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烏納爾大酒店的評價

3 out of 5
烏納爾大酒店
Mustafa Kemalpasa, Fabrika Sokak 10-12, Istanbul

評價

7.6

不錯

10 分評分，優異；68 則評價中有 26 則" "
8 分評分，不錯；68 則評價中有 22 則" "
6 分評分，一般；68 則評價中有 5 則" "
4 分評分，欠佳；68 則評價中有 6 則" "
2 分評分，很差；68 則評價中有 9 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Erik

讚好：整潔度
於 2024 年 4 月住了 3 晚

10/10 優異

Murat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jackie Murat
Ich habe 3 Nächte in diese Hotel Übernachten, Standort vom Hotel ist wunderbar. Mann kann jede Richtung mit S Bahn , U Bahn , Buss in jede Richtung fahren. Service bestens, die Mitarbeiter von Hotel sind sehr hilfsbereit und sehr nett. Besonders sind Emfang Caner und Ahmet sehr nett. Frühstück Bereich Ezgi.. Ich danke an allen für die nette Gäste und Freundlichkeit. The Showmaster Jackie Murat..
於 2024 年 2 月住了 3 晚

4/10 欠佳

Ayad

多人同遊
不滿：住宿狀況和客房舒適度
於 2024 年 1 月住了 7 晚

6/10 一般

Cheslav

讚好：職員與服務
不滿：整潔度
於 2023 年 12 月住了 4 晚

4/10 欠佳

Bradley

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Micro rooms, rooms are old and super small! Breakfast are terrible with tasteless food, mattresses are rock solid and small, pillows are horrible also. I don’t recommend and won’t stay there again. Pool are super cold as well. Staff overprice taxi when order with them, don’t ask them to order a taxi!!!

8/10 不錯

Mohamad

於 2023 年 11 月住了 4 晚

2/10 很差

Serdar

於 2023 年 10 月住了 1 晚
Yunus Sönmüş 於 2023年10月23日的回應
İlginizden dolayı Teşekkür Ediyoruz.

10/10 優異

Servet

於 2023 年 10 月住了 1 晚
Yunus Sönmüş 於 2023年10月18日的回應
Dear Guest , Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

2/10 很差

Abdinur

不滿：住宿狀況
於 2023 年 8 月住了 14 晚
Yunus Sönmüş 於 2023年8月31日的回應
Dear Guest , Thank You for 1 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very bes

10/10 優異

Dominique

讚好：整潔度、職員與服務、設施服務和住宿狀況
Le personnel est très accueillant et serviable, le petit déjeuner très complet. Dominique R
於 2023 年 8 月住了 16 晚
Yunus Sönmüş 於 2023年8月31日的回應
Dear Guest , Thank You for 5 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

10/10 優異

Carmine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Struttura vicino alla metropolitana ben collegata e fermata bus. Personale accogliente. Vicino a negozi e ristoranti.
於 2023 年 8 月住了 7 晚
grandünal hotel 於 2023年8月26日的回應
CiaoGrazie mille per il tuo bel commento. Siamo molto felici di averti fornito un servizio utile durante il tuo soggiorno. Saremo felici di ospitarti di nuovo. Spero di rivederti. Abbi cura di te. Salut

10/10 優異

LATIFA

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Sono stata benissimo no né la prima volta sono già stata e Tornerò
於 2023 年 7 月住了 6 晚
Yunus Sönmüş 於 2023年7月28日的回應
Dear Guest , Thank You for 5 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

10/10 優異

Belaziz

於 2023 年 7 月住了 4 晚
Yunus Sönmüş 於 2023年7月26日的回應
Dear Guest , Thank You for 10 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

8/10 不錯

Ayad

於 2023 年 7 月住了 5 晚
Yunus Sönmüş 於 2023年7月24日的回應
Dear Guest , Thank You for 8 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

10/10 優異

Mohammed

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice stay, polite and helpful staff, the area around is crowded
於 2023 年 7 月住了 3 晚
Yunus Sönmüş 於 2023年7月24日的回應
Dear Guest , Thank You for 5 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

2/10 很差

Assma

於 2023 年 7 月住了 7 晚
yunus 於 2023年7月15日的回應
Dear Guest , Thank You for 2 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

10/10 優異

Vladimir

讚好：整潔度、職員與服務和住宿狀況
Worth the money.
於 2023 年 7 月住了 2 晚
Yunus Sönmüş 於 2023年7月8日的回應
Dear Guest , Thank You for 5 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

8/10 不錯

Marwa

於 2023 年 6 月住了 8 晚
Yunus SONMUS 於 2023年7月6日的回應
Dear Guest , Thank You for 6 points... Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards...

