樓梯
查看供應

阿靈頓度假村 SPA 酒店的評價

2.5 out of 5
阿靈頓度假村 SPA 酒店
239 Central Ave, Hot Springs, AR

評價

7.6

不錯

10 分評分，優異；1562 則評價中有 587 則" "
8 分評分，不錯；1562 則評價中有 396 則" "
6 分評分，一般；1562 則評價中有 271 則" "
4 分評分，欠佳；1562 則評價中有 171 則" "
2 分評分，很差；1562 則評價中有 137 則" "

7.2/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

6.2/10 

住宿狀況

7.0/10 

環保程度

評價

6/10 一般

chunming (chino hills)

讚好：職員與服務
於 2023 年 12 月住了 1 晚

6/10 一般

april

於 2023 年 9 月住了 1 晚

8/10 不錯

Chien-ju

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚

10/10 優異

ALIDA (HOUSTON)

伴侶同遊
I love this historical hotel and have been loving the progress of it’s renovations. Looking forward to more
於 2024 年 5 月住了 1 晚

6/10 一般

Richard

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Bathroom was dirty and outdated. Paint was peeling off everywhere and carpets were dirty and stained
於 2024 年 5 月住了 2 晚
Author 於 2024年5月21日的回應
Thankfully we've already began some of our restoration projects for our rooms and it is only a matter of time before they are completed. We hope you get the chance to see the restoration for yourself!

10/10 優異

Ralph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
100 yrs old
於 2024 年 5 月住了 1 晚
Author 於 2024年5月21日的回應
99 Years of rich history and countless celebrations! We're counting down the days until our 100th anniversary this NYE and we hope to see you for all the festivities!

6/10 一般

Selyna

不滿：住宿狀況
Property could use a little update
於 2024 年 5 月住了 1 晚
Author 於 2024年5月21日的回應
Yes, and we are working diligently to restore our grand hotel to its former glory! We hope you get the chance to see it for yourself upon its completion.

10/10 優異

Victoria

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

6/10 一般

Erica

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
First night we had the Historic room. The sink was completely clogged and the faucet was dripping ALL NIGHT. We decided to stay another night and informed the front desk of the sink issue hoping they could fix it. However they decided to move us to a “better” room, to make up for the inconvenience. So we had to pack up our stuff & move. At night we came back from our activities & went to the new room. We wanted to shower & go to the lobby to enjoy the live music. But when we got to our “better” room, it smelled strongly of mold & had roaches. My husband smashed one his bare hand, and another ran underneath the bed. I had to call the front desk again. They moved us to another room, so pack up and unpack again. Bc of this we ended up missing out on the live music downstairs. I also had spa services. The bath treatment was good, but the massage was subpar. The therapist said she’s been massaging for 47 years, longer than I’ve been alive. But all she did was rub lotion on me. I’m a licensed massage therapist, which I didn’t tell her. As a client it didn’t feel great. As a trained therapist it felt like she was just starting massage school. Swedish has 5 strokes, but all she used was effleurage the ENTIRE time. She had no technique & seemed unexperienced. It was just a generic lotion rub down, not worth the money I paid for it. Upon check out the front desk refunded me $50. I felt like it should’ve been more for having to move 3 times and dealing with roaches.
於 2024 年 5 月住了 1 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this property
於 2024 年 5 月住了 1 晚
Author 於 2024年5月21日的回應
Thank you for taking the time to leave us a review! We're happy to hear you enjoyed our spaces and are looking forward to having you with us again!

10/10 優異

Tomi (Benbrook)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

andree

伴侶同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
Room dirty shower full of mold shower door don’t close bathroom door don’t close carpet dirty wall paper coming off the walls
於 2024 年 5 月住了 1 晚

8/10 不錯

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The unique aspect of the hotel was it's originality. Great lobby.
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年5月9日的回應
We are happy to be original among all the historic building in the area and we are looking forward to all the restoration projects underway to keep its history alive. We are looking forward to having you with us again!

