"We had multiple issues with the bathtub in the room, but the staff eagerly offered to provide us with room upgrades and extra amenities to enhance our experience. Really appreciated all the team's effort to help us out with our special birthday trip!"
"Really enjoyed our stay in Sheraton HK. Excellent sevice, convenient location, nice view. A point I want to mention or complain is that the swimming pool is closed at 9pm, that is definitely too early for a hotel like Sheraon. "
