親愛的全智，感謝您與我們分享您的反饋。 對於您在入住期間所遇到的負面體驗，我們深表歉意。 我們理解因房間分配問題以及您在各個房間遇到的問題給您帶來的挫敗感和不便。我們認真對待這些問題，並向您保證，我們正在與我們的團隊積極解決這些問題。 對於房間分配的混亂以及被分成不同建築物所帶來的不便，我們深表歉意。 我們了解這給您的團隊帶來了不便，我們正在審查我們的流程，以確保將來避免此類問題。對於 Wi-Fi 連接不佳給您帶來的不便，我們深表歉意。 我們正在努力改善我們的網絡基礎設施，以增強客人的互聯網體驗。此外，我們對您在房間遇到的問題深感遺憾，包括空調、淋浴、熱水器和水壓問題。 這些不符合我們一貫的標準，我們將徹查這些問題並及時糾正。我們非常感謝有機會彌補您的不足。 如果您可以聯繫我們的客戶服務團隊，我們希望詳細討論您的疑慮，並探討如何解決您遇到的問題。對於您入住期間所遇到的不便，我們再次表示誠摯的歉意。 我們感謝您的反饋，因為它有助於我們改進我們的服務。 我們希望重新獲得您的信任，並有機會在未來為您提供更滿意的體驗。此致，

Dear Bruce,Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that our staff provided you with great service and were attentive and helpful throughout your stay. We strive to deliver exceptional hospitality, and your kind words mean a lot to us. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. Thank you again for your positive feedback!Warmest regards,

Dear WillieWe apologize for any inconvenience you experienced during your stay. We take guest feedback seriously, and we're committed to addressing and improving upon the issues you've raised. We wish you could have contacted us during your stay to resolve the issue on time. We would appreciate the opportunity to discuss your concerns in more detail. Kindly reach out to our customer service team, so that we can better understand the specifics of your experience and work towards a resolution.Once again, we apologize for any shortcomings during your stay. We value your feedback and will use it as an opportunity for growth and improvement. We hope to have the chance to regain your trust and provide you with a better experience in the future.Thank you

Dear Kelly,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay at our establishment. Your 10/10 rating are truly appreciated.We strive to provide exceptional service and create memorable experiences for our guests, and we're delighted to know that we succeeded in doing so during your visit. Your feedback serves as a motivation for our team to continue delivering outstanding hospitality.We look forward to welcoming you back in the future and providing you with another wonderful stay. Should you have any further comments or requests, please feel free to reach out to us.Thank you once again for choosing us and for your kind words. We greatly appreciate your support.Warmest regards,

Dear Daniel,Thank you for taking the time to share your review with us. We appreciate your positive feedback and are glad to hear that you found value in our services.We're delighted that our complimentary airport transfer was convenient for you and that our location met your needs. We strive to offer a comfortable and pleasant experience to our guests, and we're pleased that you found our staff lovely and the room fairly clean.Your feedback is valuable to us as we continuously work to enhance our services. Should you have any further comments or suggestions, please feel free to reach out to us. We look forward to the opportunity to welcome you back for another pleasant stay in the future.Thank you once again for choosing us and for your kind words.Warmest regards,

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know.

It is with great delight to know that you had an awesome time staying in our lovely hotel. I am happy that you get to experience the warm hospitality and attentive service that we are known for while enjoying the various activities and facilities around the property. Thank you for letting us be a part of your holidays in the Maldives and appreciating the wonderful and dedicated team that we have in all corners of the property.Stay safe and see you again soon.

Thank you for your review. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that there are several aspects of your stay that did not meet your expectations.We sincerely apologize for the inconvenience caused to you during your short stay with us. I have shared your feedback with our entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with memorable experiences. You could have inform us during your stay if you had any concerns. Our aim is to address & solve during your stay. We maintain strict guidelines for room cleaning, maintenance & guest satisfaction. We have a Chat Service to reach out to the management to give a convenient stay with us.We appreciate your constructive feedback and we hope we will get an opportunity to welcome you back at Turquoise Residence to meet and exceed your expectation.If I can be of any further assistance in the meanwhile please do let me know.

