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太陽灣度假村酒店的評價

3.5 out of 5
太陽灣度假村酒店
4810 Central Avenue, Hot Springs, AR

評價

7.8

不錯

10 分評分，優異；136 則評價中有 60 則" "
8 分評分，不錯；136 則評價中有 33 則" "
6 分評分，一般；136 則評價中有 21 則" "
4 分評分，欠佳；136 則評價中有 11 則" "
2 分評分，很差；136 則評價中有 11 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

6.8/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

john

家人同遊
讚好：整潔度
不滿：職員與服務
No daily maid service. NOT handicap friendly. No warning on the website of all the stairs or to request a ground level room.
於 2024 年 4 月住了 3 晚

6/10 一般

Mathias

家人同遊
讚好：整潔度
不滿：住宿狀況
Good view, spacious room, but: needs a complete remodel, no restaurant, no shower gel, hair dryer, shampoo, body lotion. The restaurant next door was closed the night we stayed. Could hear the neighbor room air conditioning or bathroom fan all night. Despite blinds installed it was quite bright in the room, so better bring a sleeping mask in case you're sensitive to that
於 2024 年 4 月住了 1 晚

6/10 一般

alecia

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The room had food in the floor. The front bed room had no A/C and it was warm. There was no refrigerator, microwave, no blow dryer or shampoo/conditioner, no coffee pot, no ice bucket, no telephone. Very minimal necessities in our room for the price. Disappointed.

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They are currently doing some renovations so it was not quite as neat as it could be if they were not having the renovation causing messes
於 2024 年 3 月住了 1 晚

10/10 優異

Leroy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Kristi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Derek

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Shelley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Tina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Brad

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Was somewhat private friendly staff relaxed stay
於 2023 年 10 月住了 1 晚

6/10 一般

dowd

於 2023 年 10 月住了 1 晚

4/10 欠佳

Josline

家人同遊
不滿：整潔度和設施服務
I liked the price unitl I saw the rooms. Mine smelled like heavy smoke the air in the rooms was thick and had an odor. The bathroom floor was dirty. No fridge or microwave. No soap or lotion or any things like that in the room.
於 2023 年 9 月住了 1 晚

8/10 不錯

Richard

於 2023 年 9 月住了 2 晚

8/10 不錯

Jasmine

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
Pricey, comfortable but outdated
Dont expect an early check in, we checked in after 4 and at 10 am sharp they call your phone and rush u out like dogs. I wont stay here again for 230 a night, i refuse to be treated that way. I've done front desk for several years and they couldve considered my request. Theres other resorts around. And it needs updating badly.
於 2023 年 9 月住了 1 晚

10/10 優異

Tammy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Kimberly

讚好：整潔度、職員與服務和住宿狀況
Great service
於 2023 年 6 月住了 2 晚

4/10 欠佳

Tara

伴侶同遊
讚好：職員與服務
不滿：整潔度
First, the room that I originally selected was not the room that I recieved and I did not know or realize it until I checked in. Secondly, the room it self was filty! The door had some type of red spill on it that the housekeeper obviously looked over. Not sure if it was blood, ketchup juice or what. The dresser drawers had things in them from the previous vistor. One of the blankets that was made up on the bed had, the red, stuff that over door all over it also on the door. I paid entirely too much for the dirty that I received! The only reason I did not complain is because my husband feared retaliation, however I do have pictures and a video!!!
於 2023 年 6 月住了 2 晚

2/10 很差

Glenford

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和客房舒適度
Didn’t get what paid for
We booked a room with a king and queen bed, but were told upon arrival that they did not have our reservation. They put us in a room with a lumpy Murphy bed and pull out sofa sleeper. The room was small with little room to move around once bed was down, there was hair all over the wall/shower, and blood on the towels.
於 2023 年 6 月住了 1 晚

10/10 優異

Joyce

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great Lake views. Very relaxed atmosphere. Wish we could have stayed longer.
於 2023 年 6 月住了 1 晚

10/10 優異

Jon

於 2023 年 4 月住了 1 晚

8/10 不錯

Misty

讚好：整潔度和職員與服務
Couple
Beware the pictures of rooms are misleading. I thought that we would have a kitchenette but we didn't even have a fridge or microwave. The service was wonderful though 🙂 The restaurant and bar were perfect. The veiw is amazing!! No shampoo, soap or anything like that so remember to bring your own. We had two rooms with two beds but would have been nice to have the essentials. We did get the cheapest room so just take that into consideration when looking at the pics. Otherwise it was an amazing stay! Definitely recommend sitting on the deck for dinner and drinks!! Wonderful employees!!
於 2023 年 4 月住了 1 晚

