When I got there around 10:pm no one was at the front desk, had to wait 5-10 minutes for some one to help me out, they came out of the back.
Elias
於 2025 年 6 月住了 1 晚
4/10 欠佳
Retrinda
2025 年 6 月 24 日
I am a loyal Hilton Honors member so I hate to have to write such a poor review but this hotel really dropped the ball. I changed rooms 4 times, twice on the 2nd floor and twice on the 4th floor because of the smell. The first room smelled like something died in the pipes. The next two had an old mildew smell and the forth room had a nasty brown stain on the top comforter and an old dirty stick from an ice cream bar beside the nightstand.
This is not the Hilton way but this is one hotel that I will never ever return too.
Let’s end on a positive, the staff at front desk were amazing every time I came downstairs. Some of the best service. Bravo to
Retrinda
於 2025 年 6 月住了 2 晚
10/10 優異
Amanda
親子同遊
2025 年 6 月 16 日
讚好:整潔度、設施服務和住宿狀況
This was perfect for our family of 5! Room was spacious and clean, and staff members were friendly.
Amanda
於 2025 年 6 月住了 2 晚
4/10 欠佳
charlincia
伴侶同遊
2025 年 6 月 6 日
讚好:整潔度
不滿:設施服務和住宿狀況
the stay was okay. the air conditioning stopped working mid stay & had to wait until the next day to get a/c! also, only had one washer & one dryer. the night front desk lady was always on the phone, barely greeted us. other than that the room was nice & the area as well. close to many food places & stores.
charlincia
於 2025 年 6 月住了 4 晚
10/10 優異
Carlos
2025 年 6 月 2 日
Carlos
於 2025 年 5 月住了 1 晚
10/10 優異
Mario
2025 年 5 月 31 日
讚好:整潔度、設施服務和住宿狀況
👍
Mario
於 2025 年 5 月住了 2 晚
10/10 優異
Mario
2025 年 5 月 29 日
Mario
於 2025 年 5 月住了 1 晚
10/10 優異
Toni
2025 年 5 月 29 日
讚好:整潔度、設施服務和住宿狀況
Nice pool, great staff, clean room, clean all around. Breakfast was limitied but good.
Wish for housekepping every day.
Toni
於 2025 年 5 月住了 5 晚
8/10 不錯
Allen (franklin)
2025 年 5 月 23 日
Dd
Allen
於 2025 年 5 月住了 1 晚
4/10 欠佳
Gisel
家人同遊
2025 年 5 月 11 日
不滿:設施服務和住宿狀況
I paid $250 for a room of 5 which only accommodated 4. The hotel has a smell and the fitness center needs serious renovation. I won’t stay here again.
Gisel
於 2025 年 3 月住了 1 晚
10/10 優異
Brisa
2025 年 4 月 19 日
Brisa
於 2025 年 3 月住了 1 晚
8/10 不錯
Darlene
2025 年 4 月 10 日
讚好:整潔度和住宿狀況
Darlene
於 2025 年 3 月住了 1 晚
10/10 優異
Julie
2025 年 4 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Julie
於 2025 年 4 月住了 2 晚
10/10 優異
Amanda
2025 年 4 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amanda
於 2025 年 4 月住了 1 晚
10/10 優異
Amber (Channelview)
親子同遊
2025 年 4 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and comfortable room
Amber
於 2025 年 3 月住了 2 晚
10/10 優異
真實旅客
家人同遊
2025 年 3 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Room was very spacious perfect for our family. The room was set at the perfect temperature when we arrived and they even had a welcome sign on the tv for me. Thought it was very special.
真實旅客
於 2025 年 3 月住了 1 晚
6/10 一般
alma
家人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務和客房舒適度
Inconvenient
Everything okay however we booked room for use of pool the pool was closed our whole stay disappointed no pool was available
alma
於 2025 年 3 月住了 4 晚
10/10 優異
Amber
親子同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was not what was advertised, no pool. However free breakfast and free laundry over compensated.
Amber
於 2025 年 3 月住了 5 晚
8/10 不錯
Reynaldo
親子同遊
2025 年 3 月 17 日
讚好:整潔度、職員與服務和設施服務
Over all great, bad thing was the fact that pool was closed.
Reynaldo
於 2025 年 3 月住了 2 晚
10/10 優異
janice
2025 年 3 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The smiling face at the front desk.
janice
於 2025 年 3 月住了 1 晚
10/10 優異
alfredo
家人同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very satisfied customer
alfredo
於 2025 年 3 月住了 1 晚
10/10 優異
janice
2025 年 2 月 22 日
讚好:整潔度、職員與服務和住宿狀況
The young lady at the reservation desk was very nice. She made me feel welcome. Beautiful smile. The room was more than i expected. Very spacios and quite. I only stayed one night as a stop over but i will definitely stay here again.
janice
於 2025 年 2 月住了 1 晚
10/10 優異
Celeste
親子同遊
2025 年 2 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff didn’t restock the breakfast station when needed