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel. We are thrilled to learn that you had enjoyed staying with us and our staffs took very good care of you.I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know. Melony PrernaGeneral Manager

レビューありがとうございます。 より良いエクスペリエンスをお届けしたいと考えていますが、このようなフィードバックから学び、改善に役立てています。 お客様に素晴らしい体験をお届けできるよう努めておりますが、ご滞在中にご期待に沿えなかった点がいくつかあるとのこと、誠に申し訳ございません。 短い滞在でご迷惑をおかけしましたことを心よりお詫び申し上げます。 私はあなたのフィードバックを私たちのチーム全体と共有しました。 すべての客室に温水が備わっています。 セントラルヒーティングシステムを採用しているため、すぐにお湯が出ない場合があります。 しかし、すぐにシャワーにお湯が出ます。 ご不明な点がございましたら、滞在中にお知らせください。 私たちの目的は、ご滞在中に対処して解決することです。 私たちは、部屋の清掃、メンテナンス、およびゲストの満足度に関する厳格なガイドラインを維持しています。 便利な滞在を提供するために、管理者に連絡するためのチャットサービスがあります。 お客様の建設的なフィードバックに感謝し、ターコイズ レジデンスに戻ってお客様の期待に応え、それを超える機会が得られることを願っています。 それまでの間、何かお役に立てることがありましたら、お知らせください。 ありがとうございました

Thank you for your review. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that there are several aspects of your stay that did not meet your expectations.We sincerely apologize for the inconvenience caused to you during your short stay with us. You could have inform us during your stay if you had any concerns. Our aim is to address & solve during your stay. We maintain strict guidelines for room cleaning, maintenance & guest satisfaction. We have a Chat Service to reach out to the management to give a convenient stay with us.We appreciate your constructive feedback and we hope we will get an opportunity to welcome you back at Turquoise Residence to meet and exceed your expectation.If I can be of any further assistance in the meanwhile please do let me know.Thank youManager

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel.We provide Free WiFi with 2GB data daily. We have recently upgrade our WiFi access points to increase the range of WiFi connections. I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know. Melony PrernaGeneral Manager

Vielen Dank für Ihre Bewertung. Wir wünschen Ihnen zwar eine bessere Erfahrung, aber wir lernen aus Feedback wie diesem und nutzen es, um uns zu verbessern. Wir arbeiten hart daran, unseren Gästen ein außergewöhnliches Erlebnis zu bieten, und es tut uns leid zu hören, dass einige Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres kurzen Aufenthalts bei uns entstanden sind. Ich habe Ihr Feedback mit unserem gesamten Team geteilt. Unsere Preise sind sehr vernünftig. Sie hätten uns während Ihres Aufenthalts informieren können, wenn Sie irgendwelche Bedenken hatten. Unser Ziel ist es, während Ihres Aufenthalts anzugehen und zu lösen. Wir halten strenge Richtlinien für die Zimmerreinigung, Wartung und Gästezufriedenheit ein. Wir haben einen Chat-Service, um das Management zu kontaktieren und einen angenehmen Aufenthalt bei uns zu ermöglichen. Wir wissen Ihr konstruktives Feedback zu schätzen und hoffen, dass wir die Gelegenheit bekommen, Sie wieder in der Turquoise Residence willkommen zu heißen, um Ihre Erwartungen zu erfüllen und zu übertreffen. Wenn ich Ihnen in der Zwischenzeit weiterhelfen kann, lassen Sie es mich bitte wissen. Vielen Dank

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel. We are thrilled to learn that you had enjoyed the food at our Restaurant and our staffs took very good care of you.I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know. Melony PrernaGeneral Manager

Thank you for your review. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that there are several aspects of your stay that did not meet your expectations.We sincerely apologize for the inconvenience caused to you during your short stay with us. I have shared your feedback with our entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with memorable experiences. You could have inform us during your stay if you had any concerns. Our aim is to address & solve during your stay. We maintain strict guidelines for room cleaning, maintenance & guest satisfaction. We have a Chat Service to reach out to the management to give a convenient stay with us.We appreciate your constructive feedback and we hope we will get an opportunity to welcome you back at Turquoise Residence to meet and exceed your expectation.If I can be of any further assistance in the meanwhile please do let me know.

