Coconut Cove Resort and Marina 的評價

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椰灣度假遊艇酒店的評價

椰灣度假遊艇酒店

84801 Overseas Highway, Islamorada, FL

7.4

不錯

7.6/10

整潔度

7.6/10

職員與服務

7.0/10

設施服務

6.6/10

住宿狀況

8.0/10

環保程度

8/10 不錯

Robert

多人同遊

2024年5月22日

讚好：整潔度、職員與服務和住宿狀況

A nice quiet property. Plenty of parking.

於 2024 年 3 月住了 2 晚

10/10 優異

Zugeil

家人同遊

2024年5月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Super Cute, if you’re looking for something quiet and still in the middle of the action. Nice little spot.

於 2024 年 5 月住了 2 晚

6/10 一般

Bob

家人同遊

2024年5月11日

不滿：設施服務和住宿狀況

No cold water. Thin walls. Very poor pool longe chairs. Holes in the bath towels.

於 2024 年 5 月住了 1 晚

4/10 欠佳

Jessenia

親子同遊

2024年5月10日

不滿：整潔度和住宿狀況

Muy feo el lugar la verdad en el aspecto de las habitaciones

於 2024 年 5 月住了 1 晚

10/10 優異

Jan

伴侶同遊

2024年5月7日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Love it. It’s a little dated but well maintained. Super nice vibe. The complementary breakfast was not really complete but that’s fine.

於 2024 年 5 月住了 1 晚

10/10 優異

Patrick

2024年5月3日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 5 月住了 1 晚

2/10 很差

Michael

伴侶同遊

2024年5月2日

不滿：整潔度、職員與服務和住宿狀況

Room was littered with mouse droppings upon arrival. Manager refused a refund. I can’t believe Expedia still allows this business to list on their site.

於 2024 年 4 月住了 4 晚

Coconut Cove 於 2024年5月2日的回應

First off what your state is mouse dropping is incorrect. Per your first review you did not state anything negative. Then to change it to this statement just because we have a no refund policy. We had already changed the dates for you once with no charge. You were offered a different room. You refused.

2/10 很差

Resit

親子同遊

2024年4月22日

不滿：整潔度、職員與服務、設施服務和住宿狀況

The worst experience of my life. Unhygienic, outdated, and poor service.

於 2024 年 4 月住了 1 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

8/10 不錯

Cesar

伴侶同遊

2024年4月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We stayed in a family cabin. Although not very big, a bit older, and did not have walls between bedroom and sitting area/kitchen, it was comfortable and clean. The common areas are clean and well kept.

於 2024 年 3 月住了 5 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

6/10 一般

James

家人同遊

2024年4月18日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

The staff was very friendly, the pool area was beautiful, and the property grounds were nice. But the rooms and cottages, although very clean, were run down and in serious need of updating. Beds and plumbing were terrible. There is NO BEACH (like the pictures show), no bar, no marina, and their breakfast is poptarts and granola bars!

於 2024 年 4 月住了 4 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

10/10 優異

David

伴侶同遊

2024年4月17日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property lay out was phenomenal

於 2024 年 4 月住了 1 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

10/10 優異

Mathew

2024年4月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great spot. Always visit the upper keys coming from the mainland. We will be back.

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

10/10 優異

Claudia

家人同遊

2024年3月31日

讚好：職員與服務和設施服務

The outside of the hotel rooms beutiful great property but the biulding very poor needs a big upgrade

