路易斯维尔赫斯特伯恩购物中心附近酒店

“I want to start this off by saying the hotel was very nice, breakfast was great and the staff were very kind. We picked this hotel because it looked to be in a nice area with a lot of things to do and it looked safe. Our vehicle and multiple others were broken into while staying and the hotel does not have surveillance cameras on the parking lot. What happened to our car was not the hotel’s fault and they were very helpful, but the lack of security was concerning. ”

“The room was clean, neat and quiet. ”

“Everything was pretty awesome. The only real issue we had was the drains didn’t drain well and the ac didn’t blow too well.”

“This hotel has excellent hardware facilities and a good overall stay experience, but one of the male front desk staff members had a very poor attitude, even telling guests to shut up!”

“rooms were clean and nicely set up. The staff was friendly and helpful”

“Clean ”

“Great staff, handicapped rooms are not as described on the Hilton website, nice rooms but shower 'barn' doors don't open wide enough for a wheelchair to pass through”

“舒適”

“Most of the outlets in the room didn’t work ”

“Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. ”

“pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake.”

“Front desk was super helpful and polite. Room is quite clean. I would stay again. ”

“The front desk lady was the most welcoming person I've seen in a hotel.”

“Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep.”

“Very clean and modern. Good location”