Thank you for your review. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we are sorry to hear that there are several aspects of your stay that did not meet your expectations.We sincerely apologize for the inconvenience caused to you during your short stay with us. I have shared your feedback with our entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with memorable experiences. You could have inform us during your stay if you had any concerns. Our aim is to address & solve during your stay. We maintain strict guidelines for room cleaning, maintenance & guest satisfaction. We have a Chat Service to reach out to the management to give a convenient stay with us.We appreciate your constructive feedback and we hope we will get an opportunity to welcome you back at Turquoise Residence to meet and exceed your expectation.If I can be of any further assistance in the meanwhile please do let me know.Thank youManager

It is with great delight to know that you had an awesome time staying in our lovely hotel. I am happy that you get to experience the warm hospitality and attentive service that we are known for while enjoying the various activities and facilities around the property. Thank you for letting us be a part of your holidays in the Maldives and appreciating the wonderful and dedicated team that we have in all corners of the property.Stay safe and see you again soon.

It is with great delight to know that you had an awesome time staying in our lovely hotel.

It is with great delight to know that you had an good time staying in our lovely hotel. You could have inform us during your stay if you had any concerns. Our aim is to address & solve during your stay. We maintain strict guidelines for room cleaning, maintenance & guest satisfaction. We have a Chat Service to reach out to the management to give a convenient stay with us.

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know.

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel. I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know.

Dear Guest,Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic stay with us and that our staff provided friendly and attentive service throughout your visit.It's great to know that you enjoyed our convenient location, as well as the proximity to grocery stores and restaurants. We're also delighted that you found your room to be clean with a nice view, and that the food delivery service met your expectations.We take pride in our commitment to prompt communication and we're glad that our chat service to the Front Office and Management provided you with immediate responses and added convenience to your stay.Thank you for recommending us! We greatly appreciate your support and look forward to welcoming you back in the future for another satisfying experience.Warmest regards,

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel.

Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments about our convenient location near the airport and complimentary shuttle service for your recent stay with us.We apologize for the inconveniences you encountered during your stay. We have taken immediate action to address the issues you mentioned. We have resolved the TV, power outlets, and bathroom door problems to ensure that future guests do not encounter similar difficulties.Regarding the Wi-Fi, we are actively working to improve its performance and stability. We understand the importance of a reliable internet connection, and we are implementing measures to enhance our Wi-Fi system.We value your feedback, as it helps us identify areas for improvement. We hope that despite the issues you faced, you were able to enjoy your overall stay with us. If you have any further comments or suggestions, please feel free to share them with us.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable experience.Best regards,

Kära Anna,Tack för att du delar din feedback med oss. Vi ber om ursäkt för besväret du upplevde under incheckningen. Vi förstår vikten av en smidig och effektiv incheckningsprocess, och vi har vidtagit åtgärder för att ta itu med de problem du tagit upp för att säkerställa en mer sömlös upplevelse för våra gäster.Vi uppskattar din förståelse angående den tillfälliga byggarbetsplatsen. Vi är glada att kunna meddela att byggnadsarbetet nu har slutförts, och vi hoppas att detta kommer att förbättra den övergripande atmosfären på vårt hotell för framtida gäster.Vi uppskattar din feedback och är tacksamma för ditt tålamod. Vi strävar efter att ge våra gäster en bekväm och trevlig vistelse, och vi är glada att höra att du tyckte att rummet var helt okej när du väl bosatte dig.Tack för att du valde vårt hotell, och vi hoppas få möjligheten att välkomna dig tillbaka i framtiden för en förbättrad upplevelse.Vänliga hälsningar,

