大堂休息區
查看供應

伊斯坦堡小姐 SPA 酒店的評價

伊斯坦堡小姐 SPA 酒店
Hocapasa Mahallesi, Darüssaade Sk. No 3, Sirkeci Fatih, Istanbul

評價

8.4

很好

10 分評分，優異；205 則評價中有 97 則" "
8 分評分，不錯；205 則評價中有 68 則" "
6 分評分，一般；205 則評價中有 22 則" "
4 分評分，欠佳；205 則評價中有 9 則" "
2 分評分，很差；205 則評價中有 9 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Dennis

讚好：整潔度和職員與服務
於 2023 年 10 月住了 8 晚

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
2nd time staying at this hotel - great value for money. Fantastic customer services, lovely clean rooms and great spa faciity on site. Close to main sites and shopping. Staff helpful and friendly fantastic bufffet breakfast highly recommend
於 2023 年 9 月住了 5 晚

8/10 不錯

Ishaq

讚好：整潔度
不滿：職員與服務
於 2023 年 8 月住了 3 晚
Ünal 於 2023年9月11日的回應
thank you

10/10 優異

Selin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 7 晚
Ünal 於 2023年9月11日的回應
Nice to hear that ; Thank you

8/10 不錯

Pieter

家人同遊
讚好：整潔度、職員與服務和設施服務
Good location. Facilitaire are Old but okay. Rooms are a bit small
於 2023 年 7 月住了 3 晚
Ünal 於 2023年9月11日的回應
Thank you for your nice review

8/10 不錯

Recep

家人同遊
讚好：整潔度、職員與服務和設施服務
Hôtel très bien situé proche de st sophie a pieds. Arrêt de trame au oied de l hôtel. Restaurants , epucerie et magasin proche. Piscines tres sympathique chambre agréable.
於 2023 年 7 月住了 8 晚
Ünal 於 2023年9月11日的回應
Thank you

8/10 不錯

Recep

讚好：職員與服務
於 2023 年 7 月住了 7 晚
Ünal 於 2023年9月11日的回應
we hope to see you again

8/10 不錯

Hayat Merzuk

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 10 晚
Ünal 於 2023年9月11日的回應
Thank you we hope see you again

10/10 優異

Mirveta

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was very helpful. Very nice hotel.
於 2023 年 6 月住了 6 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 不錯

Syed

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Didn't like that end of floor A hallway was not lit up and floor A flooring was carpeted compared to other floors which were tiled. If you can live without a window then overall very satisfied especially with complimentary breakfast buffet and yes I wouldn't hesitate to stay there again.
於 2023 年 6 月住了 4 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

6/10 一般

Christelle

家人同遊
讚好：整潔度
Beaucoup trop de bruit ! Hôtel à la décoration vieillissante. Le personnel de nettoyage est très sympathique et souriant mais les hommes à l’accueil ne sont pas sympathiques. Chambre sombre, restaurant au sous sol. Un réel manque de luminosité.
於 2023 年 6 月住了 5 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 不錯

Anja

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Alles sauber, guter Service.
於 2023 年 6 月住了 4 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 優異

John

多人同遊
讚好：整潔度、職員與服務和住宿狀況
very pleased with our stay at this hotel. We had a family room for 3 adults. Room was a good size and Bathroom facilities were very good with plenty of towels. The hotel staff were very helpful in all matters and the breakfast service was faultless. I did not get chance to try the pool but it looks very nice. I would be happy to stay here in the future.
於 2023 年 6 月住了 2 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 優異

Elena

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect location for visirors to explore Istanbul. The swimming pool and hamam are useful after a long day . Good breakfast.
於 2023 年 5 月住了 9 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient
於 2023 年 5 月住了 4 晚
Ünal 於 2023年7月3日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 不錯

Mark

讚好：整潔度、職員與服務和住宿狀況
Romantic get away
Hotel location is very good, excellent for the major sites and attractions. The spa facilities and pool are also good. Outside terrace very nice, although pool had not yet been filled during our stay. Beds are terrible! We had bad backs for 4 days The breakfast was ok but needs a more continental feel. The coffee was terrible…undrinkable. So we went to the cafe near by. Overall, we enjoyed the stay and a few refinements would make the hotel excellent!
Topkapi Palace
Topkapi Palace
於 2023 年 5 月住了 3 晚
Ünal 於 2023年5月25日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,Ünal SOLMAZManager of the Hotel

