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謝南多亞溫德姆戴斯酒店的評價

2 out of 5
謝南多亞溫德姆戴斯酒店
29007 I-45 N, Shenandoah, TX

評價

7.0

不錯

10 分評分，優異；1001 則評價中有 251 則" "
8 分評分，不錯；1001 則評價中有 327 則" "
6 分評分，一般；1001 則評價中有 181 則" "
4 分評分，欠佳；1001 則評價中有 117 則" "
2 分評分，很差；1001 則評價中有 125 則" "

7.0/10 

整潔度

7.8/10 

職員與服務

5.6/10 

設施服務

6.6/10 

住宿狀況

5.8/10 

環保程度

評價

2/10 很差

Howard

不滿：整潔度、職員與服務和住宿狀況
Cockroaches in our bedroom which reported and took photos and sent to the manager. He was totally disinterested.I would not recommend this place to anybody. Regardless of the reasonable price.
於 2024 年 4 月住了 5 晚

10/10 優異

Kierre’

家人同遊
讚好：整潔度和職員與服務
Very nice place to stay
於 2024 年 4 月住了 2 晚

4/10 欠佳

Kenneth James

讚好：職員與服務
不滿：整潔度和住宿狀況
Staff was nice and attentive. Room was pretty dirty, smelled or covered up cigarette smoke. Almost no insulation between rooms. I could.hear snoring, talking, other things, like it was happening in my own room.
於 2024 年 3 月住了 8 晚
Destiny Owens 於 2024年3月25日的回應
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

10/10 優異

Janet

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2024 年 3 月住了 4 晚
Destiny Owens 於 2024年3月25日的回應
We loved having you here and we hope to see you again.

2/10 很差

Eric

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Destiny Owens 於 2024年3月11日的回應
I apologize for your recent experience at the Days Inn-Shenandoah, TX as we failed to meet your expectations, I have shared your experience with my leadership team, and we will review our options to prevent this experience from occurring in the future.

8/10 不錯

Joshua

商務旅客
讚好：職員與服務和住宿狀況
Hotel is decent the area however isn’t the best. Lost of transients. Building and the parking lot have cracks and partial new paint in some areas not in others. Breakfast wasn’t terrible and the lobby is well kept. Staff were nice and polite
於 2024 年 2 月住了 2 晚
Destiny Owens 於 2024年3月11日的回應
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We look forward to welcoming you back in the future.

10/10 優異

felipe

於 2024 年 2 月住了 1 晚
Destiny Owens 於 2024年3月25日的回應
We loved having you here and we hope to see you again.

10/10 優異

Iad

讚好：整潔度、職員與服務和設施服務
Nice staff, dated property and rooms but clean
於 2024 年 2 月住了 3 晚
Destiny Owens 於 2024年2月12日的回應
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon!

10/10 優異

Carlos

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Destiny O 於 2024年1月31日的回應
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham ShenandoahHere at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

Robert

Would not stay there again
於 2024 年 1 月住了 1 晚
Destiny O 於 2024年1月31日的回應
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Shenandoah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Destiny O 於 2024年1月31日的回應
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham ShenandoahHere at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

James

家人同遊
讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Destiny Owens 於 2024年1月22日的回應
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

10/10 優異

Jeanette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My only complaint is the quality of the mattresses in hotels; they are lumpy and I wake up with a back ache.
於 2023 年 12 月住了 3 晚
Destiny Owens 於 2024年1月4日的回應
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

4/10 欠佳

Todd

多人同遊
不滿：整潔度和住宿狀況
Would choose a different Hotel
Hotel seems to be a transitional place. Carpet was filthy and there were cockroaches. Linens and towels appeared clean.
於 2023 年 12 月住了 1 晚
Destiny Owens 於 2024年1月22日的回應
I apologize for your recent experience at the Days Inn as we failed to meet your standards, I have shared your experience with my team and we will review our options to prevent this experience from occurring in the future.

4/10 欠佳

Michelle

讚好：職員與服務
不滿：整潔度和住宿狀況
Staff was professional. Room looked decent upon entering however, a closer look revealed filth in several areas for instance back of the door locked like someone pissed on it. Carpet was horribly filthy. Bathtub had spots. I was so tired i.forced myself to take a nap but i left the room about 8 pm and never returned. I sleep on a relatives couch instead. I am still waiting on the refund from expedia
Destiny Owens 於 2024年3月11日的回應
I apologize for your recent experience at the Days Inn-Shenandoah, TX as we failed to meet your expectations, I have shared your experience with my leadership team, and we will review our options to prevent this experience from occurring in the future.

