Los Angeles The Huntington Library Hotels

"Should have let people check in their bag prior to 3pm. I arrived their @2:30pm and they declined to offer."

"Front desk attendant man was extremely rude. If you need anything from the front desk, whether you have a simple question, need to switch rooms, or even doing a simple check in or out, dont expect them to be even remotely kind or respectful. The front desk attendant was so cruel and insulted me every time I tried to seek assistance. Awful experience. I will never go back there again."

"Great place to stay. Walking distance to downtown area"

"Yes"

"This is my second time staying at the Pasadena Hotel and Pool. I love the rooms and property using the pool both times. Ooh La La Cafe is a great start to a morning across the street. It’s located less than 1.5 miles from all the bars, restaurants, and shops. Would and will be staying here again. "

"The"

"Great gym"

"The location, parking, staff and amenities of this hotel are great!! It is the only place I stay when I travel there. "

"This place was awful and I’m bummed I spent so much money there when I could have stayed at a much better property for a little more just down the street. The first experience I had was with extremely rude desk, clerk who ended up giving us an awful room. The first night once my kids were already settled in bed the toilet broke, and instead of sending a handyman, they sent the housekeeper with a plunger for us to plunge the toilet. I kept complaining but instead of switching rooms they just stuck us with the damn plunger. The breakfast tasted like plastic. They failed to let us know that you need to request housekeeping by hanging a sign on the door so we did not get our room cleaned. On top of it the refrigerator was broken, the beds were stained, the bathroom was falling apart, and the non-disabled stuff would take the accessible parking spaces, even without a placard. I will never again stay here and I do not recommend anybody else doing it either."