Check-in was smooth and easy. The house was spacious, clean, and the kitchen was fully stocked with everything we needed. The property manager was responsive, although resolving issues wasn’t always as timely as we had hoped.Unfortunately, the ac stopped working the first night, which meant we couldn’t use two of the bedrooms without fans. Since it was July in Puerto Rico, this made sleeping a bit challenging. I requested fans but never received a response.On our last night, we also discovered a note on the drawer where the trash bin was stating that black trash bags were required. It would have been helpful to receive this information before our stay, as we had already purchased and filled the bins with white trash bags.Overall, we had a good stay. The kids loved the pool, the neighborhood was quiet and beautiful, and the nearby beach was great. While there were a few inconveniences, there were no major issues, and we enjoyed our time at the property.