After booking and arriving 7 hours later, they did denied using Hotels.com, so had to pay again, 3 months later and I am still in dispute with this hotel and Expedia to try to get some refund from paying twice for the same room, AVOID THIS HOTEL, LOOK AT THE REVIEWS
Barry
於 2022 年 10 月住了 1 晚
4/10 欠佳
Todd
2022年11月15日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Front Desk Issue...Missed Flight
I checked in and asked Front Desk bo book a taxi to airport for 7am flight the next morning. They offered and were kind enough to lock my bike box in their office rather than me keeping it in my room.
Unfortunately, no one was there at 5am when the taxi arrived to unlock my bike. And no one answered the emergency phone, which is really a security risk.
When the same Front Desk person who arranged for the taxi and locked my bike arrived next morning she proclaimed it wasn't her job to open the office. She also stated it wasn't her job to answer the emergency phone. So rude.
Missed my flight.
Todd
於 2022 年 8 月住了 1 晚
10/10 優異
Gordon
伴侶同遊
2022年10月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was nice clean good shower and quiet
Gordon
於 2022 年 10 月住了 1 晚
8/10 不錯
Tony
2022年10月14日
讚好:職員與服務、住宿狀況和客房舒適度
Convenient for town, nice room
Very nice room, large and comfortable, walking distance to the main town centre.
Loses a point from my score as the bins hadn't been emptied from the previous occupant, although there is no suggestion that the room hadn't been cleaned other than that.
Tony
於 2022 年 10 月住了 1 晚
10/10 優異
Beatrice
伴侶同遊
2022年9月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Freundliche Angestellte, geräumige und saubere Zimmer, gutes Preis Leistungs Verhältnis.
Beatrice
於 2022 年 8 月住了 1 晚
10/10 優異
Kevin
2022年9月27日
Kevin
於 2022 年 9 月住了 2 晚
6/10 一般
Ryan
2022年8月15日
讚好:整潔度、住宿狀況和客房舒適度
Friendly staff. Was charged at the hotel after prepaying through hotels.com
Ryan
於 2022 年 8 月住了 1 晚
10/10 優異
Joanna
伴侶同遊
2022年7月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff.
Lovely spacious bedroom.
Easy to walk into the city centre from the hotel.
Joanna
於 2022 年 7 月住了 1 晚
4/10 欠佳
Joo Khai
多人同遊
2022年7月7日
不滿:職員與服務
We had a surprised as the hotel levied a much higher per night rate as advertised by Expedia. The hotel wasn't at all to accommodate despite showing the booking detail with the per rate from Expedia.
The hotel supervisor simply pushed the responsibility over to Expedia for the discrepancy.