It's a nice hotel in Hue city, with rooftop bar. Staff is very helpful and speak fluent English. The location is also great, with restaurants and bars in the neighbourhood.
真實旅客
10/10 優異
真實旅客
2021年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2021 年 4 月住了 2 晚
4/10 欠佳
真實旅客
多人同遊
2021年4月4日
不滿:職員與服務、設施服務和住宿狀況
現金支払いのみ。食事も美味しくない。
真實旅客
於 2021 年 4 月住了 2 晚
4/10 欠佳
真實旅客
2021年1月5日
讚好:整潔度
不滿:設施服務
The location was good. But when I checked in, I was not given a room with a river view that I had booked and paid for. The second room they showed me, the air conditioning and phone did not work. They gave me a third room on the 9th floor which I had said I did not prefer.
Breakfast only had two choices, a Vietnamese noodle and beef soup or an omlette. I chose the omlette, and i got two fried eggs which I would be ashamed to serve my own guests at home. When I pointed out that I had ordered an omlette, I was told that was an omlette. I had to show them a picture online for what an omlette looked like.
This hotel claimed to be a four star hotel, but it felt more like a 2-3 star hotel.
真實旅客
於 2020 年 12 月住了 5 晚
8/10 不錯
dong woon
2020年6月3日
讚好:整潔度、住宿狀況和客房舒適度
dong woon
於 2020 年 5 月住了 1 晚
10/10 優異
Matthew
家人同遊, 多人同遊
2020年3月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location, attentive staff, rooftop pool and gym are great (open air, but covered from sun).
Rooms were comfortable, although getting a little tired. But no issues, Beds, bathroom, etc were all very good.
Matthew
於 2020 年 3 月住了 2 晚
10/10 優異
Candice
2020年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Candice
於 2020 年 1 月住了 1 晚
8/10 不錯
HueTravel (Singapore)
親子同遊
2020年1月6日
讚好:整潔度和職員與服務
Two nights at Midtown Hotel. Location is great with lots of restaurants around the hotel. The hotel is also very conveniently located and as easy walk across the river to the other side of town.
HueTravel
於 2019 年 12 月住了 2 晚
8/10 不錯
Werner
2019年12月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Werner
於 2019 年 12 月住了 1 晚
8/10 不錯
Anne
2019年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Always very helpful staff. I have stayed here before & will stay again. Very convenient location. Has pool on rooftop. Good value for money
Anne
於 2019 年 11 月住了 1 晚
10/10 優異
Sally
2019年11月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sally
於 2019 年 11 月住了 1 晚
10/10 優異
Vesa
2019年10月29日
Vesa
於 2019 年 10 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2019年10月22日
讚好:整潔度、職員與服務和住宿狀況
Good location
Good breakfast options for vegetarians
真實旅客
於 2019 年 10 月住了 3 晚
4/10 欠佳
Lisa N.
家人同遊
2019年10月17日
不滿:整潔度、住宿狀況和客房舒適度
The room had a musty smell when we checked in. The bed squeaks all night long. The pictures of the pool and room looked way better then it actually was. The buffet was not well maintained. There were several half eaten items left on the table. The waitress didn’t come by to clean or remove old plates. We had to flagged them down to help clean up. They were standing around chatting instead of paying attention to guests.
Lisa N.
於 2019 年 10 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2019年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tres propre, éco responsable , produit emballes dans papier recyclé je recommande.
真實旅客
於 2019 年 10 月住了 3 晚
8/10 不錯
Liam
2019年10月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
family holiday
Hotel was in a good position close to bars and restaurants. Shopping nearby too.
Liam
於 2019 年 9 月住了 3 晚
2/10 很差
Andy
2019年8月21日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Andy
於 2019 年 8 月住了 2 晚
2/10 很差
真實旅客
家人同遊
2019年7月18日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Awful, awful, awful. How this is a 4*hotel is a joke. Firstly it is very dated and the facilities in poor condition. The towels were paper thin and old. The bedroom slippers were used and only got new ones after telling housekeeping twice and then management. The ac unit dripped water onto the room floor all night up to the point I had to place a towel to soak up the water. The bath was broken and badly repaired. There was no seals around the bath so whenever you showered the floor was soaked. The shower fitting had come away from the wall. The curtain rail had also come away and was in danger of falling. The skirting board had come away from the wall and could easily hurt someone. The whole place needs a complete overhaul to bring it up to a decent standard. The only good thing was the reception staff who tried to sort out as many of these problems as they could. My advice is never go to this hotel. It will ruin your holiday and experience of Hue.
