高級寢具、房內夾萬、書桌、手提電腦工作空間

赫爾希鄰近公園歡朋套房酒店的評價

2.5 out of 5
赫爾希鄰近公園歡朋套房酒店
195 Hershey Road, Hummelstown, PA

評價

8.8

優異

10 分評分,優異;1002 則評價中有 600 則" "
8 分評分,不錯;1002 則評價中有 278 則" "
6 分評分,一般;1002 則評價中有 61 則" "
4 分評分,欠佳;1002 則評價中有 35 則" "
2 分評分,很差;1002 則評價中有 28 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Giovanni

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年4月25日的回應
Dear Giovanni,Thank you for taking the time to share your feedback with us. We are thrilled to receive your 5 out of 5 rating!If you have any specific details or suggestions regarding your stay that you would like to share with us or if you wanted to give specific recognition to any member of our team, please do not hesitate to reach out to us directly. We value your input and are always looking for ways to improve our services.Once again, thank you for choosing our hotel. We hope to have the opportunity to serve you again in the future.Warm regards,Our Hampton Team

10/10 優異

Elizabeth P

讚好:住宿狀況
Very clean, courteous and professional staff!
於 2024 年 4 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年4月20日的回應
Dear Elizabeth,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words and are thrilled to hear that you found our hotel to be very clean and our staff to be courteous and professional. We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything else we can assist with, please do not hesitate to reach out to us.Thank you!Our Hampton Team

10/10 優異

Chad

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, start to finish
於 2024 年 4 月住了 2 晚
Hampton Inn & Suites Near the Park 於 2024年4月16日的回應
Dear Chad,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback and are delighted to hear that you've had friendly experiences with our staff throughout the duration of your stay.Creating a warm and welcoming atmosphere for our guests is something we strive for, and we're glad that our team was able to make your stay enjoyable. We believe that genuine hospitality goes a long way in ensuring a memorable experience for our guests.If you have any further questions or need assistance, please don't hesitate to reach out to our team. Our goal is to ensure that each guest has a pleasant and stress-free stay with us. Thank you once again for your kind words, and we hope to welcome you back to our hotel in the near future!Warm regards,Our Hampton Team

10/10 優異

Justin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was friendly and helpful, great environment
於 2024 年 4 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年4月15日的回應
Dear Justin,Thank you for taking the time to share your experience at our hotel. I am delighted to hear that you found our team to be friendly and helpful during your stay. Creating a welcoming and accommodating environment for our guests is one of our top priorities.If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We value your feedback as it helps us improve and enhance our services. Please give us a call if you would like to share any specific details or give recognition to any of our team members who went above and beyond.Thank you once again for choosing our hotel, and we look forward to welcoming you back soon.Warm regards,Our Hampton Team

10/10 優異

Qi

It is good to stay but no hire driver make us inconvenience.
於 2024 年 4 月住了 2 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年4月14日的回應
Dear Qi,Thank you for taking the time to share your feedback about your recent stay. I appreciate your comments and I'm glad to hear that overall, you had a good experience with us.I apologize for any inconvenience you experienced for want of a driver. We hope you had the chance to take advantage of the various ride-share applications that are available for transportation in our area. Should you decide to visit us again in the future, please feel free to reach out to our front desk team for assistance with arranging transportation options. We are always here to help with navigating any applications to the best of our ability.Once again, thank you for your feedback. Your comments are valuable to us as we strive to continually improve our services. If you have any further concerns or questions, please don't hesitate to contact us directly. We would be more than happy to assist you.Thank you,Our Hampton Team

10/10 優異

Natasha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年4月14日的回應
Dear Natasha,Thank you so much for taking the time to review our hotel. We truly appreciate your feedback and are delighted to hear that you had a five-star experience during your stay with us. It is great to know that we met your expectations and left such a positive impression on you. If there is anything specific that made your stay memorable, we would love to hear about it. Our team works hard to provide outstanding service, and your comments would be cherished.Thank you once again for choosing our hotel. We hope to welcome you back in the near future for another fantastic experience.Warm regards,Our Hampton Team

