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Best Western Plus Executive Residency Jackson Northeast的評價

3 out of 5
Best Western Plus Executive Residency Jackson Northeast
2443 CHRISTMASVILLE COVE, Jackson, TN

評價

8.6

優異

10 分評分，優異；601 則評價中有 378 則" "
8 分評分，不錯；601 則評價中有 110 則" "
6 分評分，一般；601 則評價中有 47 則" "
4 分評分，欠佳；601 則評價中有 31 則" "
2 分評分，很差；601 則評價中有 35 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Jiande

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very good!
於 2021 年 9 月住了 1 晚
Blake W. 於 2021年10月6日的回應
Dear Jiande, Thank you for your feedback. We are grateful to hear that you had a nice visit. Our staff appreciates your comments and we look forward to serving you again soon at Best Western Plus Executive Residency Jackson!

10/10 優異

Charles

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, convenient Friendly staff
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年5月10日的回應
Dear Charles,Thank you for sharing your experience. Our staff will be happy to know that they made your stay even better! We thank you for choosing Best Western Plus Executive Residency and we hope to see you again soon!

10/10 優異

Cristian

讚好：整潔度、職員與服務和住宿狀況
Very good
於 2024 年 5 月住了 1 晚
Blake W. 於 2024年5月10日的回應
Dear Cristian,Thank you for sharing your experience with us. It is through feedback such as yours that allows us to provide the best experience possible for our guests!

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great town to visit.
於 2024 年 5 月住了 1 晚
Blake W. 於 2024年5月10日的回應
Dear John,Thank you for sharing your experience with us. We are happy to hear that you enjoyed your visit to Jackson and we hope you got to visit some of the unique sites our town has to offer!

10/10 優異

Stacey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check-in process! Friendly employees. Close to many food options. Plenty of parking. Nice pool. Nice gym.
於 2024 年 5 月住了 1 晚
Blake W. 於 2024年5月10日的回應
Dear Stacey,Thank you for sharing your feedback. We are excited to hear that you had a smooth check in! We are also glad that you got a chance to enjoy some of the great amenities we offer at the hotel!

10/10 優異

Brittney

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年5月10日的回應
Dear Brittney,Thank you for sharing your feedback with us.We are happy to hear that you enjoyed your stay!

4/10 欠佳

Jerrold

讚好：整潔度、職員與服務和住宿狀況
After I checked into the hotel, my laptop computer experienced a data breach and lockdown. I believe it was bc I signed into their network. The hotel would have been fine otherwise but after my data was compromised, the stay was awful. Perhaps no reflection on the hotel but that is my experience.
於 2024 年 4 月住了 1 晚

10/10 優異

James D

讚好：設施服務
Good place to stay just off the interstate, clean and modern
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月30日的回應
Dear James D,Thank you for your feedback. We are happy to hear that you enjoyed your visit to Jackson!

10/10 優異

Chrystal

讚好：整潔度、職員與服務和住宿狀況
It is a fairly new property and was very comfortable.
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月30日的回應
Dear Chrystal,Thank you for sharing your experience. We are happy to hear that you enjoyed our property!

10/10 優異

Melanie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月19日的回應
Dear Melanie,Thank you for your feedback. We are happy to hear that you had a great stay at our hotel!

10/10 優異

Kayla

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月19日的回應
Dear Kayla,Thank you for sharing your experience with us. Your feedback helps us to continue to provide the best possible stay we can for our guests!

10/10 優異

Josh

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Didn't have to ask for bedding for the pull out, clean comfortable room stocked with extras you don't normally expect, breakfast had so many options, was tasty and well stocked, the breakfast attendant was friendly and helpful. Would definitely stay here again and this brand of hotel has been added to my favorites.
Blake W. 於 2024年4月19日的回應
Dear Josh,Thank you for sharing your experience. We are happy to hear that your room was stocked with all of the amenities that you needed for your stay! We look forward to hosting you on your next visit!

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Very accommodating
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月19日的回應
Dear John,Thank you for sharing your feedback. We are happy to hear that we were able to accomodate your needs!