Dear Ulla,Thank you for taking the time to rate your experience with us. We appreciate your feedback, although we noticed that you did not leave any specific comments regarding your rating of 6/10. We genuinely care about the satisfaction of our guests and would love to learn more about your stay to ensure we can address any concerns you may have had.If there were any particular aspects that fell short of your expectations, we would appreciate it if you could provide us with more details. Your feedback will assist us in making the necessary improvements and offering a better experience to our future guests.We are committed to delivering exceptional service and ensuring that every guest has a memorable stay. If there is anything we can do to rectify the situation or if you would like to discuss your experience further, please do not hesitate to reach out to our guest relations department. We value your opinion and would appreciate the opportunity to make things right.Thank you again for choosing our establishment. We hope to have the chance to exceed your expectations on your next visit.Best regards,

Dear Yee Wah Patty,Thank you for taking the time to rate your recent experience with us, although we noticed that you did not provide any specific comments along with your rating of 4/10. We sincerely apologize for not meeting your expectations, and we would greatly appreciate it if you could provide us with more information about your stay.We strive to ensure that every guest has a positive and memorable experience, and your feedback is crucial in helping us identify areas for improvement. If there were any particular aspects of your visit that were unsatisfactory or fell short of your expectations, we would like to understand them better so that we can address them promptly.We value your opinion and want to make things right. Our team is dedicated to delivering exceptional service, and we would welcome the opportunity to discuss your concerns further. Please don't hesitate to contact our guest relations department, where a representative will be happy to assist you.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to regain your trust and provide you with an exceptional stay in the future.Thank you for choosing our establishment, and we look forward to hearing from you soon.Best regards,

Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel.

Dear Susanna,Thank you for sharing your feedback about your recent stay with us. We are genuinely sorry to hear that your experience at our hotel fell short of your expectations, and we apologize for any inconvenience you may have encountered.We wish you could have raised your concern during your stay with us. We also have a Chat Service to reach the Hotel Management.We understand how important it is to feel comfortable and well taken care of during your time away from home, and we regret that we were unable to provide you with the level of service and satisfaction that we strive to deliver to all of our guests.To address your concerns and ensure that we learn from this experience, we kindly request you to provide us with more specific details about what aspects of your stay were unsatisfactory. Your feedback will help us identify the areas where we need to improve and allow us to take immediate corrective actions.Please be assured that your experience does not reflect the high standards we hold ourselves to, and we appreciate you bringing this matter to our attention. Our goal is to ensure that all of our guests enjoy a pleasant and memorable stay, and we are committed to making the necessary changes to achieve this.We would be grateful for the opportunity to make it up to you on a future visit and to demonstrate the true quality of our hospitality. If you decide to give us another chance, please feel free to reach out to our guest relations department, and we will do everything we can to ensure your next stay with us exceeds your expectations.Once again, we apologize for any inconveniences you faced, and we thank you for sharing your concerns with us. We value your feedback and hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Best regards,

Dear Soontorn,Thank you for taking the time to share your feedback about your stay with us back in July 2019. We appreciate your honest review and apologize for any inconveniences you experienced during your visit.We would like to inform you that since your stay, we have made significant improvements to our hotel standards and facilities. We have addressed the issues you mentioned and have taken measures to ensure a more comfortable and enjoyable experience for our guests.Regarding the maintenance issues you encountered, we apologize for any inconvenience caused. Our maintenance team has been notified, and we have implemented a rigorous maintenance schedule to promptly address any broken fixtures or equipment. We have also improved our hot water system to ensure consistent temperature regulation. Additionally, our housekeeping team has undergone additional training to enhance the cleanliness and overall appearance of our rooms and common areas.Furthermore, we have installed new and improved Wi-Fi systems to provide a reliable and fast internet connection for our guests. Our technical team has also addressed the air conditioning system to eliminate any unpleasant smells when in use.We understand the importance of clear signage, and we have taken steps to ensure that our hotel name signage is more prominent and easily visible to help guests find us without any difficulty.We appreciate your feedback, as it allows us to continuously strive for improvement and deliver a better experience to all our guests. If you have any specific concerns or would like to provide additional feedback, we encourage you to reach out to our guest relations department. We would be more than happy to address your concerns and make your next stay with us a truly pleasant one.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back and provide you with an enhanced experience that reflects the improvements we have made.Best regards,

