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休士頓-威羅布魯克商場希爾頓欣庭酒店的評價

3 out of 5
休士頓-威羅布魯克商場希爾頓欣庭酒店
7655 West FM 1960, Houston, TX

評價

9.0

卓越

10 分評分，優異；324 則評價中有 202 則" "
8 分評分，不錯；324 則評價中有 83 則" "
6 分評分，一般；324 則評價中有 20 則" "
4 分評分，欠佳；324 則評價中有 11 則" "
2 分評分，很差；324 則評價中有 8 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

9.0/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Powen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
價格合理的飯店
飯店離購物中心非常近附近環境方便服務人員態度親切值得推薦
於 2018 年 11 月住了 1 晚
Cara L. 於 2018年12月11日的回應
Thank you for the 4 star review. We appreciate you taking the time to tell us about your stay here at the Homewood Suites Willowbrook. We hope to see you again very soon. Sincerely,

8/10 不錯

Kevin

親子同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
I like that there was a shopping mall right next to the property..
於 2024 年 4 月住了 3 晚

10/10 優異

Roberto

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked the fact that it was clean and quiet. Also enjoyed the continental breakfast!
於 2024 年 2 月住了 1 晚

4/10 欠佳

Tiffany

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Took forever to get the shower hot. No water pressure, trash everywhere on outside of facility. Broken basketball goal. Staff was friendly, food was ok.
於 2024 年 3 月住了 2 晚

8/10 不錯

Jose

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Wish the pool was open, stayed at hotel 3 times now and has never been open.
於 2024 年 2 月住了 2 晚

10/10 優異

Valerie (San Francisco)

讚好：整潔度、職員與服務和住宿狀況
Quiet. Shopping mall and several restaurants in walking distance.
於 2024 年 2 月住了 3 晚

8/10 不錯

Jose

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good stay friendly staff,
於 2024 年 1 月住了 1 晚

10/10 優異

Jose

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Tiffany

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always a great stay there. The only complaint was the hot water wasn't working.
於 2024 年 1 月住了 1 晚

2/10 很差

Stacey

於 2024 年 1 月住了 1 晚

10/10 優異

Woran

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Stay
Everything Was Very Good & Clean Front Desk Was Very Friendly & Very Very Nice!!!! Will Back Back Very Soon
於 2023 年 12 月住了 2 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sons wedding trip
Had a great stay in this hotel!! Rooms were amazing, breakfast was delicious, & the beds were really comfy! By far one of our best reservations in a while.
於 2023 年 11 月住了 1 晚

8/10 不錯

ms

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was so nice, very helpful. The willowbrook mall was directly, across the street and there is also tons of restaurants! Within the area.
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The place is close to everything from restaurants to shopping. Quiet and safe .
於 2023 年 10 月住了 4 晚

10/10 優異

John

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place. Waffle machine was broken. Decaf coffee machine was broken. Otherwise nice price.
於 2023 年 10 月住了 2 晚

10/10 優異

Li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel
What a wonderful hotel! The suite is spacious and clean. Most importantly, the management is willing to go above and beyond to assist their customers. Will certainly stay next time.
於 2023 年 10 月住了 2 晚

2/10 很差

Casala

不滿：整潔度
Found trash in room behind curtains and tub was dirty.
於 2023 年 10 月住了 2 晚

10/10 優異

Pat

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Dean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean & comfy in Houston
The rooms were spacious and comfortable, and exceptionally clean. The staff was welcoming and friendly… and the facility was well maintained
於 2023 年 10 月住了 1 晚

10/10 優異

Nina

於 2023 年 9 月住了 1 晚

8/10 不錯

Mike (Levittown New)

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 9 月住了 2 晚

8/10 不錯

santos

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice rooms
於 2023 年 9 月住了 1 晚

4/10 欠佳

Joel

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
joel
musty smell in room. we cleaned hard surfaces and spray to freshen,, discovered water leak. carpet saturated, wet luggage. had to change room in the middle of the night. wet carpet was the cause of musty smell. not a plesant stay.
於 2023 年 8 月住了 2 晚

8/10 不錯

Jacqueline

於 2023 年 8 月住了 1 晚

10/10 優異

Brittany

於 2023 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Property was clean and the bed was comfortable. Priced very well and included breakfast. Don’t use Apple Maps. It sent us to the other side of the mall. Google maps got us there.