10/10 優異

Laura

於 2024 年 4 月住了 1 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年4月25日的回應
Dear Laura,Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you had an enjoyable experience during your stay.Should you have any future travel plans, please do not hesitate to reach out to us. We would be more than happy to assist you with any arrangements or requests you may have. We always strive to make our guests feel welcome and take great pride in ensuring their comfort and satisfaction.Thank you again for choosing us. We hope to have the pleasure of welcoming you back soon.Warm regards,Our Hampton Team

10/10 優異

Dionlen

讚好:整潔度、職員與服務和住宿狀況
Great people and good breakfast
於 2024 年 3 月住了 2 晚
Hampton Inn & Suites Near the Park 於 2024年3月21日的回應
Dear Dionlen,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your experience with us.Our dedicated team takes pride in providing exceptional service, so it is delightful to learn that our staff made a positive impression on you. Additionally, we are delighted that you enjoyed our breakfast. We believe that a good breakfast is essential to kick-start a day of exploration and relaxation, and we are glad that you found it to be enjoyable.We hope to have the pleasure of welcoming you back to our Hampton Inn in the future for another great stay. Thank you!Our Hampton Team

10/10 優異

Krystyna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location easy to get to the Hershey Theater and Rubber Soul brewery. Bed was very comfortable and clean room. They are renovating the rooms and the floor we were on was complete. We will definitely stay there again for the next show we see.
於 2024 年 3 月住了 1 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年3月21日的回應
Dear Krystyna,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your needs. It's great to know that you found your room comfortable and clean, especially with the recent renovations on the floor you were on.We appreciate your kind words and we're glad that our efforts to provide a comfortable and pleasant stay did not go unnoticed. We always strive to create a relaxing atmosphere for our guests, and it's fantastic to see that you plan on returning for your next show at the Hershey Theater.Your feedback is incredibly valuable to us, and we'll be sure to share your comments with our team. They work hard to ensure that our guests have a wonderful experience, and they'll be delighted to hear about your satisfaction.Once again, thank you for choosing our Hampton Inn! If you have any further feedback or if there's anything else we can do to assist you, please feel free to reach out to us. We look forward to welcoming you back for another enjoyable stay in the near future.Thank you.Warm regards,Our Hampton Team

10/10 優異

karen

Very clean, friendly staff.
於 2024 年 3 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月15日的回應
Dear Karen,Thank you so much for taking the time to write a review about your recent stay. We truly appreciate your feedback and are thrilled to hear that you found our hotel very clean and our staff friendly. Our team takes great pride in providing a clean and comfortable environment for our guests, so it's wonderful to know that we met your expectations. We believe that a friendly and attentive staff can truly enhance the overall guest experience.If there is anything else you would like to share, please do let us know. We love to recognize our team members for their outstanding efforts.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Thank you.Our Hampton Team

10/10 優異

Erik

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place! I would definitely stay here again!
於 2024 年 2 月住了 4 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Erik,Thank you so much for taking the time to share your experience at our hotel! We always appreciate hearing from satisfied guests like yourself.If you have any further feedback or suggestions, please don't hesitate to reach out to us and let us know. We value your input and are always looking for ways to improve our services.Best regards from Our Hampton Team

8/10 不錯

Todd (Disputanta)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
close to what we were planning to do and great breakfast
於 2024 年 2 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Todd,Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your kind words and are glad to hear that our location was convenient for your plans and that you enjoyed our breakfast. Please do not hesitate to contact us if you need anything at all!Thank you,Our Hampton Team

2/10 很差

Richard

親子同遊, 商務旅客
不滿:職員與服務和設施服務
Had to write my name in a piece of paper because the person at the front desk didn’t understand me. Pool closes at 10pm but when we called down at 10:40 with a noise complaint since we were above the pool nothing was done. No apology or compensation at checkout. Bathroom floor was sticky as well would definitely choose another place to stay if I was in the are again
於 2024 年 2 月住了 1 晚
Management 於 2024年3月1日的回應
Dear guest,Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are among our top priorities, and it disappoints me to learn that we fell short of meeting your expectations. Please allow me to address your concerns.Firstly, I apologize for any miscommunication that occurred at the front desk. We always strive to provide excellent service to all our guests, and I am sorry if you felt misunderstood. I have shared your feedback with our front desk team to ensure that such instances are minimized, and our guests are served promptly and efficiently.Regarding the noise complaint you mentioned, I apologize for any inconvenience caused by the delay in addressing the issue. We take noise disturbances seriously and aim to resolve them within a reasonable timeframe. I apologize if this did not happen in your case. Our team strives to create a peaceful environment for all guests, and I assure you that we will reinforce our protocols to handle noise complaints more promptly.I am sorry to hear about the sticky bathroom floor you encountered. Maintaining cleanliness throughout the hotel is of utmost importance to us, and I apologize for any oversight in this regard. I have shared your comments with our housekeeping team to ensure that such instances are rectified promptly, and our guests experience the cleanliness they deserve.Once again, I apologize for the inconveniences you experienced during your stay. We appreciate you bringing these issues to our attention, and I can assure you that we will take them seriously. I hope you will give us another opportunity to provide you with a more enjoyable experience should your travels bring you back to the area.Thank you.