Dear Alexander,Thank you for your exceptional review and for awarding us a perfect 10/10 rating! We are absolutely thrilled to hear that your stay with us exceeded your expectations in every aspect.Our team takes great pride in delivering exceptional service and providing our guests with a memorable experience, so your kind words are truly gratifying. It is wonderful to know that we succeeded in creating a positive and enjoyable stay for you.We are delighted that our facilities, amenities, location and services were to your liking. It is our goal to ensure that every guest feels comfortable and well taken care of, and we are glad to have achieved that during your visit.Your recognition of our staff's efforts is truly appreciated. They work tirelessly to ensure that each guest receives personalized attention and exceptional service, and your acknowledgment will serve as motivation for them to continue delivering their best.Thank you once again for your glowing review and for choosing our hotel. We value your feedback and the trust you have placed in us. We can't wait to welcome you back for another outstanding experience the next time your travels bring you our way.Best regards,

Dear Stephen,Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that our hotel was a suitable choice for your one-night stopover, and that you found the location convenient.We are glad to know that your room met your expectations and that you found it to be comfortable during your stay. We understand the importance of a good night's rest, especially when traveling, and we strive to provide a relaxing environment for our guests.It's great to hear that our Wi-Fi service worked well for you. We understand the need to stay connected, and we continuously work to ensure a reliable and fast internet connection for our guests.We are also happy to know that our transfer services were arranged smoothly and at a reasonable cost. We aim to provide convenient transportation options to make our guests' journeys hassle-free.We appreciate your feedback, as it helps us to understand what we are doing right and where we can further improve. We hope that if you find yourself in our area again, you will consider staying with us for another comfortable and convenient experience.Thank you once again for your review, and we look forward to welcoming you back in the future.Best regards,

Dear Andreea,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest review and are glad to hear that our hotel served as a suitable choice for your one-night stay.We apologize for any confusion or inconvenience caused regarding the pricing discrepancy. We strive to provide transparent and accurate information about our rates, and we will review our processes to ensure that any pricing discrepancies are addressed promptly. Expedia booking is excluding the Airport Transfer. We have just charged the minimal amount. We appreciate your kind words about our staff and their helpfulness. We understand that language barriers can sometimes pose a challenge, and we will continue to work on improving our English proficiency among our team members to better serve our international guests.Regarding the room size, we apologize if the accommodations did not meet your expectations. We understand that different guests have varying preferences, and we offer a range of room options to accommodate various needs. You have booked the base category room. Our Deluxe Rooms are spacious. We appreciate your feedback, and it will be taken into consideration as we strive to enhance our guests' comfort.It's wonderful to hear that you found the hotel's proximity to the bikini beach and the ocean convenient. We strive to provide our guests with a location that offers easy access to nearby attractions and natural beauty.Thank you again for your review and for choosing our hotel for your short stay. We value your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,