8/10 不錯

Suha

讚好：整潔度和職員與服務
Pleasant stay
I love the location, employees are all great, the only issue I have with this hotel is rooms are small and warm and some rooms don't even have windows to get some air, but the staff make up for that , I was there on my birthday and without me mentioning that, I came back to my room to find it decorated and a medium size cake with candles on the dresser with birthday wishes, I thought that was very sweet of them and I really appreciated that gesture. despite the room size, I will go back to this hotel, and again thank you to the staff.
於 2023 年 5 月住了 4 晚
Ünal SOLMAZ Manager of the Hotel 於 2023年5月25日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.Kind regards,

2/10 很差

Rizwan

家人同遊
不滿：整潔度和職員與服務
Horrible experience , my flight was delayed 3 hours and due to terrible traffic in Istanbul My wife and I arrived at the hotel around 8:30 pm. The hotel reception flatly refused and said we don,t have any reservation with them , even though I shown the confirmation email from Expedia , they just said that no reservation for us . I had to go around in other hotels in the area and after checking several hotels I luckily found a room in another hotel. It was a not a good experience , very rude and unhelpful staff an management of Miss Istanbul Hotel .
於 2023 年 4 月住了 5 晚
Ünal 於 2023年5月25日的回應
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 優異

antonino

多人同遊
讚好：整潔度、職員與服務和住宿狀況
A hotel placed in a very convenient position to visit the historical center of Istanbul. Very friendly and helpful staff, which is an essential aspect. Excellent breakfast. The SpA is beautiful. I will be back.
於 2023 年 4 月住了 3 晚
Ünal 於 2023年5月25日的回應
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 優異

Adil

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was a wonderful experience and a beautiful hotel. 5 stars for the service and hospitality. Very accomodating and helpful staff. All walking distance to main tourist sites too.
於 2023 年 4 月住了 7 晚
Ünal 於 2023年5月25日的回應
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

8/10 不錯

Razwana

讚好：整潔度
於 2023 年 4 月住了 5 晚
Ünal 於 2023年5月25日的回應
Dear Guest,Thank you very much for the time to review our hotel We are happy to hear that you had a nice stay. We are delighted to read that you enjoyed all hotel facilities and appreciated our service quality.Thank you for choosing us , we look forward to welcoming you back next time!Best Wishes from Miss Istanbul Family

10/10 優異

Hector

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What you see in the photos is what you get, excellent staff and location in Istambul, i left behind my airpods and sunglasses and they send it over with NO CHARGE AT ALL. Very good breakfast and hot jacuzzi. Will return for sure.
Ünal 於 2023年2月16日的回應
thank you see you soon again :)

10/10 優異

Mert

於 2022 年 12 月住了 1 晚
Ünal 於 2023年1月6日的回應
thank you

10/10 優異

Elnara

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice hotel!! But a bit noisy!!! U can hear everything!!!in general everything was good and all staff was very helpful and polite!!
Ünal 於 2022年12月29日的回應
Thank you

6/10 一般

kwaiwing

10/10 優異

Hanane el

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Loay

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel
It was perfect, the hotel is close to the trumvay 1 min walking Rooms are so clean This is not my first time in this hotel I will definitely come back again
於 2022 年 12 月住了 4 晚
ünal 於 2022年12月29日的回應
Thank you you are the best

10/10 優異

Suha

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
We were very pleased with overall experience, staff is wonderful, I just wish breakfast staff would be a little more quiet, they chat the whole time and are very loud , the dinning area is loud enough and staff should be more quiet, other than that, staff were amazing and hotel feels like a true hotel and loved the location, I will most definitely be staying there again if the price is right.
於 2022 年 12 月住了 5 晚
ünal 於 2022年12月29日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

10/10 優異

Netsayi

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast was excellent and in abundance.
Ünal 於 2022年12月29日的回應
Thank you :)

10/10 優異

Zeliha

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ich war so begeistert, dass ich gerne wieder hin möchte. Besonderer Danke an das Personal. Die Lage ist perfekt, alles Gehminuten enfernt. Vielen Dank Miss Istanbul
Ünal 於 2022年12月29日的回應
Thank you

10/10 優異

Magdalena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Super hotel, beautiful, and top staff
於 2022 年 11 月住了 5 晚
Ünal 於 2022年12月29日的回應
My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

