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佐伊女皇酒店的評價

佐伊女皇酒店
Cankurtaran Mah. Akbiyik Cad. No 10, Sultanahmet Fatih, Istanbul

評價

9.6

完美

10 分評分，優異；132 則評價中有 110 則" "
8 分評分，不錯；132 則評價中有 17 則" "
6 分評分，一般；132 則評價中有 5 則" "
4 分評分，欠佳；132 則評價中有 0 則" "
2 分評分，很差；132 則評價中有 0 則" "

9.6/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Chiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel staff and surrounding were very friendly to visitors. Hotel staff also provided good and reliable sightseeing suggestions.
於 2019 年 8 月住了 5 晚
Hotel Empress Zoe 於 2019年8月28日的回應
Thank you for your kind feedback. We hope to host you again in the future.

10/10 優異

Ben

於 2022 年 10 月住了 4 晚

10/10 優異

Micah

於 2022 年 9 月住了 4 晚

10/10 優異

Larry

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Empress Zoe is a Turkish hotel not an americanized lodge. The staff are very friendly and helpful. The garden breakfast is great. Its location in the Sultanamet is terrific-- just minutes from Hagia Sofia, the Blue Mosque, Topkapi palace and the cistern. Second time I have stayed there. Love it. One word of wording though, the hotel has 4 or 5 stories and no elevator. While the helpful staff will take your bags up and down, you must climb a wonder spiral staircase. I would not have it any other way but for those who do not like stairs, this is not your hotel.
於 2022 年 9 月住了 5 晚

10/10 優異

Darcy (Menlo Park)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved Hotel Empress Zoe, the staff and the location! Great views and walkable to many must see sights.
於 2022 年 8 月住了 4 晚

10/10 優異

Samuel (San Jose)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Charming, lack of an elevator means it’s not for everyone. Amazing staff, the penthouse suite on the roof is one of a kind
於 2022 年 7 月住了 3 晚

10/10 優異

CALVIN

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was exceptional and close to all of the sites. The room and courtyard was like an oasis in the middle of the bustling tourist area. The staff was always friendly and very helpful. One the best stays in our vacation history.
於 2022 年 6 月住了 4 晚

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location, so close to everything. Lovely staff who were all very helpful. Gorgeous little garden to have breakfast in each morning. Highly recommend this hotel.
於 2022 年 6 月住了 4 晚

10/10 優異

Russell

於 2022 年 6 月住了 6 晚

6/10 一般

Sonia

不滿：職員與服務和設施服務
Empress Zoe. Stayed 1 week. Area is great. Locals are great. Walkable to everywhere. Airport pickup and drop off was arranged by the hotel for 55 euros. But upon my checkout I did not have 55 Euros only Turkish Lira. The front desk said it was fine and took 1800 in Turkish Lira which is double the amount. When I asked for the receipt the front desk lady told me she doesn't have one. It felt dishonest and I left the hotel feeling cheated. I also had other uncomfortable experiences at the hotel, would not stay there again but definitely would go back to Istanbul and visit the city again.
於 2022 年 6 月住了 5 晚
Hotel Empress Zoe 於 2022年6月23日的回應
Our guest is all informed about airport transfer cost by confirmation email which is 55 euros one way and 100 euros round trip and also second time when we confirm their transfer. As you booked both ways of airport transfer, we charged 100 euros which is equivalent of 1.800 TRY. Please check your confirmation where it’s says “If you would like to be picked up both for your arrival and departure, the cost of round-trip transfer is 100 euros, instead of 110.” Regarding the receipt, as we explained during the check out, you choose to make your payment to Expedia directly, as this reservation was not hotel collect, we are not authorized to write a receipt, you can request the receipt directly from Expedia. Regarding uncomfortable experience, please note we will not tolerate guest coming drunk and being overly loud at 2 am in the morning insulting our staff and disturbing our other guests. You were told if this continues, we would have to ask you to leave which you apologized from our staff that night. This is all recorded on our camera. Any guest who causes a disturbance, or refuses to follow the policies and guidelines set before them, will be warned ONCE. Should the situation persist, the GUEST WILL BE ASKED TO LEAVE THE HOTEL. If the guest does not comply, we would have to call the local authorities like any other hotel would. This is a very reputable boutique hotel and our duty to enforce quiet hours so that all guests can enjoy a restful night. We wish you a lovely stay in Istanbul in the future.

