入口

伊斯坦堡哇酒店的評價

5 out of 5

評價

7.8

不錯

10 分評分,優異;1000 則評價中有 330 則" "
8 分評分,不錯;1000 則評價中有 418 則" "
6 分評分,一般;1000 則評價中有 123 則" "
4 分評分,欠佳;1000 則評價中有 69 則" "
2 分評分,很差;1000 則評價中有 60 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

YUJU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
Elena Liman 於 2019年10月23日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for the value
The location is near to a metro station and very close to the Ataturk airport, however there is no such advantage since relocating to the new Istanbul airport, it is almost about an hour away from anywhere you want to go. The room was pleasant enough, clean and tidy, AC worked well, bathroom is well equipped and the view from the 10th floor was nice. Actually prior to this room, my room was on the lower floor where I can hear the metro train moving, a bit noisy. So after I complained to the reception, they allowed me to switch the room to a higher floor. Thanks to Mr. Aslan for his enthusiasm and assistance during the room change. I am grateful. The room cards are magnetic, so if you put it near your phone it won't work, you can't open the door or use the elevator, you will have to go to the reception to fix it. Very friendly staff is looking forward to helping you. Breakfast was included in room rate which was reasonable. As usual there was butter, jam, a good selection of candied fruits, fresh fruit, a varieties of bread, egg omelet is done by a chef and you can get what you want. The gym which conveniently opens at 7am is well equipped and the lobby cafe offers a good selection of drinks and food, a nice garden to relax. Over all this is a good hotel for a 5 star. Would definitely stay again. Recommended for sure.
於 2019 年 8 月住了 5 晚
Elena Liman 於 2019年8月28日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay and posting a feedback about your stay. It is very pleasing to hear that you had a wonderful stay with us. Thank you for "high" rating. We are really glad, that everything about the hotel has met your expectations! At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Guest Relation Supervisor, WOW Istanbul Hotel.

10/10 優異

HUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Elena Liman 於 2019年7月8日的回應
Dear HUI , thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
Elena Liman 於 2019年6月17日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

LEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WoW Istanbul Hotel
酒店位置距离机场很近(一站地),但相对比较安静。紧邻Metro,方便坐地铁。酒店顶楼的游泳池、健身房、土耳其浴都还不错。 美中不足,酒店的免费wifi太差。
於 2018 年 12 月住了 1 晚
Elena Liman 於 2018年12月13日的回應
Dear LEI, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Guest Relation Supervisor, WOW Istanbul Hotel.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Elena Liman 於 2018年4月16日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Best Wishes, Elena Liman, Guest Relation Supervisor.

8/10 不錯

AMY (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to exhibition hall
CHECK IN 快, 員工友善及幫忙, 早餐OK, 房間舒適, 最主要是近展會會場, 只須5分鐘車程.有泳池不過無時間去使用.
於 2017 年 9 月住了 1 晚
SEVDA AKDAG 於 2017年11月8日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay. All kind of your comments are very important for WOW team and we constantly strive to deliver exceptional levels of service and Guest’s hospitality.

8/10 不錯

CHIENLUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合只在機場跟飯店往返的住客
離機場很近 但是要到附近商場要繞一大圈
於 2017 年 9 月住了 1 晚
Guest Relation Supervisor 於 2017年11月8日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay. All kind of your comments are very important for WOW team and we constantly strive to deliver exceptional levels of service and Guest’s hospitality.

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2017 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月23日的回應
Dear Valued Guest, thank you very much for choosing to stay with us for your recent visit to Istanbul. It our pleasure to know that you had a comfortable stay with us. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

6/10 一般

真實旅客

不滿:整潔度、職員與服務和客房舒適度
Can not speak English well!
Guest Relation Supervisor 於 2016年6月23日的回應
Dear Valued Guest, thank you for staying at WOW Istanbul Hotel and posting your feedback about it. We very much value your feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests. We are sorry if some aspects did not meet your expectations. Your comments we have already passed on to related departments and management. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. We hope we can have the chance to accommodate you in our hotel again. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

wan ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年1月13日的回應
Dear wan ling, thank you very much for choosing to stay with us for your visit to Istanbul. We hope you'll continue to choose our hotel and we look forward to your return. Kind Regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

