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阿肯色州溫泉 6 號汽車旅館的評價

2 out of 5
阿肯色州溫泉 6 號汽車旅館
106 Lookout Point, Hot Springs, AR

評價

6.6
10 分評分，優異；469 則評價中有 98 則" "
8 分評分，不錯；469 則評價中有 122 則" "
6 分評分，一般；469 則評價中有 101 則" "
4 分評分，欠佳；469 則評價中有 79 則" "
2 分評分，很差；469 則評價中有 69 則" "

6.6/10 

整潔度

7.4/10 

職員與服務

6.6/10 

設施服務

6.2/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
The air conditioner is a little loud...
於 2021 年 4 月住了 2 晚

10/10 優異

Harley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
👍
Good for price. Had a nice stay
Back porch view
於 2022 年 11 月住了 4 晚
Brand Experience Team 於 2022年11月14日的回應
Hi Harley, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 不錯

Carolyn

家人同遊
讚好：整潔度
不滿：設施服務
the view to a certain extent was good the walk area behind it was wonderful would have loved being on the front but just what we could see was breathtaking. overall the stay was enjoyable the service at the front desk both evening was remarkable the rep on duty each night was highly professional and friendly and courteous. location was convenient for our excursions easily accessible thanks for leaving the lights on(lol)
於 2022 年 10 月住了 2 晚
Brand Experience Team 於 2022年11月14日的回應
Hi Carolyn,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 一般

Cynthia

家人同遊, 寵物同遊
讚好：職員與服務
It was in a quiet area; grounds were kept really nice. It is a basic room, no frills. Enjoyed a good night's sleep; woke up to 2 bugs on the wall.
於 2022 年 10 月住了 1 晚
Brand Experience Team 於 2022年11月14日的回應
Hi Cynthia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 優異

Jody

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always a comfortable stay
Live the balcony and the peacefulness
於 2022 年 9 月住了 2 晚
Nancy Y. 於 2022年10月7日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯

Lena

於 2022 年 9 月住了 1 晚

6/10 一般

Stephanie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
There were no outlets to charge any of our devices, we had to move the furniture to get to any outlets and they were no where near the table or bed. The cable box was fixed to the wall and faced a way that you had to get out of bed and go to the other side of the room to change channels.
於 2022 年 8 月住了 1 晚
Brand Experience Team 於 2022年9月6日的回應
Hi Stephanie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 不錯

Jennifer

於 2022 年 8 月住了 1 晚

4/10 欠佳

Cacy

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Just wasnt for us. Had ants all over the bathroom floor and holes in the sheets from other guest smoking
於 2022 年 8 月住了 2 晚
Brand Experience Team 於 2022年9月6日的回應
Hi Cacy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 不錯

Clay

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Pleasant
Nice hotel friendly staff, pool closes a little early
於 2022 年 8 月住了 2 晚
Brand Experience Team 於 2022年9月6日的回應
Hi Clay,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年9月6日的回應
Hi Gary,Thank you for the perfect rating!Lilith#Team6

10/10 優異

Valerie

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay was absolutely wonderful! Definitely a quiet and enjoyable stay ..I'll be back for sure!
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年9月6日的回應
Hi Valerie,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 優異

Autumn

於 2022 年 7 月住了 1 晚

10/10 優異

Rakim

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was clean & quiet. Restaurants & shopping nearby.
於 2022 年 6 月住了 2 晚
Brand Experience Team 於 2022年7月18日的回應
Hi Rakim, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

4/10 欠佳

Jason

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Poorly maintained room
The room was satisfactorily clean and the service desk was very friendly and helpful. The beds were very very hard. There were number instances or broken and poorly maintained room/property. For instance the porch/balcony door would not even shut properly. The best I could get it was with about a 1 inch open air gap at the bottom of the sliding door. The bathroom door would not shut properly due to the frame being askew. Furniture had broken veneer etc. I normally use the soap and shampoo provided by hotels but only a small bar of soap was furnished so I had to buy shampoo locally. We were told that housekeeping doesn't enter your room if you stay multiple nights due to "Covid", which meant that no trash was taken out, no clean towels placed in room etc. When we needed fresh towels we had to go to the front desk to get them. Basically this property is dated and is not being maintained well.
於 2022 年 5 月住了 1 晚
Brand Experience Team 於 2022年7月18日的回應
Hi Jason, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 優異

Robyn

於 2022 年 6 月住了 2 晚
Brand Experience Team 於 2022年7月18日的回應
Hi Robyn, Thank you for the perfect rating!! Maz K. #Team6

