Dear Christa Schaaf,Thank you for taking the time to share your experience. We are sorry to hear that your recent visit was not up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We would like to address your specific concerns and make things right. Please, feel free to contact us directly at info@acacia.mv so we can discuss your experience further.Thank you again for your feedback. We hope that the experience of this particular visit does not deter you to return to our property. We sincerely hope for an opportunity to welcome you back in the future which we will try our utmost to make your visit a memorable one.Best regards,Shafna FayazGeneral Manager
2/10 很差
ALBIN JOSE
家人同遊
2023年12月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Unfriendly staff
Top noisy rooms with horrible bed
ALBIN JOSE
於 2023 年 12 月住了 2 晚
Shafna Fayaz 於 2023年12月13日的回應
Dear Albin Jose,Thank you very much for taking the time to detail your recent stay at Acacia Beach Hotel.At Acacia Beach Hotel, we pride ourselves in exceeding guests’ expectations and reading that we have not delivered on that during your time saddens us. We do appreciate your comments and we are working hard to improve our guest experiences. We hope your experience during this particular visit will not deter you from returning to our property. We truly hope for an opportunity to welcome you back in the future, where we will try our utmost to make your visit a more memorable one.Best regards,Shafna FayazGeneral Manager
8/10 不錯
Melody
2023年10月29日
讚好:整潔度、職員與服務和住宿狀況
We stayed for few hours before our very early flight. The place is very convenient. Lots of local restaurants, few minutes walk. Beach front, it has a very local feel. Locals swimming in the beach at night.
Melody
於 2023 年 10 月住了 1 晚
Shafna Fayaz 於 2023年10月31日的回應
Dear Melody,Thank you very much for taking the time to leave your review, following your recent stay at Acacia Beach Hotel. We loved reading that you found our property to be pleasant and appreciated our ideal location.Thank you once again for your review, and we certainly look forward to welcoming you back, in the near future.Best regards,Shafna FayazGeneral Manager
10/10 優異
Michael
2023年9月27日
Michael
於 2023 年 9 月住了 1 晚
Shafna Fayaz 於 2023年9月30日的回應
Dear Michael, Thank you for sharing your generous review, following your recent stay at Acacia Beach Hotel. We would love to see you again soon so we can share an even more positive experience with you. Best regards, Shafna Fayaz General Manager
10/10 優異
Harold
2023年6月7日
讚好:整潔度、職員與服務和住宿狀況
Harold
於 2023 年 5 月住了 9 晚
Shafna Fayaz 於 2023年6月7日的回應
Dear Harold, Thank you for sharing your generous review, following your recent stay at Acacia Beach Hotel. We would love to see you again soon so we can share an even more positive experience with you. Best regards, Shafna Fayaz General Manager
10/10 優異
James
2023年3月22日
James
於 2023 年 3 月住了 1 晚
Shafna Fayaz 於 2023年5月4日的回應
Dear James, Thank you for sharing your generous review, following your recent stay at Acacia Beach Hotel. We would love to see you again soon so we can share an even more positive experience with you. Best regards, Shafna Fayaz General Manager
10/10 優異
Elly
2023年2月9日
Elly
於 2023 年 2 月住了 1 晚
Shafna 於 2023年3月6日的回應
Dear Emanuelly, Thank you for sharing your generous review, following your recent stay at Acacia Beach Hotel. We would love to see you again soon so we can share an even more positive experience with you. Best regards, Shafna Fayaz General Manager