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“The hotel staff were very friendly and helpful, and their service was very generous; they were always trying to assist and were excellent guides on our tours. I should clarify that the breakfast is very basic, I completely understand that, but Robbie and her husband deserve top marks for their excellent service.”

“Staff was extremely courteous and helpful. Temperature controls on shower were erratic.”

“需要住4晚，轻松游张家界，所以很仔细地挑选酒店。没有让我失望，这是非常棒的酒店，位置好极了，就在森林公园东门门口，公园出口紧挨酒店，所以每天出入公园几乎不怎么用走。酒店附近500米以内有很多很好的歺馆，小超市，是个超级方便的地方。酒店是个封闭式中式风格院落，非常安静安全，客房设计新颖别致，禅艺风格，智能化控制，非常方便。早歺丰富好吃，全面管家式服务，酒店每一个人，从店长，前台，到歺厅吧台，客房，都服务周到真诚，让人真的有宾至如归之感觉。价格虽有些小贵，但是下次来张家界，这里仍然是我的首选，也真心推荐给其他朋友，张家界国家森林公园最佳位置酒店，没有之一。”

“Beautiful hotel nestled in the Zhangjiajie National Forest Park, with stunning views. Very convenient if you want to visit the national park, but less convenient for other attractions (the Grand Canyon, the city centre and the Tianmen Mountain Gate). The breakfast offers a good balance of Western and Eastern flavours. The food is also excellent. Special mention goes to the receptionist, Tiffany. She was incredibly kind, friendly and knowledgeable. She helped us arrange transportation to the……

“很新的酒店，暴露的缺點很多，停車場潮濕陰暗，房間廁所非常的臭，應該不會是我們來住才發生的，可見房務人員沒有確實的做好準備工作。雖然最後要更換低樓層給我，已經是三更半夜了，連續聞到臭氣沖天的房間，還是三十年來第一次在希爾頓發生。”

“早餐提供多樣選擇，住宿地點方便，周邊商店及餐廳多樣選擇”

“My wife and I had a wonderful amazing stay at this property. This B&B is nestled in a quiet, friendly, clean and hospitable little village within a 10 minute walk to the 'Middle' Gate of the Zhangjiajie Forest National Park. The location is made even more peaceful by the mountains and open meadow facing the poolside of the property. It is located away from direction of where all the tour buses would usually turn to drop off tourists near the park entrance. Ken, the Duty Manager, and his staff……

“Everything was really perfect and lovely”

“Gorgeous property have stayed here twice already:) super close to the national park. most staff is v helpful and professional. Yummy food. Perfect views. Love the pool. It’s in the woods so expect some insects but totally understandable. ”

“Great location, walkable to everything close to the tunnel / walk with several great restaurants and massage and nail and lots of stuff… I actually walked back from Zangjiajie park … though it was close enough Staff was so nice and helped me book several attractions… , room could use some painting but I loved their fancy toilet bidet !!!”

“Me encantó la decoración de madera, le da un ambiente muy cálido. Por las mañanas y al atardecer escucho los pájaros de la montaña, es una experiencia muy tranquila.”

“Nuestra experiencia en Hampton by Hilton Zhangjiajie fue simplemente maravillosa. ¡Un hotel que superó nuestras expectativas! Desde la calidad de sus instalaciones hasta la atención de todo el personal, nuestra estancia fue de diez. El desayuno fue estupendo, las habitaciones y amenidades excelentes, y todos los artículos de higiene personal que nos proporcionaron fueron de gran calidad. Queremos agradecer especialmente a las chicas de recepción, quienes fueron sumamente amables y nos apoyaron……

“This is a very good B&B. You can taste the local specialties, and the housekeeper is very attentive and considerate. The environment of the B&B is very beautiful. You can see the whole mountain view from the room, and there are many cats and dogs, which are very cute. Highly recommended!”

“所有前枱服務員沒有笑容和不耐煩，因為上到房間發現馬桶按去水制鬆脫而需要維修，可能覺得麻煩，所以有點黑面，還好企在旁邊的兩位小哥哥包括幫忙寄存行李和每次出門詢問是否需要車，告訴他我們已經有車他們還笑容滿面，最後一天還問需要車到車站，在好奇之下問了一下車需要多少錢後再回答不用了，小哥哥還很有禮貌地回答沒問題再送我們出酒店，回說酒店方面本以為這麼多年的酒店感覺應該有點舊和有發霉味道，但這酒店原全沒有感覺幾整潔，今次的4星是給兩位小哥哥和其他服務員”

“The staff sent us to a different property managed by a friend. They overbooked the place and told us that they will not respect the reservation we made through Expedia. The room cost was triple the price. They sent us to a different location pretty far and without the view we reserved. They offered breakfast and different amenities without given any. We reserved the hotel because of the view of the falls and they sent us to a different hotel. I will not recommend at all. Right now we……

“The riverside view is nice and the room is comfortable. The lighting in the corridor felt a little dim to me.”