I am truly disappointed in this entire transaction. The hotel was booked back in July of 2022. Sometime during the hotel closed in January 2023 and no notification was sent to me letting me know about this. I was super lucky to be able to pivot and find another room at a different location. I wish there had been some communication about the closure. Hotels.com did come through in getting me a refund.
Peter
於 2023 年 1 月住了 1 晚
10/10 優異
Brenda
家人同遊
2023年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 2 nights. Bed smaller than expected, hot water took a few minutes to warm up, entry card/doors had technical issues. Overall a great location for the price. Staff was helpful and very polite. Would stay again in the future.
Brenda
10/10 優異
Heather (Ochlocknee)
伴侶同遊, 商務旅客
2023年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and staff was friendly. It was easy to locate and close to shopping/dining options. 15 minutes from Mayo Clinic which was very convenient.
Heather
4/10 欠佳
Crystal
2023年1月3日
讚好:客房舒適度
不滿:職員與服務
We had not toilet paper in room when we first checked in. Had to go to front desk to get it. We did not get room service for a two day stay. We left for the day and came back to a dirty room. Had to make my own bed. Had to go to the front desk to get towels and other supplies. I was told that they don't do maid service for two night stays. The breakfast bar was empty by eight in the morning. We will not stay here again.
Crystal
於 2022 年 12 月住了 2 晚
6/10 一般
Carolyn
2023年1月3日
讚好:客房舒適度
不滿:職員與服務和住宿狀況
Door key didn’t work … coffee not made till after 7 am carpets awful !!!! Hotel is old and needs lots of updates … overall stay was quiet though
Carolyn
於 2022 年 12 月住了 3 晚
4/10 欠佳
Kim
家人同遊
2022年12月30日
讚好:職員與服務
不滿:整潔度和住宿狀況
First I called two day's before arrival to change from king bed to two queens. I was told my the lady that answered the phone that I could do it at check-in. Well we arrrivied and I requested the change and the lady said they were full and I could not change. The cleaning staff were still cleaning rooms at 5:00 pm. Needless to say they were not booked there were not many cars in lot. The carpet in rooms and halls were soiled the bathroom was not clean the entire place needs some attention. I stayed there 6 years ago and it was nice but now it is horrible. I stay at country inns when I travel but will not stay at the one on Salisbury Road in Jacksonville Florida again.
Kim
於 2022 年 12 月住了 1 晚
6/10 一般
MARGARET (MARCO ISLAND)
2022年12月30日
MARGARET
於 2022 年 12 月住了 1 晚
10/10 優異
Jehree
2022年12月20日
讚好:整潔度、住宿狀況和客房舒適度
Comfortable and clean but missing the amenities
Hotel was nice and staff was friendly, but the grab-and-go breakfast was disappointing during covid that would be understanding but today with the restrictions lifted the full buffet breakfast should have been available including the free newspapers and freshly warm cookies that is known by Country Inn & Suites. The gym also could have had more equipment
Jehree
於 2022 年 12 月住了 2 晚
6/10 一般
Dynita
2022年12月18日
Got here and the King suite we reserved months ago was not available and we were not notified in advance. No snack machines only drinks and room had weird odor.