10/10 優異

Paula

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was so quite and peaceful here enjoyed sitting on the deck in the morning listing to the sound of the birds, had a breeze at all times coming in off the lake. Staff was so friendly and helpful. Rooms were clean, Bed was so comfy we will be back for sure. TY for a wonderful relaxing stay!
於 2022 年 5 月住了 2 晚
Brand Experience Team 於 2022年7月18日的回應
Hi Paula, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Balcony comfort
Nice with a balcony.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年7月18日的回應
Hi LaToya, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 優異

Kesse

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastic
於 2022 年 5 月住了 1 晚
Brand Experience Team 於 2022年7月18日的回應
Hi Kesse, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

4/10 欠佳

Carol

不滿：整潔度和住宿狀況
於 2022 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Thank you for the perfect rating! Lilith #Team6

8/10 不錯

Valerie

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Good view. Like the slidimg glass door and balcony to the room.
於 2022 年 4 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Valerie, We are glad you had a great experience and appreciate your feedback! Lilith #Team6

8/10 不錯

Janalee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Janalee, Thank you for positively rating your stay! Lilith #Team6

8/10 不錯

Amy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property for the price. Lake views.
於 2022 年 4 月住了 4 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Amy, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith #Team6

2/10 很差

Jason

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No refund, got paid twice, loud help dirty
Well to start off I was supposed to get a free night from my rewards program, and that went through okay but the hotel said they could not accept that so they made me pay cash, my reward did go through so they actually got paid twice and they refused to refund luckily my rewards program was nice enough to refund me even though it wasn't their responsibility. Secondly the hotel was fairly comfortable but the help started at 8:00 just slamming doors dragging desks or chairs around everywhere it was very loud right at 8:00 a.m. almost seem like it was on purpose it was so loud. We had a lovely view of the green nasty looking pool that had drywall falling off in it. We had a shared balcony the curtain was left open on our next door room I think I took some pictures I'll look and post them if I find them but it was absolutely disgusting, don't know why it had not been cleaned the day before I think they're running low on help like everybody else is. Anyway this is the first bad review I've ever left I really don't like leaving bad reviews cuz most of the time things are pretty good but between the no refund them getting paid twice, and the noise also the call to tell me that I had to pay in cash because something with their card system wasn't working called me right in the middle of my family's vacation so I lost 30 minutes of precious time with my kids there, and then have the nerve not to refund me after they had been paid wow I will not be staying in a motel 6 anywhere ever aga
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Jason, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6

8/10 不錯

Teresa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Motel 6
Hotel in remodeling phase. All in all nice,clean, and safe. Beds and pillows clean comfortable. Staff very helpful and friendly.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Teresa, Thanks for your review, we really appreciate the support. Lilith #Team6

2/10 很差

jeannie

伴侶同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
Very unkept grounds -dog poop and goose poop everywhere -this hotel has roaches seen in last day there-sliding glass door in dire need of replacement -no seating in patio -located at entrance to a very nice neighborhood -view of lake -such a sad existence for this motel 6
於 2022 年 3 月住了 3 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Jeannie, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith #Team6

6/10 一般

mark

家人同遊
讚好：職員與服務
不滿：設施服務
The man at the check in desk was very kind and welcoming. The people at the time of check out were ok. Parking was good - I felt safe with my car parked outside. The room wasn’t anything special. The bed was terribly uncomfortable, the bedding was cheap, you get 1 small bar of soap for the shower and 1 small bar of soap for your hands. The walls are very thin, luckily our neighbors were quiet though. It seemed like a safe area. I think it’s overpriced for what you get. It’s an ok place to sleep for a quick night, but I wouldn’t stay here for more than that.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Mark, Thank you for recognizing the great service provided by our staff. Your experience is important to we hope for the opportunity to improve your experience on your future bookings. Lilith #Team6

2/10 很差

lisa

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Do NOT stay here.
The only good thing about this place was the man who checked me in. He was delightful and very helpful. I checked in late and he helped me find a place to eat. To start off...the stairs are so steep you feel like you are going to fall. I had to get my luggage up the stairs and it was not easy. Coming down the next day was almost impossible because of how steep and unsafe they are that another guest saw me struggling and helped. The interior is nasty. The AC unit had what looked like ketchup or blood who knows STUCK on the unit. It was NOT rust. It was puffy and gross. The curtains in front of the window were half on and half off. I put the desk in front of the sliding glass window bc i did not feel safe. The front door did not shut the entire way. I could see outside even though it was locked. I put my luggage and another table up against the door because again i did not feel safe. The bathroom was decent i guess. I only used the toilet. I did NOT use the shower. The bed linens looked so filthy. I do not know if they were stained or what but i wen to my car and used my sleeping bag on top of the bed. The bed was extremely uncomfortable and i barely got any sleep. Please spend a little more and stay somewhere else. Do NOT come here.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Lisa, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 欠佳

amy (fort worth)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Not much to recommend this one, sadly. We asked for downstairs room but were put upstairs. No elevator so my disabled husband had to climb stairs multiple times. Bathroom and windows were dirty. Had to hike two buildings away to find ice. Beds were really hard.
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Amy, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Lilith #Team6