PAI CHUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good option to be close to airport/exhibition
Clean and comfortable room close to airport and exhibition as well as metro. Gym and swim pool is nice, and its sauna/hammam facility.
Guest Relation Supervisor 於 2016年4月28日的回應
Dear PAI CHUN, we are so grateful to you for your stay with us at WOW Istanbul Hotel. We are absolutely happy to know that you thought so highly of our hotel, and that you are so pleased with every aspect of your stay. At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance. Looking forward to welcome you again back very soon. Kind regards, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

Hao-Chang

讚好:整潔度和客房舒適度

6/10 一般

jiamei (china)

讚好:整潔度和住宿狀況
二人标准间的话就可以了
离机场特别近,酒店也特别大,可是没有三人房间,只在标准间加床,需要费周折才解决问题。

10/10 優異

ASTRID

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
EXCELLENT
於 2023 年 12 月住了 8 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2024年1月9日的回應
Dear Valued Guest, thank you for choosing to stay at WOW İstanbul Hotel and for taking time to share your experience during your recent stay. We are happy to know that you enjoyed your accommodation. We look forward to hopefully welcome you back soon again.

8/10 不錯

Tecnodieci

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fuar için iyi bir lokasyon
於 2023 年 11 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you for choosing to stay at WOW Istanbul Hotel and for taking time to share your experience during your recent stay. We are happy to know that the location of our hotel is ideal for you. We are looking forward to another chance to welcome you as our Guest again. Kind Regards.

6/10 一般

Siri

商務旅客
讚好:整潔度
不滿:職員與服務
於 2023 年 10 月住了 6 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年10月19日的回應
Dear Valued Guest, thank you for taking your time and posting your feedback regarding your recent stay at WOW İstanbul Hotel. We are sorry that some aspects of your experience did not meet your expectations and you evaluated our hotel at “6”. We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our Hotel. Please, do not hesitate to contact us if we can help you with anything that may make your next stay more enjoyable. Kind regards,

6/10 一般

Mark

商務旅客
讚好:整潔度、職員與服務和客房舒適度
Hotel fine Wi-Fi not
Hotel was fine. Wi-Fi was terrible. Up down and slow.
於 2023 年 10 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年10月17日的回應
Dear Valued Guest, thank you for the recent visit to WOW İstanbul Hotel. We appreciate the time you took to submit us your valuable experience at our hotel. We are glad that you enjoyed your stay. Regarding Wi-Fi connection, let us inform you that unfortunately, during your stay at our hotel, we had an unexpected general problem with the Internet connection. We successfully resolved this problem, but it took some time. We would like to express our deepest apologies to you. We look forward to hopefully welcome you back soon again. Kind Regards,

10/10 優異

Maroua

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年9月22日的回應
Dear Valued Guest,Thank you for your stay with us at WOW İstanbul Hotel. Thank you for "high" rating of our service. We do hope to welcome you again in near future. Kind Regards,

10/10 優異

Miriam

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and convenient
We have stayed here many times before and consistently find this hotel to be efficient, comfortable and convenient for our business trips
於 2023 年 8 月住了 3 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年9月1日的回應
Dear Valued Guest, thank you for staying at WOW Istanbul Hotel and posting your feedback about it. Thank you for being a valued repeat Guest and for "high" rating of our service. We are excited to hear that you thoroughly enjoyed your stay with us, and that our accommodations suited your needs perfectly throughout your travels. We are looking forward to welcome you soon.Kind Regards!

2/10 很差

Jamal

於 2023 年 7 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年7月27日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are very sorry that our service did not meet your expectations and you rated our hotel only with two star. We will appreciate a lot if you send your detailed comments, what exactly you did not like about. Kind Regards,

8/10 不錯

Talet

於 2023 年 7 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年7月24日的回應
Dear Talet, thank you for the recent visit to WOW Istanbul Hotel. We appreciate the time you took to submit us your valuable experience at our hotel. We hope we can have the chance to accommodate you in our hotel again. Kind Regards, WOW Istanbul Hotel,

8/10 不錯

Philipp

於 2023 年 7 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年7月10日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are glad you enjoyed your stay. Kind Regards, WOW Istanbul Hotel Team.

