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佩爾宮殿 SPA 酒店的評價

佩爾宮殿 SPA 酒店
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul

評價

8.8

優異

10 分評分，優異；195 則評價中有 119 則" "
8 分評分，不錯；195 則評價中有 46 則" "
6 分評分，一般；195 則評價中有 11 則" "
4 分評分，欠佳；195 則評價中有 8 則" "
2 分評分，很差；195 則評價中有 11 則" "

8.8/10 

整潔度

9.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

CHIAWEI (TAIWAN)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location、perfect service and reasonable price. If you wanna discover old town, the best choice you can choose.
於 2019 年 11 月住了 2 晚
Hotel Manager 於 2019年12月5日的回應
Dear Mohammed, Thank you so much for your kind review regarding your stay at Pell Palace Hotel & SPA. It is a pleasure for us to hear that you loved your stay with us and loved our rooms, services and staff. Looking forward to welcome you again. Sincerely, Hotel Management

10/10 優異

Mohammed Saad

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My wife and I had a wonderful experience at this hotel, initially booked in a double room. Due to maintenance, the hotel generously upgraded us to a triple room, which was spacious and comfortable with both a queen and a single bed. The room and bathroom were immaculately clean, with modern decor and a bidet, an excellent feature for Muslim travelers. The hotel's location is ideal, with major attractions and a variety of restaurants just a few hundred meters away. The complimentary breakfast offered a good variety of choices, adding value to our stay. The amenities were top-notch, and the hotel staff, particularly Kadri and Ufuk, were exceptionally hospitable. They ensured our stay was comfortable, offering clear communication and fantastic travel arrangements, including affordable private transfers and cruise options. One small note: reaching the hotel by car can be a bit tricky due to its location in a hilly area with narrow roads. Some drivers might find it challenging, though it is certainly not impossible. Additionally, do not be misled by the darkness at night in the neighborhood; the hotel itself is very safe and secure. I highly recommend this hotel for its superb service, facilities, and prime location. I am looking forward to staying here again on my next trip.
於 2024 年 4 月住了 3 晚

10/10 優異

Mohamed mohsin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All staff were friendly and very polite..always accommodating. The hotel is situated in a very good location within walk distance to grand bazaar and sultanahmet. Thank you for making this stay fantastic
於 2024 年 4 月住了 4 晚

10/10 優異

Adrienne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed here as a family of four with two teenage kids, and the family room was very nice. There was plenty of room and the beds were comfortable. It was clean and the bathroom was modern. The hotel was very close walking distance to the major sites in Old Town, so we could walk to everything. The hotel staff were excellent. The breakfast in the morning was good. They arranged for a taxi back to the airport for us. I would stay here again if we come back to Istanbul.
於 2024 年 4 月住了 3 晚

10/10 優異

Mazin

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, very friendly, good location
於 2024 年 3 月住了 3 晚

10/10 優異

Sean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Clean and full spa. Very nice staff.
於 2024 年 3 月住了 1 晚

2/10 很差

Hani

不滿：職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Lola

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

christopher

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Travelled here and arrived late at night with 15 month old twins. The guys at the hotel couldn't have been more helpful supplying us warm milk and carrying our cases to the room. All the staff were very freindly and made us feel very welcome. All in all a very positive experience. Area is also very convenient, 2 mins walk to a supermarket,4 mins walk to tram stop, 5 mins walk to the square. Thanks Pell palace for making our stay enjoyable, especially kaan who entertained our twins at breakfast time :) Just one thing of note is the road outside the hotel is closed at certain hours during the day but we were helped with our luggage by the guys at the hotel.
於 2024 年 2 月住了 5 晚

10/10 優異

Mohammed

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location and Staff Amazing
Superb hotel. So close to Grand Bazar and everything within walking distance. The hotel is well decorated and very newly refurbished. The staff are amazing an respond immediately to requests. Would definitely stay there again.
於 2024 年 1 月住了 3 晚

