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嘉拉特伊斯坦堡特級美憬閣酒店的評價

嘉拉特伊斯坦堡特級美憬閣酒店
Arap Cami Mahallesi Bankalar Caddesi, No:21, Beyoglu, Istanbul, Istanbul

評價

9.0

卓越

10 分評分，優異；215 則評價中有 137 則" "
8 分評分，不錯；215 則評價中有 46 則" "
6 分評分，一般；215 則評價中有 20 則" "
4 分評分，欠佳；215 則評價中有 7 則" "
2 分評分，很差；215 則評價中有 5 則" "

9.4/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Sarah (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Extremely new hotel in a very conveinent location. Can walk across the bridge to the Old Town area and within walking distance to Taksim (which is not so interesting tho). Excellent breakfast and superb view from the restaurant especially the upper floor (a bar). Dinner serves delicious Italian food if you don’t love Turkish food like me. Some noise on Sat night till 1am though and shower door has poor design which makes the floor flood.
於 2018 年 5 月住了 3 晚
Mehmet Yavuz 於 2018年6月4日的回應
Dear Sarah , We appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Division Manager Mehmet Yavuz

10/10 優異

judith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was outstanding!!!! breakfast was so good.
於 2024 年 4 月住了 1 晚
FOM 於 2024年5月14日的回應
Dear Judith, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

Ieva

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed for few nights , hotel and staff is absolutely fantastic. Would stay There again , thank you
於 2024 年 4 月住了 4 晚
FOM 於 2024年4月19日的回應
Dear Leva, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

Bailey

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had such a wonderful stay at this hotel. Everything went wonderfully. The staff was so friendly and helpful. The location is safe and in a great spot to walk to all the city’s treasures. It’s better to stay on this side of the river away from the extremely touristy parts, but still just a walk or tram ride away. The rooms are beautiful spacious and clean. Showers are wonderful. The service all around is impeccable. Room service to hamman (which is free each day) was fabulous. Everywhere you turn there is someone to welcome and help. We will definitely return.
FOM 於 2024年3月11日的回應
Dear Bailey, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

Donald

讚好：整潔度、職員與服務、設施服務和住宿狀況
I'm 62 years old and have traveled to 12 different countries and this is one of the best I have ever been to anywhere , everyone was so so friendly and helpful. The breakfasts was in the top five of any I have ever seen. I really loved the fresh honeycomb every morning. I got a chance to talk to the general manager what an outstanding gentleman he made sure that there was nothing more he could do for me and gave me lots of suggestions on places to travel next all in all a wonderful stay and I would recommend this to anyone any family if you are coming to a Istanbul stay nowhere else but here
FOM 於 2024年3月4日的回應
Dear Donald,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Joshua

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Galata is a wonderful hotel with friendly staff, delicious Turkish breakfast, and well-appointed rooms. The Turkish bath on-site is very nice, with similarly amazing staff and the amenities you would expect. My only issue, and not one the hotel can control, is that the area immediately around the hotel is in a state of transition. Many buildings are under construction and its difficult for car services to reach. It's not really a big deal because once you walk closer to Galata Tower, things are nicer again. If you're reading this 6 months from now I'm guessing much of it has cleared. I'll also acknowledge we stayed in mid-February, which is definitely the off-season, so that could partly be the cause. Overall an amazing experience and one I would repeat next time I'm in Istanbul. Definitely order the Turkish breakfast in your room and the Turkish bath!
於 2024 年 2 月住了 5 晚
FOM 於 2024年2月21日的回應
Dear Joshua, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

MILOS

於 2024 年 2 月住了 4 晚
FOM 於 2024年3月21日的回應
Dear Milos, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

8/10 不錯

Gaia

於 2024 年 1 月住了 3 晚
FOM 於 2024年1月30日的回應
Dear Gaia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

yesim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay! Thanks to Mr. Halit & Mr. Erman, who made our stay great! We liked us so much and booked the next stay.
於 2023 年 12 月住了 1 晚
FOM 於 2024年1月2日的回應
Dear Yesim,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Tim

