Our stay was absolutely perfect! The unit was very clean, looked just like it does in the pictures, and very comfortable. Making the reservation was easy, property manager was responsive to questions, and directions for checking in and out was easy to follow. I had a slight issue with parking and was able to reach the property manager right away for assistance. The only issue that came up was the parking garage gate was not working for 2 nights, but they posted a security guard there the second night to keep an eye on things. Outside of that, this was exactly what my family and I were hoping for, and we were very happy with our stay.