「I arrived at the property and was immediately disappointed. I didn't check -in. No elevator to the 2nd floor. I had several bags. The property looked run down. I was changing property due to a negative experience with another hotel. Sooooo disappointing because you cannot get a refund through Expedia. I will no longer use Expedia and other on-line booking outlets. Just cannot rely on the hotel ratings.」
「I arrived at the property and was immediately disappointed. I didn't check -in. No elevator to the 2nd floor. I had several bags. The property looked run down. I was changing property due to a negative experience with another hotel. Sooooo disappointing because you cannot get a refund through Expedia. I will no longer use Expedia and other on-line booking outlets. Just cannot rely on the hotel ratings.」
Patricia