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墨爾本海灘希爾頓酒店的評價

3.5 out of 5
墨爾本海灘希爾頓酒店
3003 North Highway A1A, Indialantic, FL

評價

8.8

優異

10 分評分，優異；1001 則評價中有 592 則" "
8 分評分，不錯；1001 則評價中有 251 則" "
6 分評分，一般；1001 則評價中有 92 則" "
4 分評分，欠佳；1001 則評價中有 39 則" "
2 分評分，很差；1001 則評價中有 27 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Colleen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

LaTrelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Covered parking, large room and great view of ocean. Very clean
於 2024 年 5 月住了 1 晚
Elvis Manager On Duty 於 2024年5月20日的回應
we greatly appreciate your business and feedback.

10/10 優異

Donna

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the nicest stays ever! Thank you for the weekend!
於 2024 年 5 月住了 1 晚
Elvis Manager On Duty 於 2024年5月14日的回應
we greatly appreciate your business and feedback. We look forward to seeing you again.

10/10 優異

Naomi (Rochester)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely love this property. My husband and I have been coming to this location for many years and it is our go to place annually to stay. We love that it is right on the beach along with the convenience of having the option to eat right at the hotel and enjoy drinks outside while enjoying the pool or Jacuzzi.,, Even though it is minor, I always look forward to the infused water available to guest right in the lobby. Sometimes when we stay there The rates are way over what they should be, but in general, we absolutely love staying here and the beds are extremely comfortable.
於 2024 年 2 月住了 3 晚
Elvis Manager On Duty 於 2024年5月10日的回應
we greatly appreciate your feedback and look forward to having you stay with us again.

8/10 不錯

Courtney

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年5月6日的回應
we greatly appreciate your feedback.

10/10 優異

Iana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 5 月住了 1 晚
Elvis Manager On Duty 於 2024年5月3日的回應
we greatly appreciate your feedback.

10/10 優異

Pamela

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年5月3日的回應
we greatly appreciate your feedback.

10/10 優異

Patricia (Raleigh)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I always stay here as a solo traveler I feel safe the staff is wonderful great location beds are excellent
於 2024 年 4 月住了 5 晚
Elvis Manager On Duty 於 2024年5月3日的回應
we greatly appreciate your feedback.

10/10 優異

Edward

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love everything
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年5月3日的回應
we greatly appreciate your feedback.

10/10 優異

Shane

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was courteous and available. Everything that is to be expected with a proper hotel has been met. Even the other guests were great. I will definitely stay here again.
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月28日的回應
we greatly appreciate your feedback and look forward to having you back.

6/10 一般

Teresa

讚好：職員與服務
Having to pay to park and the price being high thwm low then high
於 2024 年 4 月住了 6 晚
Elvis Manager On Duty 於 2024年4月29日的回應
we greatly appreciate your business and feedback.

10/10 優異

Viola

家人同遊
I thought the bedding was extremely comfortable pillows as well. It felt lux without being over the top. I also love that they offered the umbrellas and beach lounge chairs. The frozen drinks were superb. They were not too sweet. Just an all-around comfortable place to stay.
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年4月26日的回應
thank you for your feedback.

10/10 優異

Brian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Elvis Manager On Duty 於 2024年4月26日的回應
we greatly appreciate your feedback.

10/10 優異

Michael (Delray Beach)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Charlene at the front desk is a wonderful, amazing person. So greatfull I got to meet her. You're lucky to have her.
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月24日的回應
we greatly appreciate your business and will let Charlene know of this recognition.

10/10 優異

Jose

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Elvis Manager On Duty 於 2024年4月24日的回應
we greatly appreciate your business.

10/10 優異

Ismael

於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年5月14日的回應
we greatly appreciate your feedback.

8/10 不錯

Cafo

Met my expectations!
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月24日的回應
we greatly appreciate your business and feedback.

10/10 優異

liber

讚好：整潔度、職員與服務和住宿狀況
It's a Good choice ,2 times there and i'll be back for sure
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月24日的回應
we greatly appreciate your business and feedback.

10/10 優異

Katherine (Coral Spring)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful place enjoy the weekend with my baby and husband .
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月24日的回應
we greatly appreciate your business and feedback.

6/10 一般

Charlotte

親子同遊
不滿：職員與服務
It’s ok!!!! Nothing special about this property unfortunately and feel it was overpriced for what we received the room was average. Outside bar and dining staff were not great and pretty unhelpful Had incorrect charges on the room which to be fair was sorted out quickly but was a good job I checked my bill throughly Would probably look for somewhere else next time we are in Melbourne
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月21日的回應
we greatly appreciate your feedback and will look into improving our services moving forward

10/10 優異

Jody

讚好：整潔度、職員與服務、設施服務和住宿狀況
I always love this property because its on the beach and the staff is always pleasant and friendly. They are always willing to assist you. The peace is great
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月21日的回應
we greatly appreciate your feedback and look forward to having you stay with us.