10/10 優異

Amanda (Monticello)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was incredible. It was super cozy and had windows that opened. The mattress was the best! Breakfast was available with seating in the courtyard. The hotel staff were very helpful. I needed help confirming a flight change and they called and handled it for me. The location is good, but there are a lot of restaurant hawkers that will pester you on your way to the sights. The rooms aren't handicap accessible... actually, the whole street isn't handicap-friendly (not the hotel's fault). The rooms are very quiet, but there's a minaret outside that announces prayer that can be annoying to some people.
於 2022 年 5 月住了 3 晚

8/10 不錯

Tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Close to everything but quiet. Very helpful and friendly staff. Tasty breakfast and charming decor.
於 2022 年 5 月住了 3 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、設施服務和住宿狀況
An oasis in Istanbul. A lovely hotel full of character with a quiet garden courtyard.
於 2022 年 5 月住了 3 晚

10/10 優異

GRAHAM

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Hotel Zoe is located right in the heart of historic Sultanahmet Istanbul. In fact the remains of a 700 year old bath house is located right next door and its less than a five minute walk from the hotel to the Blue Mosque. The hotel is brimming with character. The rooms are spotless and the staff was extremely friendly and welcoming.
於 2022 年 5 月住了 1 晚

10/10 優異

marine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Truly recommended
於 2022 年 3 月住了 4 晚

10/10 優異

Maxwell

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay at the Hotel Empress Zoe. Great location with comfortable and unique rooms. The staff from the front desk to the cafe were extremely friendly and went above and beyond to make sure we had everything we needed. Would highly recommend this hotel.
於 2022 年 3 月住了 3 晚

10/10 優異

Emil

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our stay at Hotel Empress Zoe! Everyone was extremely friendly and the hotel itself is so charming. They made it easy to get to and from the airport and even arranged for a covid test at the hotel. Have a glass of wine by the fireplace at night, and definitely don't sleep on the breakfast, it's delicious! We'll be staying here the next time we're in Istanbul.
於 2022 年 2 月住了 2 晚

10/10 優異

Aelita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 5 晚

10/10 優異

Jaime

讚好：整潔度、職員與服務、設施服務和住宿狀況
couldn't recommend more. great location, great staff. Next to historic byzantine building.
於 2022 年 1 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Good stay but too small
Cozy and nice place, but sadly too small and narrow, stairs are impossible with any luggage, you feel like workers are stalking you all times and standing and watching you since the place is smaller. Breakfast is ok for that touristic area.
於 2021 年 12 月住了 1 晚

10/10 優異

Burak

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Delightful, characterful, excellent location
We stayed twice - the first time had a small but cosy garden view room with a balcony- most atmospheric sitting on balcony listening to ships' fog horns. The second time we took a lovely family room - despite being on the street side it was quiet (November). Tasty fresh breakfast. Covid 'regs' well implemented when we were there. Plenty of guidebooks and reading matter in reception, helpful staff.
於 2021 年 11 月住了 2 晚
Hotel Empress Zoe 於 2021年11月23日的回應
Weare very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. It makes everything worthwhile for us. We look forward to seeing you in Istanbul again sometime.

10/10 優異

Nicholas

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 10 月住了 3 晚

10/10 優異

Barb

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel that was clean and comfortable. Excellent location. Staff were wonderful. There are stairs if you have ant mobility problems
於 2021 年 10 月住了 2 晚
Hotel Empress Zoe 於 2021年10月24日的回應
Thank you for the lovely review. We hope to host you again.

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great neighborhood close to historic attractions. The staff was very nice and helpful. A delicious breakfast was provided daily and the rooms were really comfortable. Overall I would highly recommend this hotel.
於 2021 年 10 月住了 3 晚
Hotel Empress Zoe 於 2021年10月12日的回應
We are very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. It makes everything worthwhile for us. We look forward to seeing you in Istanbul again sometime.

10/10 優異

Álvaro

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and pleasant
於 2021 年 10 月住了 2 晚
Hotel Empress Zoe 於 2021年10月11日的回應
Thank you for your feedback. We look forward to hosting you again.

10/10 優異

Ilya (San Jose)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice historical building at the convenient location. If you are not into luxury stay but like to feel authentic Istanbul - this place is for you!
於 2021 年 9 月住了 4 晚
Hotel Empress Zoe 於 2021年10月4日的回應
We are very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. We hope to host you again in the future.

10/10 優異

Philipp

Very friendly service and a relaxing, authentic place in a great location. The mist shower is to die for!
於 2021 年 9 月住了 2 晚
Hotel Empress Zoe 於 2021年10月1日的回應
W are very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. We hope to host you again in the future.

