Very dirty. Roaches in AC unit. Very understaffed. They had no towels the entire weekend, said housekeeping couldn’t keep up. Limited parking because a lot was blocked off. No luggage carts. Overall terrible.
Misti
於 2024 年 6 月住了 2 晚
8/10 不錯
Dulce
家人同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stayed at this location especially the pool, elevator wasn’t working well but overall it was great
Dulce
於 2024 年 5 月住了 1 晚
10/10 優異
Jose
伴侶同遊, 商務旅客
2024年5月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
Jose
於 2024 年 5 月住了 1 晚
2/10 很差
Betsy
家人同遊
2024年5月21日
不滿:職員與服務和住宿狀況
I don’t ever stay at this hotel. The customer service was horrible. I was given a room where the air conditioner was out. After complaining a few times, they finally checked it out and I was given another room. The 2nd room’s key card function didn’t work. I had no choice but to stay here as Houston experienced a natural disaster and I didn’t have electricity at home.
Betsy
於 2024 年 5 月住了 1 晚
10/10 優異
James (Cleveland)
2024年4月28日
讚好:整潔度、職員與服務和住宿狀況
James
於 2024 年 4 月住了 1 晚
10/10 優異
Antoinetta
2024年3月13日
讚好:整潔度、職員與服務和住宿狀況
Antoinetta
於 2024 年 3 月住了 1 晚
10/10 優異
Darien
2024年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This hotel was excellent. I have no complaints. Everything was super clean, and everyone was very accommodating.
Darien
於 2024 年 2 月住了 1 晚
2/10 很差
Channel
伴侶同遊
2024年2月12日
讚好:職員與服務
不滿:整潔度
Well the staff was wonderful. Unfortunately the my had a disgruntled guess and the police were called. I do believe our hotel
bed had bed bugs. I woke up this morning very itchy. I wasn't even supposed to stay in this hotel originally so I am pissed off that I am going through this. Expedia will
be hearing from me in the morning.