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
FOM 於 2024年1月2日的回應
Dear Tim, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

Talal

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 12 月住了 6 晚
FOM 於 2023年12月22日的回應
Dear Talal, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

6/10 一般

Nehir

於 2023 年 12 月住了 1 晚
FOM 於 2023年12月20日的回應
Dear Nehir,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Ibrahim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
FOM 於 2023年12月20日的回應
Dear Ibrahim,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Kira

讚好：整潔度、職員與服務、設施服務和住宿狀況
I'm eager to return to The Galata Istanbul Hotel MGallery for another wonderful experience. The hotel's prime and tranquil location, combined with its friendly staff, made my experience truly enjoyable. The restaurant not only offered tasty food but also provided a breathtaking view. The highlight of my stay was the Historical Turkish Bath & SPA ‘Çeşme Hamamı, adding a perfect touch to my relaxation. Highly recommended!
於 2023 年 11 月住了 2 晚
FOM 於 2023年12月20日的回應
Dear Kira, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

4/10 欠佳

Andrew w

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Old hotel !
於 2023 年 11 月住了 4 晚
FOM 於 2023年12月8日的回應
Dear Andrew, Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. Our hotel was built in 19th century by the famous banker family ‘’Baltazzi Family’’ with award-wining architecture. Our hotel used by various banks until year the 2018. After this year, a major/significant renovation, the hotel reopened under the name The Galata Istanbul Hotel MGallery while maintaining its historical character without making any alterations. Our hotel is not old; it has opened as a new hotel within a historical building. As you may have seen, our hotel features elements reflecting its historical structure, including bank safe boxes over 100 years old, pigeon pools, vaulted ceilings and even a famous and award-wining Hamam that is over 300 years old. If you choose our hotel for your next trip, I would be happy to share the historical background of our hotel with you. Best Regards.

10/10 優異

Nese

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful Interior design, “Autoban”did amazing job yet again. Amazing breakfast area. Definitely include the breakfast option, worth it. Hotel is very Clean and is at a very central location. If you like walking and exploring a new city, this is your area in Istanbul. Most beautiful sites are walk in distance. Parking option available but expensive and streets are very narrow and hard to navigate during the rush hour. “Hamam” is extraordinarily beautiful but 30 mins limited access doesn’t make much sense, considering at least 1 hour is needed. Make reservations to “hamam” no walk ins! Staff is friendly, very kind but they make you feel like they rather are doing their job only. They do not make you feel home so much as far as hospitality idea goes. The ambiance makes the hotel worth staying. Roof bar has a good view to enjoy couple drinks. Rooms are small and bathrooms are really tiny. Very low chance of getting room upgrades with your vip access. Shampoo, conditioner and body wash is good quality.
於 2023 年 10 月住了 3 晚
FOM 於 2023年10月26日的回應
Dear Nese, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
For us this was the perfect location. A couple of minutes from the Galata bridge and access to the old town and minutes away from both the Karakoy area and the Galata Tower albeit up a steep hill but this is unavoidable. Hotel itself was in excellent condition and staff helpful. Bonus is the onsite presence of a beautiful hammam.
於 2023 年 10 月住了 5 晚
FOM 於 2023年10月24日的回應
Dear David, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

6/10 一般

Emma

讚好：整潔度
It didn’t feel like a 5 star hotel experience more like a 4 Staff were helpful Bar man didn’t know what a corkscrew was! Rooms were small but comfy beds
於 2023 年 10 月住了 2 晚
FOM 於 2023年10月18日的回應
Dear Emma,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

8/10 不錯

Andrea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Zentral gelegenes ruhiges Hotel. Angenehmer und freundlicher Service
於 2023 年 10 月住了 1 晚
FOM 於 2023年10月16日的回應
Dear Andrea, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