8/10 不錯

RUDY

於 2023 年 6 月住了 3 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年6月23日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Oksana Spiridonova, Guest Relation Supervisor, WOW Istanbul Hotel.

10/10 優異

Mehmet

於 2023 年 5 月住了 1 晚
Elena Aksakal, Guest Relation Supervisor 於 2023年6月1日的回應
Değerli Misafirimiz, konaklamanız için WOW Istanbul Otel’i tercih ettiğiniz çok teşekkür ederiz. Otelimizdeki konaklamanızdan memnun kaldığınız için çok mutluyuz. Saygılarımızla, Elena Aksakal, Guest Relation, WOW Istanbul Hotel.

8/10 不錯

Oskar

於 2023 年 4 月住了 1 晚
Elena Aksakal, Guest Relation 於 2023年5月16日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Aksakal, Guest Relation Supervisor, WOW Istanbul Hotel.

8/10 不錯

ALESSANDRA

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Molto comoda per ragggiungere i padiglioni fieristici vicinissimi a piedi.
於 2023 年 3 月住了 2 晚
Elena Aksakal, Guest Relation 於 2023年5月16日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Aksakal, Guest Relation Supervisor, WOW Istanbul Hotel.

10/10 優異

Helena

於 2023 年 3 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW İstanbul Hotel and thank you for "high" rating of our service. Looking forward to having the pleasure of welcoming you back at our hotel in the near future. Kind regards.

2/10 很差

Mohammad

於 2023 年 2 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are sorry if you did not find our hotel to your liking. It would be gratifying to know why you were not satisfied with your accommodation, please share more precious comments. Kind Regards.

8/10 不錯

Merve

於 2023 年 1 月住了 1 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Değerli Misafirimiz, WOW İstanbul Otel’i tercih ettiğiniz çok teşekkür ederiz. Beklentilerinizi tam olarak karşılayamamış olmamız bizi üzdü. Memnuniyetsizliği daha detaylı bizimle paylaşırsınız çok seviniriz. Saygılarımızla.

8/10 不錯

Frank

讚好:設施服務
,
Oksana Spiridonova, Guest Relation Supervisor 於 2024年2月20日的回應
Dear Guest, thank you for choosing WOW İstanbul Hotel for your stay in İstanbul and for taking time to share your experience during your recent stay. We are looking forward to seeing you again on your next visit to İstanbul. Kind Regards.

10/10 優異

Jihoon

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
전시장 출장에 좋은곳
전시장에서 가까워 편했어요
於 2022 年 10 月住了 4 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW İstanbul Hotel and thank you for "high" rating of our service. Looking forward to having the pleasure of welcoming you back at our hotel in the near future. Kind regards.

10/10 優異

Alesia

於 2022 年 12 月住了 2 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW İstanbul Hotel and thank you for "high" rating of our service. Looking forward to having the pleasure of welcoming you back at our hotel in the near future. Kind regards.

4/10 欠佳

AKIN

商務旅客
不滿:整潔度和住宿狀況
於 2022 年 12 月住了 4 晚

10/10 優異

sarah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super hôtel
Hôtel très agréable et confortable chambre spacieuse personnel super sympa surtout à la réception et au restaurant .
於 2022 年 11 月住了 3 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW İstanbul Hotel and thank you for "high" rating of our service. Looking forward to having the pleasure of welcoming you back at our hotel in the near future. Kind regards.