10/10 優異

ANDRES

於 2023 年 7 月住了 5 晚

4/10 欠佳

Firas

於 2023 年 6 月住了 6 晚

10/10 優異

Erasmo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
LWT
Visit family and friends. Staff was very friendly and helpful. Linda at the front counter was quick at check in & informative of the area.
於 2023 年 6 月住了 1 晚

10/10 優異

Domanick

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 6 月住了 2 晚

10/10 優異

Pamela L

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very nice
於 2023 年 4 月住了 1 晚

6/10 一般

Shenice

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 3 月住了 2 晚

6/10 一般

Ashanti

伴侶同遊, 多人同遊
讚好：整潔度
The property was clean. My only issue was the AC wasn’t working and it had a bad smell.
於 2023 年 2 月住了 1 晚

8/10 不錯

Jessica

讚好：整潔度和客房舒適度
於 2023 年 2 月住了 4 晚

2/10 很差

Dawna

讚好：整潔度
No hot water
Bed was soft. Room was decently cleaned. AND THEN...no hot water in the shower. Took a camping shower. Talked to the front desk and they said they had 2 boilers down and no maintenance on the weekend. Called Hilton and all they offered was to create a ticket. no resolution AT ALL
於 2023 年 2 月住了 2 晚

10/10 優異

DANNETTE

家人同遊
讚好：整潔度和設施服務
I must say, I’m felt like a home away from home. I had the suite with the fireplace. Very cozy! Also the convenience of walking across the street to Willowbrook mall was awesome, then there was a bar and grill on the side of the hotel that had great food and drinks!!
於 2023 年 2 月住了 1 晚

8/10 不錯

Michael

商務旅客
讚好：整潔度、設施服務和住宿狀況
dated
於 2023 年 1 月住了 2 晚

6/10 一般

Kala

多人同遊
讚好：設施服務
Front desk staff were my entire stay unfriendly. My room had no hot water and bathroom was dirty front desk didnt care abouty complaints.
於 2023 年 1 月住了 1 晚

10/10 優異

Tiffany

讚好：客房舒適度
The only thing I found was the toilet in our room had been use and someone forgot to flush! Nasty! Rust in the bottom of tub. Other than that it was a pleasant stay.
於 2023 年 1 月住了 1 晚

10/10 優異

Quindijae

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 12 月住了 2 晚

10/10 優異

Lila

親子同遊
讚好：整潔度、設施服務和住宿狀況
The front desk was very accommodating to my family.
於 2022 年 12 月住了 1 晚

10/10 優異

Onika

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
THE SUITES WAS VERY HOMEY FOR US.
於 2022 年 11 月住了 6 晚

10/10 優異

MICHAEL

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 11 月住了 3 晚

8/10 不錯

Karen

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice area, lots of shopping options as well as resturants. Breakfast options were nice and hotel staff was helpful and friendly.

10/10 優異

Demetrus

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Staff was great great room service and the mall is right across the street and restaurants in the surrounding area that's walkable great overall experience
於 2022 年 10 月住了 5 晚

10/10 優異

Erasmo

商務旅客
讚好：整潔度和客房舒適度
HCS
Friendly staff & clean location.
於 2022 年 9 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Love the 2 bedroom suite. 6 adult and a kid fit . Breakfast is a great thing to offer, descent breakfast compare to other budget friendly hotel we've stayed at. Front desk who checked us in at 8pm was very helpful. Going forward will only be staying at hilton properties. For family trip homewood suites for sure!
於 2022 年 8 月住了 1 晚

10/10 優異

Joe

讚好：整潔度、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