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美景精品酒店的評價

4 out of 5
美景精品酒店
Marktgasse 59, Interlaken, BE

評價

8.8

優異

10 分評分，優異；519 則評價中有 274 則" "
8 分評分，不錯；519 則評價中有 182 則" "
6 分評分，一般；519 則評價中有 40 則" "
4 分評分，欠佳；519 則評價中有 14 則" "
2 分評分，很差；519 則評價中有 9 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

Kwok Yiu

家人同遊
讚好：整潔度和職員與服務
於 2023 年 8 月住了 2 晚
Boutique Hotel Bellevue 於 2023年8月10日的回應
Dear guest, thank you very much for your rating about our hotel. We hope we can welcome you soon again with us. Best regards

2/10 很差

真實旅客

家人同遊
不滿：職員與服務
於 2020 年 5 月住了 1 晚
Monika Csobot 於 2020年6月8日的回應
Dear Anonymous Thank you for your rating. We would certainly appreciate a feedback, to get to know the reason for the low rating. Kind regards

10/10 優異

PIN-RONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice, comfortable and near station.
於 2019 年 10 月住了 3 晚
Jürg Walther 於 2019年10月9日的回應
Thank you so much for your excellent review, it is highly appreciated. We hope to welcome you again soon

8/10 不錯

Hang Yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I have booked a single room, of which the balcony is in L shaped with the double room next to mine. If you come across inconsiderate guests like I did (2 big guys kept talking loudly, smoking, eating on their balcony until 1 am on my first night of stay), it will be very annoying and make you hard to sleep though the balcony door is tightly closed.
於 2019 年 9 月住了 2 晚
Jürg Walther 於 2019年10月1日的回應
Dear Hang Yu Thank you very much for your stay and review. We are sorry to read to that your room neighbors were disrespectful. We are happy to read that you liked our hotel and service and hope to welcome you again soon. And be assured that 99.9% of our guests are behaving very well. Best regards from sunny Interlaken

6/10 一般

真實旅客

不滿：整潔度和職員與服務
於 2019 年 8 月住了 2 晚
Jürg Walther 於 2019年8月25日的回應
Thank you for your review, but unfortunately you don't leave us any information on how we can improve our service to get 10 out of 10 points from you. We hope to welcome you again soon and remain with kind regards

10/10 優異

Jieyu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚
Jürg Walther 於 2019年7月26日的回應
Thank you very much for the 10 points. We are very happy to notice that you had a great stay and hope to welcome you again soon

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
沒有一次補充足夠數量的洗護用品
地點好，超市就在對面。附近有不錯的餐廳。 早餐選擇多，味道不錯。前檯員工友善。 但入住時外面有工程，影響了露台景色！如這是賣點，房價理應減低。 乾衣機欠缺清晰指示，機器吃了CHF5.00無反應。要找前檯員投訴處理。 住了幾天沒有一次補充足夠數量的洗護用品。
於 2018 年 10 月住了 4 晚
reception 於 2018年11月11日的回應
Thank you for staying at Hotel Bellevue during your recent visit to Interlaken and for taking the time to write such a detailed review. We would appreciate to welcome you again and send best wishes from Switzerland.

10/10 優異

Yi-da

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒的住宿體驗
店員親切，河景山景很美
於 2018 年 9 月住了 1 晚
Jürg Walther 於 2018年9月16日的回應
Thank you very much for your excellent review. We hope to welcome you again soon and remain with best regards from Interlaken

10/10 優異

Hon Cheong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
難忘的酒店
酒店員工服務態度一流，有求必應。酒店的位置離市中心不遠但環境寧靜。早餐食物豐富尤其是瑞士的芝士
於 2018 年 8 月住了 1 晚
Carla 於 2018年8月4日的回應
Dear Hon Cheong, we would like to thank you for your wonderful 5 points review. We are very happy that you enjoyed your time here in our Hotel. It was a pleasure to have you as our guests. We hope to welcome you another time in Interlaken.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Jürg Walther 於 2018年6月22日的回應
Thank you very much for your excellent review. We are pleased to read that you had a great stay and hope to welcome you again soon

8/10 不錯

Chieh-Lin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jürg Walther 於 2018年5月21日的回應
Thank you for the review

