尊敬的客人,感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！-总经理：Yeehui Choon

尊敬的客人,感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！-总经理：Yeehui Choon

尊敬的顾客您好！非常感谢您的入住及对惠州凯宾斯基酒店的评价，未能给您带来满意的住宿体验，我们深表歉意！您反应的以上问题我们已及时调查、落实并做出了整改，给您提供更加舒适的入住体验。酒店全体工作人员热情期待您的再次光临！-总经理：Yeehui Choon

尊敬的顾客您好！非常感谢您的入住及对惠州凯宾斯基酒店的评价，未能给您带来满意的住宿体验，我们深表歉意！您反应的以上问题我们已及时调查、落实并做出了整改，给您提供更加舒适的入住体验。酒店全体工作人员热情期待您的再次光临！-总经理：Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -General Manager: Yeehui Choon

尊敬的顾客您好！非常感谢您入住惠州凯宾斯基酒店并给予我们好评！您的满意就是对我们最好的肯定与激励，我们致力于为您提供亲切周到的入住体验，真诚期待您的再次光临！-总经理：Yeehui Choon

尊敬的顾客您好！非常感谢您的入住及对惠州凯宾斯基酒店的评价，未能给您带来满意的住宿体验，我们深表歉意！您反应的以上问题我们已及时调查、落实并做出了整改，给您提供更加舒适的入住体验。酒店全体工作人员热情期待您的再次光临！-总经理：Yeehui Choon

尊敬的顾客您好！非常感谢您入住惠州凯宾斯基酒店并给予我们好评！您的满意就是对我们最好的肯定与激励，我们致力于为您提供亲切周到的入住体验，真诚期待您的再次光临！-总经理：Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -General Manager: Yeehui Choon

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！ -总经理：Yeehui Choon

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！ -公关经理：Wing Pong -总经理：Yeehui Choon

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！ -公关经理：Wing Pong -总经理：Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believes that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -Public Relationship Manager: Wing Pong -General Manager: Yeehui Choon

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！ -公关经理：Wing Pong -总经理：Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. We have received your advice about our service, and have shared to our team, please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -Public Relationship Manager: Wing Pong -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. We have received your advice about our service, and have shared to our team, please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -Public Relationship Manager: Wing Pong -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. We have received your advice about our service, and have shared to our team, please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -Public Relationship Manager: Wing Pong -General Manager: Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable.

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！ -公关经理：Sean Zheng -总经理：Yeehui Choon

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. -PR Manager:Sean Zheng -General Manager:Yeehui Choon

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。感谢您对酒店的认可。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！宾客关系部

尊敬的客人，感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住进行分享。感谢您提出的宝贵建议。我们的团队也期待能再次为你提供周到满意的服务。酒店致力于不断完善每一个细节为您提供完美的入住享受。期待您的再次光临！宾客关系部

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

尊敬的客人，非常感谢您抽出宝贵的时间对于您在惠州凯宾斯基酒店的入住体验进行分享。很抱歉让您久等了，我们会继续加强员工培训，提高客人的入住体验。如果您在入住的过程中需要协助，欢迎您随时联系酒店的值班经理团队为您解决。我们的团队也期待能再次为您提供周到满意的服务。酒店致力于不断完善每一个细节来为您提供完美的入住享受。期待您的再次光临！宾客关系部

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. Please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

Dear guest, thank you for choosing the Kempinski Hotel Huizhou and the use of their valuable time to share your valuable comments. We have received your advice about breakfast, and have shared to our team, please believe that we will continue to improve in the next work, think at every guest in the hotel provide Kempinski heritage of European luxury service. We sincerely look forward to having the opportunity to get you and your family to stay again, the hotel will be best for you to stay comfortable. Guest Relations Department

尊敬的宾客，您好！感谢您对惠州凯宾斯基酒店的认可，您的鼓励是我们工作的动力。期待下次与您的相聚。感谢！ ---公关部

尊敬的宾客，感谢您选择惠州凯宾斯基酒店并利用自己宝贵时间分享您的宝贵意见。很抱歉给您带来不好的体验，我们酒店管理团队对您提出的宝贵意见非常重视，并已经采取整改措施。如果您在入住的过程中有任何不满意的体验，欢迎随时联系我们的值班经理团队。我们真诚地期待您及家人再次下榻惠州凯宾斯基酒店！宾客关系部

尊敬的客人，感谢您选择惠州宾斯基酒店，并利用宝贵的时间分享您的入住体验！很遗憾我们未能提供令您满意的入住体验，您所提到的问题我们已反馈给相关部门以改善。对于给您带来的不便，请接受我们最诚挚的歉意。希望能有机会为您提供完美舒适的入住体验。期待您的再次光临。

尊敬的客人，感谢您选择惠州宾斯基酒店，并利用宝贵的时间分享您的入住体验！很遗憾我们未能提供令您满意的入住体验，您所提到的问题我们已反馈给相关部门以改善。对于给您带来的不便，请接受我们最诚挚的歉意。希望能有机会为您提供完美舒适的入住体验。期待您的再次光临。