10/10 優異

Elin Anna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bodde här en natt och skulle vidare mot Bodrum tidigt på morgonen. Room service funkade perfekt.
於 2022 年 10 月住了 1 晚

4/10 欠佳

Jusefi Mohammed

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
WOW Hotel ist nicht 5 Star hotel dar man 3 Star nenen
於 2022 年 10 月住了 8 晚

8/10 不錯

Abeeda

於 2022 年 10 月住了 1 晚

4/10 欠佳

abbas erciyes

家人同遊
不滿:整潔度
Vasat
Çok vasat bir 5 yıldızlı otel. Ağırlıklı olarak Arap turistlere hizmet veriyor. Dekorasyon, ambians, personel seviyesi, birçok şeyde kalite düşük.
於 2022 年 9 月住了 2 晚
Elena Liman, Guest Relation Manager 於 2022年10月6日的回應
Değerli Misafirimiz, konaklamanız için WOW Istanbul Otel’i tercih ettiğiniz çok teşekkür ederiz. Beklentilerinizi tam olarak karşılayamamış olmamız bizi üzdü. Değerli görüşlerinizin dikkate alındığını, ilgili birimlerimiz ile paylaşıldığını ve takip ettiğimizi bilmenizi isteriz. Saygılarımızla, WOW Istanbul Hotel.

10/10 優異

kamran

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel with nice staff.
於 2022 年 9 月住了 1 晚
Elena Liman, Guest Relation Supervisor 於 2022年9月14日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, WOW Istanbul Hotel.

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Odadaki su için ücret istenmesi hariç bir sorun yaşamadım.
於 2022 年 9 月住了 1 晚
Elena Liman, Guest Relation Manager 於 2022年9月14日的回應
Değerli Misafirimiz, konaklamanız için WOW Istanbul Otel’i tercih ettiğiniz ve vakit ayırıp değerli görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Odalarda ikram yorumunuz ile ilgili olarak; odanızda sizlere 1 adet su ikram olarak verilmekte olup ayrıca minibarımızda yiyecek ve içecek çeşitleri mevcuttur. Ekibimiz adına bizi tercih ettiğiniz için tekrar teşekkür eder; sizleri yeniden otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla,

4/10 欠佳

Samia

於 2022 年 8 月住了 6 晚
Elena Liman, Guest Relation Manager 於 2022年8月15日的回應
Dear Samia, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Liman, Guest Relation Supervisor, WOW Istanbul Hotel.

10/10 優異

raisa (valley village)

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Very friendly people. Very clean room and comfortable bed .
於 2022 年 8 月住了 1 晚
Elena Liman, Guest Relation Manager 於 2022年8月15日的回應
Dear Raisa, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Liman, WOW Istanbul Hotel.

10/10 優異

Ali

於 2022 年 7 月住了 6 晚
Oksana Spiridonova, Guest Relation Supervisor 於 2023年11月11日的回應
Dear Valued Guest, thank you so much for your stay with us at WOW İstanbul Hotel and thank you for "high" rating of our service. Looking forward to having the pleasure of welcoming you back at our hotel in the near future. Kind regards.

4/10 欠佳

ruth

家人同遊
讚好:設施服務
不滿:職員與服務
The staff upon arrival was not very welcoming. The room smelled like cigarettes and they refused to change me to another room, the front desk woman suggested I opened the window..
於 2022 年 7 月住了 1 晚
Elena Liman, Guest Relation Manager 於 2022年8月15日的回應
Dear Ruth, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes.

4/10 欠佳

真實旅客

家人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Very poor standards.
於 2022 年 6 月住了 1 晚
Elena Liman, Guest Relation Manager 於 2022年8月15日的回應
Dear Valued Guest, thank you for choosing WOW Istanbul Hotel for your stay in Istanbul. We are sorry if you did not find our hotel to your liking. It would be gratifying to know why you were not satisfied with your accommodation, please share more precious comments. Best Wishes.

10/10 優異

Einar Ravn

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Elena Liman, Guest Relation Manager 於 2022年8月15日的回應
Dear Einar Ravn, thank you so much for your stay with us at WOW Istanbul Hotel. We are glad you enjoyed your stay. We would be happy to welcome you back to our hotel during your next visit to Istanbul. Best Wishes, Elena Liman, WOW Istanbul Hotel.

8/10 不錯

CIHAD

商務旅客
讚好:住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚
Elena Liman, Misafir İlişkileri Supervisor 於 2022年6月16日的回應
Değerli Misafirimiz, WOW Istanbul Otel’i tercih ettiğiniz için çok teşekkür ederiz. Saygılarımızla, WOW Istanbul Hotel.

4/10 欠佳

Metin

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 5 晚