鄰近悉尼ILUMINA酒店 | 熱門悉尼ILUMINA住宿限時優惠每晚可低至 HK$918

「The location is perfect, very close to places of interest」

「Good as usual」

「房間整潔，寬敞舒適，職員服務良好，熱情」

「都很好」

「我入住兩個禮拜，從入住第一天，我就發現房內的洗碗機沒辦法關掉，一直發出機器的聲音，請櫃檯幫忙處理，但完全沒有處理。每天房內打掃也很不乾淨，廁所有異味，吸收台從我入住地衣天就有霉菌，兩個禮拜內沒有一天刷掉。也從來沒有打掃過房間的地板，非常明顯的灰塵和髒污。不符合他的品牌價值與形象，非常失望！」

「大廳與房間香氣都很宜人」

「The front desk issued a card wrongly and a stranger was knocking on my door 1.30a at night… terrible experience」

「前台客服態度差，room service很慢，而且經常送少送漏東西」

「My allocated room is right above the lobby entrance (room 230). The window to my room is viewable from anyone walking into the lobby so I have to shut it all the time. This made me woke up at 1am with the sudden commotion at the lobby. Wifi is ridiculous that you have to join the hotel programme to use it. So easy to click pay on the UI and I had to ring reception to get it sorted. Only good thing is you can borrow dyson hair straightener. 」

「乾淨整潔」

「Good location 」

「游泳池金屬有破,小孩被割到留血,整個皮掀起來,但是飯店都沒有主動幫忙...」