萱威爾出租度假屋

"一般三星及酒店，房間茶及咖啡少許。只有商務酒店評級。"

"Lack of staff at reception for check-in. I checked in and being asked to obtain a credit card, when I am getting in, someone come to ask to solve a problem. I have been waiting patiently for few mins but not solved yet. And I drive the car out to wander around the site for another 20 mins and return. The staff is still talking to that person to solve the problem. I don’t want to be rude but I spent more than enough time in waiting for someone to cut me out and finish the check in finally at 8pm. The restaurant around closed at 9pm. I bring my kids and finally can’t go anywhere for dinner. The staff compensate for a garden view room and complimentary drinks but it is night time, any view did not create any difference and I didn’t use the drink coupon as well because we are busy to settle down with kids. "

"Terrible and ridiculous experience as it’s life threatening since out of nowhere our connecting room has been opened by a stranger at a late night. Complained to the hotel manager but no immediate action taken. Extremely frustrating!"

"Stayed here for 1 night as we landed very late into Melbourne. We got to the motel at around 11:40pm. We took the shuttle directly from the airport, which was very convenient. Staff were friendly and helpful. The room was spacious for 4, bathroom was clean and shampoo/conditioner/shower gel/ shower cap were provided. Towels were soft. I especially loved the heater light bulbs in the bathroom! It kept us warm during the winter. I would definitely come back if I had to stay near the airport. "

"房間有點小 環境乾淨 有燈泡壞了"