We do hope to welcome you back one day in the near future.Kind RegardsSueReservations

Hi Michael,Thank you for your 5 out of 5 rating.Kind Regards,LaurenQuest Savoy

Dear Cliff,Thank you for the 5 out of 5 rating.Kind Regards,LaurenQuest Savoy

Dear Paul,Thank you for your review and feedback it is welcomed. We are pleased to hear you found our great central location ideal for your stay in Hobart, parking is advertised as offsite, we do have 5 minute parking at the front of the property for checking in and unloading luggage.Kind Regards,LaurenQuest SavoyKind Regards,LaurenQuest Savoy

Hello Steve,Thank you for staying with us at Quest Savoy, I am glad you enjoyed your stay and that you found our reception staff helpful during your stay.We look forward to welcoming you back on day.Kind RegardsSueReservations/Reception

Dear Warwick,Thankyou for your 5 star rating. It is great to hear we met your expectations and we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear Branda,Thank you for your 5 star review. We are so pleased to hear you enjoyed your stay with us, we look forward to welcoming you back to Quest Savoy in the future.Kind Regards,Lauren

Hello Cheryl,Thank you for staying with us at Quest Savoy. We are glad you enjoyed your stay, found out staff to be helpful and friendly, you found our hotel to be in a great location for your holiday needs. We do hope to welcome you again one day.Kind Regards SueReservations/Reception

Hello Susanne,We are please to read you enjoyed your stay at Quest Savoy and for giving us 5/5.We are glad you found the room comfortable for your home away from home and as you say we are in a great location close to everything you need for your holiday or work stay in Hobart. We look forward to welcoming you back to Quest Savoy one day.Kind RegardsSueReservations/Reception

Dear Tracey,Thank you for the wonderful review and for staying with us at Quest Savoy. I am glad that the after hours instructions were clear and easy for you to follow and you enjoyed you stay in our budget accommodation.We look forward to welcoming you back one day.Kind RegardsSueReservations/Reception

Hello Shima,Thank you for staying with us at Quest Savoy, we are glad you enjoyed your stay, found the room spacious and the hotel to be in a great location close to everything you need for your stay in Hobart.We do hope to welcome you back one day.Kind RegardsSueReservations/Reception

Hello Trudy,We are please to read you enjoyed your stay with us at Quest Savoy and you found the room and our location everything you needed for your stay in Hobart.We do hope to welcome you one day in the future.Kind RegardsSueReservations/Reception

Hello Margaret,Thank you for staying with us at Quest Savoy, we do hope to welcome you back one day in the future.Kind RegardsSueReservations/Reception

Dear Sue,Thank you for your positive review and feedback. We are pleased to hear that you were looked after and that we were able to have your shower fixed promptly. Thank you again and we hope to welcome you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Dear Christopher,Thank you for your 10 out of 10 review. We look forward to welcoming you back to Quest Savoy in the future.Kind Regards,LaurenQuest Savoy

Hello Chris,Thank you for staying with us at Quest Savoy, we are please to read you enjoyed your stay and found your room spacious and comfortable.We do hope to welcome you back one day.Kind RegardsSueReservations/Reception

Dear Michaela,Thank you for your review and feedback. I'm sorry to hear that you were unaware of the stairs. We try to make this as clear as possible online. The room type you booked is called "Budget One Bedroom Apartment, Separate Building, Stair Access Only" we also send out at the time of booking an email to further explain this. Thank you again and we hope to welcome you back in the future.Kind Regards,LaurenQuest Savoy

Hello Donna,We are glad you enjoyed your stay and our receptionist was able to assist you on check in with an upgrade and her local knowledge.We hope to see you again one day in the future.Kind RegardsSueReservations/Reception