親愛なるヨッシー様貴重なお時間を割いてご経験を共有していただきありがとうございます。 ご滞在中はご不便とご不快な思いをさせてしまい、誠に申し訳ございませんでした。チェックイン手続きに20分以上お待たせしてしまい大変申し訳ございませんでした。 私たちはお客様の時間が貴重であることを理解しており、お客様にスムーズで効率的なチェックイン体験を提供できるよう努めています。 当社は手順を見直し、将来の遅延を最小限に抑えるための措置を確実に講じてまいります。また、コネクティングルームからの騒音によりご迷惑をおかけしてしまい申し訳ございませんでした。 お客様にとって安らかな眠りがいかに重要であるかは承知しておりますが、ご滞在中にそれが損なわれたことを心よりお詫び申し上げます。 私たちのチームは騒音関連の問題に迅速に対処することに尽力しており、そのような状況ではすぐにサポートが必要な場合はフロントデスクに連絡することをお勧めします。 全てのお客様に静かでくつろぎの空間をお過ごしいただけるよう、今後も一層の努力をしてまいります。改善すべき領域を特定するのに役立つため、皆様のフィードバックに心から感謝いたします。 ご安心ください。あなたのコメントは私たちのチームと共有されており、あなたが指摘した問題に対処するために必要な措置を講じます。ご旅行の際にまたこの地域にお越しの際は、より良い体験を提供できる機会をいただければ幸いです。 事前にゲストリレーション部門までお気軽にご相談ください。快適で楽しいご滞在をお約束いたします。この度は当ホテルをお選びいただきまして誠にありがとうございます。また、ご迷惑をおかけしてしまい重ねてお詫び申し上げます。 私たちはあなたのフィードバックを大切にしており、将来またあなたを歓迎する機会があることを願っています。よろしくお願いします、

Cher Simon,Merci d'avoir partagé vos commentaires sur votre récent séjour avec nous. Nous apprécions votre avis et nous nous excusons pour tout inconvénient causé par les travaux de construction en cours dans le quartier au moment de votre visite.Nous tenons à vous informer que les travaux de construction dans la région ont considérablement progressé depuis votre séjour en 2017, et nous sommes heureux de vous annoncer qu'ils sont maintenant presque terminés. Nous avons travaillé avec diligence pour améliorer l'environnement environnant afin d'offrir une expérience plus agréable à nos clients.En ce qui concerne les frais de transfert, nous nous excusons pour toute confusion ou insatisfaction causée. Notre objectif est de fournir des informations transparentes sur tous les frais supplémentaires, et nous reverrons nos procédures de communication pour nous assurer que les clients sont pleinement informés des coûts associés.Nous nous excusons pour le dérangement causé par les clients bruyants pendant votre séjour. Notre équipe se consacre à assurer un environnement paisible et reposant pour tous nos clients, et nous prenons ces questions au sérieux. Nous avons mis en place des mesures pour résoudre rapidement les problèmes liés au bruit, et nous continuons à surveiller et à maintenir une atmosphère paisible.Nous apprécions vos commentaires, car ils nous aident à identifier les domaines à améliorer. Vos commentaires ont été partagés avec notre équipe et nous prendrons les mesures nécessaires pour améliorer encore l'expérience client.Si vos futurs voyages vous ramènent dans notre région, nous serions ravis d'avoir l'opportunité de vous offrir une expérience améliorée. N'hésitez pas à contacter notre service des relations clients à l'avance, et nous ferons tout notre possible pour vous assurer un séjour confortable et agréable.Merci d'avoir choisi notre hôtel, et nous nous excusons encore une fois pour les désagréments causés. Nous apprécions vos commentaires et espérons avoir la chance de vous accueillir à nouveau dans le futur.Cordialement,

Dear valued guest,Thank you for sharing your wonderful feedback about your recent stay with us. We are thrilled to hear that you had a positive experience and that our hotel met your expectations for a quick overnight stay.We are glad to know that our pick-up and drop-off services from the airport were convenient and hassle-free for you. Our goal is to provide a seamless and comfortable experience for our guests, especially when it comes to transportation arrangements.We are delighted that our staff impressed you with their pleasant and kind demeanor. We take great pride in our team, and they will be thrilled to know that their efforts made a positive impact on your stay. We believe that genuine hospitality goes a long way in creating memorable experiences for our guests.It's wonderful to hear that your room was exceptionally clean. We understand the importance of cleanliness and hygiene, and our housekeeping team works diligently to ensure that our guests' accommodations are spotless and comfortable.Thank you for recommending our hotel as a suitable option for quick overnight stays when flying in or out. Your recommendation means a lot to us, and we truly appreciate your support.Once again, we appreciate your positive review and for choosing our hotel. We value your feedback, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,