6/10 一般

Mohammad Saleh

讚好：整潔度和職員與服務
Great neighborhood, clean and neat, the staff are kind and helpful. However the room was much smaller than advertised and the room that we got was not like the pictures on the site. On the site I booked 210 square feet room but it was almost 100 square feet room. There are two Grand Unal hotels side by side; 8 and 7 stories. We were admitted to the 8 story hotel and I think the room pictures are related to the 7 story hotel.
於 2023 年 6 月住了 3 晚
Yunus Sönmüş 於 2023年6月27日的回應
Dear Guest , Thank You for 3 points. Thank you for choosing to stay at Grand Ünal Hotel at the Istanbul, and thank you for taking the time to write about your experience in our Hotel . I thank you and appreciate your feedback! We look forward to welcoming you back again soon for another memorable stay . With my very best regards..

10/10 優異

Tünde

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tökéletes volt számunkra minden. Jó helyen, jól megközelíthető Hotel. Kedves, segítőkész személyzet. Választékos reggeli, török ízekkel. Wellness részlegben kipihenheti a turista a napi gyaloglás fáradalmait (szauna, torok fürdő, medence) Örülök hogy erre a hitelre esett a választásunk
於 2023 年 5 月住了 4 晚
yunus 於 2023年6月4日的回應
We very much appreciate you taking the time to let us know of your experience. We are glad to hear that on this occasion we have provided you with the level of service which you deserve and are entitled to expect from the hotel. Should you be returning to Istanbul, we would be grateful if you would consider making your booking on our hotel again so that we could make all arrangements to make your stay even more comfortable and memorable.

10/10 優異

Shirin

於 2023 年 5 月住了 3 晚
Yunus Sönmüş 於 2023年5月15日的回應
We very much appreciate you taking the time to let us know of your experience. We are glad to hear that on this occasion we have provided you with the level of service which you deserve and are entitled to expect from the hotel. Should you be returning to Istanbul, we would be grateful if you would consider making your booking on our hotel again so that we could make all arrangements to make your stay even more comfortable and memorable.

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Jai réservé un lit deux places, je le retrouve avec 2 lits une place sans possibilité de changer, l'odeur était immondes.
於 2023 年 3 月住了 4 晚
Yunus Sönmüş 於 2023年3月23日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

2/10 很差

Nicolas

於 2023 年 3 月住了 4 晚
Yunus Sönmüş 於 2023年3月23日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

2/10 很差

Dani

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 5 晚
yunus 於 2023年2月1日的回應
Thank you for 2 points.

8/10 不錯

Tahar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean hotel high recommend.. Everything is good all stuff are nice and polite. Actually there is no gym only 1 treadmill weak a bit.. Leak of materials is not as like mentioned there is gym. Otherwise everything is fine.
於 2023 年 1 月住了 6 晚
Yunus Sönmüş 於 2023年1月30日的回應
Hello Dear Guest,Thank you for choosing us. Your comments for your satisfaction made us happy as staff and hotel. Our deficiencies were reported to the authorized departments.Regards...

2/10 很差

edwige

家人同遊
不滿：職員與服務
Inadmissible
C'est la première fois que nous nous retrouvons dans cette situation. Nous avons réservé cet hotel du 2 au 4 aout. Notre avion arrivant à 3h du matin le 3, nous avons prévenu par mail que nous arriverions dans la nuit. Ils n ont pas lu le mail et nous ont annulé la reservation pour les 2 nuits. A l accueil la personne d abord pas aimable nous dit que l hotel est complet. Puis quand elle voit le ma nous dit gentillement d attendre le manager Il est 5h30. On attend il arrive, la personne le met au courant mais il ne vient pas nous voir. A 7h45 on va le voir, on apprend que c est lui le manager. Il nous dit que la reservation a été annulée car nous n avions pas payé avant alors que c etait noté paiement à l etablissement. Il a été odieux, agressif, menteur... la chance c est que nous avons changer de CB et qu il n a pas pu prelever la 1ere nuit, sinon nous aurions tout perdu alors qu ils ont commis une grosse erreur. Nous ne RECOMMANDONS PAS
於 2022 年 8 月住了 2 晚

