Luxury Chalet, 1 Bedroom, Valley View with Spa | 阳台

关于黑麻雀酒店的点评

4 out of 5
黑麻雀酒店
2595 Mansfield-Woods Point Road, Howqua Inlet, VIC

点评

9.4

绝佳

10 分 - 超赞。71 条好评,共有 97 条点评" "
8 分 - 还可以。20 条好评,共有 97 条点评" "
6 分 - 一般。5 条好评,共有 97 条点评" "
4 分 - 很差。0 条好评,共有 97 条点评" "
2 分 - 糟糕。1 条好评,共有 97 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Simeon

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Our cottage at The Black Sparrow was cosy and warm for our winter getaway. It was clean and comfortable and everything worked well. It was quiet and set in a beautiful location. We arrived when it was dark, so the narrow dirt roads were a little difficult to navigate and additional lighting might have helped. Overall, a fantastic place to stay for a few nights, very peaceful and private and just as close to Mt Buller for skiing as the more expensive Mansfield. Thanks!
2023 年 8 月入住 2 晚
Earl 于 2023年08月19日 的回复
Thank you Simeon for your feedback. Look forward to hosting you again.Cheers!

10/10 超赞

Shaun

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great value for money accommodation. Clean and comfortable and located in a beautiful area.
2023 年 7 月入住 2 晚
Earl 于 2023年07月25日 的回复
Thanks Shaun. Look forward to hosting you again.

10/10 超赞

Sarah

2023 年 6 月入住 2 晚
Earl 于 2023年07月4日 的回复
Glad you enjoyed your stay, Sarah. Lookforward to hosting you again.Cheers!Earl

10/10 超赞

Renee

2022 年 7 月入住 2 晚

10/10 超赞

Fiaz

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Excellent place to enjoy quiet and peace.
2022 年 7 月入住 2 晚
Earl 于 2022年07月23日 的回复
Thank you Fiaz for your feedback. I had responded earlier but for some reason it was not posted. Look forward to hosting you again Cheers! Earl

10/10 超赞

Roshini

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Cottage got everything we wanted. It was situated in a huge acreage. Kids enjoyed the tennis/ basketball court while my wife had a walk around the area. Cozy little cottage was very easy to maintain during our stay. We will definitely go back there
2022 年 6 月入住 5 晚
Earl 于 2022年07月23日 的回复
Thank you Roshini for your feedback. I had responded earlier but for some reason it was not posted. Look forward to hosting you again Cheers! Earl

10/10 超赞

Emilie

满意:客房舒适度,清洁度
Amazing tranquil retreat
This property is the perfect place to relax and unwind. Gorgeous mountain views, cosy fireplace, a spa and a well equipped kitchen. Staff are lovely, Des the manager is so friendly and helpful, Stock up on groceries in Mansfield, or eat out at the local brewery. The view is spectacular, watch the kangaroos as they graze on the property, whilst enjoying a coffee on your own private deck, or through the large glass windows whilst you stay warm by the fire. Highly recommend!!
2021 年 5 月入住 3 晚
Earl Dennis Partner/owner 于 2021年05月26日 的回复
Thanks for your kind words Emilie. Look forward to hosting you again. Cheers! Earl

6/10 一般

Mark

It was beautiful spot and loads of potential. Relaxing surrounds but lacked the attention to detail to make it great.
2021 年 1 月入住 3 晚

10/10 超赞

Steve,Melbourne

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The Black Sparrow is set in a lovely part of Howqua, it's worth it just for the setting. Unlike some rather scathing reviews recently (Yes the same group of people a number of times, quite unnecessary) you need to realise this is a country property. Reset the 5 star 'room service' expectations you might have if staying in a major City and you'll relax into it and enjoy it. Our girls loved the pool, were a bit sad there were no horses this time around...but just got on with relaxing and enjoying their stay. Lake Eildon water access only a few hundred metres away, so bring your boat !
2021 年 1 月入住 3 晚
Earl Dennis - Owner/Partner 于 2021年02月4日 的回复
Thank you Steve. Appreciate your feedback and look forward to hosting you again.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Lovely property, very peaceful and secluded. Our cottage was very spacious for 5 people, beds were comfortable and the bathroom very spacious! The only thing I would suggest would be a more thorough clean of the cottage but it didn’t stop us from enjoying our time there. The owners were always helpful if we needed anything.
2021 年 1 月入住 11 晚
Earl Dennis - Owner/Partner 于 2021年01月25日 的回复
Thanks for your valuable feedback. We will certainly look into this.