4/10 欠佳

Tommie

親子同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Our children got in trouble for being too loud at the pool but staff allowed a full on white trash bash with adults drinking, smoking weed, and talking vulgar go on in the lobby!
於 2024 年 4 月住了 1 晚
Nicole 於 2024年4月12日的回應
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯

Jarred

家人同遊
Very nice area
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月19日的回應
Dear Jarred,Thank you for sharing your feedback. We are happy to hear that you found our hotel in a convenient location. We look forward to your next visit!

10/10 優異

Susan (Banner Elk)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Modern and clean.
於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月19日的回應
Dear Susan,Thank you for sharing your experience. We are happy to hear that you found our hotel modern and clean. We strive to provide an excellent stay to all of our guests and it is through feedback such as yours that allows us to do that.

10/10 優異

Melanie

於 2024 年 4 月住了 1 晚
Blake W. 於 2024年4月30日的回應
Dear Melanie,Thank you for your feedback. It is through feedback such as yours that allows us to continue to provide the best service possible for our guests!

10/10 優異

Alexander

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2024 年 3 月住了 1 晚

10/10 優異

Brittany

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect! Friendly staff, easy check in, nice and clean rooms! 10/10 recommend!!
於 2024 年 3 月住了 1 晚

10/10 優異

Brad

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 1 晚
Blake W. 於 2024年3月27日的回應
Dear Brad,Thank you for sharing your experience. We are glad to hear that you enjoyed your visit!

10/10 優異

David (Madison)

讚好：整潔度、職員與服務和住宿狀況
Nothing unique. Good middle range hotel.
於 2024 年 3 月住了 1 晚
Blake W. 於 2024年3月27日的回應
Dear David,Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay!

10/10 優異

Donna

親子同遊
Place was clean . Kids loved the pool
於 2024 年 3 月住了 1 晚

10/10 優異

Brenda

讚好：整潔度、職員與服務和住宿狀況
Newer hotel. Close to interstate
於 2024 年 3 月住了 1 晚

2/10 很差

Stephen

家人同遊
不滿：整潔度和職員與服務
Book a suite months in advance and when i went to check in they didnt have my room. Spent hours finding the right room in the right location and did not get the room i booked. Would not recommend
於 2024 年 3 月住了 1 晚

10/10 優異

Lisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay here when we are in the area.
於 2024 年 3 月住了 2 晚

10/10 優異

Janelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Larry

於 2024 年 2 月住了 1 晚

10/10 優異

Wendy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great for families! Highly recommend!
於 2024 年 2 月住了 1 晚

10/10 優異

Brenda L

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel with very nice staff, our room was very clean and comfortable, breakfast was good too. Thank you.
於 2024 年 2 月住了 1 晚
Blake W. 於 2024年2月23日的回應
Dear Brenda,Thank you for sharing your experience. We are excited to hear that you enjoyed your stay!

10/10 優異

David

於 2024 年 2 月住了 1 晚

10/10 優異

Levyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I'm a regular customer
I stop in Jackson often on my way to see family in Texas. I always use this hotel as I can count on it to be quiet, clean and comfortable. After 8 times never a problem.
於 2024 年 2 月住了 1 晚
Blake W. 於 2024年2月23日的回應
Dear Levyn,Thank you for sharing your experience. We are happy to have you return to our hotel! We thank you for choosing Best Western Plus Executive Residency, we look forward to see you again next time!

6/10 一般

Kelli

伴侶同遊, 商務旅客
Pros: decent breakfast, room spacious. Cons: our room was dirty! Like gross dirty. Hair in the shower, orange substance near the toilet on the baseboards. Tile floors need attention not just mopping. They need scraped and corners need cleaned. Disinfecting solution leaves film on everything giving unclean appearance. Kitchen cabinets dirty, range hood so dirty I could write in it. When I told the front desk they sent someone up to disinfect the floors, clean the cabinet fronts etc. it was enough of an effort that I decided to stay. It bugged me every day. Housekeeping was not easy to get, but they did give us fresh towels when we asked. Carleigh was nice at the front desk and did her best to make sure the room was clean.
於 2024 年 2 月住了 4 晚

