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The Westin Jackson

4.0 star property
Travelers unwind with spa treatments at The Westin Jackson or explore local flavors before relaxing by the indoor pool in downtown

Choose dates to view prices

The Westin Jackson provides an upscale retreat in Downtown Jackson's heart. Visitors rejuvenate at Soul Spa or enjoy Southern cuisine at Estelle Wine Bar & Bistro. The indoor pool offers relaxation after exploring the city, while WiFi and attentive staff enhance the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is HK$980
HK$1,263 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 21.60 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 32 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Jackson have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Westin Jackson?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on 31 May 2026 start from HK$980, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Jackson pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet.

How much is parking at The Westin Jackson?

Valet parking is available for USD 32 per day.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Jackson?

Checkout is at noon.

Where is The Westin Jackson located?

Located in Downtown Jackson, this spa hotel is within a 10-minute walk of Metro Jackson Chamber of Commerce, Mississippi Governor's Mansion, and Russell C Davis Planetarium. Mississippi Museum of Art and Lamar Life Building are also within 10 minutes. Jackson Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 657 out of 920 reviews
Rating 8 - Good. 152 out of 920 reviews
Rating 6 - Okay. 58 out of 920 reviews
Rating 4 - Poor. 29 out of 920 reviews
Rating 2 - Terrible. 24 out of 920 reviews

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service with bellmen
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! If I could live here I would. Great staff, spa, food, decor and plenty of extras at no extra cost. It’s one of my favorite hotels even compared to larger metro cities. I stay here for staycations regularly. Never disappoints!
Top floor view of the city
Top floor view of the city
Estelle’s brunch
Estelle’s brunch
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dunri

Staff was so nice!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice and efficient. The restaurant staff provided excellent customer service were very nice. The room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karmen

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. Customer service was top tier from the front desk to the valet. I will most definitely be visiting again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anita

I enjoyed everything the staff, cleanliness of our room ,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Thank you Westin for making our stay comfortable and relaxing.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the small fridge did not work properly and we had to throw away all of our food. The TV did not work properly either with no guide on it. My sisters room had all sorts of stains on the carpet along with stains on her towels. I will say the staff was absolutely fantastic and friendly. None of these things were in their control.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Room was excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

damita

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Very Nice hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, elegant, comfy and cozy. Will stay here again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
The Westin was in perfect location, the staff was friendly, and Valet was great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Avis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room… Comfy bed…. Nice spa and staff… even the valet staff who availed when they saw a need. Thank you. Nice property. Good restaurant.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

RAMI RIYAD ISMAIL

Liked: Cleanliness, staff & service, amenities
Cleen, good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marlania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Demetrius Kenyatta

Liked: Cleanliness, property conditions & facilities
Clean room. Excellent customer service. Staff was friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Stopped halfway to Atlanta. I wish the indoor pool would have been a bit warmer but everything was clean and great! Also, the restaurant was impeccable. The rooms were clean and wonderful. Surrounding area a bit sketchy but you feel very safe on the property!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Enjoyed my stay. Staff very friendly and great room in a good location. Used valet parking which was efficient and reasonable. Easy to walk to various sites.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff. Coffee creamer in room was chunky and inedible. No coffee in the lobby. Restaurant served us a cup to go… which was mediocre and costs 4-5$ for a small cup. Limited free parking on the street. Great location for convention center events though.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet personnel were fantastic! Very clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marketa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!

What a wonderful hotel in the heart of downtown Jackson. Close and conveniently located JSU.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the restaurant was excellent.
Stayed 1 night in May 2025
Verified

8/10 Good

Lori

Liked: Cleanliness, amenities
Never stayed here before. Staff was very attentive snd accommodating.
Stayed 1 night in Jul 2025