於 2024 年 3 月住了 1 晚

coconut cove 於 2024年3月31日的回應

Thanks for staying with us

10/10 優異

Alene

2024年3月31日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年4月25日的回應

thanks for staying with us

6/10 一般

Paul

伴侶同遊

2024年3月27日

不滿：設施服務

Would we use Coconut Cove again - yes we probably would. We think that quite a bit could be done for guests though, to encourage them to stay and not just use it for an overnight stop. It is a very attractive site with a good waterside and super pool. The rooms are OK but a little in need of uplift. The breakfast is adequate. Its Florida - no orange juice or for that matter water. Once the muffins had gone they didn't reappear. We provided our own juice and some jam to spread on the bread. The single toaster was a low quality domestic one not suitable for a hotel breakfast area.. Beware the wi-fi. If you read carefull it is only available near to reception. This is not difficult to provide at room level these days. We had to use our UK base mobile broadband. Next it says Paul's Grill and Tikki bar. To be fair we knew there was no food available, but to have a Tikki bar and not serve any drinks is ridiculous. There were occassions during our seven night stay when we would have eaten and drank in if possible, But we had to do all of this ourselves. Basically we don't think the owners really want people to enjoy what is a very attractive location.

於 2024 年 3 月住了 7 晚

coconut cove 於 2024年3月31日的回應

Thanks for staying with us.

10/10 優異

Lisa

2024年3月26日

Nice staff and beautiful property outside, but bedroom area (comforter/curtains/furniture) could be updated.

於 2024 年 3 月住了 1 晚

coconut cove 於 2024年3月31日的回應

thanks for staying with us

6/10 一般

Angela

家人同遊

2024年3月21日

讚好：職員與服務

sheets had stains? hard to tell if clean or old sheets

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年3月25日的回應

Yes they are clean. We did have a issue with one of our machines leaving rust marks and has been replaced.

6/10 一般

Nicholas

2024年3月16日

讚好：整潔度和職員與服務

不滿：住宿狀況

the hotel was just old and it smelled. it had no shower so we were forsed to take a shower in the hot tub.

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月16日的回應

Thanks for staying with us. Not sure what you mean about no shower in your room as all our rooms have showers in them.

10/10 優異

Jeffrey

2024年3月15日

讚好：設施服務

Great

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年3月16日的回應

Thanks for staying with us

10/10 優異

Samantha

2024年3月11日

讚好：整潔度、職員與服務和住宿狀況

Nice and quiet. Our room was clean but small and adequate for the one night stay we had. We didn’t stay for breakfast it’s served from 9-11. Also there is a sign that states Tiki Bar and Grill but they do now have one but they not have a big tiki area outside you can make your drinks at, smoke and watch tv. The pool is clean and cool, which would have been great but it was a little windy . We stayed on a Sunday night. We loved the cats around the property being cat people, they cuddled with us by the bar and it was adorable

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年3月16日的回應

Thanks for staying with us

2/10 很差

John

伴侶同遊

2024年3月8日

不滿：整潔度、職員與服務和住宿狀況

We checked in at 6:00 pm after traveling by motorcycle all day. Had to wait 15 min for someone to show up in the checkin area. Our room was horrible. Bathroom ceiling and vents had black mold. Ants crawling around the tub and shower. The sliding door had lost its glass seal so you couldn’t see through it. The curtain for the door was missing holders so it just dropped down. Tv remote didn’t work. Overall very disappointing stay. Expedia should not be recommending this facility.

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Sorry you had to wait to check in. There is a sign in the office to call the number if I am out of the office. Per the tv remote they run the cable not the tv that is why we have signs to turn on here. As people have lost or taken the tv remotes. I will definitely look into your other issues in your room and have the issue resolved.

10/10 優異

Kevin

伴侶同遊

2024年3月7日

讚好：整潔度、職員與服務和住宿狀況

felt like a low key, quiet place to stay.

於 2024 年 2 月住了 2 晚

coconut cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Jeff

多人同遊

2024年3月7日

讚好：整潔度和住宿狀況

Nothing

於 2024 年 3 月住了 1 晚

coconutcove 於 2024年3月8日的回應

Thanks for staying with us

2/10 很差

Jeffrey

2024年3月5日

於 2024 年 3 月住了 1 晚

Coconut cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Felix

伴侶同遊

2024年3月4日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great spot for sun rise view

於 2024 年 3 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

8/10 不錯

Steven (Fort Wayne)

2024年3月1日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is an older property but tastefully updated. It’s quiet and comfortable. Will certainly return.