4/10 欠佳

William

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Area is safe. Property is old and run down. Had to move rooms twice.
於 2023 年 12 月住了 3 晚
Destiny Owens 於 2024年1月4日的回應
I apologize for your recent experience at my hotel as we failed to meet your standards, I have shared your experience with my executive leadership team and we will review our options to prevent this experience from occurring in the future.

2/10 很差

Renée

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do not go! Roaches bugs terrible customer service
Terrible do not stay here! They charge 87-90 dollars…. It should be an old motel 6 that charges 53.99 bugs in bathtub roaches crawling on ceilings! Mold EVERYWHERE
於 2023 年 12 月住了 1 晚
Destiny Owens 於 2024年1月4日的回應
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

10/10 優異

MARTIN

於 2023 年 11 月住了 6 晚
Destiny Owens 於 2024年1月4日的回應
We loved having you here and we hope to see you again.

6/10 一般

Miriam

家人同遊, 多人同遊
不滿：職員與服務和住宿狀況
Está bien en general en cuanto a la habitación, solo que ninguno día hicieron limpieza del cuarto. Fueron 5 días lo que me hospede y ningún día fueron, ni a poner papel de baño. El desayuno es un fraude. Solo hay yogurth, café y jugo
於 2023 年 11 月住了 4 晚
Destiny Owens 於 2024年1月4日的回應
I apologize for your recent experience at my hotel as we failed to meet your standards, I have shared your experience with my team and we will review our options to prevent this experience from occurring in the future

8/10 不錯

Lieselotte (Nacogdoches)

伴侶同遊
Was good for the price
於 2023 年 11 月住了 1 晚
Destiny Owens 於 2024年1月22日的回應
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back in the near future!

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Avoid this place at all costs
This was the creepiest and filthiest place I’ve ever stayed at. Maybe you’ll say “ well you get what you pay for” but I’ve stayed at other hotels in this price point and it want this gross. There was stains on the phone. Stains on the towels hanging in the bathroom. Stains on the carpet. My room smelled like cat urine. And then there was this guy that stood outside in the hallway for at least 4 hours. He had seen me see him so I was scared to report him until I had left since I was traveling alone. I slept with a bench pushed up against the door because honestly it felt super sketchy.
於 2023 年 11 月住了 1 晚
Destiny Owens 於 2024年1月4日的回應
I apologize for your recent experience at my hotel as we failed to meet your standards, I have shared your experience with my executive leadership team and we will review our options to prevent this experience from occurring in the future.

8/10 不錯

Morris

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Destiny Owens 於 2024年1月4日的回應
We loved having you here and we hope to see you again.

8/10 不錯

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy
於 2023 年 11 月住了 1 晚
Destiny Owens 於 2024年1月4日的回應
We loved having you here and we hope to see you again.

4/10 欠佳

Casey

商務旅客
不滿：整潔度、設施服務和住宿狀況
There were young adults loitering around the property after 3am and a couple of guys sleeping in a pickup truck. A lot of rampant pot smell around the grounds the night I stayed. The property is run down and in need of refreshing. Dirty walls in the bathroom, Dingy lighting, parking lot is full of potholes. The list goes on. I was surprised to find a place this run down in the Woodlands area. Please put money and personnel into this place. It’s in a good area. Also invest in a security presence. Beds were clean though and toilet also.

8/10 不錯

Chris

伴侶同遊
讚好：設施服務
Could have used some minor upkeep attention, but nothing majorly wrong. Definitely suited our needs for two nights.
於 2023 年 11 月住了 2 晚

4/10 欠佳

FERNANDO

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This property is expensive at any price. One thing is not to have amenities, another is to stay in a pigsty.
於 2023 年 10 月住了 3 晚

10/10 優異

Elmer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 1 晚

6/10 一般

Fadi

讚好：職員與服務
不滿：整潔度和住宿狀況
The location is very nice It used to be cleaner, This time a lot of cockroaches were found in the room. Staff are friendly
於 2023 年 10 月住了 2 晚

10/10 優異

francisco

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 7 晚

2/10 很差

Joseph M

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Roaches
Roaches
於 2023 年 10 月住了 2 晚

