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環城 8 號公路韋斯特徹斯附近凱富全套房酒店的評價

2.5 out of 5
環城 8 號公路韋斯特徹斯附近凱富全套房酒店
7707 West Sam Houston Pkwy S, Houston, TX

評價

7.8

不錯

10 分評分，優異；1000 則評價中有 483 則" "
8 分評分，不錯；1000 則評價中有 213 則" "
6 分評分，一般；1000 則評價中有 97 則" "
4 分評分，欠佳；1000 則評價中有 64 則" "
2 分評分，很差；1000 則評價中有 143 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Baicheng

於 2024 年 2 月住了 1 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! Thank you, Sunny- front desk, guest services.

8/10 不錯

Baicheng

於 2024 年 1 月住了 1 晚

6/10 一般

Mengge

親子同遊
不滿：設施服務和住宿狀況
The hotel is very close to Chinatown in Houston. It is convenient to eat all kinds of food. However, the hygiene of the hotel is not very good. Moreover, the small refrigerator in the room makes noise from time to time throughout the night, like someone is knocking on the wall. The water flow on the bathroom sink is too small. , the water temperature is also unstable. Before we checked out, the cleaning staff knocked on the door and asked, which made me feel like they were urging me to leave quickly. The overall feeling is not very good.
於 2023 年 12 月住了 1 晚

2/10 很差

JINFENG

於 2023 年 9 月住了 2 晚
Managment 於 2023年10月3日的回應
Greetings, Our team is truly saddened by the stay you have received. I apologize on my behalf for any inconvenience that you may have had during your stay. The feedback from our guests is very important and we hope we can provide you with a better stay in service if you give us another chance. Thank you for understanding

10/10 優異

Hongqi

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 6 月住了 1 晚
Managment 於 2023年7月1日的回應
Hello Hongqi, Our team is beyond excited to see we have met your expectations. We love having you as our guests! The team hopes to see you soon! Thank You!

10/10 優異

Zi Long

商務旅客
讚好：整潔度、設施服務和住宿狀況
Overall it's okay, I hope the next time I go there will be a better experience
於 2022 年 8 月住了 1 晚
KOFI.AGM 於 2022年9月5日的回應
Thank you for rating our property with a perfect score. We are grateful to have provided you with a great visit and hope to welcome you again for an even better experience.

8/10 不錯

Adams

於 2022 年 4 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推荐
对于小家庭来说是个很不错的选择，地理位置好，环境优越，工作人员都很亲切，值得推荐。
於 2021 年 12 月住了 1 晚
Alex - Office Manager 於 2021年12月27日的回應
我们很高兴您与家人度过了愉快的时光。 我们知道休斯顿的酒店有很多选择，我们很荣幸有机会在我们的康福特套房为您服务。 每当您回到城里参观时，我们将很高兴再次接待您。 安全出行，节日快乐！

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
遇到会说中文的前台接待很开心
亲切的中文服务让我们有“家”的感觉，尤其是可以提供热水饮用，让我们觉得很贴心。我们很满意这里的住宿条件，下次还会来。
於 2021 年 12 月住了 1 晚
Alex - Office Manager 於 2021年12月24日的回應
我们感谢您抽出时间与我们分享您的经验。我们的员工致力于提供愉快的住宿，努力成为您在该地区时的首选酒店。我们期待您的回程。

10/10 優異

真實旅客

於 2021 年 7 月住了 1 晚
David Villegas 於 2021年7月26日的回應
Wow! Thank you for the perfect rating! We hope to welcome you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

4/10 欠佳

真實旅客

於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚

6/10 一般

biao

酒店内部设施比较陈旧，客房内沙发床铺等等家具较旧，位置处于唐人街附近较适合中国人就餐和购买一些中国食品
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚

6/10 一般

真實旅客

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 1 晚

8/10 不錯

Marcos

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

6/10 一般

syednazim

Bad management i complain aboud load speaker from my nigbor the lady in front desk dont help when ask her in morning she said the is no person in your nighbor its mean she is lazy and dont care about risidint
於 2024 年 4 月住了 2 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 優異

Graciela (Lufkin)

讚好：整潔度、職員與服務和住宿狀況
Staff was wonderful
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 很差

Zakaria

不滿：整潔度、職員與服務、設施服務和住宿狀況
They cut off water no call was made i need refund When water came back was brownish unsafe for showering I room was not cleaned i had to put request to do a day in advance . Guy at reception super rude he refused to take me in because reservation had Joseph and not youssef but same last name . They charged me 25 dollars for checking it bit over 11AM .. bedsheet had blood stain n matress has bug stain on right hand side .
於 2024 年 4 月住了 4 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 不錯

Nguyen-Steven

親子同遊
讚好：整潔度、職員與服務和住宿狀況
This place was decent. Not 5 star nice but hey it was cheap enough. Would definitely stay here again although the breakfast leaves a lot to be desired.
於 2024 年 4 月住了 3 晚
Sunny 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 很差