8/10 不錯

Michal

讚好：整潔度、職員與服務和住宿狀況
Needs tweaking but good
It was a good hotel, and a good stay, but needs to improve a few things. Breakfast was wonderful and the best part of the stay, shower great, bed very good. Just missed a little bit of a local touch of a baklava at brrakfast. Check in felt like a series of upselling efforts for a better room, restaurant, spa, too much. The room has a few annoying flaws that should be fixed such as controlling the light is really difficult. The DND light on the door didn’t work, could not switch off / lower the sound on the TV and the phone does not have a button for front desk so getting in touch with them was challenging. Basics. Also, there was no wine opener in the bar so why sell bottles with a cork, maybe switch to a screw top - and they definitely could cut back on plastic in the room. Last airconditioning was either super strong cold or hot so we had to tweak it back-and-forth. Having said all of that the hotel has a beautiful design, friendly staff, well located and is clean and the deluxe room was a good size. For what they charge I would just expect a little better.
於 2023 年 10 月住了 3 晚
FOM 於 2023年10月9日的回應
Dear Michal, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel Mgallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,

8/10 不錯

Taylor

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel catered to a certain clientele, which wasn’t me but I only stayed one night so everything was fine. Helpful staff, great location close to public transportation and all the happenings around Galata Tower and The Bosporus. Do note the restaurant changes into a club on Friday night, which was right above my room.
於 2023 年 9 月住了 1 晚
FOM 於 2023年9月18日的回應
Dear Taylor, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
FOM 於 2023年9月11日的回應
Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

SUSUMU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
良いホテルでした
ガラタ橋が見える部屋で楽しく過ごせました。従業員の対応も良く、朝食も美味しかったです。 イスタンブール空港からの送迎をお願いしていました。飛行機が遅れ、ホテルからメール通知があった運転手が待っているゲート番号に行きましたが、会えませんでした。トルコの知合いに頼んでホテルに問い合わせして、隣のゲートと判明。解決しました。 送迎自体は快適でした。 また、利用したいです。
於 2023 年 8 月住了 1 晚
FOM 於 2023年8月18日的回應
Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 優異

John

伴侶同遊
讚好：整潔度和職員與服務
This is a quiet hotel with very friendly staff. The location is ideal. 5 my a walk from the T1 tram which takes you directly to all the main tourist attractions - Blue Mosque etc - and 8 mins uphill to the Gálata Tower and the nearby nightlife area. (Or walk 4 mins to the Tunel funicular railway, the second oldest underground railway in the world after the London Underground for a ride to the top of the hill). And 5 mins from ferry terminal for the trip to Asia or Bosphoros Tours. Very reasonable prices compared to all the international chain hotels.
於 2023 年 7 月住了 3 晚
FOM 於 2023年7月10日的回應
Dear John,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Lori

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent service. The rooms are beautiful. Close to transportation and getting around.
於 2023 年 6 月住了 8 晚
FOM 於 2023年7月10日的回應
Dear Lori,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards.

4/10 欠佳

Darren

伴侶同遊
讚好：整潔度和住宿狀況
We booked a standard room, and at check in we were offered the option to upgrade. We chose. It to, as we were going to be busy in the city so didn’t need lots of time in the room. We wish we did upgrade though as the room we had (1117) was very noisy. We could here people all night (concierge and night porters I think). This was all night, this part of the hotel was very noisy and we did. Or sleep very well. When we checked out, the same lady who checked us in was checking in some other guests and she told them they we being upgraded to a better room because there was plenty of availability. This was a bit frustrating and felt almost like an insult. But that it what it is. I am a travel agent and will probably recommend other hotels to my clients in the future.
FOM 於 2023年6月21日的回應
Dear Darren,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

10/10 優異

Mariano De

讚好：整潔度、職員與服務、設施服務和住宿狀況
19th century bank building beautifully Renovated 17th century hamam in the basement, centrally located MGallery is is a great place to stay. Their restaurant has magnificent view of the Golden Horn and a very good kitchen Turkish cuisine refined for 21st century.
於 2023 年 5 月住了 3 晚
FOM 於 2023年5月22日的回應
Dear Mariano,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Jeremy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
We had a fantastic trip. The rooms are excellent, great customer service, and amazing breakfast.
於 2023 年 4 月住了 4 晚
FOM 於 2023年5月16日的回應
Dear Jeremy,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 欠佳

