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埃爾朵拉酒店的評價

4.5 out of 5
埃爾朵拉酒店
60 Ben Nghe, Hue, Thua Thien-Hue

評價

9.2

卓越

10 分評分，優異；366 則評價中有 245 則" "
8 分評分，不錯；366 則評價中有 96 則" "
6 分評分，一般；366 則評價中有 19 則" "
4 分評分，欠佳；366 則評價中有 4 則" "
2 分評分，很差；366 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Paul

於 2022 年 12 月住了 2 晚

8/10 不錯

LAI YIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置方便，法式房間擺設舒適，房間大，設施完善，早餐好食，職員態度友善，要扣分是游池消毒味太重
於 2018 年 10 月住了 2 晚

10/10 優異

HSIAO PENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel.we love it
於 2018 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚

10/10 優異

Wai Fan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything quite good, except the swimming pool and gym room.
於 2017 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The location is fine.
於 2017 年 7 月住了 1 晚

8/10 不錯

TSZ YING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The environment in the hotel is quite nice. The location is really good, easy access to the nearby markets and restaurants.

8/10 不錯

Lai Chuen Dave (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
"Best Value hotel in city centre of Hue"
Best value hotel in Hue with good decoration, buffeet breakfast have so many choice.

10/10 優異

SONGON (Macau, China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will stay in Eldora if visit Hue.
Staff with excellent services including bell boy , front desk girl and restaurant waitress. Thanks to Ms. Phuong who speaks good English, always with great smile and the bell boy show professional attitude. Home away from home if stay in Eldora with classic room setting.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent!

6/10 一般

Yuen Lam

10/10 優異

JING (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常滿意
非常滿意！比得上五星酒店

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at the Eldora were kind and friendly. This hotel is well located from restaurants and shops and only a 25 minute walk to the Citadel. The breakfast was really good every morning. Great value.
於 2024 年 3 月住了 4 晚

2/10 很差

Mai

不滿：職員與服務
Everything was alright till i book another day to stay. They said they didn’t receive my booking and offer me to upgrade another room with extra charge. I didn’t agree and contact Expedia customer service, an agent gave me confirm number but the staff still didn’t accept that. After that they said someone canceled a room that equal to mine, they could consider for me to stay but still DID NOT RECEIVE THE BOOKING. It’s unacceptable when they tried to get extra money from guests. I left the hotel even it was really hard to book another stay same day at that time. A Expedia’s agent helped me to cancel and claim the refund later . This hotel’s staff is unacceptable.
於 2024 年 2 月住了 1 晚

10/10 優異

Jeanne-Marie

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚

10/10 優異

Jeanne-Marie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very nice
於 2024 年 1 月住了 2 晚

6/10 一般

Faran

於 2023 年 12 月住了 2 晚

10/10 優異

Diana S

於 2023 年 2 月住了 2 晚

8/10 不錯

Callie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All very lovely at this hotel! Very luxurious, was a slight shame that the pool was closed for maintenance but it has to be done sometime I guess.
於 2023 年 2 月住了 2 晚

10/10 優異

Silvia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente hospedagem
Excelente hotel com boa localização. Café da manhã farto e muito gostoso. Super recomendo.
於 2022 年 12 月住了 2 晚

10/10 優異

Lieu (San Francisco)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
After Covid shutdown, the property was trying to restart the facility so there were some kinks like the water were extremely hot even touching the knobs of the faucet. But the staff tried their best. Wish the pool could be a bit warmer

6/10 一般

Dave

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Sehr nettes personal Sauberkeit lässt zu wünschen übrig Etwas in die jahre gekommen

10/10 優異

genevieve

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a gorgeous hotel. The rooms are beautifully furnished with a large and gorgeous bathroom. The pool is simply stunning. The breakfast was very elaborate with Hue specialties, vietnamese dishes and regular westerners options. We only spent a night there, so we had a very limited time to explore around, but in a short walk you can be on a sidewalk along the river, or you can walk around at night a block of streets that are pedestrians only. Great restaurants options near by too. We highly recommend it!!
於 2022 年 9 月住了 1 晚

10/10 優異

Kyunghoon

於 2022 年 6 月住了 1 晚

8/10 不錯

真實旅客

於 2021 年 4 月住了 3 晚

6/10 一般

dong woon

讚好：整潔度、住宿狀況和客房舒適度
아침 부페 지금 안합니다.코로나 때문에 손 님 거의 없어요.
於 2021 年 4 月住了 1 晚

10/10 優異

Halstein B.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spectacular
We really loved this hotel, it's classical style looked even better in real life. The rooms were wonderful and the pool was spectacular. Great view over Hue, great service, very friendly staff, and close to a lot of good restaurants.
於 2020 年 2 月住了 1 晚