Jose

家人同遊
不滿：整潔度、設施服務和住宿狀況
Old furniture, dirty, roaches
於 2024 年 3 月住了 3 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Alma

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible customer service. We were harassed about the amount of people in the room because we had 1 person visiting and said they were reviewing the camera and we had 6 people when it’s was 4 and 1 guest that left before 10pm. The room was disgusting. The pull out couch had blood stains and ripped everywhere and smelled horrible. Has no sheets on it and they provided no extra sheets. The room has a horrible mildew smell. The whole hotel starting from the parking lot was so dirty and gross.
於 2024 年 3 月住了 4 晚
FOM 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

CHRISTOPHER

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 優異

Cesar

讚好：整潔度和職員與服務
於 2024 年 3 月住了 3 晚
Sunny 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

4/10 欠佳

Pachee (Corpus Christi)

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 優異

Katherine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the staff service
於 2024 年 3 月住了 4 晚
Sunny 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 很差

Shalaman

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Worse stay ever bugs & other people hair was on the bed room was dusty & musty carpet stinked
於 2024 年 3 月住了 3 晚
sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Sheronda

於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Sabastian

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
They overcharged you for room & keep your deposit after you tell them about an stain that was in the room before you checked in & basically it’s not worth it
於 2024 年 2 月住了 1 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 優異

Guangyong

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! Thank you, Sunny- front desk, guest services.

6/10 一般

Anniellyn

家人同遊
It's not bad.
於 2024 年 2 月住了 2 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Nina

於 2024 年 3 月住了 1 晚
Sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

10/10 優異

Katherine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked because it's affordable
於 2024 年 3 月住了 2 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

10/10 優異

Charlise

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful and respectful.
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
Hello, Thank you for taking the time to fill out a wonderful review. Our team is happy to see we have met your expectations. We hope to see you soon! SUNNY, front desk, guest services

2/10 很差

Nylah

不滿：整潔度、職員與服務和住宿狀況
It was very horrible staff was rude!! House keeper never came to bring us towels they did want to give us another room or fix the problem with the bathroom, shower was broken so it flooded the bathroom. Do not go here!! I’m definitely calling corporate
於 2024 年 3 月住了 2 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

8/10 不錯

Natalie D

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
They cheap out on everything - no lids for the coffee cups so you don’t take a coffee to go. Not allowed to bring breakfast to your room. Couldn’t even get another coffee pod for in room machine.
於 2024 年 3 月住了 4 晚
sunny 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 欠佳

Gregory

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel was old and rundown, the service was poor, and the location was inconvenient and depressing.
於 2024 年 3 月住了 4 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

tom

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Absolutely disgusting hotel.
於 2024 年 3 月住了 4 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 欠佳

hung

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Eric

不滿：整潔度、職員與服務和住宿狀況
Terrible service
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Sean

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
My wife booked the place with my account for her and my daughter for a stay during a friend's wedding. When she is trying to check in after the wedding around 12:30am, she was told that because I was not there, she will not be able to check in even through the room is fully paid and she has the credit card that the room is booked under. I was on the phone with the Indian guy at the front desk and ask him what we need to do for my wife to check in, we were told that he will not do anything. I plead to him for reason, because it's late and how moral is it to turn my wife and young daughter away when we have paid for the room and planed to stay there. The whole time he just smirked and said he will not do anything. Later on, when on the phone with Expedia, I was told we only have to call Expedia and change the name on the reservation, 2 min job. The guy fully knows this and refuse to tell us. By this time, my wife has already left and had to find a new place to stay 1:30am in the morning with my daughter in tow. Shame on them if this is how they treat their guest, with the room already paid for. Instead of telling us how to solve the problem, he threaten to call the cop on my wife and daughter if they don't leave the property. Remember, this is with the room fully paid for and booked. Terrible place how they treated us, they put my wife and daughter in danger and robbed us our money. Let's hope karma comes around and they get what they deserve.
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Cody

親子同遊
不滿：整潔度、職員與服務和住宿狀況
Unsanitary. Couch was disgusting wouldn’t even sit on it. Bad part of town. Would never stay here again.
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

2/10 很差

Brenda

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Television NOT working. AC fan very noisy, NO hair dryer, NO trash bin, NO desk chair, No phone. Thank goodness! There's a bed.
於 2024 年 3 月住了 1 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.

4/10 欠佳

Budi (Abbeville)

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Need maintenance and better staff
於 2024 年 2 月住了 1 晚

10/10 優異

Jared

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Lerica

讚好：職員與服務
於 2024 年 2 月住了 1 晚

10/10 優異

Jenny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

4/10 欠佳

Huynh Vi Tran

商務旅客
讚好：職員與服務
You promise to refund my deposit within 3-5 days. I still haven't seen it
於 2024 年 1 月住了 2 晚
SUNNY 於 2024年5月1日的回應
We are sorry to hear about your stay at our location, as we prioritize each of our guests needs and hope to meet expectations. We hope to get another opportunity to have you visit us again and create a better experience for you and your family.