外觀

巴賽勒斯酒店的評價

3.5 out of 5
巴賽勒斯酒店
Kucuk Ayasofya Mah. Sehit Mehmet Pasa, Sk. No: 1, Istanbul, Istanbul

評價

9.0

卓越

10 分評分,優異;856 則評價中有 552 則" "
8 分評分,不錯;856 則評價中有 225 則" "
6 分評分,一般;856 則評價中有 46 則" "
4 分評分,欠佳;856 則評價中有 18 則" "
2 分評分,很差;856 則評價中有 15 則" "

9.0/10 

整潔度

9.6/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

peiling

於 2023 年 4 月住了 1 晚
Basileus Hotel 於 2023年5月11日的回應
Thanks for your comment. It has been forwarded to our relevant department

8/10 不錯

CHUN YU

讚好:整潔度、住宿狀況和客房舒適度
nice location but servic can be improved
This hotel is in a great location if you want to visit those great historic sites or buildings. But I won’t recommend to use the laundry service because my white T-shirt is not so white after service person helped me to wash. I think they didn’t separate the different color of clothes. Also, one of the service person called us near midnight just because he wanted to make sure we want to take a taxi to airport tomorrow. And the departure time of our flight is 22:00. Actually he can confirm this tomorrow morning. I don’t know he may misunderstand that we need to go to airport in the early morning.
於 2019 年 4 月住了 2 晚

10/10 優異

TSUNGYI (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得入住
位於藍色清真寺附近的飯店 老闆非常熱心 會告訴你附近古蹟景點怎麼走 而且還會教你怎麼預防騙術 英文不錯 很好溝通 也可以幫你預定機場接送 去藍色清真寺 索非亞大教堂跟博物館很方便 缺點就是他是在城區的下面 所以每天出門必須要爬坡 其他都相當推薦 包含早餐也很好吃

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不错的酒店
非常热情到位的服务,丰盛的早餐,还提供甜点夜宵和饮料。酒店处于主要景点景区,只是出来的路有一点点绕,不过总体来说,非常棒!另外,酒店提供预订往返机场的拼车服务。

10/10 優異

NI (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Great location, nice breakfast and helping staff. Outstanding in sum.

10/10 優異

Chingfang Tsao (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的服務
front desk的服務人員非常熱情有善且提供相當實用的道地旅遊資訊, 飯店乾淨舒適溫馨,床鋪軟硬適中, lobby還整日提供homemade土耳其點心, 唯一美中不足是距離電車站有一段距離, 但周遭機能齊全方便, 非常推薦

10/10 優異

NORIKO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
Basileus Hotel 於 2024年5月4日的回應
Thanks for your comment. It has been forwarded to our relevant department

6/10 一般

jinseog

家人同遊
이스탄불 올드타운과 근접한 위치여서 관광하기 좋습니다. 문제는 숙소 내에 물곰팡이 냄새가 심하다는 것입니다. 냄새에 민감하신 분은 곤란할 듯 싶습니다. 주변에 밥 먹고, 차 마시고, 눈요기할 것들은 많습니다. 트램 역도 걸어서 7~10분 거리에 있어서 좋았습니다.
於 2024 年 4 月住了 2 晚
Basileus Hotel 於 2024年4月9日的回應
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8/10 不錯

KUI -SOOK

讚好:整潔度、職員與服務、設施服務和住宿狀況
All is good, but Tv is not good, using TV is un convient., only 1 chnnel, and infront door is locked. But genally was good.
於 2024 年 2 月住了 1 晚
Basileus Hotel 於 2024年3月4日的回應
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10/10 優異

ralf

Basileus Hotel 於 2024年3月4日的回應
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2/10 很差

thalis rafael

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Nao recomendo!!
As fotos nao dizem nada sobre o local. Estavamos em lua de mel, reservamos baseado em avaliacoes de dois anos atras e nos surpreendemos negativamente. O hotel cheira a mofo, super desagradavel e nao tinha nem cafe da manha. Foi bastante decepcionante! O atendimento foi atencioso e a localizacao é excelente, os unicos dois pontos positivos.
於 2023 年 11 月住了 1 晚
Basileus Hotel 於 2023年11月28日的回應
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10/10 優異