8/10 不錯

jeremy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

8/10 不錯

jeremy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

6/10 一般

Myriam

家人同遊
Hôtel moyen mais bien placé
L’hotel est très bien placé. Notre chambre était très grande et propre. La décoration est très chargée et pas à notre goût. Le sol de la salle de bain est très glissant. Lit confortable. Petit déjeuner très moyen.
於 2020 年 1 月住了 2 晚

4/10 欠佳

Nobuyoshi

家人同遊
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
ぬるいお風呂が好きで堅牢なスーツケースをお使いの方にはお薦めです。
観光にも買い物にも便利な場所にあるバスタブ付きのホテルということでこのホテルを選び２泊しましたが、お風呂に関しては期待外れでした。 バスタブにお湯を入れようとすると途中からぬるい湯しか出ず、栓からの水漏れもありゆっくり入浴することが出来ませんでした。シャワーもヘッドが重みでズレてしまい、思うようにシャワーを浴びることが出来ません。 朝食は一般的なベトナムのホテルという感じですが、ベトナム料理は日本人の口に合うので美味しくいただきました。 残念だったのは、チェックアウト時にホテルスタッフがスーツケースをエアポートバスに積み込む際、スーツケースの取っ手を壊したのにそのことを私達に告げなかったことです。空港に着いてからそのことに気付き、帰国後にホテルにメールを送って善処を求めましたが、自分達の非を認めようとしませんでしたので、リピートはないと思います。
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

Doreen (Canada )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My room was 901. You may not like the style of their room decoration but the room is spacious and clean, very comfy. However they need to improve the separation between the shower area and the toilet seat as the whole area was wet. The temperature setting if the air conditioner needs repair, it was still cold when we went to 27.
於 2020 年 1 月住了 2 晚

10/10 優異

Michael

於 2019 年 12 月住了 2 晚

8/10 不錯

Phuc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel but so so breakfast buffet
Room is spacious, but breakfast buffet is limited choice. We stayed there for 4 nights and same food every day. The only change was soup (phở, bun). Overall, hotel is good.
於 2019 年 12 月住了 4 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Central location and great room with FIVE windows. People all very pleasant.
於 2019 年 11 月住了 3 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel was ok. Large rooms but a bit dated. The front desk and the dining staff were excellent. The issue we had was with the housekeeping staff and the inconsiderate noise level at 7:30 am outside our room. The we’re talking on a radio at max volume and on top of this yelling to each other across the hallway. I asked if they could be a bit more quiet as it was 7:30 am and my husband was asleep but they continued at this noise level. Another issue is across from our room is a school that is very noisy. There was a school assembly outside at 8am and a speaker on a microphone that went on for about 30 minutes. If you have the option to have your room face the other way that might be best. The staff at the buffet are really kind and attentive as mentioned earlier. This made up for our other experience.
於 2019 年 10 月住了 2 晚

8/10 不錯

TruongNguyen

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room is really clean and fresh. All staff dedicated and attentive service. There is no loss or theft. I really like the service from this hotel Thanks u so much
於 2019 年 10 月住了 3 晚

8/10 不錯

Luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Decoración original y tamaño de las habitaciones Amabilidad del personal de recepción
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Brekfast was very good and all was excellent Hotel is in the center
於 2019 年 10 月住了 1 晚

10/10 優異

Brendan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, good location and very friendly and helpful staff.
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staffs and cleanliness room Also convenience location
於 2019 年 9 月住了 1 晚

8/10 不錯

Aloysius

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay was comfortable
於 2019 年 9 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚

10/10 優異

KUNIKUNI (東京)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ロビーのwifiが遅かった。それ以外は問題なし。
於 2019 年 8 月住了 4 晚

4/10 欠佳

真實旅客

伴侶同遊
Overbooked and couldn't have us stay, they booked us into another hotel but it was still very disruptive to our trip
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和設施服務
+ The room we had was clean and spacious. + comfy bed and linen + interesting design - the gym is ill maintained and should be renovated. - the pool needs proper maintainence
於 2019 年 7 月住了 3 晚

8/10 不錯

David

讚好：整潔度和職員與服務
於 2019 年 7 月住了 5 晚

10/10 優異

あましよ

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
トイレにをウォシュレットがありません。ただしホース付きのビデがありますので何の問題も有りません。
於 2019 年 7 月住了 6 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
The hotel has a very opulent feel to it. Our room was clean and comfortable and well air conditioned. It's reasonably close to the walking street, but you'd probably want to take a cab to get to the Citadel on a very hot day.
於 2019 年 6 月住了 3 晚