於 2024 年 2 月住了 1 晚

coconut cove 於 2024年3月8日的回應

Thanks for staying with us

2/10 很差

Peter

2024年2月28日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Noisy road. Noisy neighbours.

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

4/10 欠佳

Benjamin

多人同遊

2024年2月28日

不滿：設施服務和住宿狀況

Old and smelling sleepingroom!

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

2/10 很差

Genesis

2024年2月23日

於 2024 年 2 月住了 2 晚

Coconut Cove 於 2024年3月25日的回應

Thanks for staying with us

6/10 一般

Sarah

家人同遊

2024年2月23日

The room was not what we expected, but over all we made the best of it. The free breakfast is nothing fancy beyond a yogurt, bowl of cereal, or English muffins.

於 2024 年 2 月住了 2 晚

coconut cove 於 2024年3月8日的回應

Thanks for staying with us

8/10 不錯

Daniel

家人同遊

2024年2月22日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Amazing place!

於 2024 年 2 月住了 1 晚

coconut cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Humberto

2024年2月20日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Not to bad for the price!

Unfortunately the whether wasn’t great, was a rainy day and we can’t enjoy the place But we walk around was nice the property with something to do in place pool, fishing or enjoy the sun by the sea side The room was ok for a place by the sea, no elevator and need to climb 3 histories for our room, outside building looks old need some retouch But we can stay again in future !

於 2024 年 2 月住了 2 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

4/10 欠佳

Lupe

伴侶同遊

2024年2月18日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

Property is old and room didn’t seem very clean. There was a musty smell in the room. No hangers in closet. Furniture very old.

於 2024 年 2 月住了 2 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us.

6/10 一般

KAREN

2024年2月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

6/10 一般

真實旅客

2024年2月14日

讚好：職員與服務

Needs an upgrade

Front desk lady was nice and met our needs immediately. Our room patio door wouldn’t lock, so it got fixed. Coffee pot provided, but no coffee or cups. Continued asking for items that should have been there.Could hear the people in the next room very clearly. No sound barrier between the walls. Loved the landscape around the hotel. It was kept up nicely, but I wouldn’t stay there again. I’m too old to climb the stairs to second floor. Actually two sets of stairs before got up to the second floor.

於 2024 年 2 月住了 4 晚

Coconut Cove 於 2024年3月8日的回應

Sorry you were missing some of the items that should have been in your room. We do have the cottages that are at ground level and would not require going up the stairs.

10/10 優異

Laila

2024年2月9日

讚好：整潔度、職員與服務和住宿狀況

Beautiful and a very nice stay

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Ryan

2024年2月5日

讚好：整潔度、職員與服務和住宿狀況

Great place. Great people

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Yudith

2024年2月4日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Kory

2024年2月3日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 1 月住了 1 晚

Coconut Cove 於 2024年3月8日的回應

Thanks for staying with us

10/10 優異

Jack and Sherry

2024年2月3日

於 2024 年 2 月住了 1 晚

Coconut Cove 於 2024年3月25日的回應

thanks for staying with us

10/10 優異

David

商務旅客

2024年1月31日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Best value in the upper keys

Professional and friendly staff

於 2024 年 1 月住了 1 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

8/10 不錯

Serge

2024年1月26日

讚好：職員與服務、設施服務和住宿狀況

不滿：整潔度

La place sur le bord de la mer et la piscine et environnement extérieur impeccable la chambre très sale drap tacher divan dégelas rien avoir avec la photo sur votre site pour qui concerne la chambre

於 2024 年 1 月住了 2 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

6/10 一般

FELIX

2024年1月24日

不滿：住宿狀況和客房舒適度

於 2024 年 1 月住了 2 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

6/10 一般

Xudong

伴侶同遊

2024年1月24日

不滿：住宿狀況

This place needs to be updated although the locality is great and staffs are very friendly.