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
環境不錯
早餐還不錯，古老的飯店，房間內部蠻新。交通方便附近就是火車站，推薦！
Carla 於 2018年4月24日的回應
Dear Guest thanks a lot for taking time to rate our Hotel. We are very happy to read that you enjoyed your stay with us and hope we can welcome you again in the future

8/10 不錯

E.E. (Hong Kong)

讚好：整潔度和職員與服務
Nice hotel, small room
The hotel is clean, staffs are nice, overall is good expect the room is small.
於 2017 年 6 月住了 2 晚
Jürg Walther 於 2017年9月1日的回應
Thank you very much for your review. We are very happy to read that you spent a good time at our hotel and hope to welcome you again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

CHAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Jian (Beijing)

讚好：整潔度、職員與服務和住宿狀況
solala

8/10 不錯

Angela (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good view to the room with river side
是個很古典的河岸邊小旅館，櫃台的人員很親切，但早餐的服務人員笑容能多點會更好。介於東西站，離西站約1/3站距離，附近也有公車站，搭公車或散步去東站都很近，住河邊的房間，有個可愛的小陽台前方有小河高山，左側還可遠眺少女峰，很美

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good breakfast, beautiful decoration

10/10 優異

Jenne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We had a wonderful stay. Our balcony looked over the river and had a bistro table and chairs to enjoy our dinner. Very clean and super comfortable bed.
於 2024 年 5 月住了 2 晚

8/10 不錯

Laura

讚好：整潔度、職員與服務和住宿狀況
Great hotel - be sure to stay on the river side of the hotel as the other side is right on the train track! Delicious breakfast, comfortable beds, nice bar, cute location!
於 2024 年 5 月住了 2 晚
Jürg 於 2024年5月8日的回應
Thank you so much for your good review. We are happy to see that you liked your stay and hope to welocme you again in the near future.

8/10 不錯

Sachin (North Wales)

家人同遊
讚好：職員與服務和設施服務
Staff is welcoming and helpful. on both days, house keeping did not vacuum the room, condiments were not refilled.
於 2024 年 4 月住了 3 晚
Jürg 於 2024年4月25日的回應
Thank you very much for your valuable review. We are pleased to read that you appreciated our helpful staff. We will ensure that housekeeping pays full attentions and vacuums the floor daily. We hope to welcome you again soon

2/10 很差

Jegathesan

不滿：整潔度、職員與服務、設施服務和住宿狀況
Terrible
於 2024 年 4 月住了 1 晚
Jürg Walther 於 2024年4月18日的回應
We regret not having been able to meet your expectations

10/10 優異

Carlos Augusto

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nueva , limpia , personal amable , cerca de todo
於 2024 年 3 月住了 1 晚
Jürg 於 2024年4月3日的回應
Dear GuestThank you so much for your excellent rating. We are very happy to see that you had a great stay

10/10 優異

Andrea

讚好：整潔度、職員與服務和住宿狀況
Great place to stay
於 2024 年 2 月住了 1 晚
Jürg 於 2024年2月12日的回應
Thank you so much for the excellent rating.We would be very pleased to welcome you again soon.

10/10 優異

AHMED (Riffa)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I had a great experience in this hotel. The location, the staff was perfect.
於 2024 年 1 月住了 5 晚
Boutique Hotel Bellevue 於 2024年1月22日的回應
Dear guest Thank you for your visit. We appreciate that you've enjoyed your stay with us. Best regards

10/10 優異

Kerstin

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Laqe des Hotels war einmalig. Das Badezimmer war von der Dusche über den Waschtisch, das Nachtlicht bis hin zu dem großen Badezimmerfenster einfach fantastisch. Frühstück war sehr gut präsentiert.
於 2023 年 12 月住了 4 晚
Jürg Walther 於 2024年1月8日的回應
Herzlichen Dank für die tolle Rückmeldung.Wir freuen uns sehr, dass Sie Ihren Aufenthalt geniessen konnten und hoffen, Sie bald erneut bei uns begrüssen zu dürfen.

6/10 一般

Shijin

於 2023 年 12 月住了 1 晚
Jürg Walther 於 2024年1月8日的回應
Thank you for your rating.