10/10 優異

Mathilde

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚

10/10 優異

Espedito

讚好：整潔度、職員與服務、設施服務和住宿狀況
Tutto ok.
於 2023 年 11 月住了 5 晚

8/10 不錯

javidkhan Azizkhan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staffe is so help full, hotel is neat and clean.
於 2023 年 11 月住了 2 晚

8/10 不錯

adelaide

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
we enjoyed our stay u=in tis hotel
於 2023 年 9 月住了 4 晚

10/10 優異

Yusuf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Tamer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lobideki çocuklar çok yardımcı oldular.Bölgenin tarihi olmasından dolayi otellerde çok büyük bir konfor beklemeyin.Ama temiz ve düzenliydi.
於 2023 年 8 月住了 1 晚

10/10 優異

Zahur

家人同遊
讚好：設施服務
Lovely hotel and location. Walking distance to Grand Bazaar and tram station. Room was nice and breakfast was good. Staff were brilliant especially Emre. We had to cut short our 10day stay due to my son being ill. Emre and his team were brilliant in helping us get him to a hospital in the middle of the night and made sure we were ok. I would definitely recommend this hotel.
於 2023 年 7 月住了 10 晚

8/10 不錯

Marcos Luiz

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel limpo, com funcionários simpáticos, porém localização ruim!
於 2023 年 6 月住了 1 晚

8/10 不錯

Tania

伴侶同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
Close to the centre and to the bus stop. The area is a bit noisy and dirty. Difficult place for the taxi to reach.
於 2023 年 6 月住了 4 晚

10/10 優異

Ahmedunnisa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 7 晚

8/10 不錯

marcella

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 4 晚

8/10 不錯

Marcel

讚好：整潔度、職員與服務和住宿狀況
Guter Standort für die Sehenswürdigkeiten von Istanbul
於 2023 年 6 月住了 3 晚

10/10 優異

Kalvinder

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent location close to the metro and 5 mins walk to the blue mosque . Staff were very friendly and helpful. Clean comfortable room. Breakfast was adequate. I would definitely recommend the hotel for its location and the hospitality of the staff.
於 2023 年 5 月住了 4 晚

4/10 欠佳

Kadija

伴侶同遊
讚好：職員與服務和設施服務
Photos on here of the property are very misleading! Was very disappointed in the room. Much smaller than shown. I did address it with the staff however was advised all rooms were fully booked so could not move to one of the bigger rooms. There was a lot of loud music from property next door on a couple of the days (almost like there was a concert). Breakfast was very limited - only had it 1 of the 4 days we stayed as it wasn’t great. Cleanliness was adequate Spa was disappointing as didn’t match photos shown but was good value. Hotel staff were great however. Especially Emre who was so helpful to us. It’s ina great location - few minutes walk to main attractions and easy transport access. Overall however would not recommend as for the price paid, can get much nicer/bigger rooms elsewhere.

10/10 優異

Thomas (St Didier de Formans)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Proximité centre ville historique Istanbul Sauna et bain turc
於 2023 年 4 月住了 3 晚

10/10 優異

Hatice

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Das Personal war sehr freundlich und hilfsbereit, haben uns sehr wohl gefühlt. Die Zimmern sind sehr sauber und modern. Die Reinigungskräfte waren ebenfalls sehr freundlich und hilfsbereit. Die Zimmern wurden jeden Tag sauber gemacht. Frühstück war frisch und die Auswahl war gut. Die Umgebung war nicht ganz Familiär, mit Kinderwagen den Hügel hoch zu fahren war sehr Anstrengend. Aber man hat eine super Verbindung zu den Bahnen. Immer wieder gerne ❤️

8/10 不錯

Damien Germain

多人同遊
讚好：整潔度和職員與服務
Le petit-déjeuner pas du tout correct
於 2023 年 2 月住了 3 晚

10/10 優異

arti

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Ramazan and Sabim are the best!

10/10 優異

Suhail

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing experience! Location was great, staff was wonderful, breakfast was delicious.
於 2023 年 1 月住了 1 晚

10/10 優異

Suhail

於 2023 年 1 月住了 3 晚

10/10 優異

Suhail

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing location..very walkable to all the local sights....clean rooms...wonderful staff...delicious free breakfast...