Rafig

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mükemmel
於 2023 年 11 月住了 3 晚
Basileus Hotel 於 2023年11月28日的回應
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10/10 優異

Colin

於 2023 年 10 月住了 2 晚
Basileus Hotel 於 2023年12月16日的回應
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8/10 不錯

Ashraf

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grim lugt på gangene og væggelus
Værelser er gode, men der er en grim lugt i hotellet: på gangene og på badeværelset, men ikke værelserne. Fik først værelse i stuen, men der var væggelus: fandt 3 indenfor få minutter, kun en halv time efter vi var flyttet ind. Fik straks andet værelse, uden væggelus, men så to kakkerlakker i løbet af opholdet. Køleskabet køler ikke meget. Der tales flydende engelsk i receptionen, og de er hjælpsomme, men forstod ikke rigtigt problemet med at finde morgenmad. Inden for 5 minutter af 2 historiske moskeer: en af Sinan, og en konverteret kirke fra 536.
於 2023 年 11 月住了 5 晚
Basileus Hotel 於 2023年11月18日的回應
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6/10 一般

Pamela

不滿:整潔度和住宿狀況
It was okay
The staff was friendly and very helpful. This hotel is a little older, needs a little updating paint and furniture. Could be a little cleaner, and there were four to five insects in my room. Oh and part of my shower door was missing.
於 2023 年 10 月住了 3 晚
Basileus Hotel 於 2023年11月6日的回應
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4/10 欠佳

Ayguel

不滿:整潔度和住宿狀況
於 2023 年 10 月住了 7 晚
Basileus Hotel 於 2023年11月6日的回應
Thanks for your comment. It has been forwarded to our relevant department

4/10 欠佳

Paulo Fernando

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Basileus Hotel 於 2023年10月31日的回應
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8/10 不錯

tariq

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Basileus Hotel 於 2023年10月31日的回應
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10/10 優異

Umar

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location in very close proximity to Sultanahmet & Hagia Sophia Mosque. Very clean. Worth noting there is no restaurant so breakfast is not provided. I thought breakfast was included when booked but there are good food options in nearby.
於 2023 年 10 月住了 1 晚
Basileus Hotel 於 2023年11月1日的回應
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4/10 欠佳

David

讚好:整潔度
不滿:住宿狀況
I felt like i was camping in Istanbul. The bed was rock hard and the pillow not much softer. And, as the water heater was broken, all showers were done with cool water. It does wake you up, but not what i was looking for. It took five days of our six day stay to get hot water. Istanbul was great, but i would skip the hotel.
於 2023 年 9 月住了 6 晚
Basileus Hotel 於 2023年10月26日的回應
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2/10 很差

Giuseppe

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Da evitare oltre a tutte le cose gia elencate siamo.stati.tre giorni.senza acqua calda uno schifo tremendo chiedero i danni
於 2023 年 10 月住了 5 晚
Basileus Hotel 於 2023年10月24日的回應
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8/10 不錯

wald

家人同遊
讚好:職員與服務和住宿狀況
受付のスタッフが親切で感じが良かったです。空港までのタクシーも問題なく手配してくれ、出発時間なども気にかけてくださいました。 設備は古く、一部壊れている箇所がありますが、機能はします。バスルームのシャワードアが壊れていましたが一応閉められます。そもそもこの手のドアは壊れやすいようです。 交通量の多い通りに面しているので、朝早くから騒がしいですが、肝心の23時〜6時くらいまでは特に音が気にならず、ちゃんと眠れました。
於 2023 年 10 月住了 1 晚
Basileus Hotel 於 2023年10月31日的回應
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4/10 欠佳

Jodie

家人同遊
不滿:整潔度和設施服務
The bathroom and shower was dirty. The towels had holes in them.
於 2023 年 10 月住了 4 晚
Basileus Hotel 於 2023年10月19日的回應
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2/10 很差

wasim

不滿:整潔度、職員與服務和住宿狀況
Room stubo of mould and we eventually started to have breathing difficulties in tie property. The next day all of us were ill. Were were given a refund for the remainder of our night but this ruined our stay in istanbul. We has a 1 year old infant with us. It is very irresponsible to gove a room in this condition to anyone, yet alone a family with a child. There was also a thick layer of dust above the ac, lighting and very dirty rug in the room. We eventually found another property across the road that was both cheaper and much cleaner.
於 2023 年 9 月住了 4 晚
Basileus Hotel 於 2023年10月11日的回應
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10/10 優異

