"This is really a family-friendly hotel - the room we stayed in was huge (2 queen sized beds with a 2 bunk beds) and the hotel was really conveniently located. We could walk to Akihabara and it was literally only 4-5 stops from Ginza - or a 15-20 minute taxi ride (which cost about 2700 yen).
Ella was really superb too - I had booked a room which I originally thought was sufficient for my family of 3 adults and 1 baby but we quickly found out that the bed situation was not ideal for my pregnant wife and toddler. I was trying my luck to get a bigger room and fortunately, there was one available. Ella showed me to the room before letting me decide if I want to take it. Could have been a disastrous holiday in Tokyo but for Ella's intervention. Thank you and we will be sure to stay with &here again whenever we are in Tokyo!!"