10/10 優異

Rachelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 3 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Rachelle, Thank you for the excellent rating! Lilith #Team6

10/10 優異

Travis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Travis, Thank you for the perfect rating! Lilith #Team6

2/10 很差

Julia

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Julia, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

8/10 不錯

Lori

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Lori, Thank you for positively rating your stay! Lilith #Team6

2/10 很差

Regina

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Regina, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Lilith #Team6

8/10 不錯

Carolina

於 2022 年 3 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Carolina, Thanks for your review, we really appreciate the support. Lilith #Team6

10/10 優異

Keyonis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 2 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Keyonis, Thank you for the perfect rating! Lilith #Team6

4/10 欠佳

Melinda

不滿：客房舒適度
Check in was fine. The bed was hard and very uncomfortable. Soon realized that there was no shampoo so i had to go to the front desk to get some packets. There wasn't a hair dryer either. The shower itself wasn't fun either. The water would not stay hot, cold or warm. It would randomly go to another temp. We stayed Friday to Sunday. We used our towels Saturday morning and assumed we would have clean ones that night. We returned to the room and realized that we didn't have clean ones. I went to the front desk and was told that they didnt have housekeeping Saturday and had no clean towels. We went back to town and came back and my husband went to the front desk. He was a little more annoying than me and the clerk went to the laundry room and got some. He told us that several people were upset that they didn't have towels. He just didn't want to do his job. I know I won't be back to a Motel 6.
於 2022 年 2 月住了 2 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Melinda, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 欠佳

真實旅客

不滿：住宿狀況和客房舒適度
Paid for king bed, got 2 double ( full size ) beds
於 2022 年 2 月住了 2 晚
Brand Experience Team 於 2022年5月12日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 優異

Bill

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Brand Experience Team 於 2022年5月12日的回應
Hi Bill, Thank you for the excellent rating! Lilith #Team6

6/10 一般

Jon

讚好：職員與服務
不滿：整潔度和住宿狀況
The staff was so kind and helpful. The rooms need updating and lots of things to be fixed. Our room had holes in the wall and curtain. We had mattresses and box springs outside of our balcony. The room was non smoking but the smell of smoke was terrible. We had no trash can in our room or bathroom. We feel that the motel needs lots of updates and rooms need to be fixed. Again the staff was very pleasant and the room was clean when we arrived this is only about the property itself. We loved the pricing of the rooms but did consider canceling the next night and paying a little bit extra because the room was just not satisfactory because of the things that needed to fixed or replaced.
於 2022 年 2 月住了 2 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Jon, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 不錯

melissa

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Can’t wait to come back
Great location with a gorgeous view. Staff was so kind. bed was acceptable.
於 2022 年 2 月住了 2 晚

6/10 一般

真實旅客

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Was good for the price and a 1 night stay. If I were on a budget, I would stay there again.
於 2021 年 7 月住了 1 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 一般

真實旅客

家人同遊, 親子同遊
讚好：職員與服務
The room had a smoke smell to it. But overall was ok front desk was helpful.
於 2021 年 7 月住了 3 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 很差

真實旅客

家人同遊
I went to hotel to confirm my reservation. She told me my name was not listed so I made a reservation at a different hotel. They charged my card for two rooms. I called them and she said I didn’t show up so I do not get a refund.
於 2021 年 7 月住了 1 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Traveler, Thank you for providing your feedback. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Maz K. #Team6

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
Weekend getaway
The only complaint is that the bed was very uncomfortable.
於 2021 年 6 月住了 2 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Traveler, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

8/10 不錯

Lindsey

讚好：整潔度和職員與服務
不滿：客房舒適度
於 2021 年 6 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
The room was large and spaces.
於 2021 年 6 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Room was clean and the staff was very courteous
於 2021 年 6 月住了 1 晚
Brand Experience Team 於 2022年3月16日的回應
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 不錯

Julianne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I was worried based on the other reviews saying it’s loud and dirty and unsafe. This was by far the best motel 6 I’ve ever seen. Normally they look run down. This one didn’t. We stayed 3 nights and never heard a single person. It was clean and in a good location. I would stay here again!
於 2021 年 6 月住了 2 晚