2/10 很差

Jake

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
They need to take Executive out of the name
My room was dirty. I brought this up to the front desk clerk, showed her the pictures of my room and what needed to be cleaned, and I gave her 2 hours or more to have someone clean it. When I came back to the hotel, they only cleaned a portion of the room.
於 2024 年 1 月住了 1 晚

10/10 優異

Elisa

讚好：整潔度、職員與服務和住宿狀況
New and clean in a safe area convenient to the highway, and yet very insulated and quiet. Best breakfast we’ve had at a hotel, and nicer gym and pool than most.
於 2024 年 1 月住了 1 晚

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
recent stay
friendly staff, clean and newer hotel, good hot breakfast, stayed on interstate side so could hear some road noise but not too bad, would stay here again
於 2024 年 1 月住了 1 晚

10/10 優異

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Kandes

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Blake W. 於 2024年1月23日的回應
Dear Kandes,Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay! We thank you for choosing Best Western Plus Executive Residency in Jackson, TN and we hope to see you again soon!

10/10 優異

Janet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Traveler
Beautiful hotel, comfortable beds, good breakfast
於 2024 年 1 月住了 1 晚
Blake W. 於 2024年1月23日的回應
Dear Janet,Thank you for sharing your experience. We are excited to hear that you had a pleasant visit to our hotel. We look forward to seeing you again!

10/10 優異

Melanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is ran well. The whole place was clean and inviting.
於 2024 年 1 月住了 1 晚
Blake W. 於 2024年1月23日的回應
Dear Melanie,Thank you for sharing your experience. We are happy to hear that you found our hotel clean and inviting. We strive to provide the best possible stay for our guests and will continue to do so on all future visits!

2/10 很差

Robert (Pompano Beach)

Six-story tall hotel without poured concrete floors. You can hear someone cross their legs in the bed above you. ANY movement above is amplified below. A toilet flush sounds like a visit to Niagara Falls. Highly recommended to the hearing impaired or sixth-floor reservation holders only. The room also smelled as if it was disinfected in connection with a crime scene - overwhelming! Normally I would never bother to mention this but, the front desk staff were the least welcoming people I've met in the hospitality industry though, they did nothing "wrong".
於 2024 年 1 月住了 1 晚
Blake W. 於 2024年1月23日的回應
Dear Robert,Thank you for your feedback. We are sorry to hear that your stay did not meet expectations. Your comments have been shared with our staff so that we can improve and continue to provide the best possible stay that we can for our guests. We hope that with these changes you will give us another try in the future!

10/10 優異

Amy

於 2023 年 12 月住了 1 晚

8/10 不錯

Jose

讚好：整潔度、職員與服務和住宿狀況
Would stay there again.
於 2023 年 12 月住了 1 晚

6/10 一般

Marianne

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The entrance had a curb in front of the door. To get the baggage cart to the trunk of the car you had to wheel the cart down the sidewalk to the ramp beyond the overhang then back up to the car. When loaded you had to reverse the process. Fortunately it was only misting not pouring rain or we would have been drenched. The cart itself was triangular and barely big enough for our belongings for 2. A family would have needed 2 trips. The shower was nice and large but the 1 sliding door was on the left and the faucet was on the right. This meant you had to be in the shower to turn it on which meant you got blasted with cold water! And the safety rail was next to the faucet on the opposite end of the shower from the door where it did no good. Seemed like the designer did not take some very practical things into consideration. The laminate front edge of the desk was loose. And there was only 1 pod of real coffee.
於 2023 年 12 月住了 1 晚

10/10 優異

Rene

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Anerumy

於 2023 年 12 月住了 1 晚

8/10 不錯

Wendy

家人同遊
讚好：整潔度、設施服務和住宿狀況
My only complaint is that they should make the pool open for longer hours at night.
於 2023 年 12 月住了 5 晚

10/10 優異

Jalissa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Allegra

讚好：整潔度、職員與服務和住宿狀況
I loved that it was quiet, clean , everything was so beautiful in there as well, and plenty of parking as well .

10/10 優異

loretta

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Breakfast was great. Room was clean, quiet, and very comfortable. Easy on and off the highway. Would stay here again!
於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
The floors in my room needed to be shampooed and a little dusty but other than that, good stay.
於 2023 年 12 月住了 1 晚