Nicholas

於 2023 年 5 月住了 3 晚
FOM 於 2023年6月2日的回應
Dear Nicholas,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

10/10 優異

Anindita

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Stayed with family for 4 nights. We booked Deluxe Room with Galata View and Junior Suite with view. Our rooms were on the 5th floor (top floor) and had excellent views of Galata Tower and Galata bridge. Rooms and shower were modern and very comfortable. The breakfast was nutritious and service was good. Special thanks to Halit and Eyup at the concierge for a seamless experience during check in and check out. I will definitely recommend staying here and will stay here again should I visit Istanbul in the future.
FOM 於 2023年5月7日的回應
Dear Anindita Singh,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯

Thomas (Nürnberg)

讚好：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 4 晚
FOM 於 2023年5月23日的回應
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Amanda

於 2023 年 4 月住了 2 晚
FOM 於 2023年5月2日的回應
Dear Amanda,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards.

10/10 優異

William T

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean modern rooms in an old historic building
於 2023 年 4 月住了 1 晚
FOM 於 2023年4月23日的回應
Dear William,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Sabrina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location.
於 2023 年 4 月住了 3 晚
FOM 於 2023年4月17日的回應
Dear Sabrina,Thank you for taking the time to share your points. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Alessia

於 2023 年 4 月住了 5 晚
FOM 於 2023年4月12日的回應
Dear Alessia,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

10/10 優異

Andreas

讚好：整潔度、職員與服務、設施服務和住宿狀況
S
於 2023 年 4 月住了 3 晚
FOM 於 2023年4月11日的回應
Dear Andreas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely.

6/10 一般

saher

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
於 2023 年 3 月住了 2 晚
FOM 於 2023年4月17日的回應
Dear Saher,Thank you for taking the time to share your points. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Roman

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room, good location, very friendly stuff. Thanks to Halit for room upgrade,
於 2023 年 3 月住了 1 晚
FOM 於 2023年3月24日的回應
Dear Roman,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Pinar

於 2023 年 3 月住了 1 晚
FOM 於 2023年3月24日的回應
Sayın Pınar Hanım,The Galata Istanbul Hotel MGallery‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 優異

Rolf

於 2023 年 3 月住了 3 晚
FOM 於 2023年3月20日的回應
Dear Rolf, We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards.

10/10 優異

MuhammadIdrees

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 2 晚
FOM 於 2023年3月6日的回應
Dear Muhammad,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

ismail

於 2023 年 2 月住了 1 晚
FOM 於 2023年2月6日的回應
Sayın Ismail Bey,The Galata Istanbul Hotel MGallery‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 優異

Hatice

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚
FOM 於 2023年2月6日的回應
Dear Hatice,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Alfredo

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok.
FOM 於 2023年1月16日的回應
Dear Alfredo,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

8/10 不錯

Mary

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 1 月住了 4 晚
FOM 於 2023年1月11日的回應
Dear Mary,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 優異

Daniel

於 2022 年 12 月住了 6 晚
FOM 於 2023年1月6日的回應
Dear Daniel,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 不錯

frank

10/10 優異

Mehmet sukru

於 2022 年 12 月住了 1 晚
FOM 於 2022年12月21日的回應
Sayın Mehmet Sukru,The Galata Istanbul Hotel MGallery‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 優異

Jaideep (San Jose)

於 2022 年 11 月住了 4 晚

10/10 優異

LEVY

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is well appointed with exquisite rooms that are clean and smells really good! Bed is comfortable with a choice of pillows. And that rain shower feels like you dont want to get out anymore!
於 2022 年 11 月住了 3 晚
FOM 於 2022年11月28日的回應
Dear Levy,Thank you so much for sharing your opinion, we truly appreciate your words! We try our best to make you feel comfortable and at home, while you're discovering the beautiful city of Istanbul. We are happy to hear that your stay here met your expectations. We would be delighted to welcome you again in your future visits to Istanbul.Warm regards