10/10 優異

Deirdre

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 4 月住了 5 晚
Elvis Manager On Duty 於 2024年4月18日的回應
we greatly appreciate your business and feedback.

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Elvis Manager On Duty 於 2024年4月17日的回應
we greatly appreciate your business and feedback.

10/10 優異

Jacob

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel staff were wonderful, room was great. Hilton never disappoints. Local restaurants were all really good too. Will definitely be back.
於 2024 年 4 月住了 3 晚
Elvis Manager On Duty 於 2024年4月17日的回應
we greatly appreciate your business and feedback.

8/10 不錯

Deborah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice spot on the beach. Could use more towels and other bathrooms amenities. Nice pool and poolside bar. Weather was gorgeous. Would stay again!
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年4月17日的回應
we greatly appreciate your business and feedback.

10/10 優異

Rhonda

於 2024 年 4 月住了 2 晚

6/10 一般

Anthony

伴侶同遊
The breakfast buffet was terrible, and they were doing construction, lots of noise.
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年4月13日的回應
we greatly appreciate your business and feedback. We do apologize for the inconvenience the maintenance work on our tiki bar may have caused.

2/10 很差

Ashlee

不滿：整潔度、職員與服務和住宿狀況
With great anticipation we made reservations at your hotel for our spring break, our first spring break and my mother's first trip to Florida. I wish that I could say that it was a great experience but unfortunately I cannot say that. We called a couple weeks ahead of time to arrange for a crib to be in our room when we arrived but unfortunately it was not there. The associate at the front desk apologized and said she would have it sent right up. When we returned to our room after some time at the beach there still was not a crib. There was a pack-n-play. A pack-n-play is nothing like a crib. It is very small. My son was not comfortable in it at all so needless to say that we did not sleep comfortably at all. When I went to give my son a bath I noticed that the tub was dirty. There was pink soap scum and dirt in the tub. When my mother took my older son to the pool, she told the front desk associate who said "Did you want me to send someone to clean it?" Really?!? We have a dirty bathtub and you have to ask if it wanted it cleaned. Unbelievable. After the cleaning people left my older son went to take his bath and I looked and it was still dirty. The next morning we called the front desk and they offered to move our room. We asked for someone to help us and was told no one was available. We asked for a luggage cart and again, nothing available. We had reservations so my mother and I carted all of our luggage, toys and two children to a room that was suppose
於 2024 年 4 月住了 3 晚
Elvis Manager On Duty 於 2024年4月13日的回應
we greatly appreciate your feedback and will look into improving our services.

6/10 一般

Jim

於 2024 年 4 月住了 3 晚
Elvis Manager On Duty 於 2024年5月3日的回應
we greatly appreciate your feedback.

10/10 優異

Pauline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pool and Beach area was very hood and maintained. Staff was very helpful and professional.
於 2024 年 4 月住了 5 晚
Elvis Manager On Duty 於 2024年4月9日的回應
WE GREATLY APPRECIATE YOUR BUSINESS AND FEEDBACK.

10/10 優異

Tonia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Elvis Manager On Duty 於 2024年4月9日的回應
WE GREATLY APPRECIATE YOUR BUSINESS AND FEED BACK.

6/10 一般

Kevin

讚好：整潔度和職員與服務
不滿：住宿狀況
Room was average. We paid a little more for a full deck/patio, but regretted it since we were directly above the roof with the a/c unit and had to listen to it instead of the ocean. In addition, half of the pool deck was closed off for pressure washing and maintenance which took away from the ambiance. Overall average stay, but would have stayed at another hotel if we’d known.
於 2024 年 4 月住了 2 晚
Elvis Manager On Duty 於 2024年4月5日的回應
we greatly appreciate your business and feedback.

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Elvis Manager On Duty 於 2024年4月5日的回應
we greatly appreciate your business and feedback.

10/10 優異

Dalva

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Second time I stay at this location. Staff is professional and prompt to help. Accommodations and beach area are great. Stayed on the 10th floor this time , oceanfront … amazing view.
於 2024 年 3 月住了 1 晚
Elvis Manager On Duty 於 2024年4月6日的回應
we greatly appreciate your business and happy to know that you enjoyed your stay with us.

8/10 不錯

Jolene Van

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ocean proximity
於 2024 年 3 月住了 3 晚
Elvis Manager On Duty 於 2024年4月2日的回應
we greatly appreciate your business and feedback.

