“Our stay here for a week was amazing! The location is perfect for walking and very safe. The staff were extremely kind and helpful. Breakfast on the rooftop terrace was delicious and made to order - and also added great value for money. The rooms were clean and tidy, water was provided, as well as dishes, cups, and even a flower vase when requested. The only downsides were some peeling paint on some of the walls, the shower dripped, and one of the bedroom door latches were damaged. None of……
“Our stay here for a week was amazing! The location is perfect for walking and very safe. The staff were extremely kind and helpful. Breakfast on the rooftop terrace was delicious and made to order - and also added great value for money. The rooms were clean and tidy, water was provided, as well as dishes, cups, and even a flower vase when requested. The only downsides were some peeling paint on some of the walls, the shower dripped, and one of the bedroom door latches were damaged. None of……
“the hotel is the best choice in the town, the staff is very nice, my baby was sick during the stay, and the boss of the hotel arrange a free boat for us to the island to see a doctor.”
“the hotel is the best choice in the town, the staff is very nice, my baby was sick during the stay, and the boss of the hotel arrange a free boat for us to the island to see a doctor.”
“Está muy escondida , no hay como un anuncio con el nombre del hotel y al preguntar si era ahí el personal que nos recibió no sabía ni como se llamaba”
“Está muy escondida , no hay como un anuncio con el nombre del hotel y al preguntar si era ahí el personal que nos recibió no sabía ni como se llamaba”
“NO HAY NINGUNA PERSONA QUE PUEDA RESOLVER PROBLEMAS O IMPREVISTOS EN LA LOCALIDAD, TODO TIENE QUE SER POR TELEFONO YA QUE EN EL SITIO SOLO HAY VIGILANTES DURANTE LA TARDE Y NOCHE. EL ELEVADOR SE DESCOMPUSO 2 DIAS Y TUVIMOS QUE SUBIR 5 PISOS POR LAS ESCALERAS, COSA QUE NO ES AGRADABLE A LOS 70 AÑOS. EL ULTIMO DIA TUVE QUE BAJAR EL EQUIPAJE (MALETAS GRANDES) POR LAS ESCALERAS.”
“NO HAY NINGUNA PERSONA QUE PUEDA RESOLVER PROBLEMAS O IMPREVISTOS EN LA LOCALIDAD, TODO TIENE QUE SER POR TELEFONO YA QUE EN EL SITIO SOLO HAY VIGILANTES DURANTE LA TARDE Y NOCHE. EL ELEVADOR SE DESCOMPUSO 2 DIAS Y TUVIMOS QUE SUBIR 5 PISOS POR LAS ESCALERAS, COSA QUE NO ES AGRADABLE A LOS 70 AÑOS. EL ULTIMO DIA TUVE QUE BAJAR EL EQUIPAJE (MALETAS GRANDES) POR LAS ESCALERAS.”
“Dishonest staff, no management on site, ruined our one day in Mexico City.
If you value your time, do not book Park Condesa by Capitalia.
I booked this property for one night based on the apartment-style concept and the Condesa location. What I got was a string of failures that ruined our only day in Mexico City.
Pre-booking: simple questions about transfer pricing and early check-in took 22 hours and a follow-up email to get a partial answer. My assistant ultimately had to call to get……
“Dishonest staff, no management on site, ruined our one day in Mexico City.
If you value your time, do not book Park Condesa by Capitalia.
I booked this property for one night based on the apartment-style concept and the Condesa location. What I got was a string of failures that ruined our only day in Mexico City.
Pre-booking: simple questions about transfer pricing and early check-in took 22 hours and a follow-up email to get a partial answer. My assistant ultimately had to call to get……
“Great location and staff, however there was heavy street noise and club noise (near by). If you wear ear plugs or use white noise loudly you can overcome. The spot was across from great restaurants and so safe and easy to walk around. Very green and lovely hip part of city ”
“Great location and staff, however there was heavy street noise and club noise (near by). If you wear ear plugs or use white noise loudly you can overcome. The spot was across from great restaurants and so safe and easy to walk around. Very green and lovely hip part of city ”
“El lugar esta super bien ubicado, el proceso de Check In es muy sencillo, el lugar muy agradable y completo, tiene todo lo que se necesita. En mi caso me toco una fuga del baño de arriba y la reacción del equipo no fue la mejor, se arreglo, pero nadie se comunico conmigo, se acercaron para saber si estaba cómodo o avisarme que ya se había arreglado.”
“El lugar esta super bien ubicado, el proceso de Check In es muy sencillo, el lugar muy agradable y completo, tiene todo lo que se necesita. En mi caso me toco una fuga del baño de arriba y la reacción del equipo no fue la mejor, se arreglo, pero nadie se comunico conmigo, se acercaron para saber si estaba cómodo o avisarme que ya se había arreglado.”
"I tried to offer the "house specialty" of the only restaurant in the hotel - a hamburger - at the relative early hour of 6pm, and the waitress said in Spanish that they don't have it. Moreover, at midnight, when I was trying to sleep to wake up at 4:30am to go to the airport, there were rowdy crowds in the garden area where half the rooms are facing, and it went on for at least half an hour."