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"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"The home was fully stocked and furnished just as your own home, cozy and comfortable. We had beautiful views. Exceeded our expectations!"

"The house was perfect and everything was beautiful! Gorgeous view from the backyard and the house was very conveniently located. Highly recommend!"

"Staff were friendly and the resort was beautiful. Small complaint would be it’s expensive."

"We enjoyed the place so much, and we would love to come back again in the future. The whole house was "

"The location was great, nice coffee shop across the street for breakfast. The unit was generally clean, but the corners and window ledges were a bit dirty. There is an issue with the little ladybug like beetles. Also, there was leftover animal hair on the furniture from a prior guest with a pet. Nothing problematic enough to contact the host while there. The mattresses were VERY firm, so they weren’t ideal for my husband and I. The body aches were solved by a soak in the warm springs, which were very close by."

"A better experience than we could ever have hoped for. The house and location are gorgeous with lots of deer sightings. The kitchen had just about everything we needed to prepare all our meals. We stayed for a week and still didn’t manage to take advantage of all the amenities offered (fireplace, outdoor fire pit, boardgames, etc.). Located extremely close to the northern end of Lake Moomaw and the Hidden Valley Recreation Area. The gate on the front porch allowed our pup to enjoy the sunrises and sunsets with the family. We had no cell coverage in the area but the WiFi on property was extremely fast and reliable (better than ours back home!)Already eagerly planning our next trip here. "

"Had the best time in Warm Springs! The house was lovely, and just the right space for our family. The owner was fabulous with communication! "

"This was a last-minute stay. It was an excellent choice though. The house was great! It was clean, easy to find and parking was no problem. It was a little more than I was wanting to pay but it was well worth it. Communication was no problem. She responded fast and was so helpful with what I needed. Lastly, but the most important (in my opinion) are the beds. They were nice and comfortable. There were only 2 of us that stayed so I can only vouch for 2 of the bedrooms. We will stay again. "