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯
真實旅客
2019年7月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 7 月住了 4 晚
6/10 一般
真實旅客
2019年7月16日
讚好:職員與服務
The location was good as it is close to the walking street where all the bars and nightclubs are situated but the property itself is rather tired and I need of a makeover.
真實旅客
於 2019 年 7 月住了 3 晚
8/10 不錯
Christoph
2019年7月8日
讚好:職員與服務和客房舒適度
不滿:整潔度
Klimaanlage sehr laut. Und ohne hält man es wegen der Hitze in der Nacht auch nicht aus. Zudem im Buffet überall Ameisen angetroffen. Ansonsten aber gutes Hotel mit sehr freundlichem Personal. Zudem ist die Lage super.
Christoph
於 2019 年 7 月住了 1 晚
8/10 不錯
真實旅客
2019年6月25日
讚好:整潔度和客房舒適度
Stunning views from the rooftop bar.
Basic hotel. Our room was old and tired but clean. The view was amazing though. The pool area is tired and abit shabby. The rooftop bar is great but the service was slow. Breakfast was good but the coffee was cold. An average hotel.
真實旅客
於 2019 年 6 月住了 2 晚
8/10 不錯
cristiano
2019年6月8日
讚好:整潔度和職員與服務
bom custo benefício
hotel razoável, instalações antigas . Café da manhã bem servido . Tive uma má experiência com o SPA do hotel com péssimo atendimento e má qualidade na massagem
cristiano
於 2019 年 6 月住了 4 晚
Trung Mr, 於 2019年6月12日的回應
Dear Bom custo benefício,
Thanks for your comment,
All the best to you
8/10 不錯
真實旅客
伴侶同遊
2019年6月4日
讚好:整潔度、職員與服務和設施服務
The property was great, except in the pool area. There were many used towels left around but no clean towels to be found.
真實旅客
於 2019 年 4 月住了 1 晚
Trung Mr, 於 2019年6月12日的回應
Dear our Customer,
Thanks for your comment,
We will pay attention about that and let HK Dep to cover that,
Best Wishes,
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
真實旅客
家人同遊
2019年5月7日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The roof top view at night was beautiful.
I was disappointed that we did not have shower cap and slippers were dirty and it was obvious that had been used before.
真實旅客
於 2019 年 4 月住了 2 晚
Bao Ngan 於 2019年5月16日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
Slawomir
2019年5月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
alt und sauber
Saubere Hotel mit gutem Service,vielseitigen Frühstück, jedoch relativ alt, mit alte sozialistische Empfangshalle. Von unseren Vietnam Aufenthalt in 3 u. 4 * Hotels unschönste Hotel. 4* nicht wirklich wert.
Slawomir
於 2019 年 4 月住了 1 晚
Bao Ngan 於 2019年5月6日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
Andy
2019年5月3日
讚好:職員與服務
Andy
於 2019 年 4 月住了 1 晚
Bao Ngan 於 2019年5月6日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
Holly
2019年4月30日
讚好:整潔度、職員與服務和客房舒適度
Holly
於 2019 年 4 月住了 2 晚
Bao Ngan 於 2019年5月6日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
Eric
2019年4月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good and convenient
Great hotel perfectly located. Amazing breakfast buffet!!
Eric
於 2019 年 4 月住了 2 晚
Bao Ngan 於 2019年4月24日的回應
Thank you for staying with us. We appreciate your feedback!
Hope we have chance to serve you in the next future!
8/10 不錯
Marc
2019年4月7日
讚好:職員與服務和客房舒適度
geht in Ordnung
Wir waren nur eine Nacht da. Das Hotel ist ok aber sicherlich nicht mehr das Neuste.
Marc
於 2019 年 3 月住了 1 晚
Bao Ngan 於 2019年4月24日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
Suk King Cynthia (I DO. B&B)
2019年4月1日
讚好:整潔度、職員與服務和客房舒適度
ok
good location, old conditioon
Suk King Cynthia
於 2019 年 3 月住了 1 晚
Bao Ngan 於 2019年4月3日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
valerie
2019年3月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
valerie
於 2019 年 3 月住了 2 晚
Bao Ngan 於 2019年4月3日的回應
Thank you for staying with us. We appreciate your feedback!
