Check in was a breeze and both people working the front desk were wonderful!
At first glance the room appeared clean but upon further inspection it was obvious that the sheets had not been changed from the previous guests. There was hair and crumbs all over the bed and pillows. I called the front desk and requested clean bedding and they quickly got some more up there. The bedding they brought was for the hide a bed so I had to call again. They got the correct bedding and when I went to put the “clean sheets” on the bed there were black spots all over the fitted sheet so we ended up going to a store and buying sheets, pillows, pillowcases and blankets. The shower had soap scum and there was hair in the shower and on the bathroom floor. We were there 2 days so I cleaned the shower and floor. We were provided one unused roll of toilet paper. The second day I seen some people from housekeeping and asked for a roll of toilet paper. The first lady I asked couldn’t understand me at all and said she couldn’t speak English so she got someone else. I asked again for toilet paper and they tried to hand me a box of Kleenex so I said no I need toilet paper/tissue paper and they handed me a roll of paper towels. I didn’t know the Spanish word for toilet paper so I went back to the store and bought my own toilet paper. Everyone was so nice but the cleanliness of this place needs vast improvement. For what we paid to stay there we shouldn’t have to buy bedding and toilet paper.
Misti
於 2024 年 3 月住了 2 晚
10/10 優異
Perry (Wake Village)
家人同遊
2024年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
Perry
於 2024 年 3 月住了 1 晚
8/10 不錯
Royce (Round Rock)
家人同遊
2024年3月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No visible sign going into town; short driveway to property and not Home2's entry but from street to Home2 the road is HORRIBLE! Breakfast selection was a little below par from other Home 2 experiences. 3rd and 4th floors on on numer room side may see water. Even number you will see street and some condo's. Overall I would say it is worth it.
Royce
於 2024 年 3 月住了 2 晚
10/10 優異
EVELYN
2024年2月23日
EVELYN
於 2024 年 2 月住了 1 晚
10/10 優異
Danielle
伴侶同遊
2024年1月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything from the room to the main lobby was clean, all the amenities were wonderful.
I loved the layout of the room, the blackout curtains, etc.
Staff was wonderful!