尊敬的客人，感谢您选择惠州凯宾斯基酒店，并利用宝贵的时间分享您的入住体验！ 对于您入住期间未能达到您的预期，我们深感抱歉。我们十分感谢也非常珍视您提出的宝贵建议。您的点评已分享给管理层及相关部门。我们会加强对员工的培训，努力提高员工的服务质量和效率，为每位下榻酒店的宾客提供完美舒适的入住体验。 希望有机会能再次入住我们酒店。谢谢！

尊敬的宾客，我们十分荣幸和感激您与我们分享您的入住体验。您的支持与肯定是酒店继续保持优秀的最佳动力！提供优质的服务和干净、舒适的设施设备，丰富及美味的餐饮食品，是酒店受到广大客户喜爱的主要因素；期待您及家人下次入住酒店豪华套房，体验与众不同的欧式奢华！期待您和家人再次光临。感谢！宾客关系部

尊敬的宾客，我们十分荣幸和感激您与我们分享您的入住体验。您的支持与肯定是酒店继续保持优秀的最佳动力！提供优质的服务和干净、舒适的设施设备，丰富及美味的餐饮食品，是酒店受到广大客户喜爱的主要因素；期待您及家人下次入住酒店豪华套房，体验与众不同的欧式奢华！期待您和家人再次光临。感谢！宾客关系部

Dear guests, we are very honored and grateful to you to share with us your experience. Your support and affirmation are the best driving force for the hotel to maintain excellence. To provide good service and clean and comfortable facilities, rich and delicious food and beverage, is the main factor that the hotel is loved by the customers. Look forward to your next Check Inn Hotel luxury suites, experience the unique European luxury! You and your family are looking forward to coming again. Thank！ Guest Relations Department

尊敬的宾客， 我们十分荣幸和感激您与我们分享您的入住体验。 您的支持与肯定是酒店继续保持优秀的最佳动力！提供优质的服务和干净、舒适的设施设备，丰富及美味的餐饮食品，是酒店受到广大客户喜爱的主要因素；期待您及家人下次入住酒店豪华套房，体验与众不同的欧式奢华！期待您和家人再次光临。 感谢！ 宾客关系部

尊敬的宾客， 我们十分荣幸和感激您与我们分享您的入住体验。 您的支持与肯定是酒店继续保持优秀的最佳动力！提供优质的服务和干净、舒适的设施设备，丰富及美味的餐饮食品，是酒店受到广大客户喜爱的主要因素；期待您及家人下次入住酒店豪华套房，体验与众不同的欧式奢华！期待您和家人再次光临。 感谢！ 宾客关系部

尊敬的宾客，感谢您选择惠州凯宾斯基酒店并利用自己宝贵时间分享您的宝贵意见。酒店是鹅城唯一一家融合欧式风格和中国文化的现代奢华酒店，无论是环境还是氛围、产品和设施、还是活动和服务，我们都力求做到最好，为每一位下榻酒店的客人提供非比寻常的欧式奢华体验！我们真诚地期待您及家人再次下榻惠州凯宾斯基酒店！宾客关系部

尊敬的宾客，非常高兴地得知您在惠州凯宾斯基酒店有一个愉快的入住体验。酒店位于惠城区江北市中心，靠近购物中心佳兆业和沃尔玛，地理位置优越，交通便捷。除了室内外泳池，店内也提供各式餐饮、康体和水疗等配套服务。欢迎您从酒店官网预订以了解更多超值特惠。衷心期待您和家人再次光临。感谢！ 宾客关系部

尊敬的宾客， 感谢您选择惠州凯宾斯基酒店并利用自己宝贵时间分享您的宝贵意见。 酒店是鹅城唯一一家融合欧式风格和中国文化的现代奢华酒店，无论是环境还是氛围、产品和设施、还是活动和服务，我们都力求做到最好，为每一位下榻酒店的客人提供非比寻常的欧式奢华体验！我们真诚地期待您及家人再次下榻惠州凯宾斯基酒店！ 宾客关系部

Dear Sam, Thank you for taking the time to share your very nice comments with us. Sincerely appology the overall service can't meet your satisfaction 100% during your stay at Kempinski Hotel Huizhou. and we already delivered your compliments to the team, and necessary improvements will be took for the following days. And your comments for the room caught the management attention as well. We would like to thank you to share more details about the room,than we can study the case and improve the room condition overall to continuously provide the European luxury service and products for Kempinski guests. Again, thank you for choosing Kempinski Hotel Huizhou, and we look forward to welcoming you back to Huizhou and the hotel in the coming future! Best wishes and regards! Guest Relation Department

尊敬的宾客， 感谢您选择惠州凯宾斯基酒店并利用自己宝贵时间分享您的宝贵意见。关于您所提及房间浴室洗手盘水管漏水事宜，酒店管理非常重视，请相信我们会在接下来的时间里对房间设施设备工程进一步维护，将会不断的改善和提高。为每一位下榻酒店的客人提供凯宾斯基所传承的欧式奢华及完美舒适的入住体验。我们真诚地期待您及家人再次下榻！ 宾客关系部