4/10 欠佳
真實旅客
2019年3月23日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Stay somewhere else
Smelly rooms and poor service. Wouldn’t even give me a card for the room to leave the ac on I. 30+ celsius weather
真實旅客
於 2019 年 3 月住了 2 晚
Bao Ngan 於 2019年3月26日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thanks for staying with us. We appreciate your feedback!
10/10 優異
gilles
2019年3月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hôtel
gilles
於 2019 年 3 月住了 2 晚
Bao Ngan 於 2019年3月26日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
真實旅客
2019年3月13日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
於 2019 年 3 月住了 2 晚
Bao Ngan 於 2019年3月16日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
John
2019年2月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Star attraction is the rooftop pool and bar
Great location, lovely clean rooms but the star attraction for me was the rooftop pool and bar to enjoy after a day sightseeing
John
於 2019 年 2 月住了 2 晚
Bao Ngan 於 2019年2月28日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
真實旅客
2019年2月16日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 2 月住了 2 晚
Bao Ngan 於 2019年4月3日的回應
Thank you for staying with us. We appreciate your feedback!
8/10 不錯
Mark
2019年2月8日
讚好:職員與服務
Ok stay
Mark
於 2019 年 2 月住了 1 晚
Bao Ngan 於 2019年2月13日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
mary c
2019年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Central location and value for money
Central location with plenty of places to eat or shop around hotel. Staff spoke good English and were very helpful.
Breakfast had lots of choice but could get bit cold .
Used the rooftop pool and there was small gym .
Room size was large . Bathroom had shower over the bath which was the only negative if you can’t climb over the side of the bath. The screen also didn’t quite reach so water went over the floor when you showered . However it wasn’t a big deal as the rooms got cleaned daily and fresh towels provided in rooms and at pool . Good value for money and recommended
mary c
於 2019 年 1 月住了 3 晚
Bao Ngan 於 2019年2月13日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
真實旅客
2019年1月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
L'hôtel est propre, la chambre spacieuse. En revanche, la salle de bain de notre chambre est de mauvaise qualité. L'évacuation de fait mal. On prend sa douche les pieds dans l'eau
真實旅客
於 2019 年 1 月住了 1 晚
10/10 優異
真實旅客
2019年1月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is awesome! So close to lots of great bars and restaurants. The neighbourhood around is so lively and the imperial citadel is just a short walk away. We really enjoyed our stay in Hue!
真實旅客
於 2019 年 1 月住了 1 晚
Bao Ngan 於 2019年1月25日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
真實旅客
伴侶同遊
2019年1月21日
讚好:整潔度、職員與服務和住宿狀況
Hôtel très bien situé et tranquille ;lobby un peu vieillot, mais personnel très accueillant et aidant. Bon petit déjeuner
真實旅客
於 2019 年 1 月住了 2 晚
Bao Ngan 於 2019年1月25日的回應
Thanks for staying with us. We appreciate your feedback!
2/10 很差
Justin
2019年1月19日
不滿:整潔度、住宿狀況和客房舒適度
If this place is a 4 star then then they bribed someone to get it. The only good things were the breakfast selection and the staff. The rooms are dirty. Maintenance is lacking. Bathtub moved. Ceiling tiles in bathroom were falling out. A squeegee was needed to keep the windows clear in the room. So damp. Rooms are extremely noisy. Even in the hallways you can hear the horns honking and the music from the bar and restaurant area. on checkout we had a the taxi cab bill to pay. it seemed high to me. i showed the email that i had showing one price and the price they acknowledged with the back and forth emails. maybe it was low maybe theirs was right but i showed the email and they agreed we paid the price. then when we were in the taxi the manager runs out and very rudely and very confrontational demands more money. Like everyone in this country they don't understand the concept of repeat business. they want to squeeze every last dime out of someone. this hotel is a dump and the only thing going for it is the staff.
Justin
於 2019 年 1 月住了 3 晚
Bao Ngan 於 2019年1月25日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you for letting us know. Thanks for staying with us. We appreciate your feedback!
6/10 一般
真實旅客
2019年1月15日
讚好:職員與服務和住宿狀況
真實旅客
於 2019 年 1 月住了 2 晚
Bao Ngan 於 2019年1月16日的回應
Thanks for staying with us. We appreciate your feedback!
6/10 一般
Kimberly
2018年12月30日
讚好:職員與服務
不滿:住宿狀況
Kimberly
於 2018 年 12 月住了 2 晚
Bao Ngan 於 2018年12月31日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.Thanks for letting us know.Thanks for staying with us.We appreciate your feedback!