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Overall, this is a fantastic, beautiful, relaxing property and I would definitely return again. We stayed for a week and loved every minute. 9th floor, ocean view suite had perfect views of the ocean and property. Yes, some things are a bit outdated and in need of repair on the property but did not interfere with our stay.
Elvis Manager On Duty 於 2024年4月1日的回應
Thanks for the great feedback and look forward to having you stay again with us.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay with the family for spring break!
於 2024 年 3 月住了 5 晚
Elvis Manager On Duty 於 2024年4月1日的回應
we greatly appreciate your business and look forward to having the opportunity to serve you again in the future.

10/10 優異

Gerardo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 2 晚
Elvis Manager On Duty 於 2024年4月1日的回應
Thanks for the positive feedback and we look forward to you staying with us again in the future.

10/10 優異

Andrew

讚好：住宿狀況
於 2024 年 3 月住了 1 晚
Elvis Manager On Duty 於 2024年3月31日的回應
we greatly appreciate your business and feedback.

10/10 優異

Brianna

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We absolutely love it here! This was our second spring break spent in Melbourne and we are hooked. The location is amazing. Close enogh to go explore Cocoa Beach and Orlando for a day, and then come back to the beach. There are no crazy crowds of teenagers to deal with (huge bonus) and hearing the ocean all night is perfection. We'll be coming back for sure!
於 2024 年 3 月住了 8 晚
Elvis Manager On Duty 於 2024年3月30日的回應
we greatly appreciate your business and look forward to seeing you again.

10/10 優異

Jeannie

親子同遊
讚好：整潔度和住宿狀況
It was very nice ..love it
於 2024 年 2 月住了 2 晚
Elvis Manager On Duty 於 2024年3月26日的回應
we greatly appreciate your business and feedback and we look forward to having you back.

8/10 不錯

Rebecca

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Family and couple friendly property right on the beach and ideal for a getaway. Property is showing a bit of maintenance need but nothing that impacted the stay too badly. Parking fee was annoying but mostly necessary to keep people from using it as free beach acces.
於 2024 年 3 月住了 2 晚
Elvis Manager On Duty 於 2024年3月25日的回應
we greatly appreciate your business and feedback.

10/10 優異

tina (epping)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Daily housekeeping a plus. Very friendly staff and very nice outside bar. Good also very good
於 2024 年 3 月住了 5 晚
Elvis Manager On Duty 於 2024年3月25日的回應
we greatly appreciate your business and feedback

10/10 優異

CHRISTEN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location being that it's ocean front. Clean hotel
於 2024 年 3 月住了 2 晚
Elvis Manager On Duty 於 2024年3月19日的回應
we greatly appreciate your business and look forward to having you back.

10/10 優異

Evan

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Elvis Manager On Duty 於 2024年3月18日的回應
we greatly appreciate your business.

10/10 優異

Vince

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved it here. Definitely will be back!
於 2024 年 3 月住了 2 晚
Elvis Manager On Duty 於 2024年3月11日的回應
we greatly appreciate your business and look forward to having you back with us.

8/10 不錯

Lawrence

讚好：整潔度
於 2024 年 3 月住了 2 晚
Elvis Manager On Duty 於 2024年3月15日的回應
we greatly appreciate your feedback and look forward to having you back.

8/10 不錯

daniel

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Better than the crown plaza
於 2024 年 3 月住了 1 晚
Elvis Manager On Duty 於 2024年3月10日的回應
we greatly appreciate your business and look forward to having you back with us.

10/10 優異

patricia

於 2024 年 3 月住了 1 晚
Elvis Manager On Duty 於 2024年3月30日的回應
we greatly appreciate your feedback .

2/10 很差

Steven

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Hilton Corporate needs to go through this property with a fine tooth comb. The room I had was not up to the Hilton Standards. The entire reason I stayed there was because I expect Hilton properties to have a high standard. When my family and I arrived there were used coffee pods in the ice bucket, dirty towels in the bathroom cabinets. Next nails were coming out of the baseboard by the closet right by where my family had to walk. There was water damage on the wall and the sheetrock needs replaced in a 2 foot by 2 foot section. The furniture was stained with coffee and the bathroom had all sorts of debris in the corners and needed a deep cleaning. I took pictures of the room and shared them with the manager. The room I had needs a deep cleaning and repair. Hilton Managers need to instill attention to detail in their employees when it comes to cleaning the property. Managers need to get out of the office and constantly conduct random inspections of the rooms and property. If there is something broken or dirty get the issue resolved. I would not stay at this hotel again due to the housekeeping and condition of the room. There is no excuse for this type of issue at a Hilton Property.
於 2024 年 2 月住了 3 晚
Elvis Manager On Duty 於 2024年3月5日的回應
we greatly appreciate your business and your feedback in reference to your recent stay with us. We will review this and have conversation with the necessary department.