Linda

讚好:設施服務和住宿狀況
Convenient walking distance to Blue Mosque and the markets. Good restaurants nearby
於 2023 年 10 月住了 6 晚
Basileus Hotel 於 2023年10月11日的回應
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6/10 一般

Lubin (Montreal)

家人同遊
不滿:整潔度、設施服務和住宿狀況
Very well placed hotel but in very poor conditions. The quality of linen and towels is very low and the noise from the street is very high. We do not recommend this hotel.
於 2023 年 9 月住了 8 晚
Basileus Hotel 於 2023年10月7日的回應
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6/10 一般

Stephan

讚好:職員與服務
Gut gelegenes Hotel. Badewanne war allerdings ziemlich dreckig.
於 2023 年 9 月住了 6 晚
Basileus Hotel 於 2023年10月5日的回應
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8/10 不錯

Philip

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Traditional Hotel
Very happy with my stay here. The location was ideal, just a 5 minutes or so walk from the most famous must see attractions of Istanbul.
於 2023 年 9 月住了 6 晚
Basileus Hotel 於 2023年10月5日的回應
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4/10 欠佳

Zijad

不滿:整潔度和職員與服務
We do not have hot water for two days. Hotel is with out breakfast
於 2023 年 9 月住了 6 晚
Basileus Hotel 於 2023年10月27日的回應
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6/10 一般

Nina

家人同遊
It was written in booking the hotel is with the breakfast included. It wasn't when we stayed there. The stuff never asked whether we need anything.
於 2023 年 9 月住了 3 晚
Basileus Hotel 於 2023年9月25日的回應
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8/10 不錯

Akhter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff. Price was reasonable. Every day cleaning service. They do not have breakfast service but lot of places in the area.
於 2023 年 9 月住了 3 晚
Basileus Hotel 於 2023年9月17日的回應
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8/10 不錯

Akhter

家人同遊
讚好:整潔度和職員與服務
Good
於 2023 年 9 月住了 1 晚
Basileus Hotel 於 2023年9月14日的回應
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10/10 優異

??

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
スタッフが優しくて、親身に色々と教えてくれる。立地もいいしコストパフォーマンスがGOOD
於 2023 年 8 月住了 2 晚
Basileus Hotel 於 2023年10月27日的回應
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6/10 一般

kashif

於 2023 年 8 月住了 1 晚
Basileus Hotel 於 2023年9月24日的回應
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10/10 優異

PJ

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Basileus Hotel 於 2023年9月3日的回應
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10/10 優異

Rebecca (N MIAMI BEACH)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Basileus Hotel 於 2023年8月31日的回應
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10/10 優異

Fabrice Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
Basileus Hotel 於 2023年8月31日的回應
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2/10 很差

Erntem Or Erdem

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Keine Empfehlung für dieses Hotel!!!… Personal ist freundlich und höflich aber das Zimmer war dreckig vom vorherigen Hotelgast. Es wurde erst am dritten Tag nach Aufforderung das Zimmer sauber gemacht, die Putzkraft hat sich nicht sonderlich bemüht, gestaubsaugt wurde nicht ganz geschweige vom wischen oder das Badezimmer halbwegs in Ordnung bringen war nicht der Fall. Bett dreckig und fleckig, der Boden und der Teppich so ekelhaft das wir uns nicht getraut haben da mit socken zu laufen. Badezimmer extrem dreckig, fleckig und verschimmelt. Die Toilette war ab dem dritten Tag verstopft. Wir haben das Personal darauf aufmerksam gemacht dabei wurden wir erstmal informiert wie das Klo funktioniert und das es unser Fehler war. Das Klo funktionierte bis zur Abreise NICHT. Die Gegend war sehr laut und der Geruch war extrem widerlich wenn das Fenster offen war da ein Müllcontainer vor dem Balkon stand. Klimaanlage sehr laut die Balkontür ging schwer wieder zu. Alles in einem keine Empfehlung für diese Hotel und nicht für diesen Preis da gibt es schönere und sauberere Hotels direkt in der Nähe.-1 Stern
於 2023 年 8 月住了 5 晚
Basileus Hotel 於 2023年8月17日的回應
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10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location. Friendly and helpful staff
於 2023 年 8 月住了 2 晚
Basileus Hotel 於 2023年8月14日的回應
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10/10 優異