2/10 很差

Katherine

商務旅客
不滿:整潔度和住宿狀況
Felt unsafe...Third floor was under construction....room smelled...parking lot was poorly lit. I did not stay. I went home.
於 2024 年 2 月住了 1 晚
Hampton Inn & Suites Hershey Near the Park 於 2024年2月8日的回應
Dear Katherine,We are sorry to hear that you had an unpleasant experience during your stay with us. We will look into any potential issue with room smells, as we make sure to enforce our nonsmoking policy and to follow Hilton standards of cleanliness with our Housekeeping. We apologize for any inconvenience you faced and hope you will try our hotel again in the future.Sincerely,Our Hampton Team

8/10 不錯

Sandra

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was being renovated but the staff was very welcoming and the property was clean. I would stay in the future.
於 2024 年 1 月住了 2 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Sandra,Thank you for taking the time to share your feedback about your stay with us. We value your input and are pleased to hear that you found our staff welcoming and the property clean. We understand that renovations can sometimes be inconvenient, and we appreciate your patience and understanding. Our team is working diligently to ensure that any disruptions are kept to a minimum, and we're excited about the improvements this will bring in the future.Your positive comments about our staff are truly appreciated. We strive to provide excellent service and a warm welcome to all our guests.We hope to have the opportunity to welcome you back in the near future.Best regards,Our Hampton Team

10/10 優異

Bruce (Braddock Hgts)

家人同遊
Good price, friendly staff
於 2024 年 1 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Bruce,Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are glad to hear that you found our hotel to be a good value. Our team takes great pride in delivering excellent service and making sure that every guest feels welcome and taken care of.If there's anything else you'd like to share or any suggestions you may have, please feel free to reach out to us.Thank you again.Warm Regards,Our Hampton Team

8/10 不錯

Jodi

於 2024 年 1 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Jodi,Thank you for taking the time to give your feedback regarding your stay at our hotel. If you have any suggestions on how we could make your next stay with us absolutely perfect, please do not hesitate to contact us. We hope to see you again soon!Warm Regards,Our Hampton Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was fantastic. The gentleman that ran the breakfast area is an absolute pleasure and the hotel management staff needs to recognize him for his excellent service!!! The rest of the staff was great too, but he really goes above and beyond customer service.
於 2024 年 1 月住了 2 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel. I am thrilled to hear that your stay with us was fantastic! I would like to express my sincere gratitude for your kind words regarding our breakfast area staff. It is heartwarming to know that his excellent service did not go unnoticed. I will be sure to pass on your compliments to him and our management team to recognize his exceptional dedication to customer service. Our team takes great pride in going above and beyond to make our guests feel welcome and valued.If there is anything else we can do to enhance your future visits, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back to our hotel.Warm regards from Our Hampton TeamZara K.Front Desk Supervisor

6/10 一般

Melissa

Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Melissa,Thank you for taking the time to offer feedback regarding your stay at our hotel! If you have any feedback or suggestions you would like to share, please do not hesitate to contact us.We hope you enjoyed your stay and hope to see you again!Warm Regards,Our Hampton Team

10/10 優異

SHERREE

於 2024 年 1 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Sherree,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please contact us at any time.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team