10/10 優異

sharra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 優異

Keith

The friendliness of the people.
於 2023 年 3 月住了 2 晚

6/10 一般

Stephanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mid leading pictures of room available.
My stay was good except for the fact that the pictures that where shown to me of the room had a kitchen in it which was the main reason for getting the room , but when I arrived I was told that the room that I was getting didn’t have those things , no fridge , microwave nor coffee pot . Clerk said that they were a resort not a Hotel . So the pics were misleading .
於 2023 年 4 月住了 1 晚

8/10 不錯

Ken

於 2023 年 3 月住了 1 晚

10/10 優異

Heather

於 2023 年 3 月住了 2 晚

8/10 不錯

Willie

於 2023 年 3 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Good stay
於 2023 年 3 月住了 2 晚

10/10 優異

Shumbaya

讚好：整潔度、職員與服務和住宿狀況
The lake
於 2023 年 3 月住了 2 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room was really nice. Plus they haf a firewood rack so i didn't have to buy wood.
於 2023 年 3 月住了 1 晚

8/10 不錯

Kerry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
No frills
Just an FYI. The rooms did not supply anything . No shampoo-Soap-drinking cups-Ice Bucket- this is a time share that rents a section. If not a member you get a room with small TV and air conditioning. You do get towels. Lesson learned.
於 2023 年 3 月住了 2 晚

6/10 一般

Milton

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

2/10 很差

Bill

家人同遊
不滿：整潔度、設施服務和住宿狀況
This hotel is stuck in the 80s.The picture of our bed was great and when we got there it was a Pulldown Bed in a closet.Will not be back.
於 2023 年 2 月住了 1 晚

10/10 優異

Nealita

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and helpful and the resorts were spacious clean and comfy. I highly recommend travelers to stay at SunBay!
於 2023 年 2 月住了 2 晚
management 於 2023年2月28日的回應
so glad you enjoyed your stay, hope you will come again

4/10 欠佳

Roy

伴侶同遊, 寵物同遊
不滿：整潔度和住宿狀況
I liked that there was a bar and grill on the property but other then that it was horrible, I did not like the Murphy bed because I could not watch tv, the heater hummed loudly all night, the neighbors kept trying to get in, the sliding door didn’t shut, the bed was dirty and the property is really out dated
於 2023 年 2 月住了 2 晚
management 於 2023年2月28日的回應
So sorry you were unhappy with your stay, but your money was refunded

8/10 不錯

Neal

於 2023 年 2 月住了 2 晚

2/10 很差

Christopher

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was on the lake
於 2023 年 2 月住了 1 晚

10/10 優異

Dion

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Management 於 2023年2月28日的回應
Thank you please come see us again

8/10 不錯

Jeff

於 2022 年 12 月住了 1 晚

10/10 優異

Concepcion

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

10/10 優異

Ramon

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a pleasant surprise actually nice quiet place with a view of the Bay there
於 2022 年 10 月住了 1 晚

10/10 優異

Shane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

2/10 很差

Melinda

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Needs improvements.
I would not recommend this place at all. So out dated. Elevators barely worked. Hallways were very hot the cleanliness of the place was bad. Customer service was not very good.
於 2022 年 8 月住了 2 晚

10/10 優異

Felicia

家人同遊
讚好：職員與服務、設施服務和住宿狀況
It was clean and in a convenient area.
於 2022 年 6 月住了 1 晚

10/10 優異

Kyle

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was fantastic other than our room didnt have a fridge or microwave. Other than that i can say i was very pleased
於 2022 年 6 月住了 2 晚

8/10 不錯

Hunter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall b+ pretty good value
The check out time of 10am was very inconvenient. It was just a one night stay sadly but even still with checking in at 3 and out by 9:50 I feel like I was rushed out. Place was clean, front desk and everyone I encountered very nice and helpful.
於 2022 年 6 月住了 1 晚

8/10 不錯

Erica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice stay
於 2022 年 5 月住了 3 晚

10/10 優異

Colby

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