10/10 優異

Oh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Hotel Empress Zoe 於 2021年9月27日的回應
Thank you for your feedback.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff and hospitality, great breakfast in a charming courtyard
於 2021 年 7 月住了 1 晚
Hotel Empress Zoe 於 2021年8月9日的回應
Thank you for your kind feedback

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚
Hotel Empress Zoe 於 2021年7月7日的回應
Thank you for your feedback. We look forward to hosting you again.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved this cute little boutique hotel so much!!! The staff and reception were friendly and very attentive. I had a great time staying here. I loved the breakfast and centralized location to all the historical monuments. Easy walking distance to the highlights of Istanbul. BUT… my absolute favorite part of the hotel were their resident cats. I love love love Bobbie and chunky Sophie. I was sad to say bye to them. I picked this hotel because of them and I would return and stay here again because of the cats.
於 2021 年 5 月住了 2 晚
Hotel Empress Zoe 於 2021年6月9日的回應
Thank you for sharing your feedback.Our staff and cats would be more than happy to host you next time .

10/10 優異

Anthony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 3 晚
Hotel Empress Zoe 於 2021年6月7日的回應
Thank you so much for taking the time to send this! We hope to host you in the future again.

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2021 年 5 月住了 1 晚
Hotel Empress Zoe 於 2021年6月7日的回應
Thank you for your feedback! We hope to host you in the future again.

10/10 優異

Radu (Bucharest)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel build next to the ruins of an old Bizantine church - the old wall is part of the hotel, unique experience, unique location, excellent hotel stuff.
於 2020 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is very great! From arranging rides prior to my visit to check out, they were nothing but helpful. Cenk (desk receptionist) was helpful and was a great guide to consult. The breakfast offered was small but enough. They have very few rooms which makes it feel nicer! It is also very close to the Hagia Sophia and tram stations!
於 2020 年 2 月住了 3 晚

10/10 優異

Isabelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nous avons pass
於 2020 年 2 月住了 5 晚

10/10 優異

Zachary

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

natalya

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel
於 2020 年 1 月住了 2 晚

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
in the heart of Old Town
Very unique hotel! Great breakfastast, very clean rooms, loved Bobo and Sophie the cats and loved the efforts to support the environment. Pick up and drop off arrangements to the airport not so great.
於 2020 年 1 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Elegant but overly simplistic
One should be aware that he/she should not expect all levels of confort by chosing this atypical hotel: no elevator, no tea/coffee machine in the rooms, rather simple.breakfast. However it does allow to plunge into another era especially through the beautiful antique furniture and the decoration making the accomodation itself to be part of the touristic journey. Everything is clean. The personnel is helpful yet far from overly cheerful.
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastic location, very kind staff, lovely breakfast and charming interior.
於 2019 年 12 月住了 4 晚

10/10 優異

Vuk

於 2019 年 12 月住了 3 晚

8/10 不錯

Vuk

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service and location in a tight space
Great service and nice hosts. Very clean and well maintained. Close to the major sites: Top Kapi, Hagia Sophia, Sultan Ahmet etc. Very small standard room; narrow vertical spiral staircase leading from the front desk / entrance to the rooms. Beautiful garden on the dining room level, but of little benefit in the winter time. No TV nor radio in the room, but excellent WiFi
於 2019 年 12 月住了 1 晚

10/10 優異

Aroosha zoq

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sultanahmet
delicious breakfast and very friendly and helpful staff. Our second trip and we will certainly come again!
於 2019 年 11 月住了 2 晚
Hotel Empress Zoe 於 2019年12月4日的回應
Dear Guest, We are very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. It makes everything worthwhile for us. We look forward to seeing you in Istanbul again sometime.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location, very friendly and helpful staff. Unique in history.
於 2019 年 11 月住了 8 晚
Hotel Empress Zoe 於 2019年12月4日的回應
We thank you for your kind review and hope that we can host you again in the near future.

10/10 優異

Gill

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Brilliant hotel - highly recommended! Will be back
Great location for walking round the historic cultural centre of Istanbul, across to Galata and transport options beyond. Absolutely amazing boutique hotel with a unique shady, private garden for evenings over a g+t and breakfasts too. Buffet breakfast delicious, with freshly baked pastries, wide range of cheeses, fruit and some cooked dishes too. Staff were unfailingly friendly and helpful, giving recommendations for eating out locally and in Galata beyond the tourist trail. The hotel arranged a private taxi from the airport and back too. Couldn't give a higher recommendation!
於 2019 年 10 月住了 3 晚
Hotel Empress Zoe 於 2019年12月4日的回應
Dear Guest, We are very happy to hear that you enjoyed your stay with us and we always appreciate the good feedback. It makes everything worthwhile for us. We look forward to seeing you in Istanbul again sometime.

10/10 優異

Lesley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