10/10 優異

Russell

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a comfortable stay there. The staff and facilities were great for us. The gentleman overseeing the weekend breakfast bar was very courteous and helpful going out of his way to connect and serve the guests.
於 2024 年 1 月住了 3 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Russell,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a comfortable stay and that our staff and facilities met your expectations. We are pleased to hear that our breakfast staff had gone above and beyond to provide you with exceptional service, and will be passing your feedback along to our management team to recognize him. Once again, thank you for choosing Hampton Inn Near the Park, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Our Hampton TeamZara K.Front Desk Supervisor

10/10 優異

Regina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean , friendly
於 2024 年 1 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Regina,Thank you so much for taking the time to leave a review of your stay at our hotel. We truly value your feedback and I'm delighted that we succeeded in providing a clean and comfortable environment for you.We believe that genuine hospitality can make a huge difference in our guests' experiences, and I'm glad that our team made you feel welcome.If there's anything we can assist you with, please feel free to reach out to us.Warm Regards,Our Hampton Team

10/10 優異

Sara

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear Sara,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please do not hesitate to reach out to us.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team

10/10 優異

David

於 2023 年 12 月住了 1 晚
Hampton Inn & Suites Near the Park 於 2024年3月7日的回應
Dear David,Thank you for taking the time to submit your feedback regarding your stay at our hotel! If you have anything you would like to share, please do not hesitate to reach out to us. We are available at any time to take your call.We are truly happy you enjoyed your stay and hope to see you again soon!Warm Regards,Our Hampton Team

10/10 優異

Iris

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for families! Highly recommend!
Highly recommend! We will definitely be coming back! The suite was perfect for our family, with the bathroom and kitchenette area between the bedroom and couch area so we could put an inflatable mattress there for our toddler and separate the kids at bedtime. The staff was very friendly and accommodating. They clearly enjoyed having kids around, which you don't always find at hotels. Excellent breakfast and perfect for kids.
於 2023 年 12 月住了 1 晚

2/10 很差

Seán

讚好:住宿狀況
不滿:職員與服務
The room was freezing. The beds were horribly stiff. Had to change our rooms because the heater was broken in the original room.
於 2024 年 1 月住了 1 晚

10/10 優異

Devin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Denise (Henrico)

於 2023 年 12 月住了 2 晚

10/10 優異

Scott

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Marcie

家人同遊
於 2023 年 12 月住了 2 晚

8/10 不錯

Erin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the room, pool, free breakfast and closeness to Hershey Park.
於 2023 年 12 月住了 2 晚

8/10 不錯

GLEN

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
USB and electric ports by bed did not work or were damaged. Based on age of hotel this was disappointing. No dining close by. “Free” breakfast needs bacon. Hotel is a little pricey for the area and what is being provided.
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff was very friendly and helpful. Hotel and room was very clean and neat. New hotel, so gps didn't take us right to the parking lot, but it was easy enough to figure out how to get in.
於 2023 年 12 月住了 2 晚

10/10 優異

Cathryne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to Hershey Park. It’s was great for me and my daughter. The staff was polite, helpful, and friendly.
於 2023 年 12 月住了 3 晚

6/10 一般

Carmencita

親子同遊
讚好:整潔度和住宿狀況
Close to the park
於 2023 年 12 月住了 2 晚

6/10 一般

Kelly

伴侶同遊
There was a fire alarm pulled right before we got there. Several fire trucks were out front. We never got an answer as to why. The ads made this location seem safe and close to Hershey, and it was, but right around the corner was a "blue light" area. Not so safe.
於 2023 年 12 月住了 2 晚

10/10 優異

Carl

家人同遊
Great place
The best hotel experience I’ve been to in along time.
於 2023 年 12 月住了 1 晚

10/10 優異

Bibi

於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
It was nice!
於 2023 年 12 月住了 1 晚

10/10 優異

Brent

讚好:整潔度、職員與服務和住宿狀況
Very nice
於 2023 年 12 月住了 1 晚

10/10 優異

Stephanie

家人同遊
讚好:設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Narwan

家人同遊
讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
This location was convenient to Hershey and the hotel was very clean. However, the first room we were given had a faulty heater and the room was freezing, while the second room’s tv had extremely dark picture quality (with no ability to change the settings). Hotel is definitely older and it’s showing. Front desk staff were not very friendly.
於 2023 年 12 月住了 1 晚

10/10 優異

Diana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super Stay
The staff there is wonderful!!
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Jon

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Carol (Canton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Linda

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

KIMBERLY

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