6/10 一般

Maggie

伴侶同遊
讚好：整潔度
於 2023 年 12 月住了 3 晚
Jürg Walther 於 2023年12月30日的回應
Thank you very much for your stay.

10/10 優異

Sergio Yukio

於 2023 年 12 月住了 3 晚
Jürg 於 2023年12月19日的回應
Thank you for the excellent review.We are pleased that our efforts are recognized and hope to welcome you again soon.

8/10 不錯

Gloria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean but bed was very soft and uncomfortable. Friendly staff. Walkable to town and train station. Parking available for cars.
於 2023 年 11 月住了 1 晚
Jürg Walther 於 2023年12月1日的回應
Thank you very much for your good rating. We are happy to read that you had a good stay and hope to welcome you again soon.

8/10 不錯

Suhonto

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
satisfying stay
it is a convenient location
於 2023 年 11 月住了 3 晚
Jürg 於 2023年11月21日的回應
Thank you very much for your review and good rating.

8/10 不錯

Kohler

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top Hotel mit toller Lage
wie immer sehr angenehm
於 2023 年 11 月住了 1 晚
Jürg Walther 於 2023年11月14日的回應
Herzlichen Dank für die tolle Bewertung. Wir hoffen sehr, Sie bald erneut bei uns beherbergen zu dürfen.Beste Grüsse aus Interlaken

2/10 很差

Paige

於 2023 年 10 月住了 3 晚
Jürg 於 2023年11月4日的回應
Dear GuestWe are sorry to read that we could not meet your expectations.Unfortunately, your review does not detail the problem and we cannot respond to your criticisms nor improve our service.

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful location
Wonderful stay at the hotel. Easy walking distance to everything in town and staff was very helpful in pointing out attractions, restaurants, etc. The room had a fantastic view of the river. Only wish we had more time to sit on the balcony and enjoy it! Quick walk to Interlaken West rail station.
於 2023 年 10 月住了 3 晚
Jürg 於 2023年10月24日的回應
Dear RichardThank you so much for your excellent rating.We are more than happy to read that you had a great stay and liked the view and our helpful staff.We would be pleased to welcome you again soon.

10/10 優異

Abdulla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really it’s very good hotel for family river house
於 2023 年 10 月住了 3 晚
Jürg 於 2023年10月21日的回應
Dear AbdullaThank you so much for the excellent rating. We are very happy to read that you had a great stay and hope you will visit us again soon.Kind regards

10/10 優異

Eileen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Jürg 於 2023年10月3日的回應
Thank you so much for your top rating.We would be more than happy to welcome you again.

10/10 優異

Jenna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and great views. Very helpful staff.
於 2023 年 9 月住了 1 晚
Jürg 於 2023年10月1日的回應
Thank you so much for the excellent rating. We are very pleased to see that you had a great stay and hope you will visit us again soon

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at the hotel. It is very conveniently located in Interlaken; we were able to walk all around town with no problem. We booked a room with a river view, which was definitely worth it. I would stay here again.
Boutique Hotel Bellevue 於 2023年9月26日的回應
Dear guest, we thank you for your review. We are happy to hear that you enjoyed your stay at our hotel. We hope we can welcome you soon again. Best regards

10/10 優異

Luis (Ponce)

伴侶同遊
Very centric ,good location ,multiple restaurants at walking distance .
於 2023 年 9 月住了 1 晚
Jürg 於 2023年9月15日的回應
Thank you so much for the good review. We are very happy to see that you had a great stay and hope to welcome you again soon.

10/10 優異

Luis (Ponce)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Much better than expected!!
於 2023 年 9 月住了 1 晚
Jürg 於 2023年9月14日的回應
Thank you very much for your review. We are pleased to see that we have exceeded your expectations.Kind regards

6/10 一般

Kushal Anil

親子同遊
The property is well located with restaurants, stores, bus stop and train station nearby. The cleanliness in the room was a bit sub standard as well as the staff were not that friendly (as per standards for a 4 star hotel). I travelled with a toddler and do not recommend this hotel if you are traveling with babies/toddlers.
於 2023 年 9 月住了 5 晚
Boutique Hotel Bellevue Interlaken 於 2023年9月13日的回應
Dear guest Thank you for your review. We regret that our hotel did not fullfill your expectations. We have taken note on the points of your review and we will do our best to improve this in the future. We hope to welcome you again. Best regards

