「The stay started with a terrible check-in at 7:45 where I had to prove I had a reservation and that I had paid for the room in advance - the staff did not bother to check the computer - I was made to feel I was a major inconvenience. The room was basic, German circa 1975, but not bad. It was clean, serviceable, and the water in the shower was warm. The Continental breakfast was the most basic we have had in a German hotel - sliced deli meats, two cheeses, boiled eggs, butter, one type of...
「Enjoyed our 2 night stay at the Ratz! Air conditioned room was very comfortable and the staff was very professional and nice. You order what you would like for the included breakfast from a form when you check in and select a breakfast time. It is all prepared accordingly when you come to the dining area at the specified time in an efficient manner for your days activities! Would definitely stay here again.」