2/10 很差

Josh

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Our room was disgusting there was mold all throughout the bathroom. We had a stain right when you walked in the door in the carpet that looked like somebody had died there and it smelled like crap.
於 2024 年 4 月住了 2 晚

10/10 優異

Nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have a very pleasant stay and would definitely come back
於 2024 年 5 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年5月9日的回應
Thank you for leaving us a great review! We're happy to hear you enjoyed your stay and are looking forward to having you with us again.

8/10 不錯

Cheryl

Great staff!! If the room description includes the word HISTORIC it means its one of the rooms that hasn’t been renovated. Room was a bit run down but clean and reasonably priced.
於 2024 年 5 月住了 2 晚

10/10 優異

Bobby

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is RUNNED DOWN. MOST EVERYTHING BROKE
於 2024 年 5 月住了 1 晚

4/10 欠佳

Jacob R

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Parking was horrible. check in was at 3pm. Got there at 3:30pm and valet was full. The parking garage down the road was so full i had to make a spot and was almost blocked in the next day. The room had stains all on the floor and the bathroom was bad. It had cracked tile all over and the sink had pieces missing out of it. I think they just called it historic so they do not have to fix anything. would not stay there again. The location is the only reason to give it 2 stars.
於 2024 年 4 月住了 3 晚

10/10 優異

Tanya

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great historical hotel. The rooms could use a little updating but all in all a great place.
於 2024 年 2 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年5月4日的回應
Thank you for taking the time to leave us a review. We are most definitely looking forward to the major restoration projects that lie ahead for our interiors, and we are hoping you will a change to witness them for yourself.

8/10 不錯

dusty

於 2024 年 4 月住了 3 晚
The Arlington Resort Hotel & Spa 於 2024年5月18日的回應
Thank you for taking the time to leave us a review! We are looking forward to seeing you again!

10/10 優異

Marcella

讚好：整潔度、職員與服務和住宿狀況
Lovely!!
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月30日的回應
Thank you for taking the time to leave us a good review! Let us know if you have any additional comments- we are always eager to improve!

2/10 很差

lee beth

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月30日的回應
Thank you for taking the time to leave us review. Feel free to leave us a comment on your stay- we're always eager to improve!

10/10 優異

Mark

Awesome throwback
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月30日的回應
Thank you for taking the time to leave us a great review! We're happy to hear of your great experience at our hotel!

8/10 不錯

Kathy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月30日的回應
Thank you for taking the time to leave us a good review. Let us know if you have any additional comments- we are always eager to improve!

10/10 優異

Danny

於 2024 年 4 月住了 3 晚

10/10 優異

Jarred

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super unique hotel. Staff was great. Definitely will stay here again
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 優異

Charles (edgewood)

伴侶同遊, 商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Always stay here easy access to all shop and spring only downfall is this is an old building it does need some upgrades but the beds are no excuse for them being wore out and extremely hard need update the beds bad
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
Thank you for taking the time to leave us a review! We are looking forward to all the improvements to come with our great restoration project.

6/10 一般

Robin

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The property is old, but looking to renovate. Needs new carpets, better electrical.
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
That is correct, we are very excited about our great restoration projects underway, and we are looking forward to having you with us again to experience its completion.

10/10 優異

Pete

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very rustic. Parking situation only thing i would change
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 優異

Lorene (Roanoke)

讚好：整潔度
於 2024 年 3 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

10/10 優異

Lindsay

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月25日的回應
Thank you for taking the time to leave us a review! We are looking forward to having you with us again to provide you with another great experience!

8/10 不錯

Sandra

家人同遊
讚好：整潔度、職員與服務和設施服務
Great location, rooms need to be refreshed.
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月23日的回應
Hi Sandra, thank you for leaving a good review. We are definitely looking forward to the restoration of our rooms and hope to see you again to witness it's completion.

4/10 欠佳

Patricia

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I resort fee; for what? No soap, no robe, no hair drier, bathroom a joke. Poor room service. Limited spa services. Loud dogs barking.
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月23日的回應
Hi Patricia, we apologize if you experienced issues with the hair dryer and lack of soap in the room. It is our duty to keep these items available in rooms and we would have loved to hear about these needs during your stay so that we could supply them. Our award-winning Bathhouse and Spa offers a number of massage and bath options such as Thermal Mineral Water Baths, Deep Tissue massages, Trouble Spot massages, Hydrotherapy, Dry Saunas, and many more! Not to mention our Salon & Spa options also available on our main floor. We are a pet-friendly hotel and if you decide to stay with us again to witness the completion of our restoration, let us know if you experience disruptive barking again so that we may address the issue with our guests. Thank you.

