"The staff are very helpful. They introduce the sight-seeing points in details and helped us to book transportation and show tickets. The hotel location is very good and just next to the show theatre. Restaurants are also at walking distance."
"酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。"
"hotel location totally wrong what showing in hotels.com and the acual location of the hotel. i have been paid all my booking but couldn't stay, it means steal money from somebody."
"Had issue in the beginning, hotel front desk told me they don't accept prepaid booking but pay at hotel only. So I have to pay deposit and call hotels.com. Finally hotel refund my money while checking out. Breakfast isn't as good as other Ramada."
"Beautiful hotel lobby and rooms. Bed are a bit stiff Western standards but comfortable. Temperature control in rooms is terrible. Could not change the mode so it was always on heat and room was hot. Had to open the window. This has been a consistent comment from other guest and it is disappointing ..."