10/10 優異

Ali Ahmad

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schon hotel Personal und Zentrum näher
ünal 於 2022年12月29日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

8/10 不錯

Daniel (Mississauga)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ünal 於 2022年12月29日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

10/10 優異

Veronika

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel está genial! Situado en pleno centro histórico. Desayuno bastante bien. La única pega para mi es que no hay zona de fumadores y el restaurante del hotel es muy básico.
於 2022 年 11 月住了 7 晚
Ünal 於 2022年12月29日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

4/10 欠佳

Murat

於 2022 年 12 月住了 1 晚

6/10 一般

Maimoona

家人同遊
讚好：整潔度
不滿：職員與服務
Average hotel in a good location
Pros - located walking distance to two tram lines Spa is nice however the female only sauna was nit available for a full week throughout our stay Cons - reception staff are unhelpful and not friendly. They all seem to have a chip on their shoulder. I believe this attitude comes management above who are probably not treating them well and this is reflective in their behavior tiny basic rooms for the amount they charge Breakfast was average
於 2022 年 11 月住了 6 晚
Ünal 於 2022年12月29日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

4/10 欠佳

Jaygi

伴侶同遊
讚好：職員與服務和設施服務
the staff were ok. i felt my room was truly cleaned when i leave a tip. No air condition during winter so make sure you book a room with window so you can open the window when its hot. the mosquitoes do come in when you open the window so beware.

6/10 一般

Ismael

不滿：職員與服務和設施服務
A

8/10 不錯

Jargal

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 11 月住了 1 晚

6/10 一般

真實旅客

不滿：職員與服務和客房舒適度
於 2022 年 11 月住了 6 晚

6/10 一般

Hani

於 2022 年 11 月住了 1 晚

8/10 不錯

Mariya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The place was pretty great, the only problem was, that the bed was too short. The spa and the services they offered where a special treat, go find Arman, and let him do his magic ☺️🥰
於 2022 年 11 月住了 3 晚
Ünal Solmaz 於 2022年11月24日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

2/10 很差

Anissa

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Fuyez le , personnel qui parle mal et surtout qui vol dans les chambre .
於 2022 年 11 月住了 7 晚
Ünal Solmaz 於 2022年11月24日的回應
Our Dearest guest,,Thank you very much for your valuable review here about our hotel.It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul.Your feedback is very important to us as our guest satisfaction is our main priorityWe would love to welcome you back here again on your upcoming tripsWarm Regards

10/10 優異

Margarita

讚好：職員與服務、設施服務和住宿狀況
Really pleasant accommodation in very comfortable central position. Friendly and professional staff. As a really good surprise I mistakenly booked lower category room, but was allowed to stay in higher category room, it’s was really good thing and I really appreciated this. Highly recommend
於 2022 年 11 月住了 2 晚
Ünal Solmaz 於 2022年11月24日的回應
***My dearest guest,I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.Such comments motivates us more than anything and shows us we are on the right path.Of course we have some points to improve, we are all working on these.

6/10 一般

Doreen

多人同遊
不滿：住宿狀況
Leider stimmt der Hoteltext bei Expedia nicht. Dort steht nach dem inkludiertem Frühstück, dass es einen Shuttle-Service vom und zum Flughafen gibt. Den gibt es nicht und der ist schon gar nicht kostenfrei. Auch eine Terrasse gibt es nicht. Unser Zimmer war sehr klein und das Badezimmer renovierungsbedürftig. Schade, wir haben uns von den Bildern und vom Text mehr erhofft.
Ünal 於 2022年11月11日的回應
Thank you

8/10 不錯

Faiza

家人同遊
讚好：職員與服務和住宿狀況
Perfecte ligging voor de alle bekende bezienswaardigheden en dichtbij haven. Ontbijt is super goed en gevarieerd.
Ünal 於 2022年11月11日的回應
Thank you

10/10 優異

Amir

於 2022 年 10 月住了 1 晚

10/10 優異

Bassam

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location and service
於 2022 年 7 月住了 4 晚

10/10 優異

Henrite Wilma

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super dichtbij bezienswaardigheden en restaurant en tegelijkertijd zeer rustig gelegen.
於 2022 年 6 月住了 4 晚

8/10 不錯

fatih

商務旅客, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
Ok
於 2022 年 6 月住了 3 晚