2/10 很差

Deana

家人同遊
不滿：整潔度、職員與服務和住宿狀況
No hot water, paint pealing, rude check-in staff, needs a lot of work. Parking was $32.00 a night (excluding valet tip). Just old and run down.
於 2024 年 3 月住了 3 晚

2/10 很差

Tammy

伴侶同遊
So disappointed. Limited valet. Had to walk half a block with luggage to check in after parking. Hotel is falling apart. The spa is lacking staff. Could not enjoy. Sat in a sheet for 45 minutes freezing to get my massage. Would not recommend to anyone. Would have been better camping.
於 2024 年 4 月住了 2 晚

6/10 一般

Scott

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
My review is based on the lack of the much needed renovations that are currently being addressed. I can't wait to see this Historic sight brought back to a glorious 100 year old destination.
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月19日的回應
Thank you for recognizing our efforts to restore this treasure! We're excited for its completion and hope you will join us for our 100-year celebration this New Year's!

10/10 優異

Alicia (Pleasant Hope)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Aline

親子同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Great vacation!
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月17日的回應
We are happy to hear you enjoyed your vacation! We are looking forward to having you with us again!

6/10 一般

Tessie

家人同遊
讚好：職員與服務
不滿：住宿狀況
We have stayed at the Arlington a handful of times. But it progressively gets a little worse each time. When we got there the valet was full, parking garage was full and there was no street parking available. Once we got into the hotel it was extremely hot and there was no way to adjust the air. I called the front desk and they said that the air was all on one unit and set by the hotel. Our room did not have easily accessible outlets to plug in chargers. The bed was terribly uncomfortable. I hate this because the Arlington is such a unique hotel with so much history and such a convenient location.
於 2024 年 2 月住了 2 晚

8/10 不錯

Michelle

於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年5月9日的回應
Thank you for taking the time to leave us a review! Let us know if you have any additional comments. We are looking forward to having you with us again!

10/10 優異

Becky C. (Bossier City)

於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年5月9日的回應
Thank you for taking the time to leave us a review! Let us know if you have any additional comments. We are looking forward to having you with us again!

4/10 欠佳

Heather

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
This beautiful hotel is undergoing a restoration. It will be amazing in a few years. Presently, the rooms are run down and not enjoyable to stay in. Taps did not turn off, shower is small, water barely came out and was about really low. The Carpets were stained and the headboard on the bed was broken. All that said, the lobby is beautiful and the staff were great.
於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年4月17日的回應
We are looking forward to our major restoration projects currently underway and we look forward to having you witness its completion. Thank you for your understanding.

6/10 一般

Mark (Parsons)

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月17日的回應
Thank you for taking the time to leave us review. Let us know if you have any additional comments- we're always eager to improve!

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
The Arlington Resort Hotel & Spa 於 2024年4月17日的回應
Thank you for taking the time to leave us review. Let us know if you have any additional comments- we're always eager to improve!

10/10 優異

Sharon

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed our stay
於 2024 年 4 月住了 1 晚

8/10 不錯

Amanda

伴侶同遊
讚好：整潔度、職員與服務和設施服務
No parking! And 30 dollars for overnight parking!
於 2024 年 4 月住了 1 晚

10/10 優異

Martin

讚好：整潔度和職員與服務
Very historic
於 2024 年 4 月住了 2 晚

4/10 欠佳

Gilberto

於 2024 年 4 月住了 1 晚
The Arlington Resort Hotel & Spa 於 2024年5月4日的回應
Thank you for taking the time to leave us a review. Let us know if you have any comments- we are always eager to improve our guest experience!

10/10 優異

ricky

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Middle of the social mecca. Lobby is a happening place in the evening!
於 2024 年 3 月住了 2 晚

2/10 很差

Tina

不滿：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