10/10 優異

MARIA

親子同遊
讚好：職員與服務
Affordable close to restaurants
於 2023 年 10 月住了 2 晚

8/10 不錯

Lorri

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 10 月住了 4 晚

4/10 欠佳

Laura

不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty Dirty Dirty Roaches Do not stay here
於 2023 年 10 月住了 1 晚

4/10 欠佳

Justin

不滿：整潔度和客房舒適度
於 2023 年 10 月住了 1 晚

4/10 欠佳

Marissa

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t bother here
Filthy, smelly? And probably dangerous. Awful conditions. Front desk service could of been welcoming. Overall bad stay.
於 2023 年 10 月住了 1 晚

10/10 優異

Emerald

伴侶同遊
讚好：設施服務
i really liked how safe it felts to sleep there. I did not like the dirtiness of the restroom but everything else was clean. unfortunately, we could hear the people next door but other than that it was pretty a ok!
於 2023 年 10 月住了 1 晚

10/10 優異

Taron

於 2023 年 10 月住了 2 晚

6/10 一般

Tyler

商務旅客
讚好：職員與服務和客房舒適度
不滿：住宿狀況
It was okay
The common issue of shower curtain poorly fitted and funky water stream in shower leaves water on the floor. The bed was decent, some minor stains on carpet and blanket. The breakfast offered severally limited. The price was excellent and staff was friendly.
於 2023 年 10 月住了 2 晚

8/10 不錯

jung a

讚好：職員與服務
No hay sistema de check in temprano nipuede encargar maletas. Llegamos temprano como a las 10 am y pensaba dejar la pequeña maleta de mano para dar una vuelta alrededor. Pero no pudimos hacer early check in ni podia encargar la maleta. Me gustaria que considere de este asunto.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Carlos

多人同遊
不滿：整潔度、設施服務和住宿狀況
Messy and old
於 2023 年 9 月住了 5 晚

4/10 欠佳

Jazmine

不滿：整潔度和住宿狀況
Very nive people when we check in and out but the rooms sheets bathroom and wall was not cleaned
於 2023 年 8 月住了 2 晚

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務和設施服務
Could be nicer but for the price can’t complain
於 2023 年 8 月住了 2 晚

2/10 很差

Jonathan

家人同遊
不滿：整潔度、設施服務和住宿狀況
Puke stains all over the carpet
於 2023 年 8 月住了 1 晚

4/10 欠佳

Pamela

多人同遊
不滿：整潔度、設施服務和住宿狀況
Room was ran down. The room was on second floor and the floor sloped. The ac never fully cooled down the room. There was a ceiling fan that didnt work. Inquired abought ceiling fan and they said there was a short. The bathtub was slipoery with no security bars. And the tub didnt seem secure. The grout around bathroom was not clean. Aksed about the pool and was told oh its been closed for months. The breakfast wasnt very impressive.
於 2023 年 8 月住了 1 晚

2/10 很差

Kraig

不滿：整潔度、職員與服務、設施服務和住宿狀況
Property, except the office was extremely dirty from the minute you walk into the room, the dirty, tub was damaged, cockroaches everywhere. Asked for another room, front desk person said they were all booked up even though thd parking lot was mostly empty all night. Horrible, Horrible place...DO NOT STAY THERE!!!!
於 2023 年 7 月住了 12 晚

4/10 欠佳

Michael

不滿：整潔度和住宿狀況
Room was infested with bugs
於 2023 年 8 月住了 2 晚

10/10 優異

Arnold

商務旅客
不滿：設施服務
THE ROOM STINKS, obviously mildew, take out the carpet put wooden floors
於 2023 年 8 月住了 3 晚

6/10 一般

Marcela

讚好：職員與服務
不滿：整潔度和住宿狀況
It’s cheap for a reason. Stains on the carpet, stains and cigarette burns on the bedding. The staff was nice though.
於 2023 年 7 月住了 2 晚

2/10 很差

MONTSERRAT P

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Muy mala opción
El hotel está en pésimo estado y las habitaciones muy descuidadas y sucias, no se porque tiene una calificación de 7.
於 2023 年 7 月住了 1 晚

2/10 很差

Kristie

家人同遊
不滿：整潔度和住宿狀況
The breakfast was a joke, the only thing available was coffee, muffins and oatmeal with no milk
於 2023 年 7 月住了 1 晚