於 2024 年 1 月住了 1 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

6/10 一般

Mandy

2024年1月24日

讚好：職員與服務和住宿狀況

Overall

於 2024 年 1 月住了 1 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

10/10 優異

Jeff

伴侶同遊

2024年1月18日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Nice, clean and quiet rooms and property. Friendly staff. Very nice pool, plenty of chairs to relax in.

於 2024 年 1 月住了 3 晚

coconut cove 於 2024年2月1日的回應

thanks for staying with us

10/10 優異

Cheyenne

2024年1月10日

讚好：整潔度、職員與服務和住宿狀況

Beach view right from our room. Lots of cool unique touches such as pool waterfall and ping pong table. Unfortunately had a make up stain on our pillow cases and overall a bit outdated room features. The cats on the property were so sweet and friendly.

於 2024 年 1 月住了 1 晚

coconut cove 於 2024年1月11日的回應

Thanks for staying with us

2/10 很差

真實旅客

2024年1月6日

Bad experience

We left after 5 minutes Went to desk and cancelled our stay They Would not refund us anything They put us in a room behind the so called resort like in a back alley right by the men’s and women’s outside bathrooms Don’t let the pictures fool you And there are cats all over Would never ever think about staying there again and we were just there for a few minutes Hope this will help others

於 2024 年 1 月住了 3 晚

Coconut Cove 於 2024年1月11日的回應

This was the room you order. As there is only 1 of this room style you rented this is the location of it as it has to be at ground level as it it the ada room. Our driveway has a horseshoe loop to make it easy for traffic, boats, and a closer access to the other building people stay in. The cancelation policy is on the website, in the email confirmation and on the signed paperwork at check in. Per you talk when you came to the office you stated nothing about the room just that you wanted to be closer to Key West. We would have tried to move you rooms if you were unhappy with it. The cats do live here at the hotel and are cared for by the hotel.

4/10 欠佳

Bruce

伴侶同遊

2024年1月6日

不滿：整潔度和住宿狀況

The grounds were very nice but our room was awful.

於 2023 年 12 月住了 2 晚

coconut cove 於 2024年1月11日的回應

Sorry our rooms did not meet your expectations

4/10 欠佳

jeffrey

伴侶同遊

2024年1月5日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

the owner obviously, doesn t spend any money on updating or repairing the property, room doesn't look like the posted picture,perhaps, the docks look like there ready to fall in the water,very unsafe, he should consider selling the property to someone who wishes to make the place wonderful again

於 2023 年 12 月住了 3 晚

coconut cove 於 2024年1月11日的回應

We have done many updates to the property. As you could see during your stay we are currently updating the walkway from the office to the bathroom area. Per the dock it was damage in the last storm and is being repaired. This is a family owned and operated business and we have no interest in selling.

登入預訂全球超過十萬間酒店即慳至少 10%

椰灣度假遊艇酒店的評價

評價

不錯

7.6/10

7.6/10

7.0/10

6.6/10

8.0/10

評價

8/10 不錯

Robert

Robert

10/10 優異

Zugeil

Zugeil

6/10 一般

Bob

Bob

4/10 欠佳

Jessenia

Jessenia

10/10 優異

Jan

Jan

10/10 優異

Patrick

Patrick

2/10 很差

Michael

Michael

2/10 很差

Resit

Resit

8/10 不錯

Cesar

Cesar

6/10 一般

James

James

10/10 優異

David

David

10/10 優異

Mathew

Mathew

10/10 優異

Claudia

Claudia

10/10 優異

Alene

Alene

6/10 一般

Paul

Paul

10/10 優異

Lisa

Lisa

6/10 一般

Angela

Angela

6/10 一般

Nicholas

Nicholas

10/10 優異

Jeffrey

Jeffrey

10/10 優異

Samantha

Samantha

2/10 很差

John

John

10/10 優異

Kevin

Kevin

10/10 優異

Jeff

Jeff

2/10 很差