JOSEFINA

於 2023 年 8 月住了 2 晚
Basileus Hotel 於 2023年8月10日的回應
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6/10 一般

Mohamed Mahmoud Mohamed (Belgrade)

伴侶同遊
I liked the area around the property. The service was not bad, and owners were good. Internet was so slow and bad, all the time I was using my data plan. The value of the money is more way high for this property, furniture is so old and wardrobe was broken, and it was noisy.
於 2023 年 8 月住了 3 晚
Basileus Hotel 於 2023年8月9日的回應
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6/10 一般

Munir

親子同遊
讚好:職員與服務
Ok place.
於 2023 年 8 月住了 2 晚
Basileus Hotel 於 2023年8月7日的回應
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10/10 優異

Parmida

於 2023 年 8 月住了 3 晚
Basileus Hotel 於 2023年9月2日的回應
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4/10 欠佳

真實旅客

不滿:整潔度和住宿狀況
Dreckig und Heruntergekommen
Badezimmer dreckig, Dusche alt, dreckig und verbraucht. Fugen sind Teilweise schwarz (Schimmel). Die decke hat auch schon einen Wasserschaden gesehen. Allgemein ist das Badezimmer heruntergekommen, hier müsste Renoviert werden. Zudem gibt es kein Frühstück, obwohl das in der Beschreibung steht.
於 2023 年 7 月住了 5 晚
Basileus Hotel 於 2023年8月4日的回應
Vielen Dank für Ihren Kommentar. Es wurde an unsere zuständige Stelle weitergeleitet.

8/10 不錯

Safder

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Great value, most major attractions within walking distant.
於 2023 年 7 月住了 6 晚
Basileus Hotel 於 2023年8月4日的回應
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2/10 很差

Dea

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 4 晚
Basileus Hotel 於 2023年8月1日的回應
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10/10 優異

Bart

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My wife and I had a good stay at Hotel Basileus for a couple of nights before starting a cruise out of Istanbul. The hotel is not fancy, but it was a great value. Some highlights worth noting were: - Very low price - Great location, a short walk from most of the major tourist sites in Istanbul's old city - Quiet neighborhood but close to everything - Extremely helpful staff, especially Kenan, who provided good recommendations for places to eat and things to do. Check out Basileus if you are looking for a great value in a place to stay in Istanbul.
於 2023 年 7 月住了 2 晚
Basileus Hotel 於 2023年7月31日的回應
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2/10 很差

Dora Arfilli

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Durante il mio soggiorno in questo Hotel ho vissuto un vero e proprio incubo. Dopo essere arrivata ho visto che l’hotel era in condizioni veramente pessime e presentava delle crepe sui muri veramente preoccupanti. Così ho fatto presente la situazione alla reception ma loro mi hanno rassicurata. Il terzo giorno però parte del soffitto della camera è crollato sul letto e grazie a Dio io non ero lì, sennò non sarei qui a scrivere questa recensione. Il proprietario si è recato così in hotel e vedendoci preoccupate e alterate ha iniziato ad aggredirci verbalmente provocando in noi un forte stato di ansia e preoccupazione. Provvederò a consegnare tutte la documentazione che possiedo ai miei legali affinché persone così non gestiscano hotel e mettano in pericolo la vita dei propri ospiti.
於 2023 年 7 月住了 4 晚
Basileus Hotel 於 2023年7月30日的回應
Grazie per il tuo commento. È stato inoltrato al nostro dipartimento competente

8/10 不錯

KHALID

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thanks a lot Mr.Ahmet
I felt at home, the reception was wonderful, especially Mr. Ahmet, they responded to all my requests with a smile and satisfaction, they helped me a lot.
於 2023 年 7 月住了 3 晚
Basileus Hotel 於 2023年7月28日的回應
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10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
Great staff
於 2023 年 7 月住了 2 晚
Basileus Hotel 於 2023年7月16日的回應
Thanks for your comment. It has been forwarded to our relevant department