8/10 不錯

Ghassan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice staff, good location
於 2022 年 7 月住了 5 晚
YUNUS 於 2022年7月29日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir

8/10 不錯

Munir

於 2022 年 4 月住了 6 晚
Yunus 於 2022年4月14日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir

4/10 欠佳

Murat

不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 3 月住了 2 晚
Yunus 於 2022年3月21日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

4/10 欠佳

Osman

家人同遊, 商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Very good breakfast, clean. But the Rooms are too small and staff are very rude
於 2022 年 2 月住了 1 晚
Yunus 於 2022年2月10日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 不錯

hanna (beirut)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
it is a nice almost new hotel with a good location
於 2022 年 1 月住了 2 晚
Yunus 於 2022年2月3日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 不錯

Jonny

於 2022 年 1 月住了 2 晚

10/10 優異

Carolina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bueno. Lo recomiendo.
Muy buen servicio. Comodo, cerca de todo. Muy amable el personal. Excelente relacion costo-ubicacion
於 2022 年 1 月住了 1 晚
Yunus 於 2022年1月20日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 不錯

Ayoub

於 2021 年 12 月住了 2 晚
yunus 於 2021年12月16日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

4/10 欠佳

Selçuk

商務旅客
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
Kafa dinlenecek yer değil,etrafında çok gürültü oluyor
於 2021 年 11 月住了 1 晚
yunus 於 2021年11月22日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 不錯

Dmitrii

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 3 晚
Yunus 於 2021年11月10日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 優異

awees

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Preisleistungsverhältnis passt!! Vielen Dank für alles besonders Osman,Ahmed und Destan waren sehr hilfsbereit. Die Lage war perfekt, in der Nähe von Shops, Restaurante und öffentlicher Verkehrsmittel. Zimmer war bequem, sauber.
於 2021 年 10 月住了 7 晚
yunus 於 2021年11月9日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 優異

Olimkhon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚
yunus 於 2021年11月8日的回應
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 優異

Sulaiman

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
The staff was friendly and professional . My room was in top floor and the view was amazing. even the furniture looks old style but still okay. Will stay again
於 2021 年 11 月住了 1 晚
Yunus 於 2021年11月6日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

khaled

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything it’s good in this hotel I’m very happy all personal working it’s this hotel super
於 2021 年 10 月住了 1 晚
yunus 於 2021年10月22日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Ghassan

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2021 年 9 月住了 4 晚
yunus 於 2021年10月1日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

HASAN

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Yunus 於 2021年9月21日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Marina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚
HAKAN 於 2021年9月17日的回應
THANK YOU VERY MUCH BEST REGARTS

8/10 不錯

Marya

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall ok.
The overall stay was good. The manager at the breakfast room was so unprofessional and used to treat children very meanly. No kettle in the rooms and when asked for one the said because of covid they cannot provide one. In my opinion providing kettle in the room has nothing to do with covid. The hotel is not child friendly at all so if you have young children I would say try to find something else. The swimming pool was closed on Saturday and Sunday due to cleaning, I would assume they are supposed to clean it during the nights.
於 2021 年 8 月住了 5 晚
Yunus 於 2021年9月7日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
👍
Top
於 2021 年 8 月住了 3 晚
Yunus 於 2021年8月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Abdurahman Abow

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 5 晚
yunus 於 2021年9月17日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Idriss nice person he help us for everything I combeck soon
於 2021 年 7 月住了 1 晚
Yunus 於 2021年8月28日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Jowan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Det er meget godt
於 2021 年 7 月住了 3 晚
Yunus 於 2021年8月28日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Abdulkadir

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
Yunus 於 2021年7月14日的回應
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir..

10/10 優異

Nihat can

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 3 晚
YUNUS 於 2021年4月2日的回應
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir..