Great property. Dog friendly. Whole kitchen and check out is at noon so thats great.
Friendly staff and clean welcoming ambience
Crystal
於 2025 年 7 月住了 3 晚
10/10
The property was easy to find.
Garry
於 2025 年 6 月住了 1 晚
6/10
When followed up with Expedia, hotel manager denied the experience. So much for putting customers first.
Becky
於 2025 年 6 月住了 1 晚
10/10
Everything is great
Lynn
於 2025 年 6 月住了 1 晚
10/10
I was only there for one night but it's was very comfortable. Clean. Quiet. I could see staying there a few days for sure.
Mary
於 2025 年 6 月住了 1 晚
2/10
There was a fire ring outside of my window. There were loud guests until after midnight. I was told that since they were long-term guests and the fact that I had booked through Expedia that I would not receive a refund. Then they advertise pet friendly. And I found out as I checked in that pet friendly is yes pets are welcome and they charge a $75 fee for cleaning fee. Need to explain what pet friendly means on the website right beside where it says pet friendly. I picked this hotel because it was rated very good on the Expedia website. I do not agree!
Colleen
於 2025 年 6 月住了 1 晚
6/10
Bed was not the usual quality of a Mariott property. Very noisy and soft.
Kathy
於 2025 年 6 月住了 1 晚
10/10
Outstanding staff, loved the breakfast, safe environment for a family with children!
Troy
於 2025 年 6 月住了 1 晚
10/10
Ricardo
於 2025 年 5 月住了 2 晚
10/10
I have had an awesome time pool hot tub were wonderful. Was in a very good location. The kids have had a blast we for sure will come back.
linda
於 2025 年 6 月住了 1 晚
8/10
Karla
於 2025 年 5 月住了 1 晚
2/10
The room was dirty and broken down.
David
於 2025 年 5 月住了 3 晚
10/10
clean soacious room fully furnished kitchen.
great hot breakfast choices
William
於 2025 年 5 月住了 2 晚
10/10
The staff was excellent and so accommodating. We had a big family gathering and spent a lot of time in the lobby. The staff were so hospitable providing ice and even cookies to us while we laughed, talked and watched the NBA playoffs.
Mia
於 2025 年 5 月住了 3 晚
8/10
Friendly people and clean property
Brad
於 2025 年 5 月住了 1 晚
6/10
Residence Inn is still claiming COVID as a reason for not providing room refresh on stays of 3 days or less. Even when requested. Unacceptable. The Jackson Residence Inn was more or less as expected. Friendly staff.
Generally clean and fairly well maintained. With the exception of the floors, our room was clean on arrival. The floors in kitchen and bathroom areas had been mopped, but were sticky. We requested a re-mop, and were told a they would attend to it. Didn't happen. 2nd request made, still not corrected. Empty apology when we checked out, claiming "Policy" due to COVID in May of 2025. Not OK.
Duncan
於 2025 年 5 月住了 3 晚
10/10
Convenience
Allison
於 2025 年 5 月住了 1 晚
10/10
Location is great.
Melvin
於 2025 年 5 月住了 1 晚
2/10
When we arrived the staff working the front desk, her name was Essence, was extremely rude. I have never encountered in all my times of traveling have I met anyone who was as rude as her. Our room was not ready and she said she didn’t know when it would be ready even though it was well after check in time. I also informed her that we needed to get dressed for a graduation that we were in town for. She indicated oh well, not her problem. So we finally got to our room which was not cleaned, no toilet paper, or Kleenex. I informed them that my light by my bed didn’t work as well as several in kitchen. I was so disappointed considering this hotel was recommended to me. I will never stay there or in a Residence Inn again. Thank you for your time
Rachael
於 2025 年 5 月住了 1 晚
2/10
We checked in and when we went to our room the smell of chlorine was overwhelming. You could smell it, it burned your eyes and you could actually taste it. My wife is allergic to chlorine and as soon as we opened the door to the room her throat started to swell up.
UNACCPTABLE to say the least.
Daniel
於 2025 年 4 月住了 1 晚
10/10
Ronak
於 2025 年 3 月住了 1 晚
10/10
Everything
Lajoyce
於 2025 年 4 月住了 2 晚
10/10
JoAnne
於 2025 年 3 月住了 1 晚
10/10
Amazing staff, very clean, safe and convenient for my travels. I would stay here again for sure.
Habiba
於 2025 年 4 月住了 1 晚
8/10
Clean room. Very friend staff. Great breakfast options. We enjoyed our stay.