8/10 还可以

Victoria,Melbourne

与家人出行
满意:清洁度
I liked the location, scenery, cleanness I didnt like few things - air conditioner was smelling unpleasant when turned on, i believe it needs a clean and disinfection; Also, I'd suggest to place single use sponges for each booking because we were left with a dirty old sponge which i could not use to wash dishes but used my own paper towels instead.
2021 年 1 月入住 2 晚
Earl Dennis - Owner/Partner 于 2021年01月25日 的回复
Thanks for your valuable feedback. We will certainly look into this.

2/10 糟糕

真实旅客

与家人出行
不满意:住宿条件和设施,清洁度
Waiting on reponse from owners still for a partial refund due to the disgusting state these supposed 4 star cottages are provided in, we were moved to another cottage as the first disgusting, the next slightly better but still had to clean ourselves. 2 star at best and massively overprised.
2021 年 1 月入住 3 晚

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Very peaceful quiet nice bush setting Was disappointed that on the description it said next to a golf course play 9 holes of golf. Was no golf course only a mini golf at caravan park down the road
2020 年 12 月入住 3 晚
Earl Dennis Partner/owner 于 2021年01月6日 的回复
Hello, Apologies if there is some miscommunication or misunderstanding. If you look at https://www.howquavalleyresort.com.au/facilities it clearly states '9 Hole High Country Mini-Golf - full landscaped & artful mini-golf course for the whole family! Open 7 days". Is this the place you visited? Let us know and if the information on our website is misleading, we will be happy to correct it.

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行
满意:清洁度、服务设施、住宿条件和设施
Great location and amenities.. Very good communication as well. Would suggest to upgrade cabin items such as microwave.
2020 年 12 月入住 2 晚
Earl Dennis - Owner/Partner 于 2021年01月5日 的回复
Thank you for your valuable feedback. Getting out of the long lockdown from Covid has been a bit tough but we endeavour to do some upgrades as required in the coming year

8/10 还可以

carol

满意:客房舒适度
Peace, quiet & beautiful view.
Relaxing stay, beautiful view & property had everything you needed. Enjoyed the peace & quiet. Had some problems checking in with the lockbox & front door key access. Probably needs a bit of maintenance. Overall delightful stay apart from that.
2020 年 11 月入住 2 晚
Renton Sodder 于 2020年11月23日 的回复
Thanks so much for the feedback Carol. We have looked into the issue and found that there seemed to be a problem with the key being used. The key has been replaced and we appreciate your feedback.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful location. Very clean and all you need. The owners were very accommodating to any request in every way. Polite and friendly. The first night sitting on the deck listening to the birds, seeing the Kangaroos at dusk. Bliss. Highly recommended
2020 年 3 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度、服务设施、住宿条件和设施
2019 年 9 月入住 3 晚

10/10 超赞

真实旅客

与家人出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
The property was Peaceful and picturesque. Well maintained and clean spacious cabins
2019 年 9 月入住 2 晚
Helen 于 2019年09月15日 的回复
Thank you so much for your review. We look forward to seeing you again.

6/10 一般

真实旅客

与家人出行
满意:员工和服务
不满意:清洁度
Friendly and easy to deal with, property a bit old and tired, due for refresh. Cleanliness can be improved
2019 年 8 月入住 2 晚
Helen 于 2019年09月5日 的回复
Thanks for the reviews. We aim to have our cottages and chalets very clean and am disappointed to hear you had issues with cleanliness. Cheers Helen

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 2 晚
Helen 于 2019年08月21日 的回复
Thank you and hoping to see you again

10/10 超赞

真实旅客

团体旅客
满意:清洁度、服务设施、住宿条件和设施
Awesome staff very polite and willing to assist in anyway possible, will definitely be coming back
2019 年 8 月入住 2 晚
Helen 于 2019年08月19日 的回复
Thank you so much and we look forward to seeing you again

10/10 超赞

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 2 晚
Helen 于 2019年07月25日 的回复
Thank you so much See you next time

10/10 超赞

D

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful traquil property. Well maintained and thought out facilities.
2019 年 7 月入住 2 晚
Helen 于 2019年07月25日 的回复
Thank you so much See you soon

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful setting - a morning cup of tea on the terrace admiring the view was a simple highlight. Easy access to Jamieson brewery and town and Mansfield along beautiful gently winding roads. The cabins aren’t flash but they are in good condition, very spacious, very clean and warm.
2019 年 6 月入住 2 晚
Helen 于 2019年07月25日 的回复
Hi Thank you for giving feedback. We hope to see you again