10/10 優異

Theia Axiotis

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel
於 2023 年 9 月住了 2 晚
Jürg 於 2023年9月10日的回應
Thank you so much for the top rating. We are very pleased to read that you had a great stay and hope to welcome you again soon

10/10 優異

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Hedi Kiss 於 2023年8月18日的回應
Dear Guest, Thank you for your very positive feedback. We hope you will visit us next time as well.Kind regards, Boutique Hotel Bellevue

10/10 優異

Joseph

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to many good restaurants and nice shops.
於 2023 年 8 月住了 1 晚
Jürg 於 2023年8月12日的回應
Dear JosephThank you very much for the excellent rating. We are very pleased to see that you had a great stay and hope to welome you again soon

10/10 優異

Sandeep

讚好：整潔度、職員與服務和住宿狀況
Great location and we got a great room overlooking the river. Staff was very helpful
於 2023 年 8 月住了 2 晚
Boutique Hotel Bellevue 於 2023年8月10日的回應
Dear guest, thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay with us. We hope we can welcome you soon again. Best regards

8/10 不錯

Raju

家人同遊
讚好：整潔度、職員與服務和住宿狀況
All in all, very good property. Our rooms had a balcony facing the beautiful river. Close to shopping, walk trails and train/bus stations. Food service is limited outside of breakfast, and there is limited staff help after 10 pm as there is no staff at the hotel from 10 pm to 7 am. The clothes cabinet & the safe is on a mobile cabinet and not too strong. Overall good value for the area.
Boutique Hotel Bellevue 於 2023年8月8日的回應
Dear guestThank you for taking the time to write a review about your stay. We have taken note on the points, mentioned in your review, and we will take further action to improve them.Best regards from Interlaken

8/10 不錯

Mohan

於 2023 年 7 月住了 2 晚
Jürg 於 2023年8月12日的回應
Thank you for the good rating. We are please to see that you enjoyed your stay and hope to welcome you again soon

2/10 很差

真實旅客

家人同遊
不滿：職員與服務
Will not stay again
Check in: unfriendly front desk lady, she did not seem to interact at all. when we arrived, nobody said hello or anything. She did not like to be asked questions. Room: only one bottle of water provided for two nights stay. shampoo was not refilled. Breakfast: small spread, dishes left empty without refilling. had to ask multiple times. Staffs: unfriendly, indifferent Will not stay here again.
於 2023 年 7 月住了 2 晚
Boutique Hotel Bellevue 於 2023年7月12日的回應
Dear GuestThank you for writing a review about your stay. We apologise if you felt uncomfortable during your stay and we'll do our best to improve. We hope you still had a good time in Interlaken.

10/10 優異

Dennis

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel is in an amazing location next to the stream that connects the two lakes. The majority of the rooms have a balcony that over looks the stream which was a great feature. The building has been renovated with updated bathrooms having a frosted glass door and excellent rain shower. The lighting controls allow for dimming lights around the room and in the bathroom. There are two elevators in this 4-story hotel. The staff was very friendly and helpful. Heidi Kiss checked us in and couldn’t have been more professional and personable throughout our 6-day stay. When leaving or returning for the day, if the front desk staff were not busy with someone, they would always greet you with a friendly comment. The staff that cleaned our room on a daily basis were also friendly and efficient. They provide a great buffet breakfast for an additional price. In selecting this hotel I did read negative reviews that concerned me, but that is not what my wife and I experienced. In summary, I came away with the feeling that the staff really cared about what you think of their hotel which made me feel more at home than just a hotel visitor. I hope the next time I get a chance to visit that I will have the same experience. As for sharing a negative comment, it is a smaller older hotel that isn’t prominently located on the main street with a grand entrance, and I didn’t see any parking. But for me that is what makes its charm and what I wanted in my vacation stay in Switzerland.
於 2023 年 7 月住了 7 晚
Boutique Hotel Bellevue 於 2023年7月9日的回應
Dear guest, thank you very much for your kind feedback and for taking the time to give us such a great review. We are so glad to hear that you had a nice and pleasant stay with us and that we fulfilled your wishes. We wish you a good time and we look forward to welcoming you soon again at our Boutique Hotel Bellevue. Best regards from Interlaken,