2/10 很差

Ajvaz

6/10 一般

marisol (ensenada)

家人同遊
讚好：整潔度和職員與服務
La propiedad nada que ver a lo que se muestra en las fotos, habitaciones muy pequeñas y poco agradables, la zona mala pero el personal siempre muy amable y dispuesto a ayudar

10/10 優異

Abzal

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent staff very helpful

10/10 優異

Cynthia1

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the location, modern cute room. Staff was friendly and super helpful.

6/10 一般

IBRAHIM

家人同遊
All honesty this’s not the hotels fault when I booked the hotel I didn’t realize the location is in the old city things are different when you have your family with you, our expectations was completely high we expected more for less , we only have 8 days to spend in Istanbul and we want to be close to all site seen especially we’re told renting a car it’s impossible, yes the location was disappointed but it’s what it’s ,things probably will be different by myself, the manager trying hard to make us happy by the way his name is Emre, we already made our mind on leaving to stay at another location

10/10 優異

Enkhsolongo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 4 晚

10/10 優異

Eoin

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice hotel, very close to the Grand Bazaar and other sights in the city. Kadri at reception was really helpful with the check in and other requests. Would recommend a stay here in Istanbul

10/10 優異

mehrun

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
loved the stay very clean and helpful staff definitely recommend it to all friends will stay again . thank you so much
於 2022 年 12 月住了 3 晚

10/10 優異

Taj (Mississauga)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location, clean property, very helpful staff eager to help, good breakfast, Lots of walking as taxis cannot come to doorstep from 10am to 6pm
於 2022 年 12 月住了 2 晚

10/10 優異

Guzal

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and nice hotel son the center of Istanbul. The staff were very helpful and friendly. The only thing I didn’t like was the lack of sound insulation between rooms. We can hear every little conversations from the other room. Aside from that, that hotel was nice and clean.
於 2022 年 11 月住了 3 晚

8/10 不錯

Taj (Mississauga)

讚好：整潔度、職員與服務和住宿狀況
Very clean facility in the heart of Sultan ahmed area, close to the blue mosque, grand bazaar etc, hospitable very friendly staff
於 2022 年 11 月住了 4 晚

10/10 優異

Assylan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
we had a short stay but in that short stay we felt very welcomed and supported in any way. the reception personnel is very kind and helpful. i would definitely return there at my next trip. everything is just so inviting about this hotel. the only drawback is that it is impossible to get to the hotel by taxi due to central position of the place, but the helpful personnel have helped us with our numerous bags a lot by accompanying us to the taxi stop, 5 min walk or so. plus, the public transport is just around the corner. thanks so much, dear Pell Palace stuff. i hope to stay again in your hotel soon. byeee
於 2022 年 10 月住了 1 晚

8/10 不錯

Taj (Mississauga)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Clean, excellent location good service! Rooms are a little small.
於 2022 年 11 月住了 3 晚

8/10 不錯

Charlotte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff and very clean well presented hotel. Would also recommend the spa and Turkish bath there. Thank you for a lovely stay.
於 2022 年 11 月住了 1 晚

10/10 優異

Barry

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very helpful. They went above and beyond to make your stay pleasurable. Kadri at the front desk was excellent.
於 2022 年 11 月住了 3 晚

10/10 優異

PATRICK

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bel hôtel propre et très bien situé (10min max à pieds des mosquées Sté Sophie et Mosquée bleue). Personnel très gentil et disponible 24h/24. Le petit déjeuner est très copieux. Possibilité de réserver un transfert vers l'aéroport d'Istanbul pour 35€ (van de 6 places) à n'importe quelle heure.
於 2022 年 11 月住了 4 晚

10/10 優異

Bashar

於 2022 年 10 月住了 3 晚

10/10 優異

Richard (Zionsville)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were fantastic. We are not spa people so did not rate this service.