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 3 晚

10/10 超赞

真实旅客

满意:住宿条件和设施,清洁度
Very peaceful, a variety of bird & wildlife. A beautifully maintained property and the pool was a big plus on a super hot day.
2018 年 12 月入住 4 晚

10/10 超赞

DavidM,Wagga Wagga NSW

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice bush setting. Great facilities, close to other local attractions. Great bush walk to the Pines Easy to communicate with the hosts.
2018 年 12 月入住 4 晚

10/10 超赞

John,Hong Kong

It was a great place. Lots of privacy, facilities and it had a beautiful view. Really enjoyed it and was a great place for a retreat from the city life.
2018 年 8 月入住 2 晚

10/10 超赞

Kesh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
2018 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful and comfy place to stay
Such a lovely place with good kitchen, big lounge, super comfy beds. Great nights sleep. Spa bath was great after a day skiing. Lovely owners too.
2018 年 7 月入住 2 晚

8/10 还可以

Sumukh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 2 晚

10/10 超赞

ellen,melbourne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
relaxing
Very relaxing so peaceful , amazing looking out from balcony view was so good ,loved sitting on balcony having a nice bbq and drink . The area is very beautiful will definitely go back again .
2018 年 2 月入住 2 晚

10/10 超赞

Graham

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend
Wonderful quality and quite location, a few days longer would have been even better.
2017 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay, Recommend to anyone for a perfect holiday
2017 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great gettaway
Great cottages, accommodating host and fantastic scenery. Highly recommend a long weekend at The Black Sparrow, Howqua.
2017 年 9 月入住 3 晚

10/10 超赞

Tilly ,Hoppers Crossing Victoria

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very private with lovely views
Just loved our chalet, it had everything we needed for a peaceful getaway.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax in a beautiful valley
We booked the cottage to use as a base for a few days while we explored the Mansfield, Jamieson and Woods Point areas. It was a good choice.

8/10 还可以

Leena,Melbourne

满意:清洁度、员工和服务、客房舒适度
Good escape
The accommodation situated near Mansfield Zoo. Beautiful natural environment and great room.

6/10 一般

ron,melbourne

满意:客房舒适度,清洁度
Wood
On arrival was advised we needed to pay $20 for wood for our combustion fire. Thought this was unreasonable as the fire was the reason we chose this venue. Anyway the management delivered complimentary supply on day 2. So all good.
Simon 于 2016年08月25日 的回复
Thanks for the feedback Ron. Note: we have since changed our policy from that of the previous property owners and wood is supplied at no charge. All our Chalets and Cottages are fitted with split system heating and cooling, the combustion fire use is optional.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet tranquil place to stay. All the comforts of home at our fingertips. Our kids loved it. Will be back

10/10 超赞

Steve & Robyn,Mornington, VIC

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful, quiet & relaxing location
Simon (or David) responded to any requests promptly and cheerfully. Three quiet and relaxing days in a beautiful location (just what we were looking for). Facilities/comforts were excellent.

10/10 超赞

Sergio,Melbourne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We did not want to leave!
We stayed 3 nights in this wonderful place. The view from the balcony was breathtaking!

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Tony,Melbourne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Howqua Inlet
It was great to walk in the cabin with the heater already on.

10/10 超赞

cristina,melbourne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden treasure
Fabulous setting, spacious rooms, spotlessly clean and great facilities. Will be back. Highly recommend

8/10 还可以

Luciana,Australia - VIC - Melbourne

满意:员工和服务
不满意:清洁度
Facilities: Basic; Cleanliness: Lacking;

8/10 还可以

Ken,Australia - VIC - Melbourne

满意:清洁度、员工和服务、住宿条件和设施
Had a really good stay at the Black Sparrow. Thanks.

8/10 还可以

Jamie,Australia - VIC - Melbourne

满意:清洁度
walk to the lake

10/10 超赞

Chris,Australia - VIC - Melbourne

满意:清洁度、员工和服务、住宿条件和设施
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; N/A

10/10 超赞

John,Australia - VIC - Melbourne

满意:清洁度、员工和服务、住宿条件和设施
Facilities: Home away from home, Outstanding; Value: Great deal; Service: Go the extra mile, Outstanding, Very Friendly People; Cleanliness: Spotless; Certainly one that we will go back to